proprietary and confidential © 2014 intelepeer cloud advantage partner program partner onboarding...

Proprietary and confidential © 2014 IntelePeer

Cloud Advantage Partner Program

Partner Onboarding Training

Brandon J. WarrenDirector, Partner Channel Management – Mountain West

Proprietary and confidential © 2014 IntelePeer 2

Introductions

IntelePeer Snapshot

Featured Services

SIP Bundles vs MOU

Quoting & Activation

Tools & Resources

Presentation Table of Contents


Who We Are

IntelePeer Snapshot


Headquartered in Silicon Valley, NOC in Denver

Open platform supporting multiple UC solutions

Delivering SIP trunking since 2003

24 x 7 x 365 operations center

Customer churn rate <.5%

Services available in 50+ countries

Industry-leading security & encryption

IntelePeer at a Glance

A Central Hub for UC&C Services

Award Winning Innovation

Unifying Enterprise Communications between People, Platforms and Places Enabling Our Customers to Achieve Real Business Results

Truly Unified Communications

ALL-IPPLATFORM

FEDERATIONTECHNOLOGY

COMPLET UCSOLUTIONS

2014 Unified Communications Product of the Year


Full Communication Services on All Major Platforms

NEW DID FOR DOMESTIC US AND

INTERNATIONAL

FLEXIBLE SIP TRUNKING

IN-STATE/ INTERSTATE/ INTERNATIONAL LONG DISTANCE

DID NUMBERSTOLL FREE NUMBERSNUMBER PORTING (LNP)

UC HOSTED SERVICES

FLUENT® FEDERATION-AS-

A-SERVICE


Qualified For Use With Industry Leading Systems

Customer Interaction Center

IP Office, Aura 6.0 & SBC Advanced for Enterprise

Cisco Unified Border Element (CUBE) and Cisco UCM

OCS 2007 R2, Lync 2010, Lync 2013 and Lync Online Dedicated

OpenScape (Previously Siemens)

Asterisk framework, Switchvox IP PBX

ShoreWare PBX, ShoreGear 90 Switches and ShoreTel IP Phones

MiVoice Business (Mitel 3300, Mitel Border Gateway)

Allworx Servers

Integrated with BroadSoft UC-One Federation

UNIVERGE SV8000


Voice Aggregation Data Centers

Denver

Chicago

Dallas

• 3 Voice Aggregation Centers• 61 access points of presence• 1,430 COs serving Ethernet over copper• 99,500 buildings lit with competitive fiber• Network agnostic delivery of local access using 130+ providers

IntelePeer Cloud Communications Infrastructure


Network Deployment OptionsPublic IP

IntelePeer Network

IP

IP

IP-PBX InternalRouter

InternalFirewall

ExternalFirewall

ExternalRouter

PublicInternet

Dedicated IP

Private IP connection

GigEIntelePeer Network

IP

IP

IP-PBX InternalRouter

InternalFirewall

ExternalFirewall

ExternalRouter


What we Do

IntelePeer Services Overview


A Differentiating, Unique Market Approach

Mid-market focus 200-5,000 users enterprise & contact centers

Open environment enabling all UC vendors

Over the top & interconnected cloud services deployment

Fluent® Federation-as-a-Service:

HD B2B communications for any eco-system


Cloud, Hybrid or On-Premise UC

On-Premise

CoreCloudTM SIP Trunking

CoreCloudTM UC Services

Network Deployment Options

HostedHybrid/Mixed

IntelePeer supports full spectrum of deployment options


Superior Connectivity to Enable Unified Communications

CoreCloud™ SIP Trunking

HD Voice and Video

SIP Refer

T.38 Fax Support

Industry-leading security & encryption

Unique bundles with unlimited

usage

Fluent Federation –On-net HD & zero cost calling to IntelePeer SIP customers

Redundant trunk with geographic

diversityTrunk

bursting


Superior Connectivity to Enable Unified Communications and Improve PBX

• Unlimited usage• Flexible capacity• Uses existing

broadband network

• T.38 Fax• Industry-leading security & encryption• Unique bundles with unlimited usage• Redundant trunk with geographic

diversity• Trunk bursting• SIP Refer

Industry-First Fluent Federation Extends unique value to all businesses on the IntelePeer Cloud

• HD Voice• HD Video• Zero-cost on-net calling

CoreCloud SIP vs.Traditional PRI Circuits

CoreCloud SIP vs. Other SIP Trunking Solutions

0


CoreCloud™ UC BundlesWhat’s Included?... Everything Needed for a Complete UC Solution!


