public perception survey 2011-2012 : dundee

NOT PROTECTIVELY MARKED


Public Perception Survey 2011-12

Summary of Results Dundee Local Policing Area


NOT PROTECTIVELY MARKED 1

This report summarises the key findings for the Dundee Local Policing Area (LPA) from the 2011-12 Public Perception survey. It should be noted that for the majority of questions, the figures quoted are based on the ‘valid’ sample i.e. the percentage responding in a particular manner where the ‘don’t know’ responses are not included in the percentage calculation. However, when the proportion of respondents answering ‘don’t know’ to any question expressed out of all base respondents is 10% or more, this is commented on in the footnotes. Questionnaires

distributed Questionnaires

returned Response rate Confidence

interval 1 Dundee LPA 1296 318 24.5% +/-5%

2011-12 Result

%

%pp change compared to

2010-11 Q. Taking everything into account, how do you rate your neighbourhood as a place to live?

Very or fairly safe 85.5 � 4.8 A bit unsafe or very unsafe 14.5 � 4.8 Q. Do you think that the amount of crime in your neighbourhood has increased or decreased over the p ast year 2?

Decreased a lot or a little 16.9 � 1.3 Remained the same 56.1 � 13.2 Increased a lot or a little 27.0 � 11.9 Q. What one issue causes you most concern in your neighbourhood? (unprompted)

Antisocial behaviour 18.6 � 0.3 Drug dealing or drug abuse 18.1 � 6.6 Dangerous/careless driving 17.3 � 2.3 Housebreaking 14.8 � 0.3 Other 11.0 � 0.9 Vandalism/graffiti 10.1 � 3.1 Alcohol related crime 6.8 � 2.0 Assault 3.0 � 1.7 Motor vehicle crime 0.4 � 1.4 Robbery 0.0 No change

1 This means that we can be 95% confident that if asking the entire relevant population of Dundee LPA that between 29.5% (+5%) and 19.5% (-5%) of the population would provide the same answer. 2 It is important to note that for this question, 24.0% of all base respondents did not know whether crime had increased or decreased over the past year.

2011-12 Public Perception Survey Results (Dundee)

CRIME IN YOUR NEIGHBOURHOOD



2011-12 Result

%


2010-11 Q. What types of crimes/offences do you think are most common in your neighbourhood?

Antisocial behaviour 41.7 � 1.7 Vandalism/graffiti 39.4 � 1.5 Drug dealing or drug abuse 33.9 � 2.3 Dangerous/careless driving 31.6 � 1.5 Housebreaking 25.4 � 7.6 Alcohol related crime 22.1 � 3.1 Motor vehicle crime 15.6 � 0.5 Robbery 11.1 � 5.4 No crime 9.8 � 4.8 Assault 8.8 � 0.2 Other 1.3 � 1.2 Q. How concerned are you of becoming a victim of crime in your neighbourhood?

Not at all or not very concerned 47.8 � 1.5 Fairly concerned or very concerned 52.2 � 1.5 Q. What types of crime/offence are you most concer ned about becoming a victim of in your neighbourhood?

Housebreaking 57.5 � 4.6 Antisocial behaviour 42.5 � 4.7 Robbery 30.7 � 3.8 Assault 25.7 � 1.8 Vandalism/graffiti 25.3 � 0.5 Drug dealing or drug abuse 18.0 � 2.2 Motor vehicle crime 18.0 � 4.7 Dangerous/careless driving 17.2 � 4.6 Alcohol related crime 10.0 � 0.5 Other 0.4 No change Q. How safe do you feel walking alone in your neighbourhood… …During the day

Very or fairly safe 91.3 � 0.2 A bit unsafe or very unsafe 7.4 � 0.7 Do not go out 1.3 � 0.9 …After dark

Very or fairly safe 49.3 � 3.6 A bit unsafe or very unsafe 35.4 � 7.4 Do not go out 15.3 � 3.8 Q. Does a fear of crime ever prevent you from taki ng part in your everyday activities?

Yes 7.2 � 0.3 No 92.8 � 0.3



The following community policing questions were new to the 2011-12 Public Perception survey; however, the results from these questions will become increasingly enlightening in the future as the force rolls out its community policing model throughout the Tayside area.

2011-12 Result

%


2010-113 Q. Do you think that the current level of police p atrols in your neighbourhood is appropriate to your community needs 4?

Too much 0.9 - About right 40.8 - Too little 58.3 - Q. In general, when you see a police officer on pa trol in your neighbourhood, how does it make you feel?

Reassures me 68.2 - Has no effect 22.5 - Concerns me 9.3 - Q. Do you know any of the community officers who l ook after your neighbourhood?

