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    Identification of critical success factors in

    the Indian film industry and studying their

    interrelationship

    MARKETING RESEARCHPROJECT REPORT

    UNDER THE GUIDANCE OF

    Contents

    1. Introduction to the Problem

    2. Research Objectives

    3. Methodologya) What we did for the primary data

    b) Questionnaire in the Project Proposal

    c) Questionnaire we actually used in the survey

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    d) Secondary Data Collection

    4. Samplinga) Sampling the primary data

    b) Sampling the Secondary Data

    5. Factor Analysis as a data reduction method for primary dataa) Basic Idea of Factor Analysis as a Data Reduction

    Method

    b) Combining two variables into a Single Factor

    6. Secondary Data Analysis and Interpretation

    7. Implications and Suggestionsa) Limitations

    b) Suggesstions

    8. References

    Introduction to the Problem

    The business of movies is a risk intensive business. For an experiential good likemovies,

    Indian film industry is a pretty disorganized one. Most of the movies are made without

    keeping in mind the target audience and in that search for that elusive Holy Grail called

    box office success our movie makers end up throwing their product to everybody. And

    trying to be everything to everybody is not an easy business. Rather it could send you out

    of business!

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    So if we could somehow determine what the audience want, and jot out success factors

    for a movie, a producer/directors life could be made a lot easier. Specifically, as with

    other experiential goods, the primary reason for people to consume a movie is to

    experience it, rather than expecting it to fulfill a physiological need. This makes the task of

    finding out these factors all the more difficult.

    There is a lot of subjectivity on what constitutes a good movie and a bad movie. That is

    because all movie-goers dont want to experience the same thing. But the basic need is

    experience here.

    We feel that Indian film industry is to a large extent out of sync with what the

    consumer wants. That is reflected in the way how movies in India are marketed and

    distributed. Although of late, things have started to change. An example is Yash Raj films

    who have tried to follow a more systematic approach of targeting, segmenting their viewers

    and then promoting accordingly.

    India has the biggest film industry in the world (volume wise). Whereas in other

    countries like US where films are made mostly by studios, in India movies are made by

    production houses etc. Some relevant data is show below:

    Cinema attendance (Top 25 Countries)

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    1 India

    2 United States

    3 Indonesia

    4 France

    5 Germany

    6 Japan

    7 China

    8 United Kingdom

    9 Spain

    10 Mexico

    11 Canada

    12 Italy

    Cinema attendance (per capita)

    0

    1000

    2000

    3000

    4000

    5000

    6000

    Iceland

    NewZe

    alan

    d

    Geo

    rgia

    Cana

    da

    Ireland

    India

    Fran

    ce

    Unite

    dKi

    ngdom

    Switz

    erland

    Austria

    German

    y

    Portu

    gal

    Series1

    Research Objective

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    To determine and interpret the critical success factors for a movie made by the Indian

    film industry by collating data from a wide database of movies and movie goers.

    Methodology

    Our research involved identifying the possible success factors for a movie first. For this

    purpose we collected secondary data from around dozen or so sites which are based on

    movies and conducted what is known as exploratory research.

    Exploratory Research using secondary data

    The data collated was totally external and consisted of published materials,

    Computerized Databases. We tried contacting professional groups like Times Of

    India, Indiafm.com since they regularly publish data about movies. So we thought

    that they would be maintaining an archive of the movies they give reviews for. But

    ultimately they suggested us to visit their sites only for this information. So the

    internet obviously was an important source of information.

    - Movie guides giving information about casts, directors, music etc. helped us

    thinking about the possible factors

    - Directories/web databases (like imdb.com) guided us to other sources of

    information and how to avail of them.

    After digging data and information web we decided to split our research into two parts.This was necessitated due to the fact that the sample data which needed to be collected was

    of two types:-

    a) Quantitative which could be determined from secondary sources and which movie goers

    couldnt talk about e.g. Revenues, budgets, music sales.

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    b) Quantifiable which could be determined from primary sources like movie goers. Eg

    Preference for favourite actors, effect of director/banners, effect of sensuous scenes.

    What we did for the primary sample data collection?

    We agreed on a set of parameters which could be included in a questionnaire. These were:-

    Music

    Director/banner

    Reviews

    Script/storyline

    Friends/relatives opinion of the movie

    Good theatre/multiplex

    Quality of promos

    Genre

    Locales/visual effects

    Price of the ticket

    Sensuous scenes in a movie

    Then we brainstormed about how to collect data from primary sources out of the

    possible methods of collecting primary data like surveys, focus groups, depth interviews

    we found surveys to be the most feasible way of collecting data. This was more so because

    the movie industry is based out of Mumbai and more importantly because of our lack of

    contacts with the professionals from this industry. After we decided to go for a survey there

    were many options with us telephonic surveys, email based surveys, in home surveys and

    mall based surveys.

    We chose mall based surveys mostly because of our sampling technique which

    involvedcollecting data only from extensive movie goers from the age group of 21 to 30.

    Well talk about our sampling technique later in the report, but below are enumerated some

    advantages of using questionnaires for collecting data.

