protecting privacy in connected learning - krueger.pdfdigitally connected world 87% of individuals...
TRANSCRIPT
![Page 1: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/1.jpg)
Protecting Privacy in Connected Learning
Keith Krueger CoSN CEO
![Page 2: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/2.jpg)
Today
Why is Privacy a Growing Concern?
What is the State of Privacy in Education?
How do we Change the Conversation from Privacy to Trust?
Tools/Resources
![Page 3: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/3.jpg)
Question:
Who has been a victim of a privacy breach?
![Page 4: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/4.jpg)
![Page 5: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/5.jpg)
57% of education IT Leaders
said concerns around privacy and security are more important than it was last year. CoSN 2015 IT Leadership Survey
![Page 7: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/7.jpg)
What are
education data?
![Page 8: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/8.jpg)
![Page 9: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/9.jpg)
People
responsible
for
educating
kids need
information
about them
to support
their
learning
needs.
![Page 10: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/10.jpg)
Right
Data
![Page 11: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/11.jpg)
Right
Format
![Page 12: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/12.jpg)
Right
Time
![Page 13: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/13.jpg)
Education is changing. Tech is changing
how we use data
Information needs
and tech evolving
faster than policy
Lack of
understanding about
value of data
People have
legitimate privacy
concerns
![Page 14: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/14.jpg)
Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships. Stephen Covey
As a society, how trusting are Americans compared to other countries?
![Page 15: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/15.jpg)
Source: Edleman Trust Barometer www.edleman.com
![Page 16: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/16.jpg)
National Cyber Security Alliance: Perceptions of Privacy Online and in the
Digitally Connected World
87% of individuals concerned their data is shared without their knowledge/consent.
66% of Americans would accept less personalized content/fewer discounts to keep their personal information private.
Health insurance providers and banking/investment companies most trusted entities, yet only were rated at 56 and 57 respectively (out of 100).
Early adopters of technology are generally more trusting of all entities.
![Page 17: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/17.jpg)
Source: www.studentdataprivacy.com
![Page 18: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/18.jpg)
Concerns over privacy could threaten the use of technology
in schools.
![Page 19: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/19.jpg)
Why is Privacy so Challenging?
• The more we rely on technology, the more our privacy is threatened.
• New Technology = New Privacy Threats
• Laws Lag Technology
• Your Data is Very Valuable
• Privacy is PERSONAL
![Page 20: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/20.jpg)
Source: www.studentdataprivacy.com
![Page 21: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/21.jpg)
Discussion
What is your greatest privacy or security concern?
![Page 22: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/22.jpg)
Privacy: What Are the Threats?
• Security Breaches
• Need to Know
• Commercial Use of Data
• Digital Footprint
![Page 23: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/23.jpg)
Laws control the lesser man... Right conduct controls the greater one.
Mark Twain
![Page 24: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/24.jpg)
Security Breaches
• Intentional, Unauthorized Access to Sensitive or Confidential Data
• Hack of a Data System
• Malware Causes Backdoor Security Hole on a Server
• Stolen or Lost Device (or Storage Device) with Unencrypted HD
• Security breaches represent the most costly privacy breaches, as well as greatest threat to safety.
![Page 25: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/25.jpg)
Need to Know
• Lack of Structured, Role-Based Access to Data
• Applies to Individuals and Organizations
• Some Applications May Not Have Good Role-Based Limiting Capabilities
• While parents generally see the need for schools to have data, they have concerns that data is too accessible by too many people.
![Page 26: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/26.jpg)
Commercial Use of Data
• Includes Data Requested by & Entrusted to Service Providers as well as Metadata
• Personalize the Online Experience
• Product/Service Improvement
• Monetize the Service
• Individuals’ Comfort Varies Widely
• High Priority to Privacy Advocates
![Page 27: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/27.jpg)
Digital Footprint
• Self-Inflicted • Unintentionally “Over-Sharing”
• Failing to Understand or Apply Social Media Privacy Settings
• Trusting Others to Treat Data About You with Respect
• Digital Content Lives Forever (Whether You Want It to or Not!)
![Page 28: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/28.jpg)
Federal Privacy Laws
• FERPA (Family Education Rights & Privacy Act) – 1974
US Dept. of Education
• COPPA (Children’s Online Privacy & Protection Act) – 2000
Federal Trade Commission
• PPRA (Protection of Pupil Rights Amendment) – 1978
US Dept. of Education
• HIPAA (Health Insurance Portability & Accountability Act) – 1996 US Dept. of Health & Human Services
![Page 29: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/29.jpg)
110 bills related to student data privacy in
36 states
2014 State Legislative Activity
![Page 30: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/30.jpg)
186
In 2015
bills related to student data privacy in
47 states
28 laws
![Page 31: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/31.jpg)
Student Digital Privacy Act
• Proposed by President Obama
• Language is Currently Being Drafted
• Unsure Whether the Proposed Law Can Get Bipartisan Support
• Will Be Based Largely on California’s SOPIPA (Student Online Personal Information Protect Act)
• Primary Focus Will On Collection and Use of Data by Online Service Providers
![Page 32: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/32.jpg)
Underlying Principles of Laws
• Parent’s Rights
• Share data on a strictly “need to know” basis
• Don’t target children for marketing
• Secure the Data
![Page 33: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/33.jpg)
3 Privacy Laws Simplified
• FERPA – Parents have a right to know what information is in their child’s education record and they have a right to have it corrected.
