protecting your practice & your business
TRANSCRIPT
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Protecting Your Practice & Your BusinessA step-by-step program for successfully writing and reviewing policies and procedures for independent LPN foot care
nurses in Saskatchewan.
Presented by Audrey Wall RN, BScN (hons)
2021
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About Audrey Wall
• RN since 1991
• Foot care nurse since 2014
• Opened own nursing foot care clinic 2018
• Passionate about policy
• Dedicated to excellence in nursing & nursing foot care
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Course Foundational Documents
SALPN (2013). Standards of Practice for Licensed Practical Nurses in Canada.
SALPN (2020). Foot Care: Basic Foot Care, Advanced Foot Care. Practice Guideline.
SALPN (2020, February). Independent Practice (Self-Employed) Practice Guideline.
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Modules – an overview
• Module 1 – Introduction to Policies & Procedures
• Module 2 – Building a Policy & Procedure
• Module 3 – More Building
• Module 4 – The Final Touches
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Module 1
Introduction to Policies & Procedures
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Objectives
• Understand importance of P&P in foot care nurse practice
• Identify stages of policy development
• Understand policy design – what does a policy actually look like?
• Understand procedure design
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Policy: “a course or principle of action adopted or proposed by a government, party, business, or individual” (Online definition).
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• Directs and supports practice
• Sets expectations
• Keeps management accountable
• Ensures compliance with law
• Can help defend against employee claims
• Can help defend against client claims
• Directs employees to assistance
What is a policy and why is it important?
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Policies• Direct and support practice• Answer “who”, ”what”, “where”, “when
Procedures• Articulate how practice is performed• Provide step-by-step instructions• Support the policy• Answer “How”
How are policies different from procedures?
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Identify a need
Identify who will take responsibility Policy development Policy management/enforcement Policy review
Gather information
Draft policy
Consult with appropriate stakeholders
Finalize/approve policy
Policy Development - Stages
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• Anticipating a need• Changes in process or environment
• Hiring employees
• Etc.
• Responding to a need• COVID
• Growing business
• Etc.
Policy Development – Identify Needs
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• Policy & procedure development
• Policy/procedure management/enforcement
• Policy/procedure review
Identify who will take responsibility.
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• Title
• Scope
• Document Number
• Approval
• Development date
• Review date
• Extra info
Parts of a Policy – Title Bar
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• Objectives
• Principles
• Applicability
• Main Elements – the actual policy
Parts of a Policy – the Body
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• Definitions
• References
• Headers & Footers
The Final Touches
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• Usually embedded within a policy
• Step-by-step instructions
• Referenced
Procedure Design
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• Examine your clinical day – beginning to end
• Examine your administrative work
• Make lists of all your activities
• Start grouping activities together
• Work idea:
• Start with a large board or wall space to stick notes on
• write each activity on a separate sticky note
• Use different colour stickies for different types of activities
• Use different pen colours
• Start organizing stickies into groups
P & Ps – where to start??
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• Use a document creator – Word or Pages• Apply a jpeg of your logo or business name at the top• Create space for:
• P&P name – keep it simple and clear• Date of creation• Date of review• How many pages – any lost pages become obvious
• Header – usually page numbers• Footer – usually file pathway and/or page numbers
Creating a P&P template
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• Design• Design a template, including title and secondary page headers, footers
and file pathways
• Start• Start to compile a list of potential policies & procedures for your
practice
• Download and print• Download and print a copy of 'Infection Prevention and Control
Recommendations for Hand Hygiene in all Healthcare Settings. • https://www.ehealthsask.ca/services/resources/Resources/IPAC-
Recommendations-for-Hand-Hygiene-February-2017.pdf
Takeaway/Homework
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References
• https://www.diycommitteeguide.org/resource/how-to-develop-policies-and-procedures
• https://community.hrdaily.com.au/profiles/blogs/5-key-reasons-why-it-s-important-to-have-policies-and-procedures
• https://www.canlii.org/en/commentary/doc/2011CanLIIDocs548?zoupio-debug#!fragment/zoupio-_Toc3Page1/(hash:(chunk:(anchorText:zoupio-_Toc3Page1),notesQuery:'',scrollChunk:!n,searchQuery:'harassment%20policy',searchSortBy:RELEVANCE,tab:search))
• https://www.sweetprocess.com/how-to-write-a-policy/
• https://extranet.ahsnet.ca/teams/policydocuments/1/clp-hand-hygiene-ps-02-policy.pdf
• SALPN (2013). Standards of Practice for Licensed Practical Nurses in Canada.
• SALPN (2020). Foot Care: Basic Foot Care, Advanced Foot Care. Practice Guideline.
• SALPN (2020, February). Independent Practice (Self-Employed) Practice Guideline.