THE STANDARD ECONOMIC MODEL IS THAT EVERYBODY IS RATIONAL, SELF-INTERESTED, CALCULATING; HOWEVER IT SEEMS THAT HUMANS ARE NOT THE RATIONAL, OBJECTIVE DECISION MAKERS THEY ONCE WERE BELIEVED TO BE..
FORWORD
OVERVIEW
KAHNEMAN CIALDINI BEHAVIORAL ECONOMICS
DANIEL KAHNEMAN
NOBELPRIZE WINNER
DANIEL KAHNEMAN
COGNITIVE BIAS / HEURISTICS ANCHORING FRAMING
A SYSTEMATIC PATTERN OF DEVIATION FROM RATIONALITY IN JUDGMENT
COGNITIVE BIAS
SHORTCUTS IN THE BRAIN TO MAKE DECISIONS EASIER
HEURISTICS
COGNITIVE BIAS
HUMAN TENDENCY TO RELY TOO MUCH ON THE FIRST PIECE OF INFORMATION OFFERED
ANCHORING
ANCHORING
ANCHORING
ANCHORING
67
50
PEOPLE REACT TO A PARTICULAR CHOICE IN DIFFERENT WAYS DEPENDING ON HOW IT IS PRESENTED
FRAMING
FRAMING
600 people are in need of treatment
FRAMING
72%
FRAMING
72%
22%
FRAMING
FRAMING
FRAMING
ROBERT CIALDINI
PHD PSYCHOLOGY & BEST SELLING BOOK IN MARKETING
ROBERT CIALDINI
RECIPROCITY LIKING SOCIAL PROOF AUTHORITY COMMITMENT SCARCITY
PEOPLE USE OTHERS AS A GUIDE ON HOW TO BEHAVE IN A SITUATION
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
SOCIAL PROOF
‘The sign that showed the negative social proof, tripled the amount of thefts’
SOCIAL PROOF
“Only a tiny portion of our readers give” That's the equivalent of saying giving to us is a deviant behavior
PEOPLE TEND TO OBEY AUTHORITY FIGURES
AUTHORITY
AUTHORITY
AUTHORITY
AUTHORITY
AUTHORITY
AUTHORITY
ONCE PEOPLE COMMIT, THEY WANT TO HONOR THAT COMMITMENT
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
COMMITMENT & CONSISTENCY
THE HARDER TO ACQUIRE, THE MORE WE DESIRE
SCARCITY
SCARCITY
SCARCITY
SCARCITY
SCARCITY
SCARCITY
BEHAVIORAL ECONOMICS
BEHAVIORAL ECONOMICS
DECOY EFFECT NUDGING CHOICE OVERLOAD EASE ARGUMENT OF GENERATION
CONSUMERS HAVING A SPECIFIC CHANGE OF PREFERENCE BECAUSE OF A THIRD OPTION BEING ADDED
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
DECOY EFFECT
POSITIVE REINFORCEMENT AND INDIRECT SUGGESTIONS TO TRY TO ACHIEVE NON-FORCED COMPLIANCE
ASKING SOMEONE TO NAME BAD THINGS ABOUT YOU CAN BE BENEFICIAL
EASE OF ARGUMENT GENERATION
EASE OF ARGUMENT GENERATION
EASE OF ARGUMENT GENERATION
EASE OF ARGUMENT GENERATION
RECAP
Being aware of the psychological biases and heuristics will help you make use of them.
When thinking of effective strategies and methods to persuade your audience, keep things as framing, social proof, overchoice and nudges in mind.
Not only for copy in print, but for also activation campaigns and even negotiations with clients a combination of these theories can make your plan more effective