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Property Services
Retail Tenancy
Design Guidelines Issue 2 | February, 2019
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Document: Retail Tenancy Design Guidelines
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RMIT University
Retail Tenancy Design Guidelines February, 2019
Version Control This document will be updated and re-issues to reflect approved change to content, and is subject to version control. The version record and status is documented below
Document Change History 1 :
Version Date Author Comments
1 6/2/19 I Hancock Update
2 28/02/19 D Carling (MA) Peer Update Review
Owner The overall responsibility for this guideline resides with RMIT University Property Services, Real Estate Services Line.
Review This Document is reviewed every 12 months.
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Table of Contents
1.0 RETAIL DESIGN ASPIRATIONS
1.1 Introduction
1.2 The Vision
1.3 Disability Discrimination Act Compliance (DDA)
2.0 GENERAL DESIGN GUIDELINES
2.1 Shop Front Design
2.2 Signage & Graphics
2.3 Product Display
2.4 Outlet Interior
2.5 Point of Sale Principles
2.6 Equipment & Fittings
2.7 F&B Menu Boards
2.8 Furniture
2.9 Fit-out Design and Interiors
2.10 Materials
2.11 Security / Closures
2.12 Maintenance & Safety
2.13 Acoustics
2.14 Exhaust Hoods & Services
2.15 Floors
2.16 Walls
2.17 Ceilings
2.18 Lighting
2.19 Environmentally Sustainable Operational Initiatives
2.20 Food Service Products
2.21 Retail Storage Areas
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1.0 RETAIL DESIGN ASPIRATIONS
1.1 Introduction
The design principles are intended to ensure all
tenancy fit-outs are in-line with the vision set-out by
RMIT Design Standards. The design guidelines
aim to ensure all tenancy fit-outs consistently
represent the high quality of design and sense of
innovation expected by RMIT.
It is expected that all guidelines are understood
and encompassed by the Tenant’s Architect /
Interior Designer. Any queries relating to the
design principles should be directed to RMIT. It is
the responsibility of the Tenant’s Architect/ Interior
Designer to check all given dimensions on site
prior to commencing detailed documentation.
3D perspective of NAS Development: External facade along Franklin Street.
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1.2 The Vision
RMIT Retail Leasing aims to provide a unique retail and food offer within a
University environment, where patrons engage in a 'multi-sensory experience'
rather than a simple sale transaction. The various precincts offered on RMIT's
campuses have been created to enhance the retail experience of RMIT students
staff and researchers, as well as local residents, office workers and campus
visitors.
Each retail tenancy fit-out is required to convey a genuine and distinctly creative
design approach that promotes their product or service whilst complimenting the
interior architecture of the campus buildings.
Design aspirations that will contribute to an engaging retail experience include:
• provide a retail offer point of difference
• reflect a creative approach to each retail offer
• engage & interact with patrons in interesting ways
• promote spatial colonisation by students
• foster loyalty rewards
• implementation of sustainability principles
• culturally aware fair trade practices
• a youthful approach to tenancy design
• explore a ‘value for money’ aesthetic to the tenancy design
3D perspective of NAS Development: External facade outside Building 14.
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1.3 Disability Discrimination Act Compliance (DDA)
The Disability Discrimination Act (DDA) 1992 Commonwealth make it unlawful to discriminate in
the provision of goods, services or facilities against people on the basis that they have, or may
have a disability. Section 23 of the DDA makes it unlawful to discriminate against people with a
disability or associates in relation to access to and use of premises that the public can enter or
use.
As a result, the tenancy fit-out must be designed in accordance with the Act. It is the responsibility
of each Tenant to ensure the fit-out design complies with the Act.
2.0 GENERAL RETAIL DESIGN GUIDELINES
The design principles set-out in this section apply to all Retail Tenancies.
Importantly all Retail F&B Tenancies shall be in full accordance with the Australia New Zealand
Food Standards Code (FSANZ) and its Food Safety Standard 3.2.3 (Food Premises and
Equipment) together with Australian Standard 4674-2004 (Design, construction and fit-out of food
premises).
2.1 Shop Front Design
A shopfront is the initial point of contact with
the customer and conveys the identity of the
product or service that the tenancy has to offer.
Shopfront designs generally must integrate
a strong visual graphic concept with effective
product display that reflects the retail offer.
