project management 2. portfolio management. week 2

114
Project Management 2. Portfolio Management

Upload: vivian-cunningham

Post on 05-Jan-2016

225 views

Category:

Documents


4 download

TRANSCRIPT

Page 1: Project Management 2. Portfolio Management. Week 2

Project Management2. Portfolio Management

Page 2: Project Management 2. Portfolio Management. Week 2

Week 2

Page 3: Project Management 2. Portfolio Management. Week 2

Project selection and portfolio management

Page 4: Project Management 2. Portfolio Management. Week 2

Project selection and portfolio management

Page 5: Project Management 2. Portfolio Management. Week 2

Project selection and portfolio management

What are the inputs that cause

the project process to begin?

What are the inputs that cause

the project process to begin?

Page 6: Project Management 2. Portfolio Management. Week 2

Unit Objectives

Implement IT project planning and selection techniques

Appreciate the importance of project portfolio management

Page 7: Project Management 2. Portfolio Management. Week 2

Strategic PlanningIdentifying IT Projects

Project ProposalsProject Selection MethodsApplying a Selection Model

Project SelectionProject Success

Page 8: Project Management 2. Portfolio Management. Week 2

Strategic PlanningIdentifying IT Projects

Project ProposalsProject Selection MethodsApplying a Selection Model

Project SelectionProject Success

Page 9: Project Management 2. Portfolio Management. Week 2

But first

Page 10: Project Management 2. Portfolio Management. Week 2

Assignment 1

Page 11: Project Management 2. Portfolio Management. Week 2

Assignment 1

“Write a project plan”

Page 12: Project Management 2. Portfolio Management. Week 2

Assignment 1

“Write a project plan”

Topic: Week 3

Page 13: Project Management 2. Portfolio Management. Week 2

http://www.teachers.ash.org.au/researchskills/Dalton.htm

Page 14: Project Management 2. Portfolio Management. Week 2

Back to the programme…

Page 15: Project Management 2. Portfolio Management. Week 2

Strategic Planning

Page 16: Project Management 2. Portfolio Management. Week 2

Strategic Planning

1. What is strategy?2. How do projects relate to strategy?

Page 17: Project Management 2. Portfolio Management. Week 2

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

Page 18: Project Management 2. Portfolio Management. Week 2

5 Forces analysis

Supplier power

Supplier power

Customer power

Customer power

Threat of New

Entrants

Threat of New

Entrants

SubstitutesSubstitutes

Intensity of Intensity of competitioncompetition

Michael Porter’s ‘5 Forces’ – 1980’s

Page 19: Project Management 2. Portfolio Management. Week 2

business model template

VALUEPROPOSITION

COSTSTRUCTURE

CUSTOMERRELATIONSHIP

TARGETCUSTOMER

DISTRIBUTIONCHANNEL

VALUECONFIGURATION

CORECAPABILITIES

PARTNERNETWORK

REVENUESTREAMS

INFRASTRUCTURE CUSTOMEROFFER

FINANCE

Osterwalder’s Business Model framework 2006http://business-model-design.blogspot.com

Page 20: Project Management 2. Portfolio Management. Week 2

Process efficiency

Process efficiency ScorecardScorecard Customer

satisfaction

Customer satisfaction

FinancialFinancial

Learning and

innovation

Learning and

innovation

Balanced Scorecard

Kaplan & Norton (1994?) HBR

Page 21: Project Management 2. Portfolio Management. Week 2

Kaplan & Norton (1998?) HBRhttp://www.visual-literacy.org/periodic_table/pix/strategy-bsc-map.png

Strategy Map

Page 22: Project Management 2. Portfolio Management. Week 2

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

Page 23: Project Management 2. Portfolio Management. Week 2

• Strategic Management Overview– Involves determining long-term objectives,

predicting future trends, and projecting the need for new products and services

– Provides the theme and focus of the future direction for the firm

• respond to change• allocating scarce resources

– Requires strong links among mission, goals, objectives, strategy, and implementation

Page 24: Project Management 2. Portfolio Management. Week 2

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 25: Project Management 2. Portfolio Management. Week 2

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 26: Project Management 2. Portfolio Management. Week 2

SWOT Analysis

Page 27: Project Management 2. Portfolio Management. Week 2

SWOT = SITUATIONAL ANALYSIS

Where are we now?

