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Proposed new route 335 from Kidbrooke Village to North Greenwich Consultation Report August 2019

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Page 1: Proposed new route 335 from Kidbrooke Village to North ... · Concern about increased noise, vibration, pollution and congestion on ... non-stop between Kidbrooke and the Greenwich

Proposed new route 335 from Kidbrooke Village to North GreenwichConsultation Report August 2019

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Contents

Executive summary ..................................................................................................... 4

Summary of issues raised during consultation ......................................................... 4

Next steps ................................................................................................................ 4

1. About the proposals ............................................................................................ 5

1.1 Introduction .................................................................................................... 5

1.2 Purpose .......................................................................................................... 5

1.3 Detailed description ........................................................................................ 6

2. About the consultation ........................................................................................ 8

2.1 Purpose .......................................................................................................... 8

2.2 Potential outcomes ......................................................................................... 8

2.3 Who we consulted .......................................................................................... 8

2.4 Dates and duration ......................................................................................... 9

2.5 What we asked ............................................................................................... 9

2.6 Methods of responding ................................................................................... 9

2.7 Consultation materials and publicity ............................................................... 9

2.8 Equalities Assessment ................................................................................. 10

2.9 Analysis of consultation responses .............................................................. 10

3. About the respondents ...................................................................................... 11

3.1 Number of respondents ................................................................................ 11

3.2 How respondents heard about the consultation ........................................... 11

3.3 Methods of responding ................................................................................. 11

4. Summary of all consultation responses ............................................................ 11

4.1 Summary of Question 1 ............................................................................... 12

4.2 Summary of Question 2 ............................................................................... 12

4.3 Summary of Question 3 ............................................................................... 13

4.4 Summary of Question 4 ............................................................................... 13

4.5 Summary of Question 5 ............................................................................... 14

4.6 Summary of stakeholder responses ............................................................. 15

4.7 Response to main issues raised .................................................................. 19

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4.8 Comments on the consultation ..................................................................... 20

5. Next steps ......................................................................................................... 21

Appendix A: Consultation questions .......................................................................... 22

Appendix B: Consultation materials and distribution ................................................. 23

Appendix C: Stakeholder lists ................................................................................... 29

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Executive summary

This document explains the processes, responses and outcomes of the consultation on new route 335 between Kidbrooke Village and North Greenwich.

Between 12 April and 17 May 2019 we consulted on the proposed introduction of this

new route. We received 1,159 public responses to the consultation and 6

stakeholder responses.

Option 1 via Blackheath, Royal Standard - 65 per cent supported or strongly

supported this option, while 16 per cent opposed or strongly opposed it.

Option 2 via the A2 and A102 - 50 per cent supported or strongly supported

this option, while 20 per cent opposed or strongly opposed it.

The main themes are highlighted below, with detailed analysis in section 4.

Summary of issues raised during consultation

Concern about increased noise, vibration, pollution and congestion on

Westcombe Hill and affecting Invicta primary school

Concern that option 2 would be no quicker due to congestion on the A2 and A102

Concern that option 1 is less viable because buses will experience crowding

between Kidbrooke Park Road and Blackheath, Royal Standard

Next steps

Following our analysis and consideration of all the consultation responses, we have

decided to proceed with the introduction of Option 1 of route 335, via Blackheath

Royal Standard. The route will be implemented later this year, with an aim to begin

operations in October 2019.

TfL will continue to work with stakeholders to address concerns around noise,

vibration and pollution in the Westcombe Hill area. The introduction of bus services

contributes towards reducing car use by improving the attractiveness of public

transport and is consistent with both the Mayor’s Transport Strategy and the TfL

approach to Healthy Streets.

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1. About the proposals

1.1 Introduction

Various requests have been made for additional services in the Kidbrooke area,

notably to provide connections to North Greenwich Underground station.

Kidbrooke Village is situated in the Royal Borough of Greenwich (RBG). It was

previously known as the Ferrier Estate which compromised 1,900 flats and houses.

