psi interview guidance. 8 c’s of communication candid clear complete concise concrete ...
TRANSCRIPT
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PSI Interview Guidance
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8 C’s of Communication
Candid Clear Complete Concise Concrete Correct Courteous Cautious
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Nonverbal Communication
Learning to decipher the silent message
“What you do speaks so loudly.I cannot hear what you say.”
R W Emerson
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Important Aspects of Nonverbal
Communication Body Language
Includes Facial Expressions Hand movements Posture Eye Movements Voice Modulation
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Facial Expressions & Hand Movements
In the Interview Keep your facial
expressions subtle Do Not Twist Your face if
an unexpected question is asked
Do not sit like a robot Hand Movements are
natural. Just don’t overdo them or make them distractive
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Posture
Walk straight Stand Straight Sit comfortably but
keep your back straight
Don’t sit with your hands folded
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Eyes are the Mirror of the Soul
Eyes Should Be Alert Make contact with
panel members Not Flutter Not look down often Not show anger or
scorn
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Voice Modulation
Clarity and volume are important
Difference in Decibel Level should not be more.
Every Question Does not have to be answered, but pitch and volume changes should be marginal
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Barriers to Communication
Us Our
assumptions/beliefs Confusing
communication with showing off
Our Listening Skills Pressure & Stress
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SMILE It’s very important to
show your human side It’s OK to make errors or
not know something Don’t laugh loud Don’t laugh if you don’t
know something
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Relation Between Stress and Performance
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THANK YOU & ALL THE BEST
Remember the Panel is there to
select you
YOU
Have to give it a Chance