Page 28: Project Management 2. Portfolio Management. Week 2

S

T

W

O

Page 29: Project Management 2. Portfolio Management. Week 2

S

T

W

O

Positive Negative

Page 30: Project Management 2. Portfolio Management. Week 2

S

T

W

O

Inte

rnal

Exte

rnal

Page 31: Project Management 2. Portfolio Management. Week 2

S

T

W

O

Inte

rnal

Exte

rnal

Positive Negative

Page 32: Project Management 2. Portfolio Management. Week 2

S

T

W

O

Inte

rnal

Exte

rnal

Positive Negative

Page 33: Project Management 2. Portfolio Management. Week 2

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 34: Project Management 2. Portfolio Management. Week 2

http://en.wikipedia.org/wiki/SMART_(project_management)

SS Specific

MM Measurable

AA Achievable

RR Relevant

TT Time-bound

Page 35: Project Management 2. Portfolio Management. Week 2

Letter

Major Term Minor Terms

SS Specific Significant[3], Stretching[3], Simple

MM Measurable Meaningful[3], Motivational[3], Manageable

AA AchievableAgreed, Attainable[6], Assignable[2], Appropriate, Actionable, Action-oriented[3]

RR RelevantRealistic[2], Results/Results-focused/Results-oriented[6], Resourced[7], Rewarding[3]

TT Time-boundTime framed[2], Timed, Time-based, Timeboxed, Timely[6][5], Timebound, Time-Specific, Timetabled, Trackable

E[1] Exciting, Evaluated, Ethical

R[1] Recorded, Rewarding, Reviewed[8]

http://en.wikipedia.org/wiki/SMART_(project_management)

Page 36: Project Management 2. Portfolio Management. Week 2

Examples of “not smart”

goals?

Page 37: Project Management 2. Portfolio Management. Week 2

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 38: Project Management 2. Portfolio Management. Week 2
Page 39: Project Management 2. Portfolio Management. Week 2

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 40: Project Management 2. Portfolio Management. Week 2

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Page 41: Project Management 2. Portfolio Management. Week 2

Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

Page 42: Project Management 2. Portfolio Management. Week 2

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Page 43: Project Management 2. Portfolio Management. Week 2

What are the goals of the projects?

Page 44: Project Management 2. Portfolio Management. Week 2

Figure 2.1 Strategic Management Process (Gray & Larson, 2006, p25)

Page 45: Project Management 2. Portfolio Management. Week 2

projectsprojects

Page 46: Project Management 2. Portfolio Management. Week 2

projectsprojects

projectsprojectsprojectsprojects

projectsprojects

Page 47: Project Management 2. Portfolio Management. Week 2

projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Page 48: Project Management 2. Portfolio Management. Week 2

PPPMProjectProgrammePortfolioManagement

The ‘O’ is for Organisational

OPM3

Page 49: Project Management 2. Portfolio Management. Week 2

Programme

Programme

OPM3

PortfolioPortfolio

ProjectsProjects

Page 50: Project Management 2. Portfolio Management. Week 2

ProjectsProjectsProgramme

Programme

PortfolioPortfolio

ProjectProjectProgramme

Programme

ProjectProjectProjectProjectProjectsProjects

ProjectProjectProjectProjectProjectsProjects

ProjectProjectProjectProjectProjectsProjects

Page 51: Project Management 2. Portfolio Management. Week 2

One Portfolio or Several?

One Portfolio or Several?

CategoriesCategories

Approaches to project

portfolio management

Page 52: Project Management 2. Portfolio Management. Week 2

One Portfolio or Several?

One Portfolio or Several?

Page 53: Project Management 2. Portfolio Management. Week 2

CategoriesCategories

Venture: Projects that transform the business

Venture: Projects that transform the business

Growth: Projects that grow revenue or market

share

Growth: Projects that grow revenue or market

share

Core: Projects that help run the business

Core: Projects that help run the business

Page 54: Project Management 2. Portfolio Management. Week 2

What are the benefits of Project Portfolio Management?