This was demolished and Kidbrooke Village is currently being developed. The overall

number of units will be significantly higher than the Ferrier Estate.

Before the development of Kidbrooke Village, routes B16 and 178 served both

Tudway Road and Moorhead Way via an anti-clockwise loop in both directions with a

section of double running on Kidbrooke Park Road.

Both the B16 and 178 still serve the area. Both operate at 4 buses per hour (4 bph)

Monday to Saturday daytimes and 3 bph during evenings. On Sundays the B16 runs

at 2 bph and the 178 at 3 bph. Various structural changes have been made to the

B16 and 178 in the Kidbrooke area to allow it to serve Moorhead Way and Tudway

Road. The B16 terminates at Moorhead Way, within Kidbrooke Village. The 178 was

converted to double deck operation in December 2018.

1.2 Purpose

There is currently no direct bus service between the southern section of Kidbrooke

and North Greenwich. Stakeholder, passenger requests and experience of route

132, which serves an area to the north of Kidbrooke before heading towards North

Greenwich, shows that there would be demand for a new, direct service linking these

locations. Passengers currently have to use the 178 to change onto the 132, which is

already a busy bus route.

Two options for a new route providing this link have been examined.

Both options would use double-deck buses operating at 5 bph (high frequency)

Monday to Saturday daytimes and 4 bph during evenings and Sundays. Both options

assume that they would serve and terminate at the stand on Moorhead Way and

assume that 2,200 units are occupied at Kidbrooke.

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1.3 Detailed description

The two options we consulted upon are described in detail below the map:

1.3.1 Option 1 (red on map) via Blackheath Royal Standard

The first option would go via Kidbrooke, Kidbrooke Park Road / Rochester Way,

Blackheath Royal Standard, Westcombe Hill, Peartree Way, and West Parkside.

This would provide new links between Kidbrooke, Blackheath Royal Standard and

North Greenwich. It would provide additional capacity on the following busy

corridors:

between Kidbrooke Park Road / Rochester Way and North Greenwich which

is the busiest point on route 132

between Westcombe Hill and North Greenwich which is the busiest point on

routes 108 and 422

These bus routes and corridors have previously received comments regarding

capacity issues from customers and local stakeholders (e.g. MP for Eltham Clive

Efford).

An end-to-end journey during the morning peak will take an estimated 30 minutes

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1.3.2 Option 2 (blue on map) – non-stop between Kidbrooke and the

Greenwich peninsula

The second option would operate from Kidbrooke Village to North Greenwich and

would operate via the A2, A102 and Peartree Way before joining West Parkside

at North Greenwich. It would provide new links between Kidbrooke and North

Greenwich and would provide additional capacity on the North Greenwich

peninsula.

There would be fewer local benefits from this option due to the long non-stop

section, however it is on average expected to offer quicker journey times compared

to Option 1.

1.3.3 Other options

Sending the bus via Charlton was considered, either via Woolwich Road, Anchor and

Hope Lane and Bugsby’s Way, or via Charlton Road, Charlton Church Lane and

Bugsby’s Way

These routeings, while serving a wider area, would be circuitous and would be a

slower alternative to the two options consulted on and slower than routes 108, 132

and 422 and therefore would be less attractive overall.

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2. About the consultation

2.1 Purpose

The objectives of the consultation were:

To give stakeholders and the public easily-understandable information about the proposals and allow them to respond

To understand the level of support or opposition for the change/s for the proposals

To understand any issues that might affect the proposal of which we were not previously aware

To understand concerns and objections

To allow respondents to make suggestions

2.2 Potential outcomes

The potential outcomes of the consultation were:

Following careful consideration of the consultation responses, we decide to proceed with the scheme as set out in the consultation

Following careful consideration of the consultation responses, we modify the proposals in response to issues raised and proceed with a revised scheme

Following careful consideration of the consultation responses, we decide not to proceed with the scheme

Our conclusion and next steps are set out in Chapter 5.