Yes, by name 2.1 - Yes, by sight 3.4 - Yes, by name and sight 2.1 - No, but I know how to contact a community officer if I need to 13.8 - No, I know nothing about my community officers 78.6 - Q. In which ways would you prefer to be kept infor med about actions being taken by community officers in your neighbourhood?

Local newspapers 59.0 - Information at local shops or supermarkets 36.8 - Information at libraries/community centres 29.2 - Local radio 22.9 - Public meetings/community groups 20.1 - Tayside Police website 16.0 - Face to face updates from local officers 13.9 - Community surgeries 12.5 - Social networking (eg Twitter, Facebook) 11.8 - Other 5.6 - Text messaging 2.8 -

3 No comparative figures are available for 2010-11 as the Community Policing section was new to the 2011-12 survey. 4 It is important to note that for this question, 24.5% of all base respondents had no opinion as to whether the current level of police patrols in their neighbourhood was appropriate to their community needs.

COMMUNITY POLICING



Q. To what extent do you agree or disagree with th e following statements relating to community policing in your neighbourhood?

2011-12 Result

%


2010-11

...Officers understand the issues that matter in my neighbourhood 5?

Strongly agree or agree 62.2 - Neither agree nor disagree 33.4 - Strongly disagree or disagree 4.4 -

...Officers are dealing with the issues that matter in my neighbourhood 6?

Strongly agree or agree 48.2 - Neither agree nor disagree 34.2 - Strongly disagree or disagree 17.6 - …I have confidence in the police in my neighbourhoo d7? Strongly agree or agree 57.6 - Neither agree nor disagree 32.2 - Strongly disagree or disagree 10.2 - Q. Taking everything into account, how good a job do you think the police in your neighbourhood are doing 8?

Very good or good 61.5 - Fair 33.0 - Very poor or poor 5.5 -

5 It is important to note that for this question, 35.3% of all base respondents did not know whether officers understood the issues that matter in their neighbourhood. 6 It is important to note that for this question, 38.8% of all base respondents did not know whether officers were dealing with the issues that matter in their neighbourhood. 7 It is important to note that for this question, 18.1% of all base respondents did not know whether they had confidence in the police in their neighbourhood. 8 It is important to note that for this question, 24.3% of all base respondents had no opinion as to how good a job the police were doing in their neighbourhood.



Q. Results of how important and how well you perce ive Tayside Police performs each of the following activities… In this section of the survey, respondents were asked to rate a two part question in relation to (a) how important it was that Tayside Police undertook certain activities and (b) how well Tayside Police performed those activities. The mean (average) was then calculated for both importance and performance for each activity and plotted on a matrix as detailed below. The previous year’s results (’10) are also included in the chart for comparison purposes:

The above chart indicates that the public’s perception of a number of activities performed by officers in Dundee LPA fall within the ‘Organisational Strengths’ quadrant which signifies high importance and high performance. Conversely, the chart also suggests that the greatest disparity between performance and effectiveness exists in the ‘Priorities for Improvement’ quadrant (high importance and low performance). Consequently, this means that ‘providing a visible presence’ and ‘dealing with antisocial behaviour’ are the two areas of policing that the public perceive Tayside Police should improve going forward. It is encouraging to note from the chart that the public’s perceptions of Dundee LPA’s performance improved for the majority of activities in 2011-12 (’11) when compared to the previous year.

SERVICE DELIVERY

Priorities for Improvement Organisational Strengths

Long term areas for Improvement Hidden Opportunities



Further examination of the data in the form of key driver analysis was undertaken to explore the factors which correlated most highly with public confidence in the police (Q. I have confidence in the police in my neighbourhood). The results are illustrated in the table below with green representing a large correlation (most impact), orange (medium correlation) and red (small correlation – least impact).

Agree that police are doing a good job in neighbourhood 0.734 Agree that officers are dealing with the issues that matter in neighbourhood

0.724

Agree that officers understand the issues that matter in neighbourhood

0.625

Feel safe walking alone in the neighbourhood after dark 0.308

I have confidence in the police in my neighbourhood

Agree that the neighbourhood is a safe place to live 0.262 Each correlation was significant at the 0.01 level (this means that there is a one percent chance that the result was accidental).

From the top 5 factors which correlated most highly with public confidence in the police in the Dundee Local Policing Area, it can be seen that three out of five have a large correlation; one has a medium and the other a small correlation. It is interesting to note that the large correlations can be linked to the theme of police effectiveness in dealing with crime and the medium and small correlations with feelings of safety in the neighbourhood.

Performance and Planning Department Headquarters Tayside Police

West Bell Street Dundee DD1 9JU

Telephone: 01382 596711

Email: [email protected] k

WHO TO CONTACT FOR FURTHER INFORMATION

ADDITIONAL INFORMATION

public perception survey 2011-2012 : dundee

Documents