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    In the project proposal we submitted we gave out the following questionnaire:

    Name: Age: Email:

    If earning:

    Monthly Income:

    If studying:

    Monthly spending:

    Q1. How many times do you watch a movie in a month (Average)?

    1) 0 2) 1-2 3) 3-5 4) >5

    If the answer to Q1 is 1) skip the rest of the questionnaire

    Q2. Where do you generally watch a movie?

    1) At Home on TV 2) At home on vcd 3) In the theatre 4) At friends place

    Answer this question only if the answer to the above is 3)

    Q3. Do you prefer a multiplex to a normal theatre while making a choice for a movie?

    1) Yes 2) No 3) Only when with family 4) Depends on the

    movie

    Answer this only if the answer to question 2 is other than 3)

    Q4. Why do you prefer watching a movie at home?

    1) Sheer convenience 2) Affordability 3) Lack of good theaters nearby 4) Would

    prefer shopping as an outing

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    Q5. What do you think is most important for you in a movie before you watch a movie?

    Rank the following in your order of preference starting from 1 (1 is the most important)

    Story

    Music

    Locales where shot

    Your favorite Stars

    Director

    Critical success

    Q6. As an independent parameter is story important to you?

    Very Important Important Not that important Not important at all

    Q7. As an independent parameter is Music important to you?

    Very Important Important Not that important Not important at all

    Q8. As an independent parameter is Locales where shot important to you?

    Very Important Important Not that important Not important at all

    Q9. As an independent parameter is your favorite Stars important to you?

    Very Important Important Not that important Not important at all

    Q10. As an independent parameter is your favorite Stars important to you?

    Very Important Important Not that important Not important at all

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    Q11. As an independent parameter is Director important to you?

    Very Important Important Not that important Not important at all

    Q12 As an independent parameter is Critical success important to you?

    Very Important Important Not that important Not important at all

    Q13 You think you relate to the movies being made these days?

    Quite often Sometimes Rarely Never

    Q14 Did you like Dil Chahta Hai or Mughal-e-Azam as a movie?

    Ans 1) DCH 2) MEA 3) BOTH 4) Havent seen either/one of

    them

    Questionnaire we actually used for the survey

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    We made quite a few changes in the questionnaire structure wise and content wise.

    Structure wise: We introduced a continuous rating scale instead of likert scale. We

    standardized the format.

    Content wise: We removed direct questions like Where do you generally watch a movie

    and others which we thought were unimportant to us for our study. This was because we

    were clearer about what we wanted to do by then.

    So here is the questionnaire:

    Name:

    Age: 40

    Email: Working: Yes / No

    Studying: Yes / No Monthly expenditure on movies (approx.):

    Q1. How many times do you watch a movie in a month in a theatre (Average)?

    1) 0 2) 1-2 3) 3-5 4) >5

    For the questions below encircle/tick mark the number, which you think is the most

    appropriate indication of the importance of the underlined parameter according to you.

    A higher number indicates more importance.

    (1= Not important at all) (10 = Extremely important)

    Q2. How important is the presence of your favourite actors in the film for you to watch a

    movie?

    1 2 3 4 5 6 7 8 9 10

    Q3. How important is the music of the film for you to watch a movie?

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    1 2 3 4 5 6 7 8 9 10

    Q4. How important is director/banner of the film for you to watch a movie?

    1 2 3 4 5 6 7 8 9 10

    Q5. How important are reviews (in newspapers for example) of the film for you to watch a

    movie?

    1 2 3 4 5 6 7 8 9 10

    Q6. How important is the script/storyline (which uve read or heard somewhere) for you to

    watch a movie?

    1 2 3 4 5 6 7 8 9 10

    Q7 How important is your friends/relatives opinion of the movie for you to watch a

    movie

    1 2 3 4 5 6 7 8 9 10

    Q8 How important is a good theatre/multiplex for you to watch a movie?

    1 2 3 4 5 6 7 8 9 10

    Q9 How important is the quality of promos/trailers/website for you to watch a movie?

    1 2 3 4 5 6 7 8 9 10

    Q10 How important is the genre (thriller/comedy etc.) for you to watch a movie?

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    1 2 3 4 5 6 7 8 9 10

    Q11 How important are the locales/visual effects for you to watch a movie?

    1 2 3 4 5 6 7 8 9 10

    Q12 How important is the price of the ticket for you to watch a movie?

    1 2 3 4 5 6 7 8 9 10

    Q13 How important is the locales/visual effects for you to watch a movie?

    1 2 3 4 5 6 7 8 9 10

    Q Is the presence of sensuous scenes in a movie a motivator for you to watch a movie?

    a) Yes b) No c) actually has a negative impact

    Q 14 How important is then element of sensuous scenes in a movie?

    1 2 3 4 5 6 7 8 9 10

    THANKS A TON!!! Enjoy your movie.

    What we did for Secondary Data Collection

    We collected data about the following parameters for secondary data collections

    Revenues Money collected at the ticket office throughout India.

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    Budget Cost of production incurred by the producer or financier.