All shopfronts must be kept within the tenancy area.
All shopfronts and associated signage &
bulkheads must be supported from structural
elements and certified by a registered structural
engineer.
Glazing to the shopfront is to extend to the full
shopfront height where possible. Frameless
glazing is encouraged. All glazing must be
designed to current Building codes, Australian
Standards and be certified accordingly.
Finishes for the shopfront must be durable and
hard wearing.
All tenancy shopfronts are to be ‘active’. No
back of house areas can be built against any
part of the shopfront line or against glazing.
Generally, all back of house areas must be
internalised within the tenancy.
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Surfaces, projections and other
shopfront components must not be
hazardous to persons passing by or
through the shopfront. The Tenant is
required to provide details that will
protect and extend the life of exposed
edges and corners on the shopfront.
This may include an integral metal
trim to all corners.
The Tenant is required to extend the
shopfront treatment to address any
columns, fire service cupboards and
other service cupboards that may
intrude on the tenancy. The Tenant
is to ensure that the use of the fire
cupboards is not affected by any of
the finishes applied. Statutory signage
required on cupboards will be installed
by the Base Building Contractor.
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Operable panels activate the shopfront in a playful manner whilst promoting
airflow. ‘Industry Beans’ Cafe & Roastery, Melbourne by FigureGround Architecture
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Open shopfront
provides a seamless
transition where
customers are invited
to enter the store.
‘Rozzi's’ Canteen,
Melbourne by Mim
Design.
Closures need to be designed as an integral
element of the shopfront design and may
include:
• Fully glazed sliding doors (please
note: exposed hardware will not be
approved).
• Fully glazed swing doors that do not
project when in the open position past
the leaseline.
• Bi-fold doors
• Open trellis
All guides & rails are to be concealed.
Glazed doors should be Australian Standards
approved minimum thickness, tempered glass
and must be kept open during trading hours
unless otherwise instructed by RMIT.
The closure system must not be installed
outside the leaseline. The closure system
is to be supported off overhead structural
elements (where applicable) and certified
accordingly by a registered structural engineer.
All access panels for the closure system must
be flush, hinged & key operated. Refer to the
‘Maintenance and Security’ section of this
document.
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2.2 Signage & Graphics
Signage can be highly effective when
carefully considered and employed
creatively. Signage provides a key
opportunity for Tenants to promote their
retail offer and attract customers into the
tenancy.
Signage should be designed to identify
and improve the exposure of the retail
tenancy whilst complimenting the
surrounding architecture of the RMIT built
environment.
Tenants are required to engage with RMIT
to create the branding / signage for the
tenancy. A complete graphics package
is to be presented as part of the Design
Approvals Process.
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The main sign to the tenancy should be limited
to the name of the retail premises. Shopfront
signage must not spell-out the type of service
offered, type of food or merchandise. Generally,
signs should be three-dimensional.
In addition to the main sign, supplementary
graphics may be used to enhance the shopfront
design. Generally 80% of the shopfront must
remain clear of all signage and graphics.
Graphics incorporated into the fit-out design
must be relevant, unique, creative and support
the brand positioning of the Tenant’s retail offer.
The graphics are to be fully integrated into the
overall concept of the tenancy.
Only approved signage and/ or graphics can
be affixed to the shopfront. All signage and
graphics proposals are to be submitted to RMIT
as part of the Design Approvals Process for
approval prior to manufacture and installation.
In general, the following will not be approved:
• Audible / noise making signs.
• Exposed wiring, clips, transformers,
lamps, holders, labels, plates &
attachment devices.
• Strobe or pulsating lighting.
• Third party branding or advertising.
• Sign manufacturer’s name, stamps or
decals.
Additionally, note the following:
• No OH&S or Work Practices notices
should be located where they are visible
to customers.
• No commercial brands other than
the approved trading name shall be
displayed.
• Tenants are not permitted to use the
RMIT Logo unless prior approval
is granted in writing from Tenancy
Coordinator.
• The Tenant must only use the trading
name as it appears in the Leasing
Agreement in all advertising mediums.
• Only the Tenants’ branding is to be used
on all food serving products, uniforms,
packaging.