When to Sell What

SIP Bundles vs MOU


Advantages of Selling Bundles vs MoU What are advantages of selling Bundles?

− Predictable monthly revenue (doesn’t vary by usage)

− Pricing generally lower than the equivalent usage service

− Simplifies quoting and ordering

What are advantages of selling MoU?− Addresses applications that bundles cannot

• Large enterprise

• Contact Center

Sales commission rates are the same for either type of service


Unique Solutions Packaging

Volume and Term Discounts Available 5%-20%

SIP Trunk

Offering

Per Minute

Per Port

Per User

Pay Per Usage / Per Minute Model

• Simple flat rates of $.025 / minute down to sub-penny

• NPA/NXX decks for high volume customers• DID - $.50 MRC / $.00 NRC• Toll-Free - $.35 MRC / $.00 NRC• E911 - $1.50 MRC + $2.50 set-up• Caller ID - $.00 MRC / $.00 NRC

CoreCloud UC Per Port Bundle

• $33.95 per port (NRC & MRC included)• Unlimited IB & OB Minutes Included• Local, Toll Free, LD U.S. & Canada• 10 DIDs / 10 Caller ID / 10 E911

CoreCloud UC Per User Bundle

• $7.50 per user (NRC & MRC included)• Unlimited IB & OB Minutes Included• Local, Toll Free, LD U.S. & Canada• 1 DID / 1 Caller ID / 1 E911

Volume Commitments

Term & Discount (See Code Definition Below)

Annual Term 0 1 2 3

$0 - $499 0% 0% 5% 10%

$500 - $1,499 0% 5% 10% 13%

$1,500 - $4,999 5% 10% 13% 15%

$5,000 - 7,499.99

10% 13% 15% 18%

$7,500 + 13% 15% 18% 20%


Easy to Work With

Quoting & Activation


Bundle Opportunities: Self-Quote via MasterStream:

http://salestreamsoft.intelepeer.com Request license for primary admin user :

[email protected] Additional users can be set-up under this same

license. Provides real-time quotes for: SIP Bundles,

Hosted UC & E-Rate

Usage Opportunities: $.025 / minute down to sub-penny Contact your channel director for quote

Requesting a Customer Quote

http://salestreamsoft.intelepeer.com/

mailto:[email protected]


The intervals listed below represent the steps required to activate service; these are recommended guideline that you can use in preparation for turn up. We strive to beat these intervals and preparing prior to these stages is key to rapid turn up success.

Planning Guidelines


Service Ordering IntervalsNetwork Activation


IntelePeer’s Service Promise

Quick setup and configuration

Technical support available 24x7x365

Clear and accurate pricing with no hidden fees

Satisfaction guarantee


How we Support YouTools & Resources


Marketing Support & Benefits

Sales ToolsData sheets and presentations

Sales Battlecards

Customer case studies

IncentivesSPIFs

Customer promotions

Partner CommunicationFast Track Onboarding Program

Bi-Monthly Newsletter

Weekly Updates

Partner MDF ProgramDiscretionary funds available


Your Partner Support Team

Partner Channel Director

Primary contact

Brandon Warren, [email protected]

720889-9544

Sales Engineer

Pre-sales technical contact

Anthony Horn, [email protected]

720-889-9540

Partner Support

Training & partner development

[email protected]

Partner Programs

General program inquiries & marketing

[email protected]

Post Sales

Order activation & portal assistance

[email protected] – 1.888.680.8754

Billing Support

Billing & invoicing inquiries

[email protected] - 1.888.680.8754

Technical Support

24/7/365 technical support

[email protected] - 1.866.780.8639

Partner Commissions

Payment inquiries & disputes

[email protected]










xFactor SPIF 2.0IntelePeer Promotion – January 1, 2015 to June 30, 2015

SPIF Details:CoreCloud™ UC Bundles and CoreCloud Inbound, Outbound, Toll-Free and Emergency Services:• 1 year term = 1x MRC upfront payment• 2 year term = 2x MRC upfront payment• 3 year term = 3x MRC upfront payment

Example:• 200 User Bundle Customer• 36 Month Term• Term & Volume Discount of

15%• $4,777.50 Upfront Payment


Questions?

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