    User Review User voting on a scale of 10 from imdb.com

    Critical Review critical review taken as an average of 2-3 reviews

    Music Review user voting on a scale of 10 from planetbollywood.com

    All India Cost distributors cost from boxofficeindia.com

    Over Seas Gross Revenues collected in US from ibose.com

    Music Sales From Boxofficeindia.com

    Award Points Used a formula: Fifty points were attributed to a Best Picture

    Academy Award, 25 points for each Best Actor, Best Actress and Best Director

    award, and 10 points were given for each remaining award category. As five

    movies share nominations in each category, points for nominations were divided by

    five (e.g., 10 points for a Best Picture nomination)

    Distributor share Revenue- Taxes-theater owners margin

    ROI Distributor share/All India Investment

    In choosing the parameters for secondary data we choose those parameters which are

    normally attributed with the success of a movie and indicate whether it has made an

    impact on the audiences. For e.g. In Bollywood revenues are a direct indicator of whether

    a film has managed to appeal to the mass audiences. Similarly big budget films tend to

    have presence of popular stars and large sets.

    User Reviews are the ratings given to a particular movie by the audiences and hence

    shows its appeal among the audiences watching the movie. Critical reviews are the

    reviews given to the movie by experts and bollywood reviewers and play their part in

    forming an opinion among the audiences.

    Music Review of a film plays a part in creating the public interest in the movie much

    before its release. Music of a movie is launched around a month before its release and good

    music reviews can ensure a good opening for a movie.

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    All India Cost of the movie is the amount which the producers are able to get from the

    distributors for their films prior to its release and shows the distributors judgment in

    the movie. Typically in bollywood awards are an indicator of a success of a movie. The

    more the top awards bagged by the film the more likely is it that it has been successful

    commercially.

    Due to the absence of any ready to use data we used the option of collecting data from

    the internal sources and used already published data and data from computerized

    databases from the internet for our requirements. The databases we used were special

    purpose databases like the one for movies at www.ibosnetwork.com and

    www.boxofficeindia.com we have also used statistical data from the internet for drawing

    important insights.

    Sampling

    Sampling the primary data

    http://www.ibosnetwork.com/http://www.boxofficeindia.com/http://www.boxofficeindia.com/http://www.ibosnetwork.com/http://www.boxofficeindia.com/
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    Sampling is the process of selecting units (e.g., people, organizations) from a

    population of interest so that by studying the sample we may fairly generalize our results

    back to the population from which they were chosen

    We followed these steps while sampling:

    1. Target Population: The first step in good sample design is to ensure that the

    specification of the target population is as clear and complete as possible to ensure that all

    elements within the population are represented.

    Therefore given the time constraints and feasibility aspects we have decided to keep our

    target population as 21-30 year college/office going urban movie-goers.

    2. Sampling frame/technique: Method by which the researcher can derive a sample

    from a POPULATION. The target population is sampled using a sampling frame. Often

    the units in the population can be identified by existing information; for example, pay-rolls,

    company lists, government registers etc. Naturally, if the aim of a certain study is to learn

    things about a certain population, the optimum methodology is to test all members of that

    population. It would have been very costly and time-consuming for us to collect data from

    the entire population of the movie market. Hence we used sampling techniques

    We came across two types of sampling techniques:

    1. Probability sampling

    2. Nonprobablity sampling

    Probability techniques tend to be used for quantitative methods, while non-probability

    often is used in qualitative research.

    Probability techniques ensure that each sampling unit has a known likelihood of

    distribution. This gives unbiased selection of sampling units and proper sampling

    representation of the defined populations.

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    Examples of probability techniques include:

    Simple random sampling: each sample has an equal chance of selection. For example, you

    might pull names randomly from a list.

    Systematic random sampling: use of an ordered list (example: a membership roster) and

    pulling one sample at regular intervals (every fifth name).

    Stratified random sampling: divide population into subgroups. For example, dividing all

    purchasers into groups based on dollar size of purchase. Then random samples are drawn

    from each stratum, and combined into one larger sample.

    Cluster sampling: drawn from mutually exclusive subgroups. For example, you might

    sample all customers who visit a store on Sundays. These customers compose one discrete

    cluster.

    With non-probability techniques, the likelihood of sampling each particular unit is

    unknown. Sampling cannot be regarded as statistically representative of a larger

    population. Examples of these techniques include:

    Convenience sampling: samples are drawn at the convenience of the interviewer. For

    example, when conducting mall intercepts, the interviewer selects people who are

    accessible and willing to participate.

    Judgment sampling: the sample of key respondents is believed to possess the attributes

    valuable to the researcher. For example, a round-table discussion for a company earning

    over $10 million annually may be conducted with ten executives selected because they also

    run organizations earning over $10 million annually.

    We randomly selected people in our target age group at various multiplexes in Mumbai

    especially on weekends and in Delhi.

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    So in essence we shall use the probability technique of cluster sampling whereas we

    divided target population in two clusters i.e. moviegoers outside of Mumbai and

    moviegoers inside Mumbai. We chose to conduct the survey for the movie goers outside of

    IIMC on a weekend because thats when people go for movies in droves.