Page 55: Project Management 2. Portfolio Management. Week 2

Benefits of Project Portfolio

Management

Builds discipline into project selection process

Links project selection to strategic metricsPrioritizes project proposals across a common set of criteria, rather than on politics or emotionAllocates resources to projects that align with strategic directionBalances risk across all projects

Page 56: Project Management 2. Portfolio Management. Week 2

Problems with Project Portfolio

Management

Page 57: Project Management 2. Portfolio Management. Week 2

Different views from senior management on what (and how) should

be done

Page 58: Project Management 2. Portfolio Management. Week 2

Competition (& effective utilisation) for resources

Page 59: Project Management 2. Portfolio Management. Week 2

How to

Senior Management Input

– provide guidance in selecting criteria that are aligned with the organization’s goals

– decide how to balance available resources among current projects

• The Priority Team Responsibilities– publish the priority of every project– ensure selection process is transparent – re-assess the organization’s goals /

priorities– evaluate the progress of current projects

Page 60: Project Management 2. Portfolio Management. Week 2

Figure 2.8 Sample project portfolio approach(Schwalbe, 2005, p51)

Page 61: Project Management 2. Portfolio Management. Week 2

Figure 1.5 Project management compared to project portfolio management(Schwalbe, 2005, p15)

Page 62: Project Management 2. Portfolio Management. Week 2

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

programme

programme

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

programme

programme projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

Programme

Programme

projectsprojects

projectsprojects

programme

programme

Page 63: Project Management 2. Portfolio Management. Week 2

Sh

ort

te

rm

Sh

ort

te

rmM

id

termMid

te

rmLo

ng

te

rm

Lon

g

term

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Page 64: Project Management 2. Portfolio Management. Week 2

http://www.betterprojects.net/search?q=strategy

Page 65: Project Management 2. Portfolio Management. Week 2

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Page 66: Project Management 2. Portfolio Management. Week 2

Identifying IT Projects

Page 67: Project Management 2. Portfolio Management. Week 2

Identifying IT Projects

• Many organizations follow a planning process for selecting IT projects which is aligned with business strategy

• Research shows:– Supporting business objectives is the

number one reason for investing in IT projects

– Use of IT standards lowers development costs by 41 percent per user (Cosgrove Ware, 2002)(Cosgrove Ware, 2002)

Page 68: Project Management 2. Portfolio Management. Week 2

Figure 2.1 Pyramid for the Project Selection Process(Schwalbe, 2005, p35)

Page 69: Project Management 2. Portfolio Management. Week 2

Project Proposals

Page 70: Project Management 2. Portfolio Management. Week 2
Page 71: Project Management 2. Portfolio Management. Week 2

Most business units have a

strategic plan

Page 72: Project Management 2. Portfolio Management. Week 2

Which SHOULD align with the organisation’s strategic plan

Which SHOULD align with the organisation’s strategic plan

Page 73: Project Management 2. Portfolio Management. Week 2

Solicitation of Project Proposals

Within the organization

Request for proposal (RFP) from external

sources (contractors and vendors)

Page 74: Project Management 2. Portfolio Management. Week 2

When ranking proposals, consider;

DisciplineAccountabilityResponsibilityConstraints

Reduced flexibilityLoss of power

Page 75: Project Management 2. Portfolio Management. Week 2

Project Initiation forms

Figure 2.4B Risk Analysis(Gray & Larson, 2006, p39)

Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)

Page 76: Project Management 2. Portfolio Management. Week 2

Project Initiation forms

Figure 2.4B Risk Analysis(Gray & Larson, 2006, p39)

Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)

Page 77: Project Management 2. Portfolio Management. Week 2

Project Selection Methods

Page 78: Project Management 2. Portfolio Management. Week 2

Not all project proposals make it to initiation

Page 79: Project Management 2. Portfolio Management. Week 2

Every project idea isn’t progressed.

Why?