2.3 Who we consulted

We carried out pre-engagement with Royal Borough of Greenwich officers and

letters were sent to all residences and business in a large area around Kidbrooke

Village, and also along Stratheden Road, because it does not have any double-deck

bus services at present. Additional leafleting to advertise the consultation was done

in person in Kidbrooke Village by the Engagement Officer at various schools, nursing

homes and shops etc. on 25 April.

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There was not a specific letter drop in Westcombe Hill. However, local press, social

media and other forms of consultation were picked up by residents of that area, plus

responses came via the Westcombe Traffic Group.

2.4 Dates and duration

We launched the consultation on Friday 12 April 2019. It ran for five weeks and

ended on Friday 17 May 2019.

2.5 What we asked

After providing information about the changes, we asked respondents:

1. Which nearby buses do you use and how often do you use them?

2. What do you think of our two options for new route 335?

3. Do you have any other comments?

4. Information about themselves.

2.6 Methods of responding

Customers were directed to our website to fill out a survey. Alternatively they could:

email us at [email protected]

write to us at FREEPOST TFL CONSULTATIONS

call us via our consultations line on 0343 222 1155

2.7 Consultation materials and publicity In order to advertise the consultation, we displayed posters at the 43 bus stops that

might be served along new route 335.

We also sent emails to 142 stakeholders and to 30,398 registered Oyster Card

customers who use nearby routes. You can find copies of the consultation materials

such as emails and poster in appendix B.

We created a consultation webpage including consultation questionnaire. The new

route proposal was also flagged through the central London bus announcement

press release and received some local press coverage.

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2.8 Equalities Assessment

2.8.1 Findings of the Equalities Assessment

This will provide new direct journey opportunities between Kidbrooke, Blackheath

and North Greenwich (option dependent) without the need to interchange / change

buses.

Interchange convenience will be much improved for protected groups (such

as age, disability and pregnancy/maternity)

Waiting time will be improved for protected groups (such as age, disability and

pregnancy/maternity)

2.8.2 Measures taken to encourage participation by protected groups

There were visits to schools and a nursing home in Kidbrooke Village to explain the

proposals and leave leaflets for distribution.

2.9 Analysis of consultation responses

Responses were reviewed by our in-house Consultation Analysts. The online

questionaire contained four ‘closed’ question, where respondents could indicate how

often they used local bus routes, indicate their level of support for the proposed

options for the new route, and how the new route would affect their journey. There

was one ‘open’ question, where respondents could provide any additional comments

on the proposal overall. There was also a further question where respondents could

comment on the quality of the consultation.

A draft coding framework was developed for responses to these questions, which

was finalised following review by an internal expert, allowing the responses to be

reviewed and coded into themes. Responses received by letter or email were coded

using the same framework.

There were 26 duplicate responses which were consolidated.

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3. About the respondents

3.1 Number of respondents

Respondents Total %

Public responses 1159 99.5%

Stakeholder responses 6 0.5%

Total 1165 100%

3.2 How respondents heard about the consultation

Out of the 1159 responses received from members of the public, 993 respondents

answered this question. The following table breaks down how those who answered

heard about the consultation:

How did you find out about this consultation? Total %

Received an email from TfL 64 6%

Received a letter from TfL 319 28%

Read about in the press 40 3%

Saw it on the TfL website 49 4%

Social media 331 29%

Other 190 16%

Not Answered 166 14%

Total 1159 100%

3.3 Methods of responding

Methods of responding (public responses)

Total %

Website 1047 90%

Letter/email 112 10%

Total 1159 100%

4. Summary of all consultation responses

We received 1,165 responses to the consultation. 1,159 were from members of the

public and six were from stakeholders. A summary of the responses is set out in

sections 4.1 to 4.3. The stakeholder responses are shown section 4.6.

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4.1 Summary of Question 1

We asked respondents which other local bus routes they used and how often.