    3. Sample size: We kept the sample size open ended. And by the time we ended collecting

    surveys we had about 150 sample responses with us. We kept the proportion 50% for

    people outside of Mumbai and 50% for people inside of Mumbai.

    m

    Sample for primary data

    Sampling the Secondary Data

    Choice of Sample Movies for the secondary data

    The secondary data has been compiled from an in depth analysis of about 53 major

    movies from the period 2001 to 2004. The data has been taken from movies after 2001 as

    Mumbai

    Outsiders

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    the year 2001 is often considered to be a watershed year in terms of movie production and

    the whole experience of movie watching. It was from this year onwards that the impact of

    huge multiplexes began to be felt on the movie industry.

    The whole movie watching experience began to be seen more in an integrated manner.

    It was not just watching a movie anymore; but also included the entire experience of dining

    out, spending a romantic evening or just having a blast with friends. The new multiplexes

    which sprang up all over the country catered to this category of urban youth for whom

    going out in the evening meant a lot more than just watching a movie.

    It was also the time when the impact of internet started to be felt on the movie

    industry. The advent of the internet had an impact on all aspects of the film industry, right

    from how movies started to be marketed to how the movie-goers started to book their

    tickets. No single innovation had ever before had so much impact on how movies began to

    be viewed.

    The year 2001 was also the year from when critics believe that the preferences of the

    Indian movie-goers started to show a distinct shift. The traditional musicals of

    yesteryears started to loose their sheen as the modern urban movie-goers started to look at

    more than just elaborate sets and gaudy song sequences to grab their attention. The

    importance of good scripts and powerful performances started to emerge. The Indian

    movie-goer had become more knowledgeable and the movie industry wasnt complaining.

    Finally the efforts of all the people in the background whose performances often went

    unnoticed started to be appreciated.

    For our secondary data, the movies have been chosen over this four year period based

    on a lot of considerations. The primary basis for selection of these movies is the revenue

    that each of these movies have generated. This is because the revenue earned by a movie is

    usually directly proportional to the revenue it generates. The other factors that have been

    taken into consideration while choosing the movies are factors such as the impact that these

    movie might have had on the industry, variation in subjects and scripts, musical

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    excellence , etc. We have strived to keep the database as broad as possible by including

    movies which are as diverse as possible. It is only then that a proper analysis of all the

    factors that contribute towards the success of a movie can be determined.

    Sample for primary data

    Factor Analysis as a data reduction method for primary data

    Now we needed to reduce the factors we have obtained using the exploratory and

    descriptive research

    The main applications of factor analytic techniques are:

    (1) to reduce the number of variables

    (2) to detect structure in the relationships between variables, that is to classify variables.

    Year 2003Year 2004

    Year 2005Year 2006

    S1

    0

    5

    10

    15

    Series1

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    Therefore, factor analysis is applied as a data reduction or structure detection

    method. In our case it will be used first as a data reduction approach to find out the

    important success factors out of the given list of factors we have obtained from the

    exploratory research.

    Basic Idea of Factor Analysis as a Data Reduction Method

    Suppose we want to measure people's satisfaction with their lives. We design a

    satisfaction questionnaire with various items; among other things we ask our subjects how

    satisfied they are with their hobbies (item 1) and how intensely they are pursuing a hobby

    (item 2).

    Most likely, the responses to the two items are highly correlated with each other.

    Given a high correlation between the two items, we can conclude that they are quite

    redundant.

    Subjects' single scores on that new factor, represented by the regression line, could

    then be used in future data analyses to represent that essence of the two items. In a sensewe have reduced the two variables to one factor. Note that the new factor is actually a

    linear combination of the two variables.

    KMO and Bartlett's Test

    Kaiser-Meyer-Olkin Measure of Sampling

    Adequacy. .689

    Bartlett's Test of

    Sphericity

    Approx. Chi-Square 196.272

    df 66

    Sig. .000

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    Kaiser-Meyer-Olkin Measure of Sampling Adequacy .

    Bartlett 's Test of Sphericity Approx. Chi-SquareBartlett's Test of Sphericity df

    Bartlett's Test of Sphericity Sig.

    Statistics

    KMO and Bartlett's Test

    For factor analysis to be applicable on data we require the Kaiser-Meyer-Olkin Measure of

    Sampling Adequacy to be greater than 0.5. This is the case in our research. The meaning of

    this test is that the variables have to be correlated to each other in order to do factor

    analysis on them. In order to validate this we shall have a look at the correlations between

    the different variables.

    Where:-Starpw = Star Power

    Music = Music Reviews

    Dirban = Director/Banner

    Review = Critical/User Review

    Script = Storyline

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    Fropin = Friends/Relatives Opinions

    Theatre = Quality of multiplexes/movie halls

    Promo = Ads/Trailers/Promos

    Locales = Locations/Sets/Cinematography

    Ticpric = Ticket Pricing

    Sensex = Sensual scenes in the movie

    A cursory look at the correlation table above suggests a good amount of correlation

    between the variables.