All emergency lighting and emergency exit
signs must be clearly visible to staff and
patrons within the Tenancy in accordance with
AS 2293.1-2005 ‘Emergency escape lighting
and exit signs for buildings - System design,
installation and operation for building approvals’
and Clause E4.5 to E4.8 of the BCA.
Tenants must ensure signage does not obstruct
sightlines to emergency exit signs &/or impede
the visibility of emergency lighting.
Any use of neon signage is to be approved
as part of the Design Approvals Process. The
Tenant shall comply with the following:
• All neon installations shall be fitted with
an isolation switch to comply with AS 3000.
• An access panel must be provided for
all transformers
• An isolation switch must be provided to
all transformers
Transformers must be clearly labelled with
a sign stating ‘danger – no portion of this
system is to be touched unless this system is
disconnected from the supply by means of the
isolation switch’.
Refer also to the ‘Disability Discrimination Act’
Section in this document.
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2.3 Product Display
The integration of display areas within the tenancy enables the Tenant to promote key products,
new merchandise, seasonable displays and local events. Display areas should be stimulating and
engaging to encourage the sale of a product or service.
Display areas should incorporate innovative and flexible infrastructure to enable the Tenant to
easily change the product arrangement.
Goods & Services (G&S) tenancies are encouraged to have impulse purchases close to the
leaseline to entice customers into the tenancy and to promote sales.
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Product display is an important part of the
design concept for each F&B tenancy.
Innovation in the way ingredients are used and
produce is displayed is encouraged. Containers
of various shapes, colours and materials (for
example ceramic containers, unusual bottles,
cane baskets) can be used to present fresh
food and produce in an appealing way.
The Tenant must present each food item to its
best advantage considering:
• The quantity of food on display
• The neatness and cleanliness of the
display
• Use of colour and other features to set
off the food display
2.4 Outlet Interior
Unique forms, finishes and
planning should be utilised
to create distinctive retail
environments. The tenancy
design should maximise the use
of space and achieve strong
visibility into the interior of the
tenancy.
A variety of elements should
be considered when creating
displays including colour, lighting,
space, product information,
sensory inputs as well as
digital displays and interactive
installations.
Suspended chairs create an undulating ceiling surface. ‘Brother Bada Budan’ Cafe,
Melbourne by Breathe Architecture.
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Cardboard tubes cascade from above to define the interior spaces. ‘Karis’
Retail Store, Hiroshima by Suppose Design Office.
Everyday fashion item used to create a
dynamic visual display. ‘Arnsdorf’ Pop Up
Store, Melbourne by Edwards-Moore.
Continuous linear benchtop acts as a sit-up bar and coffee counter to encourage
interaction between patrons and staff. ‘Barry’ Cafe, Melbourne by Techne Architects.
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2.5 Point of Sale Principles
It is important that point of sales (POS) be carefully designed and positioned to maximise
sales and address functional considerations. The POS should be located to accommodate
pedestrian flow through the tenancy.
Security considerations should be addressed while remaining sympathetic to the views from
the exterior of the premises. Sightlines to the rear view of the point of sale / counter from the
shopfront is discouraged. Display cabinets should be able to be locked.
Merchandise displays should leverage sales opportunities such as impulse buying at the POS.
Queuing space should also be considered to allow for clearance around the point of sale.
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2.6 Equipment & Fittings
The Tenant must not display ‘brand name’ or other
advertising material for any product in the tenancy
(ie: food service refrigeration, drinks fridge etc...).
Drinks refrigerators generally must be recessed
into walls and designed as an integral part of the
tenancy. Commercially branded drinks refrigerators
are not acceptable.
All wok burners are to be water-less.
Any A/C unit installed by Tenant must be an energy
efficient model, and, will require approval from the
Tenancy Coordinator. Energy efficiency and rating
standard compliances should be considered when selecting all equipment and appliances. Recessed refrigerated drinks fridge. ‘Pressed Juice’ Store, Beverly Hills
2.7 F&B Menu Boards
Menu boards are integral to the success
of food merchandising. The menu board
is usually the first item a customer will
look at when entering an F&B tenancy.
Menu boards should clearly represent the
type of food available, and be attractive
and innovative in the application of
text & graphics. Menu boards should
be integrated into the overall tenancy
design. Consider use of three
dimensional forms, internal illumination
or electronic / animated solutions.
by Standard Design.
