Protocol for Unprofessional or Questionable Posts in the LoudCloud Classroom

• LoudCloud features are different than Angel features.• You come across an unprofessional or questionable post in the

LoudCloud Classroom. What do you do?

• There is a 2-step process to hide the post from the class and actually “report” this post to the Faculty Specialist team at GCU.

• The “Report Abuse” Feature is the first step in this process.

Important!

• The “Report Abuse” Feature does not “report” anything to anybody.

• Faculty will utilize this feature:

1) As a precursor to submitting a ticket with the Faculty Specialist team.

2) To hide any questionable posts from the classroom

• After choosing the “Report Abuse” option, select the appropriate

Abuse Type, and fill in any relevant details prior to submitting.

• After submitting, the instructor must choose the “Hide Post” option to remove this post from the students’ view.

• Once this post is hidden from the class view, please open a ticket with the Faculty Specialist team immediately by clicking on the following link http://fsi.gcu.edu/.

• For instructions on submitting a Faculty Specialist ticket, please refer to the Online Faculty Policy Manual (Participation, Engagement, and Facilitation section, p.10).

• To contact a member of the Faculty Specialist team directly, please call 602.639.7204.

• Thanks for providing our students with a safe and positive learning environment!