    Principal Components Analysis. The example described above, combining two

    correlated variables into one factor, illustrates the basic idea of factor analysis or of

    principal components analysis to be precise. If we extend the two-variable example to

    multiple variables, then the computations become more involved, but the basic principle of

    expressing two or more variables by a single factor remains the same.

    Expressed as a pie chart it looks like this:

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    Starpw

    Music

    Dirban

    rev iew

    script

    Fropin

    Theatre

    Promo

    Genre

    Locales

    Ticpric

    Sensex

    Variables

    Starpw

    Music

    Dirban

    rev iew

    script

    Fropin

    Theatre

    Promo

    Genre

    Locales

    Ticpric

    Sensex

    Variables

    Correlation

    Sig. (1-tailed)

    Statistics

    Correlation Matrix

    The principal component analysis has basically extracted out four components out of 12

    variables we chose. The four components cumulatively explain about 53% of the data.

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    1

    2

    3

    4

    Component

    Starpw

    Music

    Dirban

    rev iew

    script

    Fropin

    Theatre

    Promo

    Genre

    Locales

    Ticpric

    Sensex

    Variables

    Component Matrix

    1

    2

    3

    4

    Component

    Starpw

    Music

    Dirban

    rev iew

    script

    Fropin

    Theatre

    Promo

    Genre

    Locales

    Ticpric

    Sensex

    Variables

    Rotated Component M atrix

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    Combining two variables into a Single Factor.

    One can summarize the correlation between two variables in a scatter plot. A

    regression line can then be fitted that represents the "best" summary of the linear

    relationship between the variables. If we could define a variable that would approximate

    the regression line in such a plot, then that variable would capture most of the "essence" of

    the two items.

    Basically, the extraction of principal components amounts to a variance maximizing

    (varimax) rotation of the original variable space. Now as to how we interpreted SPSS

    output with regards to the combining of the variables is as follows. Looking at the pie

    charts above and the table below we can see that according to SPSS variables Theatre,

    Promo, Genre, Locales can be clubbed into one factor; Star power, director/banner and

    music into another; friends opinion, critical review and storyline/script into the third and

    finally price of the ticket and presence of sensual scenes in the movie fourth.

    Rotated Component Matrix (a)

    Component

    1 2 3 4

    Starpw -.003 .530 .279 .242

    Music .278 .716 -.073 -.046

    Dirban .058 .765 .017 -.117

    review -.040 .295 .702 .122

    script .326 -.066 .503 .060

    Fropin -.011 -.054 .664 -.224

    Theatre .615 .055 .328 -.037

    Promo .638 .135 .026 .216

    Genre .685 .218 -.070 .030

    Locales .695 -.008 .033 -.061

    Ticpric .316 .044 .172 .701Sensex -.201 -.100 -.354 .676

    Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

    a Rotation converged in 6 iterations.

    Where:-

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    Starpw = Star Power

    Music = Music Reviews

    Dirban = Director/Banner

    Review = Critical/User Review

    Script = Storyline

    Fropin = Friends/Relatives Opinions

    Theatre = Quality of multiplexes/movie halls

    Promo = Ads/Trailers/Promos

    Locales = Locations/Sets/Cinematography

    Ticpric = Ticket Pricing

    Sensex = Sensual scenes in the movie

    So the four critical success factors are:

    1. Creativity Cost: This factor clubs the three variables Star Power,

    Director/Banner, Music. Creative cost is the factor which basically determines the

    funneling of money for trying to attain creative excellence. Thus whereas there

    many other facets to budget like costs on sets etc. this factor concentrates on only

    the money spent on creative aspect. This factor is responsible for the initial draw of

    the crowd to the theatres. The kind of stars in a movie and the director and the

    success of the music is expected to play a part in the successful opening of the film.

    We believe that the rest of the creativity parameters e.g. screenplay, dialogues etc

    are hugely dependant on the director.

    A film like The Rising is expected to draw initial audiences to the theatres just

    based on the sheer presence of a star like Aamir Khan because he presents an image

    of working in good films and hence the film carries a tag of credibility in the eyes

    of the audiences initially. Similarly a director like Ram Gopal Verma is able to get

    good opening for his movies even though they may not eventually become huge

    successes. Music if highly successful tend to draw in audiences as shown by the

    example of Veer Zaara.

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    2. Audience Feedback: This factor consists of the three parameters friends

    opinion, critical review and storyline/script. After the initial draw of audiences to

    the theatres by the critical budget this factor is necessary to draw further audiences

    and repeat audience to the theatres. This factors help in creating the buzz around the

    movie. For this to happen the movie has to have go further than having the star

    appeal and a good banner and director and has to appeal to the audiences.

    Many movies in spite of the good star appeal and good banners, despite a good

    initial opening have done disappointing business later on precisely due to weak

    audience feedback. A movie like Yaadein directed by Subhash Ghai and starring

    Kareena Kapoor and Hrithik Roshan went on to be a huge disappointment whereas

    movies have picked up businesses despite seeing sluggish opening. Style starring

    obscure actors did brisk business after a sluggish opening due to it being highly

    appreciated by the audiences and getting good reviews as a slick comedy.