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The Tenants must only include food items that
have been agreed between the Tenant and
Landlord under the Lease Agreement. The menu
board should clearly describe each item and show
the price of that item.
The menu board is to form part of the Design
Approvals Process and is to be professionally
prepared, mounted and positioned so that it is
clearly visible to customers. The menu board’s
graphics, colour palette and text are to be in
keeping with the F&B tenancies name & logo.
Hand written menus for ‘Specials boards’ gives
the impression of the freshness of the food. Free-
standing boards will not be allowed.
Retail areas within RMIT campuses are a hub for
campus life and RMIT is constantly changing to
meet the flexible student timetables and course
calendars. A diversity of menus and offers are
required to suit different times of the day and
annual seasons. Tenants are encouraged to
consider how technologies such as digital menus,
phone apps and on-line ordering can form a strong
component of the retail experience.
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2.8 Furniture
Tenancy seating areas shall be designed to accommodate the various needs of customers and
include features such as booths, bar stools, bar tables, communal tables for large groups and
single use, bench seating, sit-up benches, loose stool clusters and comfortable lounge-type
seating. Seating areas shall incorporate phone and laptop charging capability.
Any furniture items to be supplied by the Tenant must be submitted to RMIT as part of the Design
Approvals Process for approval prior to manufacture and installation.
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2.9 Fit-out Design and RMIT Building Interiors
The interior design of the tenancy should respect the architectural and design integrity of the
precinct in which it is located.
Where shopfronts interface with the Base Building particular care should be taken in detailing to
create a visually and technically acceptable transition. The junctions between the surrounding
building bulkheads, columns, soffits, floors and the shopfront are important and highly visible.
Care is required to ensure precise alignment.
Where alignment is not a feature, the shopfront should finish on a separate plane to that of the
bulkhead. Shadow gaps should be used to create a crisp differentiation between finishes.
The threshold junction between the tenancies floor finish and the floor finishes should be
designed to ensure a smooth, level transition.
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2.10 Materials
Material selection has a critical impact on the appearance, internal environment quality,
usage, cost and environmental impact of the tenancy.
Materials should generally convey a youthful and innovative environment. Inventive
use of materials is encouraged. RMIT’s preference is for integral materials that do not
require an additional surface finish to be applied such as natural stone, glass, metal,
and timber. Materials shall be carefully selected and detailed to maintain the high level
of quality expected by RMIT.
Innovative use of materials including profiled aluminium sheet and cork to create
warmth and texture. ‘Single Origin Roasters’ Cafe, Sydney by Luchetti Krelle.
In accordance with RMIT Environmental Sustainable Design (ESD) Initiatives, materials
selected should have a recycled content, have the ability to be recycled at the end of
their life, and have minimal impact on the environment during their manufacture.
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Tenants should also consider using the following:
• Paints that have low Volatile Organic Compound (VOC)
emission rates, with preference given to water-based paints
over oil-based paints.
• Timber and wood products that are Australian Forestry
Standard (AFS) certified. The use of timber or wood products
from old growth forests is generally not allowed.
• Joinery and other composite wood products that have low
formaldehyde emissions (i.e. rated E1 or E0).
• Locally sourced materials
• Materials identified as having low embodied energy.
Simple detailing and use of economic materials such as wooden pallets, exposed concrete &
plywood to create a semi- industrial aesthetic. ‘Industry Beans’ Cafe & Roastery, Melbourne by
FigureGround Architecture.
F&B tenancies shall refer to Australia New Zealand Food Standards
Code (FSANZ) and its Food Safety Standard 3.2.3 (Food Premises
and Equipment) together with Australian Standard 4674-2004 (Design,
construction and fit-out of food premises).
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2.11 Security / Closures
Tenancy security should be considered at Concept Design stage and integrated into the overall
design of the shopfront. Tenants are encouraged to consider the installation of operable walls,
bi-fold doors, tilt-up windows within the fit-out design to promote interconnectivity with the
surrounding spaces.
Transparent / glazed closures are encouraged to allow good visibility into the tenancy. Solid roller
shutters will generally not be permitted.
Perforated, bi-folding screens act as shopfront enclosure. ‘Aesop’ Store, Melbourne by Kerstin Thompson Architect.