Page 80: Project Management 2. Portfolio Management. Week 2

Time

Money

Focus

Page 81: Project Management 2. Portfolio Management. Week 2

Methods for selecting projects include:

- Focusing on broad organizational needs

- Categorizing IT projects- Financial analysis- Using a weighted scoring model- balanced scorecard- Strategy mapping

Page 82: Project Management 2. Portfolio Management. Week 2

Focusing on Broad Organizational Needs

– E.g. Non-financial, but important benefits

– Three important criteria:• need for the project• funds available for the project• will to make the project succeed

Page 83: Project Management 2. Portfolio Management. Week 2

Categorizing IT Projects

– Does the project provides a response to:•a problem•an opportunity•a directive

– The time and date of expected completion

– The overall priority of the project

Page 84: Project Management 2. Portfolio Management. Week 2

Financial Analysis

$$$

Net Present Value

Net Present Value

Payback model

Payback model

Return on Investment

Return on Investment

(there are more)

(there are more)

Page 85: Project Management 2. Portfolio Management. Week 2

Financial Analysis

$$$

Net Present Value

Payback model

Return on Investment

(there are more)

Page 86: Project Management 2. Portfolio Management. Week 2

Net Present Value

Net Present Value (NPV) ModelUses management’s minimum desired rate-of-return (discount rate) to compute the present value of all net cash inflows

positive NPV: the project meets the minimum desired rate of return and is eligible for further considerationnegative NPV: project is rejected

Net Present Value (NPV) Model cont’d…NPV Calculations

determine estimated costs / benefits for the life of the project and products it producesdetermine discount rate (ask organization)calculate the NPV some organizations consider the investment year as year 0, others consider it year 1some organizations enter costs as negative numbers, others do not (ask organization)

Example: CP829_Lecture_Week2_NPV.xls

Time to

StoStopp

and turn to a new

presentation pack

Time to

StoStopp

and turn to a new

presentation pack

Page 87: Project Management 2. Portfolio Management. Week 2

Payback model

Figure 4.1 Charting the Payback Period (Schwalbe, 2006, p129)

Measures the time it will take to recover the project investment

Shorter paybacks are more desirable

Payback occurs when cumulative discounted benefits and costs are greater than zero

Limitations of payback:• ignores the time value of money• assumes cash inflows for

investment period only• does not consider profitability

Page 88: Project Management 2. Portfolio Management. Week 2

Return on Investment

Return on Investment (ROI)Calculated by subtracting project costs from the benefits and then dividing by the costsFormula:

ROI = (total discounted benefits – total discounted costs) / discounted costs

Higher the ROI, the better. Many organizations have a set or minimum rate of return on investment projects

Example: CP829_Lecture_Week2_ROI.xls

(total discounted benefits – total discounted costs)

discounted costs

Page 89: Project Management 2. Portfolio Management. Week 2

Non-financial Analysis

$$$

Weighted scoring model

Balanced Scorecard

Page 90: Project Management 2. Portfolio Management. Week 2

$$$

Weighted scoring model

A weighted scoring model is a tool that provides a systematic process for selecting projects based on many criteria

– Steps in identifying a weighted scoring model:

• identify criteria for project selection• assign weights (%) to criteria add up to

(100%)• assign scores to each criteria for each project• multiply scores by weights to get total scores

– The higher the weighted score, the better– Example: CP829_Lecture_Week2_WeightedScore.xls

$$$

Page 91: Project Management 2. Portfolio Management. Week 2

$$$

Balanced Scorecard

•Balanced Scorecard – Robert Kaplan and David Norton developed

this approach to help select and manage projects that align with business strategy

– Methodology that converts an organization’s value drivers, such as customer service, innovation, efficiency, and financial performance, to a series of defined metrics

– See http://www.balancedscorecard.org for more information

$$$

Page 92: Project Management 2. Portfolio Management. Week 2

Applying a selection

model

Page 93: Project Management 2. Portfolio Management. Week 2

Applying a Selection Model

• Project Classification– Deciding how well a strategic or operations project fits

the organization’s strategy

• Selecting a Model– Focus on competitive strategy and broad organizational

needs– Perform net present value analysis or other financial

projections– Use a weighted scoring model– Implement a balanced scorecard– Address problems, opportunities, and directives– Consider project time frame– Consider project priority

Page 94: Project Management 2. Portfolio Management. Week 2

Project Selection

Page 95: Project Management 2. Portfolio Management. Week 2

The Business Case

Impacts Costs & Benefits

Clearly compares alternatives Objective

Systematic

Page 96: Project Management 2. Portfolio Management. Week 2

The Business Case

Elevator pitches?

