PROVINCIAL GOVERNOR’S OFFICE (PGO – INFORMATION)

Republic of the Philippines Province of South Cotabato

Office of the Provincial Governor INFORMATION AND COMMUNICATIONS DIVISION

City of Koronadal

CITIZENS CHARTER

VISION

“A Premier Public Information Center of South Cotabato.”

MISSION

“Provide relevant, adequate, accurate and timely information for increased public awareness and

participation.

FRONTLINE SERVICES OFFERED

1. Provide relevant and timely information and research data necessary for the Local Chief Executive for

the effective and efficient delivery of basic social services to the people.

2. Develops plans and strategies and upon approval thereof by the local Chief Executive, as the case may

be, implement the same, particularly those which have to do with public information and research data

to support programs and projects of the province.

3. Maintains effective liaison with the various sectors of the community on matters and issues that affect

the livelihood and the quality of life of the inhabitants and encourage support for programs of the local

and national government.

4. Be in the frontline in providing information during and in the aftermath of man-made and natural

calamities and disasters, with special attention to the victims thereof, to help minimize injuries and

casualties during and after the emergency, and to accelerate relief and rehabilitation.

PERFORMANCE PLEDGE

We, the Officers and Staff of the Provincial Governor’s Office-Information & Communication Division with the

guidance of the Almighty, do hereby solemnly pledge to SERVE the people of the province of South Cotabato,

and WE:

trive to provide the basic social services to the citizens of South Cotabato through the provision of

adequate, relevant and timely information using all effective means of media available.

nhance the cooperation and participation of the community to all development efforts of the government.

esound government’s plans, programs, projects and initiaves through effective public infor mation campaign

alue the importance of public information as a vital tool or catalyst for social change.

ncourage other service providers to work towards the attainment of Government’s goals geared

towards peace, unity and progress.

CORE VALUES

1. Fairness doctrine/objectivity

2. Preparedness/timeliness

3. Dedication to job/public service

4. Courtesy/ Politeness

5. Professionalism

6. Transparency

7. Consideration and patience

8. Competence

FEEDBACK MECHANISM:

If you have any suggestions and complaints, please do not hesitate to inform us or call us at our hotline

nos. 228- 3025; 228-1189.

We will appreciate your suggestions and usual support in improving our services through

accomplishing our Feedback Form available in our frontline center. If you have any queries, please feel free to

talk to our OFFICER OF THE DAY.