Daily 2-3 times

a week Once a week

1-2 times a month Rarely Never

Not answered

Route

108 168 14% 157 14% 84 7% 129 11% 122 11% 120 10% 547 47%

132 198 17% 188 16% 121 10% 161 14% 105 9% 96 8% 488 42%

178 187 16% 197 17% 116 10% 146 13% 99 9% 107 9% 494 43%

422 100 9% 93 8% 70 6% 79 7% 109 9% 203 18% 605 52%

B16 104 9% 93 8% 76 7% 90 8% 100 9% 234 20% 566 49%

4.2 Summary of Question 2

We asked if respondents were in favour of our proposals for option 1, to run route

335 via Blackheath Royal Standard. A total of 65 per cent supported or strongly

supported this option, while 16 per cent opposed or strongly opposed it.

Stronglysupport

SupportNeither

support noroppose

OpposeStronglyoppose

No opinionNot

AnsweredTotal

Total 566 191 75 53 129 8 137 1159

% 49% 16% 6% 5% 11% 1% 12% 100%

0

100

200

300

400

500

600

Are you in favour of our proposals for Option 1 (via Blackheath Royal Standard)?

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4.3 Summary of Question 3

We asked if respondents were in favour of our proposals for option 2, to run route

335 via the A2 and A102. A total of 50 per cent supported or strongly supported this

option, while 20 per cent opposed or strongly opposed it.

4.4 Summary of Question 4

In question 4, we asked respondents how a new bus route between Kidbrooke

Village and North Greenwich would affect their journey.

The following chart shows that 70 per cent thought it would make it better and 13 per

cent thought it would make it slightly better. There was a total of two per cent of

respondents who thought it would make their journey worse or slightly worse.

As 121 respondents did not answer this question, 78 per cent of the remaining 1,038

respondents thought it would make their journey much better.

Stronglysupport

SupportNeither

support noroppose

OpposeStronglyoppose

No opinionNot

AnsweredTotal

Total 428 154 140 106 162 28 141 1159

% 37% 13% 12% 9% 14% 2% 12% 100%

0

100

200

300

400

500

Are you in favour of our proposals for Option 2 (via the A2 and A102)?

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4.5 Summary of Question 5

Question 5 asked respondents if there was anything else about our proposals for

routes 335 that they would like us to consider. 554 people answered this question.

All comments and suggestions that appear five or more times are listed in the table

below.

Support

Option 1 eases capacity issues on other routes (eg 108, 132, 422, 286) 70

General support for new route 57

Option 2 makes access to North Greenwich & elsewhere in London via the Tube easier 57

Support Option 2 55

Option 1 links Kidbrooke Village to other local communities & amenities 48

Support Option 1 43

Option 1 provides extra links/capacity between Blackheath Royal Standard & North Greenwich 38

New route will provide an alternative to rail services 23

New route will involve less walking or changing buses 16

Make itmuch better

Make itslightlybetter

No changeMake itslightlyworse

Make itmuch worse

NotAnswered

Total

Total 806 150 68 6 8 121 1159

% 70% 13% 6% 1% 1% 10% 100%

0

100

200

300

400

500

600

700

800

How will a new bus service between Kidbrooke Village and North Greenwich affect your journey?

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New route is needed as soon as possible 13

A direct route to North Greenwich (ie.option 2) is needed because of the number of new homes being built in Kidbrooke Village 12

The new route will improve journey times 9

New route will be safer than the 132 (long walk) for females to get from N Greenwich to Kidbrooke Village at night 6

Opposition/concerns

The extra buses will increase noise/vibration/congestion/pollution 83

Option 1: concern about more buses on Westcombe Hill/Stratheden Road & other local roads 71

Option 2 will be no quicker due to congestion on A2/A102 31

General opposition to new route 28

Another bus route on Westcombe Hill will add to high pollution levels at Invicta Primary School 17