Island tenancies should incorporate security
features into the cabinetry / joinery. Lock
mechanisms should be discreetly located within
the joinery so as not to detract from the overall
design. Point of Sales must have lockable
drawers.
Generally locks, mechanisms and guides
should not be visible from the shopfront and
should be integrated wherever possible. Bottom
door tracks & / or guides are to be recessed
flush into adjacent finishes to avoid trip
hazards.
Bracing and support framing for folding doors,
screens, roller doors, trellis doors etc... may
require Structural Engineering. Evidence of
acceptable support, detailing and installation is
required to be submitted by the Tenant as part
of the Design Approvals Process.
The security system for the Tenancy is to
comply with the established protocols of RMIT
University Security. Tenancy security must be
keyed to the Master Key system with a set of
keys recorded in the key register.
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Pre-fabricated, modular shopfront consisting of lockable awning and double-hung windows. ‘Auto Espresso’ Kiosk, Melbourne by h-a
Architecture & Interior Design.
2.12 Maintenance & Safety
All materials, finishes, furniture and fittings should be selected or designed with ease of
maintenance in mind. Light fittings should be located so they are easy to replace. All surfaces
should be hard wearing and easy to clean. Tenants should also consider pest proofing initiatives
in their fit-out design.
It is the responsibility of the Tenant to ensure all materials, equipment and installations are in
accordance with Australian Standards, the BCA and OH&S regulations.
Access hatches and maintenance panels should be discrete but easily accessible. Access panels
to provide access for maintained of the following:
• Air conditioning plant platforms
• Plant associated with exhaust canopies
• Electrical boxes
• Isolation valves for water, fire services, gas etc..
• Base Building security systems
• BAS (Building Automation System) controllers.
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2.13 Acoustics
Generally, noise from the Tenants operations
(including mechanical and hydraulic services)
within the tenancy shall not exceed the noise
levels stated in Australian Standards AS2107 –
2000 Acoustics – ‘Recommended design sound
levels and reverberation times for building
interiors’.
If background music is to be provided within
the tenancy, the music levels are required to be
controllable by the Tenant so as not to exceed
the steady state noise level by more than 10db. Measurements to demonstrate this may be
requested by the Tenancy Coordinator. ‘BAUX’ Decorative sound absorbing wall panels
Origami-like forms create an engaging acoustic ceiling
treatment. ‘3D Design Office Ceiling’, Melbourne by
Assemble Architecture, Design and Property Development.
Tenants are required to ensure that there
is no perceptible vibration caused by any
activities within the tenancy as defined in
Australian Standards AS 2670.2 – 1990
‘Evaluation of Human exposure to whole
body vibration’ Part 2: Continuous and
shock induced vibration in buildings (1-80
Hz).
Noise limits will be strictly enforced.
Tenants should carefully consider the
location and fixing of loud speakers, plant
and other equipment within the tenancy.
Consideration should be given to acoustic
mounting for noisy equipment items.
The Tenant is also to be aware that if the
Tenant installs a music / sound system, the
Tenant or Tenant's Contractor must apply
for approval to the Tenancy Coordinator.
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2.14 Exhaust Hoods & Services
Open Kitchen areas are encouraged only where the activity of cooking and display of equipment
provides viewing interest. Design approval will be based upon Tenants ensuring these areas are
in general use during opening hours to prevent the tenancy being viewed as vacant.
The Tenant’s Kitchen Exhaust Hood design will require RMIT’s approval and shall be in
accordance with RMIT’s mechanical system.
F&B tenancies shall refer to Australia New Zealand Food Standards Code (FSANZ) and its’ Food
Safety Standard 3.2.3 (Food Premises and Equipment) together with Australian Standard 4674-
2004 (Design, construction and fit-out of food premises).
2.15 Floors
The floor finish to the tenancy must be of a high standard, durable and reflect the overall design of
the fit-out. Tenants are to ensure that floor finishes are in accordance with the following:
• Slip ratings of floors must be in accordance with Australian Standards.
• All floor finishes are to be safe and fit for purpose.
• All differing adjacent floor finishes must be finished flush at all junctions.
• A fully recessed metal separation strip is required at the junction of all dissimilar flooring materials within the tenancy.
• Raised cover strips are not permitted.
The Tenant is to consider providing highly durable flooring materials at the entrance threshold to
the tenancy.