    3. Experiential satisfaction: Once again we emphasize that movies are an

    experiential product. This factor clubs the variables like quality of theatres, genre,

    promos, and locales. This measures the feel good factor among the movie goers.

    The theatre in which a movie is running plays a significant part in the business of a

    movie.

    The movies which run in up market theatres and multiplexes which offer a

    complete movie watching experience to the audiences with DTS Sound and air

    conditioning and other add-ons like restaurants and games parlours are more likely

    to draw in more families to watch the movies than one which is released in an

    obscure theatre. Similarly locales and genres of a movie play an important part in

    success of a movie in India.

    A movie like Hum Aapke Hain Kaun because of its genre based on a North Indian

    joint family with lots of marriage and festive scenes thrown in was a smash hit

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    because it was complete family viewing experience for the audiences. Baghban

    was a similar example.

    Similarly Company with its genre of the Mumbai underworld was a success. Also

    use of foreign locations and slick sets further enhances the feel good factor. Promos

    play their part in creating this feel good experience by highlighting the above

    aspects of the movie. Television channels and the rapid growth of internet have

    made it possible to watch trailers of a movie easily. Gone are those days where

    publicity was limited to songs on chitrahaar. So an expectation of experiential

    satisfaction could work wonders for a movie. Promos typically shown in between

    the interval of a movie are the most effective.

    4. Value for Money: This factor consists of the parameters price of the tickets

    and the sensuous scenes in a movie. This factor mainly affects movies which are

    low budget to medium budget. Such movies are usually targeted at the B and C

    centers where the above parameters play an important role. Hence we see the trend

    of a raunchy item number added to most of the movies to do business in these

    centers.

    These also partially explain the fact why there were so many low budget movies

    starring Mithun in the early 90s not only recovered their costs but went on to do

    brisk business. Of late movies like Jism and Murder have been successful in such

    centers due to being released in theatres which were low priced and had sensuous

    content.

    Secondary data analysis and interpretation

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    Before we go on explaining the analysis we did for secondary data wed like to explain

    how the movie industry operates. This is a simplistic view

    Movie industry (Agents and transaction costs)

    The flow of money is depicted from viewers to theater owners to distributors to producers.

    We have used the following in finding out correlation between ROI and other independent

    variables:

    Movie (ready to bereleased)

    Theater/Multiplexesowners (weekly coststo distributors)

    Movie released

    Viewers (ticketprice)

    Producer/Finanier Budget(costof production)

    Movie (ready to bedistributed)

    Distributor(costs of prints toproducer, publicitycosts)

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    Gross revenues = Money collected at ticket counters across India

    Net revenues = Gross revenues Taxes and duties

    Distributor share = Net revenues margin of multiplex and theatre owners

    All India costs = costs incurred by distributors

    ROI = Distributor share/ All India costs

    Secondary data analysis was done prior to the primary analysis and is prone to a large

    standard error. That does not mean that it is useless and does not point out anything.

    Secondary data collection was the most tedious of tasks as it involved visiting a plethora of

    sites and collecting data about various films.

    Large standard error is attributed mainly to size of the sample (we collected data for about

    53 movies and ended up running regression only on 45); on consistency of the data

    collected (although the data collection was done from a-priori agreed to sites and was from

    reliable sites like imdb.com and boxofficeindia.com. Certain factors like inflation have not

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    been accounted for while considering budgets/revenues.

    R

    R Square

    Adjusted R SquareStd. Error of the Estimate

    Statistics

    Model Summary

    Model : 1

    Hence the secondary data analysis although exhaustive and most time consuming can at

    best serve as the basis for conducting primary analysis and not really a contributor to the

    number of critical factors.

    Some analysis:

    Model Summary

    Model R R SquareAdjusted R

    SquareStd. Error ofthe Estimate

    1 .603(a) .363 -.274 17.00051

    a Predictors: (Constant), Music sales(in million units)(from boxofficeindia.com), Awards Points( usingformula screen awards/filmfare awards), Music review(/10)(planet bollywood.com), All India cost(crores)(boxofficeindia.com), Overseas gross(only usa's data- million dollars)(imdb.com), User rating(/10)(imdb.com), Critical review(/5)(imdb.com- average of 2-3 reviews), Budget(crores) (boxofficeindia.com)

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    We can see a large standard error of estimate in the model summary.

    Coefficients (a)

    Model

    UnstandardizedCoefficients

    StandardizedCoefficients

    t Sig.B Std. Error Beta

    1 (Constant) -22.060 64.917 -.340 .743Budget(crores)(boxofficeindia.com)

    -.648 .884 -.456 -.732 .485

    User rating(/10)(imdb.com) 2.395 5.085 .195 .471 .650

    Criticalreview(/5)(imdb.com-average of 2-3reviews)

    -2.153 5.297 -.167 -.406 .695

    Musicreview(/10)(planet

    bollywood.com)

    1.814 6.383 .100 .284 .784

    All indiacost(crores)(boxofficeindia.com)

    1.703 2.549 .374 .668 .523

    Overseasgross(only usa'sdata- milliondollars)(imdb.com)

    -.134 .239 -.189 -.563 .589

    AwardsPoints( usingformula screenawards/filmfareawards)

    .137 .122 .467 1.126 .293

    The Dependent Variable taken in the Regression Analysis is the Return on Investment

    to the Distributor (as defined earlier). If the RoI is greater then 1 then the movie is

    categorized as hit. In case the RoI is less then 1 then the movie is a flop. For values close to

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    1 the movie is considered to have done average business.