Option 1 uses roads already well served by other local routes 14

Option 1 is less viable because route will be full between Kidbrooke Park Road & Blackheath Royal Standard 10

Object to additional buses on Tudway Road/Moorhead Way 7

Option 2 is just for commuters 5

Alternative suggestions for route 335

Extend the route further (eg to Eltham, Lee, Yorkshire Grey roundabout, Bromley) 31

Route should serve Charlton Retail Park/Bugsbys Way 22

Should run via Blackheath town centre 12

Make route 335 a 24hr service 9

Route should serve Kidbrooke Park Road in both directions 9

Use electric buses on route 335 7

Extend the route to Greenwich/Deptford 7

Introduce 2 routes, 335 using option 1 and X35 using option 2 5

Increase frequency 5

Other comments/suggestions

Other route suggestion 13

Comment not related to consultation 12

Double deck route108 and terminate it at North Greenwich instead 9

More capacity needed on routes 108 & 422 during peak times 6

4.6 Summary of stakeholder responses

This section provides summaries of the feedback we received from stakeholders. We

sometimes have to condense detailed responses into brief summaries. The full

stakeholder responses are always used for analysis purposes.

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Royal Borough of Greenwich

Stated that this new route is crucial as the Royal Borough of Greenwich continues to

experience significant growth, particularly in Kidbrooke. Acknowledged that the two

options consulted on each have their merits.

Acknowledged that there are journey time benefits for Option 2. However they felt

that these benefits would only apply to a limited area of the Borough (Kidbrooke and

North Greenwich). Option 1 would benefit a larger geographical area and on

balance, the additional journey time is considered to be outweighed by these

benefits. Additionally option 1 would provide a link between Kidbrooke and

Westcombe Park rail stations, which provide alternative journey options if either rail

line is disrupted. Furthermore, the route would provide much needed capacity to

supplement other bus services by running alongside services such as routes 108

and 422.

Stated that the Council therefore prefers Option 1.

Councillor Geoff Brighty (Blackheath Westcombe)

Commented there is a definite need for more bus services and that the 132 is

already often overcrowded.

Welcomed the route but also hoped it would provide a new link between the Royal

Standard and the much expanded Charlton Retail Park.

Stated that if route 335 does not provide a connection between the Blackheath Royal

Standard and the Charlton Retail Park, there is a demand for some kind of direct bus

link from Blackheath Royal Standard. Stated he has also seen requests for better

connections between the western end of Westcombe Park Road and the Peninsula.

Added that he has been contacted by some residents on Westcombe Hill who

already feel that having three routes (108, 286 and 422) on the narrow street is more

than enough. Also has concerns about Stratheden Road and the extra use of that

congested road, particularly at school drop off and pick up times.

Cllr Spencer Drury (Eltham North)

Commented that many rail commuters struggle to get on the busy Bexleyheath line

which runs through Eltham and Kidbrooke stations. Stated that with continuing

uncertainty over this line and problems for commuters getting on to the service,

Option 2 (being faster) would be more appropriate as a way of supporting

commuters in accessing the North Greenwich train services.

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Said the need for a slower, more attractive bus route at this stage is minimal – felt

commuters need something which is more functional and will support them across

the area by alleviating the stress on the Bexleyheath rail line.

Westcombe Traffic Group

Stated a strong objection to the proposal (Option 1 via Westcombe Hill) based on the

following reasons:

1. Increased Pollution

Stated that Westcombe Hill pollution is above EU levels and that due to the narrow

layout of the road, buses and other large vehicles are unable to simultaneously pass.

This results in congestion and engine idling of cars, HGVs, buses and commuter

coaches. Felt an additional bus service along Westcombe Hill would increase the

very high pollution levels on this road.

2. Dangerous Driving

Mentioned that Westcombe Hill is an inappropriate road for heavy traffic and that

dangerous driving is a regular occurrence on Westcombe Hill since the introduction

of traffic calming measures. Stated buses are the worst offenders travelling in excess

of 20mph and on the wrong carriage way to avoid the narrow topography of the

southbound carriageway.

