“providing superior service to your citizens”. applications for local government license...

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Citizen Relationship Management… “Providing Superior Service to your Citizens”

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Post on 23-Dec-2015

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  • Slide 1
  • Providing Superior Service to your Citizens
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  • Applications for Local Government License Administrator Code Enforcement & Inspections Meeting Manager Parks & Recreation Construction Project Manager Property Maintenance Zoning Land Use Citizen Web Portal Citizen Requests
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  • Citizen Portal Pet Parents are able to: Apply for or renew a new Pet License Attach supporting documentation that needs to accompany the application (proof of rabies vaccination, spay\neuter certificate) Ask questions using the built-in message center (all communication is automatically logged in CRM) Pay for a Pet License
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  • Back Office Review & Processing Staff are able to: Communicate with citizens using the built-in message center Review all applications that are submitted via the Citizen Portal Receive payment (if not paid through the portal) Automate the renewal process based on expiration date of license
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  • Reporting Inquiries/Views Advanced Find Allows a user to quickly search the entire database by typing in a keyword. FTG will return the results that match the search. SQL Server Reporting Services Dashboard
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  • Better Citizen Service Improved Efficiency Greater Productivity Contact us to learn more: 1-800-237-0028 www.FastTrackGov.com