project management – change required?
DESCRIPTION
Project Management – Change Required? . Gary Hewson , PMP® Project Manager Information Technology Richland County School District One October 16, 2009. Session Agenda. Concepts Project Management? Why Project Management? Why Projects Fail? Why Project Management Fails? - PowerPoint PPT PresentationTRANSCRIPT
Project Management –Change Required?
Gary Hewson, PMP®Project Manager
Information TechnologyRichland County School District One
October 16, 2009
EDTECH 2
Session Agenda
• Concepts• Project Management?• Why Project Management?• Why Projects Fail?• Why Project Management Fails?• RCSD1 Best Practices• Table Exercises
10/16/2009
EDTECH 3
ConceptsProject A temporary endeavor undertaken to create a unique
product or service with a defined start and end point and specific objectives that, when attained, signify completion.
Project ManagementThe application of knowledge, skills, tools, and
techniques to bring about a successful completion of specific project.
10/16/2009
EDTECH 410/16/2009
TRIPLE CONTRAINT
Time
Resources
Cost
Quality/Technology
EDTECH 5
Why Project Management?
10/16/2009
Schedule
Budget
Requirements
Increase Chance of Hitting the Target
EDTECH 7
Why Projects Fail?1. Sponsor Failure
No sponsor to multiple sponsors Lack of authority
2. Scope Failure No boundaries (included vs. excluded) Scope creep
3. Communications Failure Stakeholders left in dark “Bad news does not age well”
4. Supplier or Vendor Failure Statement of work incorrect Overstated capabilities
5. Project Discipline Failure No consistent processes Lack of due diligence
10/16/2009
EDTECH 8
Why Project Management Fails1. Failure to manage change
Culture Organizational
2. Lack of commitment Actions don't back up their words "Just do the work "We're wasting time”
3. Past failures Misguided attempt at implementation of project management Cumbersome, paper intensive
Takes too much focus away from the work at hand
4. Inadequate planning Self-proclaimed do-ers . Redo-ers. Unwilling to invest the time required Hard work
5. It's not about the tools Misconception that tools allow you to be a better project manager Tools do not make or brake a project 10/16/2009
EDTECH 9
RCSD1 Best Practices
10/16/2009
1. Project Management Office
2. Project Life Cycle
3. Scalable Methodology
4. Project Acceptance Process
5. Project Web Page
6. “4 Box“ Status Reporting
RCSD1 Project Life Cycle
INITATE
EXECUTE
PLAN
NEED
CLOSE
COMPONENTS
• Phases
• Decision points
• Gate Reviews
• Project Manager Assignment
• PM Deliverables
• Ownership
• Templates & Status Report
11
Project Acceptance Requirements Charter completed Sponsor approved IT Director approved
Approved for planning10/16/2009 EDTECH
EDTECH 12
RCSD1 Scalable Methodology
SmallMedium
Large
Project Size
ProjectManagement
Project Management
Project Management
Project Management
Methodology
10/16/2009
EDTECH 13
Project Review Web Page
10/16/2009
RCSD1 Status Reporting – “4-Box”
Project Code
ProjectName
Project Manager
LastUpdate
ProjectHealth
asof
Accomplishments - Last 14 Days Risks / Issues
Key Milestones / DeliverablesKey Activities to Complete – Next 14 Days
Risk: NoneMitigation:
Issue:Resolution strategy /plan:
Project Code ITD08001 Project
Name ITD08001 Telecom Assessment & Bill AuditProject
Manager Gary Hewson LastUpdate 09/30/09 Project
Healthasof 02/18/09G
Interviews & Site Visits 5/5/09 5/8/09 100% 05/08/09Document Collection 5/5/09 5/22/09 100% 05/22/09Wireless Audit Findings Report 6/25/09 6/25/09 100% 06/25/09Landline Audit Report 7/16/09 7/16/09 100% 07/16/09Initial Report 8/6/09 8/6/09 100% 08/06/09Receive Final Report 9/28/09 9/28/09Pre-review Final Report 9/30/09 10/22/09Final presentation and report 10/23/09 10/23/09Implement Recommendations TBD TBD
Information Technology
Microsoft Office Project Document
Closed Action items identified by RSI. Submitted disconnects for 384K video circuits
Validate foreign central office and voice mail disconnects on October A&T invoice
Process work order to change all self-managed Centrex lines to unmanaged Centrex lines.
Review draft of final report and presentation Final presentation / report scheduled 10/23/09
EDTECH 16
Table Exercise
• You have been authorized by your supervisor to attend EDTECH and report your experience back to your district.
• You started project planning for EDTECH on 09/07/09 and providing 4 Box updates.
• Your supervisor has requested you (attendee & project manager) to provide a 4 Box update as of 12 PM today. Use “4 Box” methodology to report status.
10/16/2009
Project Code
ProjectName
Project Manager
LastUpdate
ProjectHealth
asof
Accomplishments - Last 14 Days Risks / Issues
Key Milestones / DeliverablesKey Activities to Complete – Next 14 Days
Risk: NONEMitigation:
Issue: NONEResolution strategy /plan:
Project Code XXXYYNNN Project
Name ATTEND EDTECHProject
ManagerLast
Update 10/16/09 ProjectHealth
asof 09/07/09G
Information Technology
Microsoft Office Project Document
Activity Start Finish % C ActualSubmitted Conf. Request 9/7/09 9/7/09 100% 09/07/09Conference Registration 9/21/09 9/21/09 100% 09/21/09Attend Conference 10/14/09 10/16/09Develop supervisor update 10/19/09 10/22/09Trip reimbursement form 10/19/09 10/19/09Supervisor presentation 10/26/09 10/26/09
Confirmed hotel reservations Finalized travel plans Reviewed conference schedule Select sessions to attend Reassigned work activities during absence
Confirm supervisor presentation meeting
EDTECH 18
PM Resources• RCSD1 PM Best Practices http://pmbestpractices.wikispaces.com/
• Project Management Institute http://www.pmi.org
• Project Management InstituteSouth Carolina Midlands Chapter http://www.pmi-midlands.org
• gantthead.com http://www.gantthead.com
• SC Division of State Information Technology (DSIT)Project Management Info Center http://www.cio.sc.gov/productsandservices/pm
• Texas Project Delivery Framework http://www.dir.state.tx.us/pubs/framework
10/16/2009