3. Noise and Vibration

Stated that 24 hour noise and video recordings show levels consistently exceed the

maximum recommended level in The Environmental Protection Act 1990due to

buses. Added they have recorded levels up to 53db as vehicles hit speed cushions.

Mentioned that their recordings show that night-time vibration levels also exceed

current guidance and good practice.

4. Excessive Commuter Coaches.

Stated they have been working with TfL’s LSP Public Transport Service Planning

team to reduce commuter coaches and private coaches on Westcombe Hill.

5. Is the 335-bus route necessary?

Raised that the developer of the village set out in their planning application travel

plan the use of trains from Kidbrooke station to connect to the Jubilee Line, London

Bridge, Victoria etc. rather than a bus service.

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Added that Kidbrooke village is already extremely well connected, the proposed bus

service is unnecessary and doesn’t provide any guarantees there will be adequate

capacity for residents once it reaches Westcombe Hill.

6. Alternative solutions

Suggested bus route 108 is changed to a double decker to North Greenwich and to a

single decker for the passengers who want to travel through the tunnel to Stratford.

This would increase passenger capacity for Westcombe Hill residents.

Also suggested changing route 132 to a double decker to increase capacity to serve

parts of Kidbrooke.

Stated that rail use from Kidbrooke Station should be encouraged instead of a new

bus route.

The Westcombe Society

Stated that they object to Option 1. They recognise that there is a need for more

capacity on buses from the area to North Greenwich but strongly object to adding a

new bus route via Westcombe Hill. This would result in an additional 10 buses an

hour on Westcombe Hill, which is unacceptable to residents who already suffer from

frequent buses on a residential road. Therefore, of the two options presented to the

consultation they prefer option 2.

Commented there is a need to increase capacity on buses from the west part of

Westcombe Park. Residents to the east of our area are well served for buses to

Greenwich Peninsula and North Greenwich, but those who live to the west have no

direct bus service to Greenwich Peninsula and North Greenwich. For those who live

at the top of the hill, accessing these locations means walking down and up a steep

hill or catching two buses. Comparatively the journey by car is little more than 5

minutes. This means that there is a huge incentive to use cars, which would be

reduced if a bus service existed to the Peninsula and North Greenwich.

Mentioned they would also like to see a direct service from all parts of Westcombe

Park to the shopping facilities on Charlton Riverside whilst not increasing the number

of buses on Westcombe Hill.

South Greenwich Forum

Stated the priority for this route is North Greenwich, and that option 2, with its non-

stop section, should be best to achieve this. However, experience with the 132 route

shows that on a bad day the A2 between Sun in the Sands and the Woolwich Road

experiences delays. Option 2 would only work if the hard shoulder was designated

as a bus lane.

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If the hard shoulder cannot be designated as a bus lane, then the slower option 1

would offer a more consistent service, as it is the section of Shooters Hill Road

between the Kidbrooke Park Road traffic lights and the turn into Stratheden Road

where there is the risk of delay, and this is a shorter stretch than the A2.

4.7 Response to main issues raised

Concerns around extra vehicular traffic and pollution on Westcombe Hill

The vehicles that will be used on the 335 will be Euro VI hybrid electric buses. Euro

VI is the latest emission standard for vehicles, reducing emissions of NOx by up to

95%.

The provision of extra bus capacity and connectivity has the potential to encourage

people to switch from private car trips to using public transport, reducing the level of

traffic overall, particularly when buses are prioritised over other vehicular traffic.

Bus services are a key part of TfL’s healthy streets approach. More information can

be found here: http://content.tfl.gov.uk/healthy-streets-for-london.pdf.

Various suggestions to extend the route beyond Kidbrooke and North Greenwich

and suggestions for other alterations on other routes on the network

Presently there are no plans to extend the route beyond North Greenwich or

Kidbrooke, any future proposals to extend the route would be subject to further

consultation and will be will be considered as part of future planning work.

