proofpoint essentials administrator guide this guide this guide introduces proofpoint essentials,...

Download Proofpoint Essentials Administrator Guide  this Guide This guide introduces Proofpoint Essentials, ... The Administration Console provides tools that help service administrators monitor email activity

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  • October 2015

  • Proofpoint Essentials Administrator Guide

    Preface ............................................................................................................................................................................ 4 About this Guide .................................................................................................................................................................................. 4 Intended Audience and Prerequisite Knowledge ................................................................................................................................... 4 Other Sources of Information ............................................................................................................................................................... 4 Contacting Proofpoint Essentials Support ............................................................................................................................................. 4

    Knowledge Base .......................................................................................................................................................................................... 5 Support Contact Information ...................................................................................................................................................................... 5

    Introduction to Proofpoint Essentials ................................................................................................................................ 6 Proofpoint Essentials: Part of the Proofpoint Family ............................................................................................................................. 6 Proofpoint Essentials Overview ............................................................................................................................................................ 6

    Email Filtering Overview ............................................................................................................................................................................. 6 Features and Capabilities ............................................................................................................................................................................ 7 Service Architecture .................................................................................................................................................................................... 8 Real-Time / Reliable Spam Detection .......................................................................................................................................................... 9 Message Processing Order .......................................................................................................................................................................... 9

    Best Practices ..................................................................................................................................................................................... 11 Using Proofpoint Essentials ............................................................................................................................................ 12

    Accessing the User Interface ............................................................................................................................................................... 12 Logging In .................................................................................................................................................................................................. 12 Resetting or changing the administrative password ................................................................................................................................. 12 Using the Homepage ................................................................................................................................................................................. 13 Searching for a Company or Domain ......................................................................................................................................................... 13 Interacting with Lists ................................................................................................................................................................................. 14

    Navigating the Interface ..................................................................................................................................................................... 14 Navigation ................................................................................................................................................................................................. 14 Company Settings ..................................................................................................................................................................................... 14 Logs ........................................................................................................................................................................................................... 16 Archive ...................................................................................................................................................................................................... 16 Users & Groups ......................................................................................................................................................................................... 16 Reports ...................................................................................................................................................................................................... 17 Customers ................................................................................................................................................................................................. 17

    Managing Customers ..................................................................................................................................................... 18 Provision a New Customer .................................................................................................................................................................. 18

    Add a Customer ........................................................................................................................................................................................ 18 Update Customer Profile ........................................................................................................................................................................... 19 Enable / Disable Customer ........................................................................................................................................................................ 19 Delete Customer ....................................................................................................................................................................................... 20 Loading Users ............................................................................................................................................................................................ 20

    Configuration Options for a Customer ................................................................................................................................................ 23 Features .................................................................................................................................................................................................... 23 Filters and Sender Lists ............................................................................................................................................................................. 24 Domains .................................................................................................................................................................................................... 31 URL Defense .............................................................................................................................................................................................. 34 Spam ......................................................................................................................................................................................................... 35 Digests ....................................................................................................................................................................................................... 37 Notifications .............................................................................................................................................................................................. 38 Disclaimer ................................................................................................................................................................................................. 40 Branding .................................................................................................................................................................................................... 41 Social ......................................................................................................................................................................................................... 42 Licensing ........................................................................................................................

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