publishing data by default - how to respond to a multi-channel, multi-device digital world
DESCRIPTION
Looks at how data publishign can decouple front end services from back end systems to allow rapid and responsive service developmentTRANSCRIPT
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Andrew Lewis, Digital Content Delivery Manager
Publishing data by defaultHow to respond to a multi-channel,multi-device digital world
Culture by numbersLeeds Data Mill, 25 February 2014
Victoria and Albert Museum
www.vam.ac.uk/digital
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Data Rocks
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Mutation
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Mobile Device Diversity - the growing variety of devices, computing styles, user contexts and interaction paradigms will make "everything everywhere" strategies unachievable.
Gartner. The Top 10 Strategic Technology Trends for 2014.(October 2013)
Web access is mutating
Improved JavaScript performance – Growth of HTML5 and the browser as a mainstream enterprise application development environment.
The Internet of Everything - expanding beyond PCs and mobile devices into enterprise assets such as field equipment, and consumer items such as cars and televisions.
The Era of Personal Cloud - The personal cloud era will mark a power shift away from devices toward services.
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Let’s talk about computers
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Google. The New Multi-Screen World. Understanding cross-platform consumer behaviour (published August 2012)
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Google. The New Multi-Screen World. Understanding cross-platform consumer behaviour (published August 2012)
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Visit-planning content mapped to consumer device use1. Visit Us2. What’s On3. Exhibitions4. All Visits August 2011 – August 2013
Desktop Mobile Tablet
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Mutation requires flexibility…
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V&A collections API - launched 2008
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V&A events API - launched 2011
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• Familiar gesture-based controls - Pinch and zoom, drag-and-drop, etc
• Feels like an app, but it’s an html5 web page
• SVG images zoom with no loss of quality, responsive on large screens
A pleasurable way to discover what’s in, and what’s on at, the V&A
www.vam.ac.uk/map
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* OFCOM. Communications Market Report 2013. (published August 2013)
• Bedrooms, and main TV rooms, are popular locations to use a tablet*
• Main tablet uses - ‘Entertainment’ and (50%) ‘easy access to the internet’ (45%)*
• One in ten households has more than one tablet*
Tablets = enjoyable way to leisurely browse the web
Optimised for discovery on a tablet because…
• More than a third of V&A visitors own a tablet device (above national average)+
+ V&A Mobile usage visitor survey, 2012. Commissioned by V&A Digital Media and Learning departments and conducted by Fusion/Frankly Green and Webb
• Tablet ownership by UK adults doubled 2012 to 2013 to 24%*
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Also works on phones (for at least 95% of V&A mobile web users)
V&A mobile web access
• iOS 75%• Android 21%• BlackBerry 1%• Windows Phone 1%• Also-rans… 2%
iOS Android
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Objects
V&A Digital Map – optimised for enjoyable discovery on a tablet
Collection data fed via web API
www.vam.ac.uk/map
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Events
Event data fed via web API
V&A Digital Map – optimised for enjoyable discovery on a tablet
www.vam.ac.uk/map
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Digital elements of a museum visit… screen use is contextual
Discovery Journey Being hereAwareness
Activity: social digitalLocation: anywhere
Screen: mobile
Activity: leisurely discoveryLocation: homeScreen: tablet
Activity: wayfindingLocation: on the move
Screen: mobile
Activity: leisurely discoveryLocation: Museum
Screen – provided + user’s
Twitter, Facebook, etc Digital map, What’s On Mobile optimised Visit Us page The awesome V&A
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Search the Collections (STC)
Mobile STC
Website auto-display module
Furniture gallery digital label
Digital map
One chair. One authoritative digital asset.
At least five uses
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Andrew Lewis, Digital Content Delivery Manager
Free stuff /connections
Victoria and Albert Museum
V&A Digital Media blog: www.vam.ac.uk/digitalI tweet about stuff at: twitter.com/rosemarybeetleThese and other slides at: slideshare.net/AndrewLVandA
www.vam.ac.uk/api/