Other suggestions for other changes to the network will be considered as part of the

ongoing work to review the bus network.

Can route 335 operate 24 hours a day?

It is currently planned to operate the 335 between North Greenwich and Kidbrooke

Village on all days. A night service is not expected to be viable at this time, however

demand will be kept under review and the viability of a night service may be re-

examined.

Can route 335 serve Kidbrooke Park Road in both directions?

Although Rochester Way is currently only served in one direction currently, routeing

the service in both directions on Kidbrooke Park Road would increase walk distances

for some passengers and would mean that there would be no commonality between

the 132, 286 and 335.

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Concern around congestion on the A102

Under option 2 it was proposed to route via the A102. This on average would be

expected to be quicker by around five minutes compared to option one for end-to-

end journey times. It is acknowledged that traffic conditions can vary significantly on

the A102 which would result in longer journey times compared to option 1 in some

cases. It is expected that routeing via Blackheath Royal Standard would provide a

more consistent and reliable journey time.

Concern around buses being full and therefore providing no extra capacity for

residents of Blackheath and and Westcombe Hill

Concerns have been raised that option 1 would not be viable as people would be

unable to board the bus at Blackheath or Westcombe Hill and therefore would not

provide any additional capacity. It is not expected that passengers would be unable

to board, however we will continue to keep demand under review. If additional

frequency is needed in the Blackheath and Westcombe Hill area TfL will investigate

how this could be provided.

4.8 Comments on the consultation

Of those that responded, 1014 indicated what they thought about the quality of the

consultation and associated materials.

Very good Good Acceptable Poor Very poorNot

Answered

Total 507 358 128 13 8 145

% 44% 31% 11% 1% 1% 13%

0

50

100

150

200

250

300

350

400

450

500

What do you think about the quality of this consultation?

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Additionally, 76 respondents left a further comment about the quality of the

consultation. Of the further issues raised about the quality of the consultation, the

main issue was concern that the consultation not publicised well enough and that

residents were not adequately consulted. This was raised by 24 respondents. Other

issues raised included comments that more information was required on the

rationale behind the proposals, and that the consultation material/maps were not

clear.

5. Next steps

Following our analysis and consideration of all the consultation responses, we have

decided to proceed with the introduction of Option 1 of route 335. The route will be

implemented later this year, with an aim to begin operations on 26 October 2019.

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Appendix A: Consultation questions

Questions about our proposals Which of these buses (108, 132, 178, 422, B16) do you use and how often do

you use them? Daily, 2-3 times a week, once a week, 1-2 times a month, rarely, never

Are you in favour of our proposals for Option 1 (via Blackheath Royal Standard)? Strongly support, support, neither support nor oppose, strongly oppose, no opinion

Are you in favour of our proposals for Option 2 (via the A2 and A102)? Strongly support, support, neither support nor oppose, strongly oppose, no opinion

How will a new bus service between Kidbrooke Village and North Greenwich affect your journey?

Is there anything else you would like us to consider?

Do you have any comments on our Equalities Impact Assessment (EqIA)?

Questions about the respondent

All questions were optional:

What is your name?

What is your email address?

What is your postcode?

Are you: a local resident, a business owner, employed locally, a visitor to the area, a commuter to the area, not local but interested in the scheme, a taxi/private hire driver, other

If responding on behalf of an organisation, business or campaign group, please provide us with the name:

How did you find out about this consultation? Received an email from TfL, received a letter from TfL, read about it in the press, saw it on the TfL website, social media, other

What do you think about the quality of this consultation (for example, the information we have provided, any printed material you have received, any maps or plans, the website and questionnaire etc.)? Very good, good, acceptable, poor, very poor

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Equality Monitoring

Appendix B: Consultation materials and

distribution

Website screenshot:

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Stakeholder email text:

‘Have your say’ bus stop panel and A4 leaflet:

Stakeholder email text:

Dear Stakeholder

New route 335

We are proposing to introduce a new high frequency double deck bus route between

Kidbrooke Village and North Greenwich.