Tenancy floor finishes must not extend across the tenancy leaseline (or tenancy closure line). At
the junction between the tenancy floor finish and the Base Building floor finish, the level of the
floor must be flush. A division strip is required at the junction between the tenancy flooring with the
surrounding Base Building flooring types.
High quality floor finishes identify various spaces within the tenancy. ‘Ludlow Formation’ Restaurant, Melbourne by Maddison Architects.
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Set-downs to tenancies are as noted in Tenancy Plans and are subject to construction tolerances.
Tenants are to check the existing set-down depth on site prior to commencing construction.
All floor finishes in F&B Tenancies must comply with the current Health Codes & Regulations.
No chases, core holes, holes or saw cuts will be allowed in structural floors without the specific
approval of Tenancy Co-ordinator.
Durable, custom designed terrazzo flooring. ‘Spring Street Grocer’ Store, Melbourne by KGA Architecture.
Expansion joints must be treated with an approved industry standard detail. It is the responsibility
of the Tenant to check the location of all expansion joints on-site prior to construction.
In all wet areas, a waterproof membrane must be applied. A waterproof membrane is also
required to expansion joints and floor wastes.
Any heavy duty items or equipment such as pizza ovens etc... that may affect the structural
loading capacity of the structural slab are to be identified by the Tenant. Imposed loading
calculations are to be provided by the Tenant for review by the Landlord Structural Engineers part
of the Design Approvals process.
Tenant’s tiles are to align with the Base Building tile layout where possible. All floor tile layouts are
to be shown on drawings.
F&B tenancies shall refer to Australia New Zealand Food Standards Code (FSANZ) and its’ Food
Safety Standard 3.2.3 (Food Premises and Equipment) together with Australian Standard 4674-
2004 (Design, construction and fit-out of food premises).
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2.16 Walls
No chases, fixings, holes or saw-cuts will be allowed in
structural walls or inter-tenancy walls without specific
approval from RMIT. Any additional security mesh or similar
above ceiling height is to be by the Tenant at the Tenant’s
expense.
All walls forming part of the required egress must be
constructed in non-combustible materials. Any openings in
these walls must have self-closing solid doors in accordance
with AS & the BCA.
Wall mounted brackets for bike display. ‘Tokyo Bike’
Store, Melbourne by Fuyuki and Yuki Sagahara
‘Peg Wall Bookcase’, Massachusetts by
Merge Architects.
F&B tenancies shall refer to Australia New Zealand Food
Standards Code (FSANZ) and its Food Safety Standard
3.2.3 (Food Premises and Equipment) together with
Australian Standard 4674-2004 (Design, construction and
fit-out of food premises).
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2.17 Ceilings
Ceilings form an integral part of the tenancy design and must be of a high standard of finish.
Plywood ceiling panels create visual interest. ‘Zmianatematu’ Cafe, Poland by Xm3 Architecture.
The provision of flat ceilings
is generally not acceptable
and design elements such as
profiles, coffers and feature
lighting will be required.
If an open or partially open
ceiling is proposed, then
consideration must be given
to the treatment of all exposed
services and structures.
Exposed cable tray, structural beams and pipework. ‘Chez Dre’
Cafe, Melbourne by Breathe Architecture.
Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
Author: Property Services Approved: EDPS
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Suspended pendant light with custom knitted ‘beanie’ to highlight
counter and point of sale.‘Seven Seeds’ Cafe, Melbourne by
Breathe Architecture.
2.18 Lighting
Lighting is an important tool for creating intrigue and
ambience to the tenancy. Shopfront display lighting is
required to highlight the entry as well as the products on
display.
Lighting should be task specific (ie: used to highlight a
particular product display, work bench surface, seating option
etc). A degree of light and shade to the lighting scheme is
necessary to create ambience.
Lighting in all tenancies shall be designed for two situations:
1) During trading hours and;
2) After trading hours
Tenants should consider designing the after-hours lighting
to be more theatrical in order to leave an impression that will
encourage passers-by to return during trading hours.
Generally lighting is to consist of ‘glare-free’ type fixtures.
Sodium vapour, metal halogen and mercury lamps shall not
be permitted.
Lighting to shopfronts and display cases must provide a clear
contrast from other areas within the tenancy, and, should
generally be at a higher lux level.
