Proofpoint Essentials Administrator Guide this Guide This guide introduces Proofpoint Essentials, ... The Administration Console provides tools that help service administrators monitor email activity

Download Proofpoint Essentials Administrator Guide  this Guide This guide introduces Proofpoint Essentials, ... The Administration Console provides tools that help service administrators monitor email activity

Post on 23-Apr-2018

215 views

Category:

Documents

3 download

Embed Size (px)

TRANSCRIPT

<ul><li><p>October 2015 </p></li><li><p>Proofpoint Essentials Administrator Guide </p><p>Preface ............................................................................................................................................................................ 4 About this Guide .................................................................................................................................................................................. 4 Intended Audience and Prerequisite Knowledge ................................................................................................................................... 4 Other Sources of Information ............................................................................................................................................................... 4 Contacting Proofpoint Essentials Support ............................................................................................................................................. 4 </p><p>Knowledge Base .......................................................................................................................................................................................... 5 Support Contact Information ...................................................................................................................................................................... 5 </p><p>Introduction to Proofpoint Essentials ................................................................................................................................ 6 Proofpoint Essentials: Part of the Proofpoint Family ............................................................................................................................. 6 Proofpoint Essentials Overview ............................................................................................................................................................ 6 </p><p>Email Filtering Overview ............................................................................................................................................................................. 6 Features and Capabilities ............................................................................................................................................................................ 7 Service Architecture .................................................................................................................................................................................... 8 Real-Time / Reliable Spam Detection .......................................................................................................................................................... 9 Message Processing Order .......................................................................................................................................................................... 9 </p><p>Best Practices ..................................................................................................................................................................................... 11 Using Proofpoint Essentials ............................................................................................................................................ 12 </p><p>Accessing the User Interface ............................................................................................................................................................... 12 Logging In .................................................................................................................................................................................................. 12 Resetting or changing the administrative password ................................................................................................................................. 12 Using the Homepage ................................................................................................................................................................................. 13 Searching for a Company or Domain ......................................................................................................................................................... 13 Interacting with Lists ................................................................................................................................................................................. 14 </p><p>Navigating the Interface ..................................................................................................................................................................... 14 Navigation ................................................................................................................................................................................................. 14 Company Settings ..................................................................................................................................................................................... 14 Logs ........................................................................................................................................................................................................... 16 Archive ...................................................................................................................................................................................................... 16 Users &amp; Groups ......................................................................................................................................................................................... 16 Reports ...................................................................................................................................................................................................... 17 Customers ................................................................................................................................................................................................. 17 </p><p>Managing Customers ..................................................................................................................................................... 18 Provision a New Customer .................................................................................................................................................................. 18 </p><p>Add a Customer ........................................................................................................................................................................................ 18 Update Customer Profile ........................................................................................................................................................................... 19 Enable / Disable Customer ........................................................................................................................................................................ 19 Delete Customer ....................................................................................................................................................................................... 20 Loading Users ............................................................................................................................................................................................ 20 </p><p>Configuration Options for a Customer ................................................................................................................................................ 23 Features .................................................................................................................................................................................................... 23 Filters and Sender Lists ............................................................................................................................................................................. 24 Domains .................................................................................................................................................................................................... 31 URL Defense .............................................................................................................................................................................................. 34 Spam ......................................................................................................................................................................................................... 35 Digests ....................................................................................................................................................................................................... 37 Notifications .............................................................................................................................................................................................. 38 Disclaimer ................................................................................................................................................................................................. 40 Branding .................................................................................................................................................................................................... 41 Social ......................................................................................................................................................................................................... 42 Licensing ................................................................................................................................................................................................... 42 Access Control ........................................................................................................................................................................................... 44 </p><p>Viewing Customers ............................................................................................................................................................................. 45 Automation Settings ................................................................................................................................................................................. 46 </p></li><li><p>Proofpoint Essentials Administrator Guide </p><p>Managing Users &amp; Groups ............................................................................................................................................. 47 Understanding Roles .......................................................................................................................................................................... 47 Managing Users ................................................................................................................................................................................. 48 Managing Groups ............................................................................................................................................................................... 49 Export Users ....................................................................................................................................................................................... 50 Configuration Options for Users and Groups ....................................................................................................................................... 50 </p><p>Users ......................................................................................................................................................................................................... 51 Groups ...................................................................................................................................................................................................... 52 </p><p>Accessing Additional Features ......................................................................................................................................... 54 Using Email Logs ................................................................................................................................................................................. 54 </p><p>Searching Logs .......................................................................................................................................................................................... 54 Viewing Search Results ............................................................................................................................................................................. 55 Actions ...................................................................................................................................................................................................... 57 </p><p>Accessing the Emergency Inbox .......................................................................................................................................................... 57 Reports .............................................................................................................................................................................................. 59 </p><p>Archive .......................................................................................................................................................................... 60 Configuring Proofpoint Essentials Archive ........................................................................................................................................... 60 Using the Proofpoint Essentials Archive .............................................................................................................................................. 61 </p><p>Who can search the archive? .................................................................................................................................................................... 61 Viewing Search Results ............................................................................................................................................................................. 62 </p></li><li><p>Proofpoint Essentials Administrator Guide </p><p>Preface </p><p>About this Guide This guide introduces Proofpoint Essentials, provides useful background information about it, and explains how to set it up and use it. </p><p>Intended Audience and Prerequisite Knowledge This guide is intended for use by personnel who manage the messaging environment and are responsible for configuring and maintaining Proofpoint Essentials. </p><p>Other Sources of Information This guide covers procedural informat...</p></li></ul>