• COPPA – Online service providers can’t ask for personal information of children under 13 without consent of the parent or appropriate others.
• PPRA – If you want to survey students and ask them sensitive/confidential questions, parents have a right to opt their student out.
![Page 34: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/34.jpg)
Everyone has a
role to play in
protecting
student data
PARENTS
SCHOOL
LEADERS
STUDENTS
POLICYMAKERS TEACHERS
![Page 35: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/35.jpg)
Laws are not
enough.
We need
leadership from
the education
community.
![Page 36: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/36.jpg)
CoSN and DQC led a
coalition of national
stakeholders in
determining a set of
fundamental beliefs
for using and
protecting student
data that will guide
the work of the
education
community.
![Page 37: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/37.jpg)
Reframing from Privacy to Trust
![Page 38: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/38.jpg)
![Page 39: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/39.jpg)
10 Beliefs We Share
![Page 40: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/40.jpg)
Data should…
1. Support student
learning
2. Foster continuous
improvement
3. Inform, engage,
and empower
![Page 41: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/41.jpg)
4. Be accessible to
parents,
students, and
educators
5. Inform
professional
judgment of
educators
6. Only be shared
for authorized
purposes
And…
![Page 42: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/42.jpg)
7. Clear, publicly
available rules
8. Access to only
what they need
9. Training
Everyone with access to student
information should have…
![Page 43: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/43.jpg)
10. Institutions that collect and
maintain student information
should have…
Governance
Transparency
Security
Communications
![Page 44: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/44.jpg)
Anyone who has
access to
students’
personal
information
should adhere
to and build
upon these 10
principles.
![Page 45: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/45.jpg)
These beliefs are widely shared
by the education community
![Page 46: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/46.jpg)
Stay updated!
StudentDataPrinciples.Org
#StudentDataPrinciples
![Page 47: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/47.jpg)
4
8
Sponsored by
![Page 48: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/48.jpg)
Toolkit Contents
• FERPA & COPPA Decision Guide Flowchart
• PPRA & HIPAA At-a-Glance
• Security Questions to Ask an Online Service Provider
• Suggested Terms for Contracts
• 10 Privacy Steps Every School District Should Take
• Communicating Privacy Practices Infographic (Developed with the National School Public Relations Association)
• Many Other Helpful Resources
![Page 49: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/49.jpg)
![Page 50: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/50.jpg)
Terms of Contract
• Contract Scope • Purpose • Data Collection, Use and Transmission • Data Security • Data Retention and Disposal • Bankruptcy or Acquisition • Service Levels and Support • Governing law and jurisdiction • Modification, Duration, and Termination Provisions • Liability
Endorsed by The Association of School Business Officials International.
![Page 51: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/51.jpg)
Security Questions to Ask an Online Service Provider
• Data Collection
• Network Operations Center Management and Security
• Data Storage and Data Access
• Data and Metadata Retention
• Development and Change Management Process
• Availability
• Audits and Standards
• Test and Development Environments
• Data Breach, Incident Investigation and Response
![Page 52: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/52.jpg)
Two Page Infographic is available in English &
English-Spanish with two versions of each.
One is as-is and the other is customizable in a Word
template.
![Page 53: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/53.jpg)
• Share With Care – What you post can last a lifetime – Own your online presence – Be aware of what’s being shared – Only post about others as you have them post about
you
• Personal Information Is Like Money. Value It. Protect It. – Think before you act – Get two steps ahead – choose milti-factor
identification
![Page 54: Protecting Privacy in Connected Learning - Krueger.pdfDigitally Connected World 87% of individuals concerned their data is shared without their knowledge/consent. 66% of Americans](https://reader036.vdocuments.net/reader036/viewer/2022070906/5f78234bc031ab7d3124751d/html5/thumbnails/54.jpg)
Other Privacy Resources • CoSN‘s Protecting Privacy in Connected Learning –
www.cosn.org/privacy • http://studentdataprinciples.org/the- principles/
Collaborative Effort Led by CoSN & DQC • Data Quality Campaign –
www.dataqualitycampaign.org • www.ferpasherpa.org/- Developed by The Future of Privacy Forum • http://studentprivacypledge.org/ - Collaborative effort led by the
Software & Information Industry Association and The Future of Privacy Forum
• US Dept. of Education's Privacy Technical Assistance Center – ptac.ed.gov
• www.K12BluePrint.com/privacy - Sponsored by Intel, Find Making Sense of Student Data Privacy, Data Security: The First Step to Protecting Student Privacy and many more resources
• StaySafeOnline.org – National Cyber Security Alliance