Shopfronts should be illuminated to highlight product and to
provide visual interest. Lights should be aimed towards the
tenancy interior, and the light source shielded so that there is
no glare to passers-by. An accent ratio between the general
building lighting and the shopfront of greater than 5:1 is often
used as an appropriate benchmark. Spotlights are more
appropriate rather than floodlights to ensure focused and
deliberate illumination.
Access panels to accommodate Base Building services are to be provided by Tenant.
The location and size of the access panels will be confirmed by RMIT and installed by
the Tenant at the Tenant’s cost. Where applicable, service requirements such as air-
conditioning vents are to be integrated into the ceiling design.
Consider shadow gaps at the intersection of bulkheads and soffits.
F&B tenancies shall refer to Australia New Zealand Food Standards Code (FSANZ)
and it's Food Safety Standard 3.2.3 (Food Premises and Equipment) together with
Australian Standard 4674-2004 (Design, construction and fit-out of food premises).
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Document: Retail Tenancy Design Guidelines
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The colour temperature of lamps
should be consistent with the ambient
lighting of the building, and generally
‘warm’ colour temperature lamp
types are to be used. Location of
luminaires should be close to the
shopfront to enable the shopfront
display of product, clothing etc. to be
suitably illuminated. Concealment of
luminaries should be considered.
No lighting should be installed outside
the tenancy for any purpose without
prior approval from the Tenancy
Coordinator.
Back of house areas, storerooms and
offices should be controlled by dual
technology PIR / ultrasonic presence
detectors with appropriate movement
– time delay.
Light boxes integrated with joinery display unit. ‘Sneakerology’ Store,
Sydney by Facet Studio.
Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
Author: Property Services Approved: EDPS
Page 32 of 38 Property Services
Custom designed light fittings made from PVC pipes. ‘Auction
Rooms’ Cafe, Melbourne by Six Degrees Architects.
Food Safety Standard 3.2.3 (Food Premises and Equipment) nominates a minimum illumination level
(lux) to be provided at working height for F&B Tenancies:
Activity Illumination level (lux)
Food preparation areas
500 Food and equipment storage areas 110-150 Dish washing, hand washing and toilet 200-300
The Tenant’s lighting design will require RMIT’s approval and shall comply with all Section J BCA
requirements.
F&B tenancies shall refer to Australia New Zealand Food Standards Code (FSANZ) and it’s Food
Safety Standard 3.2.3 (Food Premises and Equipment) together with Australian Standard 4674-2004
(Design, construction and fit-out of food premises).
Heat loads generated by lighting
should be considered along with
providing adequate ventilation
when lighting display cases or other
enclosed spaces. All lighting must
comply with current Health Codes
and Regulations.
Emergency lighting and illuminated
exit signs are to be provided by the
Tenant to suit the tenancy fit-out in
accordance with the requirements of
the relevant authorities.
Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
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2.19 Environmentally Sustainable Operational Initiatives
In accordance with RMIT Sustainability Initiatives, Tenants are to incorporate
environmentally friendly design principles and daily operations as part of their fit-out
design.
Tenants must consider the following when preparing the operational plan for the
tenancy:
• Use of produce from urban farming initiative
• Use of certified ethical produce
• Use of locally sourced produce
• Use of efficient equipment which limits energy use
• Use of waste management systems that maximise recycling and composting
Unique and innovative lighting approach. ‘Ludlow Formation’ Restaurant, Melbourne by Maddison Architects.
Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
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Page 34 of 38 Property Services
Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
Author: Property Services Approved: EDPS
Page 35 of 38 Property Services
2.20 Food Service Products
The tenant must supply and use its own food service products in serving customers (cups, bowls,
and plates, drinking containers, food containers, utensils, cutlery, serviettes and dispensers).
All food service products are to be approved by the Tenancy Coordinator and are only to display the
brand / logo of the retail premises.
Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
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Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
Author: Property Services Approved: EDPS
Page 37 of 38 Property Services
Status: FINAL Issue: 2.0
Save Date: 6/02/2019
Document: Retail Tenancy Design Guidelines
Author: Property Services Approved: EDPS
Page 38 of 38 Property Services
2.21 Retail Storage Areas
There are no remote storage opportunities applicable to this Tenancy.