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Graph 1

Percentage of respondents that had experienced

water leakage into their homes

This summary report describes a study which was part of the Dar es Salaam Mobile Phone

Public Services Monitoring Project funded by the World Bank in cooperation with

Twaweza. The survey is implemented by a group of independent consultants.1

The aim of this survey was to assess how the recent floods in Dar es Salaam have affected

the lives of citizens in the city and how well they believe the government handled the

crisis. The study is based on mobile phone interviews with 337 citizens in all three city

districts.2

In December 2011, Dar es Salaam was hit by the worst floods in 50 years, displacing more than 4,000

people and killing over 40.

In the sample of this study, about 1 in 6 had experienced water leakage in their homes during the

floods (14.9%). Close to half of the affected respondents were even forced to leave their homes

(44.7%).3

We also asked whether those

households who had to leave their

homes received any government

assistance. Only 4.3% of respondents

who had to leave their homes due to

flooding had received any form of

government assistance by the time

our survey was conducted. However,

the relatively small sample size

means that the true fraction of

households that received help

cannot be estimated with precision,

and could be significantly higher

than 4%. . Not surprisingly, low income households were those that suffered the most. Respondents

in the lowest wealth quintile were twice as likely to have been affected by the floods (18.1%) than

those in the highest wealth quintile (9.5%).

Results also show how the level of devastation in the city differed across the three districts. Graph 1

visualizes how Illala had been hit the worse, with 1 in 5 respondents in this district reporting water

leakage (20.5%), compared to a mere 1 in 10 citizens affected in Temeke (9.8%).

1The Dar es Salaam Mobile Phone Monitoring Project is implemented by Kevin Croke, Johannes von Engelhardt

and Dorica Andrew in collaboration with Datavision. For more information, seehttp://monitor.public-

transparency.org/2

All reported figures are based on weighted sample data. Weights were constructed to account for the

stratified sampling strategy of the initial baseline survey as well as to correct for non-response and dropoutbias in the subsequent mobile phone panel waves.3

http://monitor.public-transparency.org/http://monitor.public-transparency.org/http://monitor.public-transparency.org/http://monitor.public-transparency.org/http://monitor.public-transparency.org/http://monitor.public-transparency.org/

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At the same time, this study also shows that citizens overall are positive about the way the

government has handled the crisis: 8 in 10 respondents believe that the government has dealt wellor

very wellwith the emergency situation (82.1%).