    Also we have used standardized beta coefficients instead of unstandardised because of they

    have a zero mean and std. deviation 1. That means we are not dealing with coefficients

    which have different std. deviations and means.

    Beta Coefficients of the Independent Variable with respect to Dependent Variable

    Budget (-0.456)

    The negative correlation suggests that 2001 onwards the big budgeted movies have more

    then often bombed on the box-office, to name a few Swades, Deewar, Bride and Prejudice

    etc. At the same time certain low budget movies with novel concepts have made it big on

    the screen, like Murder, Raaz and Mujhe Kuch Kehna Hai. Movies that had the budget

    spent on Creative Inputs did well where as Movies relying on the Strong and Long Star

    Cast eventually bombed.

    User Rating(0.195) (This is based on the voting done by the users on imdb.com)

    This is one another indicator of a films success. If the people watching the movie on the

    first day first show like it, half the success is achieved. These are the people who will go

    out and spread the positive word amongst their social circle. Even if a person goes out a

    speaks well about the movie to just 4 of his close pals in the whole day. It will only take 8

    days for the movie to be publicized amongst entire population of a huge city like Kolkata.

    There have been many movies in the past that had a small opening due to lack of big

    publicity or weak star cast, but as the word spread, the box office sales picked up and

    turned into a blockbuster. For example Andaaz, MunnaBhai MBBS and Koi Mil Gaya.

    At the same time there were movies with immense pre-release hype and a sold out first

    week before eventually dying out in the third week itself, like LOC Kargil and Raincoat.

    Critical Review(-0.167)

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    This finding dilutes the thinking that the critics are the real judge of a movies success or

    failure. There are several movies which despite scoring badly with the critics went on to

    become super hits. These were movies which touched the masses but not the creatively and

    artistically inclined self proclaimed critics. Like Gadar, Baghban and Indian.

    Music Review(0.100)

    The score indicates that a good musical performance helps a movie to pick up with the

    masses. It helps in drawing people to the theatre. As the title song catches the minds and

    chords of people, an undercurrent of publicity spreads. Just a thought of Dhoom Machaale

    Dhoom number and the craze it unleashed substantiates the point.

    But at the same time the correlation is not very strong due to a considerable number of

    movies like Ab Tak Chappan coming up with almost negligible music score but a very

    hard hitting and to the point story and screenplay.

    All India Cost (0.374)

    All India cost is the cost incurred all over India by the distributors on the prints and

    publicity. The strong positive value indicates two things. Firstly; the distributors are more

    then often able to judge the performance of the movies on the box office. Secondly, the

    expenditure on the pre and post release publicity provides a constant feed to the empty

    theatre seats. So at the end of the day, its the penny well spent for the distributors.

    Overseas Gross(-0.189)

    There are certain movies like Yaadein, Out of Control and Bride & Prejudice that are being

    made with the target audiences of NRIs in mind. It is now an over used concept. Such

    movies have very less appeal left for the Indian Distributors. We can say that Indian

    audiences/distributors have little interest left for such movies over the last few years.

    Awards Points (0.467)

    The very strong positive correlation of Award Points with the Hit movies is not of huge

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    significance as the Awards are often given to the Commercially Hit Movies. Rarely has it

    been the case that the Filmfare or Screen Awards went to a movie that fared poorly on Box

    Office.

    Implications and suggestions

    Here we shall try to reconcile our findings from both primary and secondary studies and

    pointing out possible limitations in our findings.

    Reconciling both the studies

    As discussed earlier we found out 4 critical factors which determine the success of a movie.

    FINAL CRITICAL FACTORS AND THEIR VALIDITY

    Creativity costs

    Whereas there are many other facets to budget like costs on sets etc. this factor

    concentrates on only the money spent on the creative aspect. Now our secondary study

    reveals a negative correlation between budget and ROI so isnt that a contradiction? It can

    be argued that to the extent money is spent on putting up a good creative team it can be

    called money well spent. But beyond that the trend has been suggesting that large amounts

    spent on other production costs can mean an increased chance of movie bombing.

    Audience feedback

    We can say that to the extent user review from secondary study suggests that audience

    feedback is important. But critical reviews have actually revealed a negative correlationwith ROI. That means that common masses in India might have a different interpretation of

    a good movie than critics. But more or less the importance of audience feedback is

    validated by both studies.

