project world grow coaches
TRANSCRIPT
![Page 1: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/1.jpg)
GROWING COACHESDeveloping Coaching Capability
in Your Organization
Shawn Button + Sue Johnston
![Page 2: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/2.jpg)
PLEASE NOTESLIDES ≠ PRESENTATION
• These slides are designed to be viewed in conjunction with human beings talking and interacting with you.
• They may make little sense to you if you were not at the live session.
![Page 3: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/3.jpg)
CUSTOMARY “WHO WE ARE AND WHY LISTEN TO US” SLIDE
Shawn• Agile coach
• Lots of experience with agile adoptions in big organizations
• Software developer
Sue• Professional coach
• Train coaches (ICAgile accredited)
• Communication specialist
• Studying advanced coaching (RRU)
Required cute animal image
![Page 4: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/4.jpg)
The BIG IDEACoaching = GoodLet’s get more of it
![Page 5: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/5.jpg)
OPTIONS DOING DONE
What next?
Find, train+ support
Whygrow
our own?
Why usecoaching?
What iscoaching?
![Page 6: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/6.jpg)
PLEASE HOLD YOUR QUESTIONSUNTIL YOU HAVE ONE
![Page 7: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/7.jpg)
OPTIONS DOING DONE
What next?
Find, train+ support
Whygrow
our own?
Why usecoaching?
What iscoaching?
![Page 8: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/8.jpg)
WHAT IS COACHING? A coach helps people make the best use of their own resources.
This (usually) happens through a structured conversation.
Team and agile coaches have a specific role and skill set.
![Page 9: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/9.jpg)
COACHING IS NOT THE SAME AS TEACHING
Teach:I show you what I know
Coach:I show you what you know
![Page 10: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/10.jpg)
WHAT DOES A COACH DO?
And resists (like crazy) the temptation to tell people what to do!Ask
Reflect
Listen
![Page 11: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/11.jpg)
MYTHS ABOUT COACHING
IF YOU NEED A COACH, THERE MUST BE SOMETHING WRONG WITH YOU
A COACH TELLS YOU WHAT TO DO
IT’S “TOUCHY FEELY” STUFF
Source: Sherpa Coach Study, 2015
![Page 12: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/12.jpg)
OPTIONS DOING DONE
What next?
Find, train+ support
Whygrow
our own?
Why usecoaching?
What iscoaching?
![Page 13: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/13.jpg)
PEOPLE SAY COACHING MAKES THEM MORE EFFECTIVE
Source: International Coach Federation – survey by PWC
![Page 14: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/14.jpg)
ORGANIZATIONS SEE VALUE, TOO
Source: Chartered Institute of Personnel + Development - UK
![Page 15: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/15.jpg)
BUT WAIT – THERE’S MORE!
88% productivity increase when training is supported by coaching
22% increase with training alone
Source: International Personnel Management AssociationSource: International Personnel Management Association
![Page 16: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/16.jpg)
WHAT ABOUT AGILE + TEAM COACHING?
We’re in the darkLittle data about the impactConfusion about what a team coach is/doesWhy do organizations use team + agile coaches?
![Page 17: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/17.jpg)
AGILE COACHING COMPETENCY FRAMEWORKAgile coaches have a specific skill set
©2013 ℎ
![Page 18: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/18.jpg)
AGILE COACHING COMPETENCY FRAMEWORKAgile coaches have a specific skill set
©2013 ℎ
![Page 19: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/19.jpg)
AGILE COACHING COMPETENCY FRAMEWORKAgile coaches have a specific skill set
©2013 ℎ
![Page 20: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/20.jpg)
OPTIONS DOING DONE
What next?
Find, train+ support
Whygrow
our own?
Why usecoaching?
What iscoaching?
![Page 21: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/21.jpg)
WHAT ARE THE ADVANTAGES OF GROWING YOUR OWN INTERNAL COACHES?
WHAT’S THE DOWNSIDE?
![Page 22: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/22.jpg)
WHY WOULD WE GROW OUR OWN INTERNAL COACHES?
• Know organization• Know its systems• Know people • Continuity• Consistency• Confidentiality• Administrative reasons• $$$$$$
![Page 23: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/23.jpg)
Source: David Rock – www.davidrock.net
![Page 24: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/24.jpg)
WHAT’S THE DOWNSIDE? • “Status” concerns• Objectivity• Role conflict• Confidentiality issues• They may leave
![Page 25: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/25.jpg)
OPTIONS DOING DONE
What next?
Find, train+ support
Whygrow
our own?
Why usecoaching?
What iscoaching?
![Page 26: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/26.jpg)
BUILDING INTERNAL COACHING BY THE BOOK
Creating a Coaching Culture by Peter Hawkins
Internal Coaching: The Inside Story by Katharine St. John-Brooks
![Page 27: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/27.jpg)
HOW DOES INTERNAL COACHING GET STARTED?
• Ad hoc coaching driven by individuals
• Managed coaching driven by a champion or sponsor
• Proactive coaching driven by a business need
• Strategic coaching driven by organization’s talent strategy
![Page 28: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/28.jpg)
HOW DID WE GET STARTED?
• External agile coaches came in to train teams in agile frameworks or tech practices
• Also began to coach (and train and mentor) the teams on “soft” skills
• Managers/bosses/execs curious OPPORTUNITY!
![Page 29: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/29.jpg)
WHAT TRAITS DO AGILE COACHES NEED?
![Page 30: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/30.jpg)
HOW DO WE FIND INTERNAL COACHES?
• They volunteer• Lean coffee• Personal contact• Annointed• Interested and passionate• Not necessarily obvious• We can’t predict
![Page 31: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/31.jpg)
HOW DO WE TRAIN INTERNAL COACHES?
• Formal external training• Bring trainers inside for
custom training• Hire people already trained• Reinforce by pairing with
other coaches
Training internal coaches as part of an external coach engagement
![Page 32: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/32.jpg)
REMEMBER THIS STATISTIC?
88% productivity increase when training is supported by coaching
22% increase with training alone
Source: International Personnel Management Association
![Page 33: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/33.jpg)
HOW DO WE SUPPORT INTERNAL COACHES?
• Clear roles• Time to prep• Time to train• Ongoing professional development• Coaching recognized and valued
Find a champion
![Page 34: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/34.jpg)
OPTIONS DOING DONE
What next?
Find, train+ support
Whygrow
our own?
Why usecoaching?
What iscoaching?
![Page 35: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/35.jpg)
What would your organization look like if there were a culture of coaching?
![Page 36: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/36.jpg)
What are you doing so that coaching is encouraged in your organization?
![Page 37: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/37.jpg)
What is one step you will take – personally –to make coaching happen in your organization?
![Page 38: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/38.jpg)
OPTIONS DOING DONE
What next?
Find, train+ support
Whygrow
our own?
Why usecoaching?
What iscoaching?
![Page 39: Project world grow coaches](https://reader031.vdocuments.net/reader031/viewer/2022030318/58ed1b7a1a28ab073e8b466f/html5/thumbnails/39.jpg)
USEFUL REFERENCESInternal Coaching: The Inside Storyby Katharine St.John-Brooks
Creating a Coaching Cultureby Peter Hawkins
Coaching for Performance (People Skills for Professionals)by John Whitmore
From One to Many: Best Practices for Team and Group Coaching by Jennifer J. Britton