Page 97: Project Management 2. Portfolio Management. Week 2

Table 3.4 Sample business case(Schwalbe, 2005, pp74-76)

Example business case

Page 98: Project Management 2. Portfolio Management. Week 2

Contents of a Business Case

1. Introduction/Background2. Business Objective3. Current Situation and Problem/Opportunity

Statement4. Critical Assumptions and Constraints5. Analysis of Options and Recommendation6. Preliminary Project Requirements7. Budget Estimate and Financial Analysis8. Schedule Estimate9. Potential Risks10.Exhibits

Page 99: Project Management 2. Portfolio Management. Week 2

Figure 2.3 The Process for Developing a Business Case(Marchewka, 2003, p34)

Page 100: Project Management 2. Portfolio Management. Week 2

Project Success

Page 101: Project Management 2. Portfolio Management. Week 2

By the way,

Things are getting better

Page 102: Project Management 2. Portfolio Management. Week 2

Source: CHAOS Report 1995 by the Standish GroupAccess it here: http://net.educause.edu/ir/library/pdf/NCP08083B.pdf

Not even complete

d

Typically 189% over

budget

OTOBOS

53%Challenged

16%Success

31% Critical Failures

1994

Page 103: Project Management 2. Portfolio Management. Week 2

Not even complete

d

Still way over

budgetOTOBOS

51%Challenged

34%Success

15% Critical Failures

2002

Source: CHAOS Report 2002 by the Standish GroupAccess it here: http://www.standishgroup.com/quarterly_reports/index.php

Page 104: Project Management 2. Portfolio Management. Week 2

53%Challenged

16%Success

31% Critical Failures

1994

51%Challenged

34%Success

15% Critical Failures

2002

Page 105: Project Management 2. Portfolio Management. Week 2

$0

$50

$100

$150

$200

$250

1994 2005

Wasted money as a

share of total project

spend

Billions of dollars

Page 106: Project Management 2. Portfolio Management. Week 2

What happened?

Page 107: Project Management 2. Portfolio Management. Week 2

“The reasons for the increase in successful projects vary. First, the average cost of a project has been

more than cut in half. Better tools have been created to monitor and control progress and better skilled project managers with better management processes are being used. The fact

that there are processes is significant in itself.”

(Standish Group cited in Schwalbe, 2004, p13)

Page 108: Project Management 2. Portfolio Management. Week 2

“The reasons for the increase in successful projects vary. First, the average cost of a project has been

more than cut in half. Better tools have been created to monitor and control progress and better skilled project managers with better management processes are being used. The fact

that there are processes is significant in itself.”

(Standish Group cited in Schwalbe, 2004, p13)

Smaller

projects

Smaller

projects

Better tools

Better tools

Better trainin

g

Better trainin

g

Page 109: Project Management 2. Portfolio Management. Week 2

Better SelectionBetter

SelectionPortfolio

MgtPortfolio

Mgt

Strategic Alignme

nt

Strategic Alignme

nt

More recently

Page 110: Project Management 2. Portfolio Management. Week 2

Things you

should have

(if you want to succeed)

1. Executive support

2. User involvement

3. Experienced project manager

4. Clear business objectives

5. Minimized scope

6. Standard software infrastructure

7. Firm basic requirements

8. Formal methodology

9. Reliable estimates

10. Other criteria, such as small milestones, proper planning, competent staff, and ownership

Page 111: Project Management 2. Portfolio Management. Week 2

incrementalBut, change has been…

Page 112: Project Management 2. Portfolio Management. Week 2

There is still plenty of room for

improvement.

Page 113: Project Management 2. Portfolio Management. Week 2

?What do you think is still

going wrong?

Page 114: Project Management 2. Portfolio Management. Week 2

BetterProjects.net

Title page pic care of jpellqen & CC @ Flickr

http://flickr.com/photos/jpellgen/444946201/