public safety programs current and future. supporting the mission “search is dedicated to...

Public Safety ProgramsCurrent and Future

Supporting the Mission

“SEARCH is dedicated to improving the quality of justice and public safety through the use, management and exchange of information; application of new technologies; and responsible law and policy, while safeguarding security and privacy.”

Supporting the MissionSEARCH Public Safety Programs support the organization’s mission by preparing organizations and individuals to apply information technology in improving the quality of justice and public safety. Through training, publications, and direct technical assistance, technology and project managers are better prepared to support justice and public safety decisionmakers with accurate, timely information.

Exercising the Beliefs“Justice and public safety practitioners and policymakers at all levels and in all segments of the public safety enterprise with appropriate access rights should have timely access to complete, accurate, secure and good quality information.

“Justice and public safety information systems should incorporate nationwide, agreed-upon standards for information sharing.

“An enterprise approach to information sharing is essential to achieving the greatest success possible.”

Exercising the Beliefs“Education, training and technical assistance are critical to the successful deployment of technology for justice and public safety purposes.

“To have a national impact, leadership must be provided by SEARCH and through collaborative efforts with other groups, including Federal, State, tribal and local agencies, associations and affiliated organizations.

“Adaptation to change is a prerequisite for the long term success of SEARCH.”

Program Goals Prepare individuals and teams to

manage information technology over its lifecycle through quality, timely, and useful training

Provide policy makers and practitioners with informative, practical publications for use in understanding, implementing, and managing technology

Serve agencies with their information technology initiatives and projects directly through in-house and on-site assistance efforts

Public Safety Programs

SEARCH’s Technical Assistance Program improves public safety by:

Helping state, local and tribal justice and public safety agencies successfully implement technology solutions to important business problems

By providing assistance through products and services in the areas of integrated justice, interoperability, and systems and technology procurement and implementation


Technical Assistance methods: Conferences, workshops,

summits, and other facilitated training opportunities

Publications, including issue briefs, white papers, and guides offering in-depth analysis of technology issues and specific management recommendations

Onsite and in-house technical assistance on using best practices in technology project governance, planning and project management

Training

Publications

TA

Public Safety Programs Training Programs

Technology management training conferences Critical success factors in technology projects

Advanced topic workshops Moving to the next level on key topics

Summits Bringing together key

practitioners andsubject matter expertsto share lessons learnedand build a knowledgebase for future projects

Training

Publications

TA

Public Safety Programs COPS

Interoperability Workshops - 2005 Denver: April 11-12 Columbus: June 1-2 Charlotte: July 11-12

Open to 2003 and 2004 ICTP grantees

50 attendees, representing 20 agencies

9 presenters

Training

Publications

TA

Public Safety Programs COPS Technology

Conferences - 2005 Charlotte: October 18-

20 San Diego: November

29 – December 1

Open to 2005 COPS technology earmark grant agencies

217 attendees, representing 141 agencies

8 presenters at each

Training

Publications

TA

Public Safety Programs COPS Interoperability

Conference - 2005 Phoenix: November

15-17

Open to 2005 COPS Interoperable Communications Technology Program (ICTP) grantees

108 attendees 23 presenters

Training

Publications

TA

Public Safety Programs DHS Interoperable

Communications Technical Assistance Program Workshops - 2005 Denver: April 13 Columbus: June 3 Charlotte: July 13

Provided guidance on Tactical Interoperable Communications Plans

~300 attendees

Training

Publications

TA

Public Safety Programs Training – 2006

COPS ICTP Workshops Potential training venue

for new grantees National Interoperability

Summit COPS Technology

Conferences (2) Potential

National Incident Management System (NIMS) Communications Unit Leader Training

Comm Unit Leader Summit

Training

Publications

TA

Publications - 2005 The Law Enforcement Tech

Guide is used throughout trainingprograms and technical assistanceprojects

Companion guides includesmall and rural agencies and alarge guide on interagencycommunications projects

DHS Interoperable CommunicationsTechnical Assistance Program(ICTAP)

White paper on communicationsin the Incident Command System


Training

Publications

TA

Public Safety Programs Publications - 2006

COPS Interoperable Communications Technology Program (ICTP)

Issue Briefs (6) Interactive Training DVD Interoperability Portal National Interoperability Summit Findings

Potential National Incident Management System (NIMS)

Incident Command System (ICS) CommunicationsUnit Leader standard of training and curriculum

Training

Publications

TA


Training

Publications

TA

Public Safety Programs Technical Assistance Programs

COPS Technology Program Projects of many types across

2003-2005 grantees (~950 grants) COPS Interoperable

Communications Technology Program (ICTP)

Interagency comm projects across 2003-2005 grantees (63 grants)

DHS Interoperable Communications Technical Assistance Program (ICTAP)

All DHS grantees are eligible; most assistance is going to tactical planning to meet FY05 requirements

BJA TA For other projects

Training

Publications

TA


Training

Publications

TA


Training

Publications

TA

Technical Assistance Products


Training

Publications

TA

Tactical Interoperable Communications Plan

Changing Business Needs Communications

Interoperability Challenges Solutions Performance

Measures

Interoperability – ChallengesNational Task Force on

Interoperability

Incompatible and Aging Communications Equipment

Limited and Fragmented Funding

Limited and Fragmented Planning

Lack of Coordination and Cooperation

Limited and Fragmented Radio Spectrum

Interoperability – ChallengesNTFI1. Incompatible and

Aging Communications Equipment

NLETC (1998) – Direct correlation between system age and effectiveness. Local LE systems averaged 9 years, state 15 years. Fire and EMS systems averaging 10 years.