Requests have been made for additional services in the Kidbrooke area. In line with

the Mayor’s aim of improving bus services in outer London, we have developed two

route options to link new housing developments at Kidbrooke Village with

underground services at North Greenwich.

Option 1 would operate via Blackheath Royal Standard, while Option 2 would use a

more direct route via the A2 and A102.

Details of the proposal can be found online at:

https://consultations.tfl.gov.uk/buses/route-335/

We would like to know what you think about our proposals. Please let us know your

views by Friday 17 May 2019.

Yours faithfully

Ben Adams

Engagement Officer

Local Communities and Partnerships

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Bus stop notice:

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A4 Leaflet:

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Email to registered Oyster users:

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Distribution areas for letter drop – Kidbrooke Village and surrounding area, plus

Stratheden Road:

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Appendix C: Stakeholder lists

Stakeholders we consulted included:

Local Authorities, statutory and advisory bodies

Royal Borough of Greenwich

London Borough of Lewisham

Greater London Authority

London TravelWatch

Accessibility groups, community groups and charities

Meadows House Residential and Nursing Home - Sanctuary Care

Greenwich Society

South Greenwich Forum

Kidbrooke Village Information Centre

Greenwich Mums

Westcombe Society

The Blackheath Society

Ashburnham Triangle Association

EGRA - East Greenwich Residents Association

Education and health

Wingfield Primary School

Holy Family Catholic Primary School

Dentcross Surgery

NHS CCG Greenwich

London Ambulance Service

Transportation, local business and user groups

Greenwich Cycling Group

Greenwich Safer Transport Team (Met Police)

London Cycling Campaign Greenwich

Kidbrooke Village Store

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Government departments, parliamentary bodies and politicians

Assembly Member

Len Duvall

Member of Parliament

Clive Efford

Councillors

London Borough of Lewisham

Councillor Denise Hyland

Councillor Clive Mardner

Councillor Ann-Marie Cousins

Councillor Geoffrey Brighty

Councillor Mariam Lolavar

Councillor Leo Fletcher

Councillor Linda Perks

Councillor Gary Parker

Councillor Gary Dillon

Councillor Roger Tester

Councillor Matt Hartley

Councillor John Hills

Councillor Linda Bird

Councillor Charlie Davis

Councillor Spencer Drury

Councillor Matt Clare

Councillor Nigel Fletcher

Councillor Pat Greenwell

Councillor Bill Freeman

Councillor Miranda Williams

Councillor Mick Hayes

Councillor Tonia Ashikodi

Councillor Adel Khaireh

Councillor Peter Brooks

Councillor Mehbook Khan

Councillor Maureen O'Mara

Councillor Aidan Smith

Councillor Norman Adams

Councillor Christine Grice

Councillor David Stanley

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Councillor Mark James

Councillor Ian Hawking

Councillor Christine May

Councillor Stephen Brain

Councillor Chris Lloyd

Councillor Denise Scott-McDonald (Cabinet member for Air Quality, Public Realm and Transport)

Councillor Angela Cornforth

Councillor Matthew Morrow

Councillor Rajinder James

Councillor Christopher Kirby

Councillor Sarah Merrill

Councillor Danny Thorpe (Leader of Council)

Councillor OluBabatola

Councillor Sizwe James

Councillor Averil Lekau

Councillor Daid Gardner

Councillor Anthony Okereke

Councillor Ivis Williams

Councillor Dominic Mbang

Councillor Jackie Smith

Councillor John Fahy

London Borough of Lewisham

Councillor Octavia Holland

Councillor Liz Johnston-Franklin

Councillor Jim Mallory

Councillor Kevin Bonavia

Councillor Juliet Campbell

Councillor Amanda Deryk