public speaking for new leaders [session 1]
TRANSCRIPT
Session 1Presented by Mark McCrindle
& Claire Madden
Effective CommunicationFrom “talking in public” to “public speaking”:
Conversation
Anytime, spontaneous
Natural & unplanned
“Talk”
Relate & socialise
Just do it
Communication
Planned, timed
Skills & practise
“Presentation”
Persuade & inspire
Strategic
The Essential MethodUnderstanding the process of a presentation:
Instruction
Illustration
Interaction
The core of communicationWhat, How, Why, Who:
ContentCommunication
CredibilityCharacter
Effective EngagementThe 4 elements of great communication:
Interest
Instruct
Involve
Inspire
Interest: The Critical Minute The 3 elements of effective delivery:
Posture PausePace
Instruct: Body LanguageEstablishing credibility & rapport:
Alignment to audience
Eye contact
Inclusive gestures
Open stance
Unconscious distractions
aeiou
Active ListeningSOLER:
Squarely
Open stance
Lean forward
Eye contact
Responsive gestures
Involve: Public Speaking Defined The 3 learning modalities:
Auditory
Visual
Kinesthetic
Inspire: Engaging with audiencesThe 3 questions to ask:
What do I want them to KNOW? (Logos)
What do I want them to DO?(Ethos)
What do I want them to FEEL? (Pathos)
Group Talk Activity5 People:
1. Intro
2. Fact (KNOW)
3. Application (DO)
4. Story (FEEL)
5. Conclude
Presentation MistakesWhat to avoid and what to embrace:
Meander
Mountain
Menial
Misread
Masterful
Handling QuestionsThe 3-step approach:
1. Acknowledge
2. Ask
3. Answer
McCrindle Research Pty Ltd(02) 8824 [email protected]