Interoperability – ChallengesNTFI2. Limited and

Fragmented Funding

In 1998, state and local radio equipment was estimated to be worth $18.3B.

In 2005, total system costs are estimated to be over $60B

Interoperability – ChallengesNTFI3. Lack of Coordination

and Cooperation

Needed changes were noted:

Patterns of isolated spending

Increased sharing of management and control

Systems and parts of systems can be shared

Interoperability – ChallengesNTFI4. Limited and

Fragmented Planning

Technical planning has often been faulted ….

… but operational planning is the key

Interoperability – ChallengesNTFI5. Limited and Fragmented Radio Spectrum

Interoperability – Challenges

Interoperability – ChallengesMcKinsey Report… [T]o be fully prepared to face the threats posed by terrorism and other major incidents, the city or state governments must establish a much broader, detailed and more formalized inter-agency planning and coordination process. … The process would include:

Establishment of common command and control structures and terminology, and agreement on the roles and responsibilities of each agency for managing the response to any incident.

Deployment of interoperable communications infrastructures and protocols to improve response coordination and exchange of information.

Implementation of joint training exercises to ensure that agencies can and will cooperate effectively during incidents, e.g., by operating under a unified command and control structure.

“Increasing FDNY’s Preparedness,” McKinsey & CompanyAugust 19, 2002, Executive Summary, p 21.

Interoperability – Challenges9/11 Commission Report

Command and Control within First Responder Agencies

“For a unified incident management system to succeed, each participant must have command and control of its own units and adequate internal communications.”

Interoperability – ChallengesOperability – Job #1

In terms of sheer volume, communications demands across all types of public safety response stack up like this:

#1 Internal communications within individual local agencies

#2 Interagency communications between like agencies from adjoining jurisdictions, such as between city police and county sheriff or between neighboring fire companies

#3 Interagency communications between different types of responders, such as police and fire, in the same jurisdiction

#4 Interagency communications between different types of responders in neighboring or distant jurisdictions

Interoperability – Solutions

Interoperability – SolutionsHomeland Security

Presidential Directive 8 (HSPD-8)

Issued December 17, 2003 Required development of a national

preparedness goal, to include: Readiness metrics Closely coordinated interagency grant

process for first responder preparedness assistance

Preparedness assistance predicated on adoption of Statewide comprehensive all-hazards strategies

Interoperability – SolutionsInterim National

Preparedness Goal Released March 31, 2005 Establishes

Readiness targets Priorities Metrics

Three of Seven National Priorities relevant here:

Implementation of NIMS Strengthening of information-

sharing and collaboration capabilities

Strengthening communications interoperability

Interoperability – SolutionsNational Preparedness

Goal

Capabilities-Based Planning National Planning Scenarios Universal Task List Target Capabilities List

Interoperability – Solutions

Scenarios

The National Planning Scenarios highlight the scope, magnitude, and complexity of plausible catastrophic terrorist attacks, major disasters, and other emergencies

Tasks

The Universal Task List (UTL) provides a menu of tasks from all sources that may be performed in major events such as those illustrated by the National Planning Scenarios

Capabilities

The Target Capabilities List (TCL) provides guidance on specific capabilities and levels of capability that Federal, State, local, and tribal entities will be expected to develop and maintain

Capabilities-Based Planning

One of the Target Capabilities common to all others is Interoperable Communications

Interoperability – Performance

GAO Congressional Testimony

“When the interoperability problem has been sufficiently defined and bounded, the next

challenge will be to develop national interoperability performance goals and technical standards that balance consistency with the need

for flexibility in adapting them to state and regional needs and circumstances.”

U.S. General Accounting Office, Homeland Security: Challenges in Achieving Interoperable Communications for First

Responders, GAO 04-231T (Washington, D.C.: Nov. 6, 2003)

Interoperability – PerformanceTarget Capabilities – Performance

Measures

1. A multi-agency and multi- jurisdictional governance structure is in place to improve communications interoperability planning and coordination.

2. Participating entities in the governance structure have developed and will update interoperability communications plans as needed.

3. Formal agreements exist among jurisdictions and disciplines.

4. Governance committees have developed a plan to acquire and influence sustained interoperability and systems maintenance funding.

5. A regional set of communications Standard Operating Procedures (SOPs) that conform to NIMS are in place and implemented and include operational and technical elements.

6. Command and control policies are in place to achieve interoperability as necessary.


Measures

7. Interoperability policies and procedures are in place to allow information sharing between levels of government and federal installations involved in the incident as necessary.

8. Individual agencies across the jurisdictions have operable communications systems in place.

9. Appropriate levels of redundant communication systems are available.

10. All personnel are trained to operate communications systems according to their role at an incident.

11. Plans, procedures, and use of interoperable communications equipment have been exercised.

12. Interoperability systems are used in pertinent everyday activities as well as emergency incidents to ensure users are familiar with the system and routinely work in concert with one another.


Measures

13. An assessment of standard communication capabilities for the PSAPs/Public Safety Communication Centers, and Emergency Operations Centers (EOC), has been completed to ensure an appropriate continuity of operations plan (COOP) is in place for public safety and service agencies’ communications.

14. A common operating picture (COP) for real time sharing of information with all the participating entities can be established as required.

The Future?

Funding shifts Standardization Performance management ???