    Experiential satisfaction

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    There is a positive correlation between distributor costs(publicity costs) and ROI. That

    means money spent on publicity is money well spent. That also explains the way publicity

    is done has changed since 2000-2001. Movie websites have sprung up, promos are much

    sleeker, PR events are being organized prior to release of the movie.

    Value for money

    People want to escape reality when they watch a movie. They are there for a vicarious

    experience in the most affordable cost possible. So if you are a multiplex make sure that u

    offer a whole value added product which includes shopping, food along with the movie.

    That is when people wont mind spending more on the ticket price. Another interesting

    trend is the ITEM GIRL, sensuous scenes phenomena. There could be a whole study on

    as to why this has happened, but again we believe that people in cities have started being

    more open to the concept of sensuality vis--vis those in rural areas.

    Limitations

    1. We have conducted a sample survey amongst people going to multiplexes and

    amongst people from IIMC and that too in the age group of 21-30. Now what they feel

    about a movie might not be a true reflection of the general masses, so a limitation is that

    the success factors we have enumerated are a reflection at best only of the population in the

    age group 21-30, living in large cities, visiting multiplexes, watching 2-3 movies a month

    in a theatre.

    2. Sample size- Although we feel that 150 sample surveys are good enough for

    primary data, we feel we could have possibly missed on some variables. This is inspite of

    the fact that we have tried to include whatever the exploratory research suggested to us.

    But definitely for secondary data sample size (53 movies) is an issue, albeit a difficult issue

    to resolve. We would definitely have loved to get information from a professional agency

    which was not possible due to our lack of contacts, although we made a few futile attempts

    to get information from them.

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    3. Multicolliearity The independent variables that have been used in the analysis

    also have some degree of inter-dependence amongst thamselves. This factor has not been

    taken into account while doing the analysis.

    Suggestions -

    We dont claim we have derived a formula for success for a movie. And anybody who

    claims that we feel is either out of his mind or is named Arindam Chaudhary!! Jokes apart

    this research gives us four critical factors whose interplay can try to explain why a movie

    succeeds. We again dont claim there could not be other extraneous factors which affect the

    success of a movie. But we need more time and more information in order to determine

    those.

    Some suggestions for people pursuing research on the subject :

    1. Avoid Multiple Regression - A fundamental assumption of this method is that the

    factors used as regressors share no common variance, i.e., are statistically independent.

    Interrelated factors in a regression model imply multicollinearity, which strongly distorts

    regression. In order to avoid this there two techniques people can use to do research on

    factors which are interrelated.

    While the first technique applies a sequential modeling approach that considers a number

    of demand-side factors (e.g., star power, advertising expenditures) and supply-side factors

    (i.e., number of screens on which a movie is released) simultaneously to explain movies

    success in foreign markets, the latter uses path analysis to identify differences in

    importance of factors between theatrical box office and video rental revenues.

    2. Take customer as well as producer perspective

    Both people who are supplying(producers) and people who are consuming(moviegoers)

    should have a say in your research project. Focus interviews should be conducted amongst

    producers/directors to get their experience into view as a part of exploratory research.

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    Contributions

    Gaurav Chillar

    Primary Data Collection, Regression Analysis, Preparation of the report

    Gaurav Thapar

    Secondary Data Collection (for the year 2004), Primary Data Collection, Factor Analysis,

    Regression Analysis, Preparation of Questionnaire

    Amit Tyagi

    Secondary Data Collection (for the year 2002), Primary Data Collection, Factor Analysis,

    Report Preparation

    Deepankar Nayak

    Secondary Data Collection ( for the year 2003), Primary Data Collection, Preparation of

    Report, Preparation of Questionnaire

    Amit Marandi

    Secondary Data Collection (for the year 2003), Primary Data Collection, Preparation of

    report, Preparation of Project Proposal

    Bhaskar SenguptaPrimary Data Collection, Secondary Data Collection (for the year 2001), Factor Analysis,

    Preparation of Questionnaire

    Abhishek Guru

    Primary Data Collection, Preparation of Report, Preparation of Project Proposal

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    References

    1. Determinants of Motion Picture Box Office and Profitability: An Interrelationship

    Approach by Thorsten Hennig-Thurau, Mark B. Houston, and Gianfranco J. Walsh (Sept

    2003)

    2. http://www.tutor2u.net/business/marketing/research_sampling.asp

    3. http://www.imdb.com

    4. http://www2.truman.edu/shaffer/266ch4_2001.htm

    5. http://www.planetbollywood.com

    6. http://www.boxofficeindia.com

    7. http://www.ibosnetwork.com

    8. http://www.filmfaremagazine/indiatimes.com

    9. http://www.rediff.com

    http://www2.truman.edu/shaffer/266ch4_2001.htmhttp://www.planetbollywood.com/http://www.boxofficeindia.com/http://www.ibosnetwork.com/http://www.filmfaremagazine/indiatimes.comhttp://www.rediff.com/http://www2.truman.edu/shaffer/266ch4_2001.htmhttp://www.planetbollywood.com/http://www.boxofficeindia.com/http://www.ibosnetwork.com/http://www.filmfaremagazine/indiatimes.comhttp://www.rediff.com/