public, private and hybrid: for enterprise, it's all about the cloud

© 2010 OpSource, Inc. All rights reserved.

Public, Private and Hybrid: For the Enterprise, It’s All About the Cloud

Keao Caindec, SVP & Chief Marketing [email protected]

+1-408-567-2006


OpSource: Enterprise Cloud and Managed Hosting

• OpSource provides Enterprise Cloud and Managed Hosting Services

• Solutions for Enterprise, SaaS, Telecoms and Cloud Platforms

• Investors: Crosslink Ventures, Velocity Interactive Group, Intel and NTT

• Offices: Santa Clara, CA (HQ); Herndon, VA; Dublin, London, Bangalore

• Unmatched Industry Experience– SaaS Hosting and Scaling Software-Oriented Architectures (SOA)– High Performance, Secure Cloud Computing

Founded in 2002


Difference Between A Private and Public Cloud?


Comparison of Public and Private Clouds


Cloud Architecture Stack

User Interface and API

Application

Middleware

O/S

Virtualization

Physical Infrastructure

SupportHelp Desk

Incident ManagementChange and Release Management

Service DeliveryProvisioning

Service Level ManagementCapacity Management

Service ManagementResource Management

Billing & MeteringPerformance Monitoring

Security

Integration


Enterprise Concerns with Use of Any Cloud

Security

Control

Performance

Integration

Compliance, private network access, identity management, encryption in transit and at rest, customizable firewalls

Role-based permissions, sub-administrator controls, change management, analytics

Migration from client/server to web services architecture, database scalability, enterprise- grade SLAs, infrastructure management

API integration, billing, global support, multi- tenant architecture to support distribution channel and partners


Portfolio of Services for Enterprise, SaaS & Telecoms


OpSource Serves 400+ Clients with Millions of End-Users

SaaS & Managed Hosting Hybrid Hosting Cloud Hosting


The true Cloud, combining the availability, flexibility and community of the public cloud with the security, performance and control that the enterprise demands.


OpSource Cloud Hosting Leverages Standardized Architecture and Best-in-Class Infrastructure


Setup a Cisco-Based Cloud Network


Manage Multiple Users and Set User Permissions


Security Virtual Private CloudsCustomizable firewalls

Performance Multi-tier architectureSub-millisecond access times

Control Role-based user permissionsComplete reporting

Availability Easy online sign-up and purchaseProvisioning infrastructure in minutes

Flexibility Pay by the hour, only for what you useAccess via web or through APIs

Community & Support Rich community supportThird-party add-ins & configurations

Create OpSource Cloud Servers and File StorageCombines Cloud Benefits with Enterprise Requirements


• Goals– Offer cloud-based network management

system (NMS) for partners

• Concerns– High performance and reliability

– Scalable infrastructure to support demand

• Solution: OpSource Cloud Hosting

• Business Impact– Met customer demands for high performance hosting environments

with SAS 70 compliance and Tier III Data Centers

– 100% uptime guarantee and 24x7 support

Aerohive Enterprise Wi-Fi Solutions

Hive Manager OnlineHive Manager Online


NTT America & NTT Europe Quickly Brought Cloud Service to Market by Rebranding OpSource Cloud

• Company: NTT America & NTT Europe, part of NTT Communications, one of the largest telecom providers in Asia

• Goals: – Extend its virtualization services

with Cloud Hosting services

• Concerns– Enterprise-class reliability and security

– Quick time to market

• Solution: OpSource Cloud Hosting

• Key Benefits– Easy integration and rapid adoption

– Best-of breed offering to differentiate services


Complete infrastructure, 24x7 staff and operations best practices - OpSource Managed Hosting delivers your application over the web.

Managed Hosting


OpSource Managed Hosting for SaaS and EnterpriseApplication Operations Goes Beyond Traditional Hosting

Colocation, Network, Compute, Storage, Security, High Availability, Back-up, DR, Monitoring

Operational management of applications using best practices developed over years of hands-on experience

Go-to-market capabilities to accelerate time to market


Application Operations – Up to Layer 7 Management

• Application Deployment and Change Management– Complete application management from deployment to production,

including patch management, production releases and upgrades

• Database Management– Design and management of Oracle, Microsoft SQL and MySQL, 24x7

troubleshooting and resolution of dB performance issues

• Performance Management– 24x7 monitoring and tech support to solve application issues

• Application Optimization– Improve performance and efficiency

• Compliance– SAS 70 Type II, PCI DSS Level 1, European Safe Harbor


• Goals– Expand delivery of its BI solutions into

organizations of all sizes via SaaS

• Challenges– Guaranteed performance

– Scale rapidly and cost-effectively

• Solution: OpSource Managed Hosting and Application Operations

• Business Impact– Reduced SaaS delivery costs significantly

– Enabled rapid growth to 67,000 users in 18 months (now 250,000 users)

– Scaled cost-effectively even when growth exceeded expectations

“OpSource took us from startup mode to full, enterprise-readyapplications with a world-class delivery infrastructure behindour applications. In addition, OpSource is SAS 70 Type IIaudited, which is very important to our customers.”

Steve LucasVP, OnDemand Software & ServicesSAP

SAP – Business Objects World’s Leading Business Intelligence Software Company


• Goals– Meet demand for hosted solution of

Mediserve’s software for in-patient rehabilitative care

• Challenges– Needed to offload complexities and

responsibilities of managing hosting environment

– Lacked best practices for hosting SaaS applications (security, compliance, scalability, processes, 24x7 support)

• Solution: OpSource Managed Hosting and Application Operations

• Business Impact– Reduced sales cycle from 1.5 years to 90 days, an 85% reduction

– SaaS has completely replaced client/server-based solutions revenue

“OpSource are absolute experts at helping solve all the issues related to the SaaS business. Their knowledge stands head and shoulders above the rest.”

Dennis StevensonDirector for Software-as-a-ServiceMediserve

MediserveManagement Solutions for Respiratory and Rehabilitative Care


Best Practices for Transitioning to Cloud

• Develop a Complete Cloud Strategy– Cloud Stack

– Service Support

– Service Delivery and Management

– Integration

– User Interface and API

• Evaluate Clouds Based On– Security

– Control

– Performance

– Ease of Integration

• Build vs. Buy: Cost, Scale and Time to Market


Thank You

Keao Caindec, SVP & Chief Marketing Officer [email protected]

+1-408-567-2006

public, private and hybrid: for enterprise, it's all about the cloud

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