purchasing power presentation
TRANSCRIPT
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The Premier Employee Purchase Program
May2016
Presented By:
IAML Services, Inc. 450 Newport Center Drive, Suite 390Newport Beach, CA 92660
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Agenda
The Employee Benefits and Experience
The Employer Benefits and Experience
Let Us Introduce Ourselves1
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Who We Are
What We DoWe make it possible for employees to buy the products and services they need and want through a simple payroll deduction plan. We also provide financial wellness tools and resources that give them control of their financial decisions.
How We Support Our ClientsPurchasing Power supports our clients by providing a no-cost and no-liability benefit that impacts recruitment, engagement, and ultimately retention and productivity to help lower your business costs.
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A Proven Business Model
A+ BBB Rating
The employee purchase program of choice for Pep Boys, Quicken Loans, Time Warner Cable and more.
95% Client Retention Rate
7.6 Million Employees Have Access
Award-Winning Customer Service
$1.3 Billion in Orders Taken
1.2 Million Orders Processed
25 Million Payroll Deductions
* As of 01.2015
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Products Popular Brand Names
Popular Brand Names
Popular Brand Names
Popular Brand Names
Popular Brand Names
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Services
We’ve partnered with four leading online learning institutions to offer their education programs at competitive prices.
Test Preparation Degree Programs Certifications Tutoring
CruisesAll-Inclusive
ResortsHotel
PackagesDestination Packages
Our purpose is to provide a responsible way for people to access the products they need and want. But we also provide them with tools that educate and empower them to take control of their finances.
• Online self-help resources
• Financial education
• In development a new gamification platform
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A Real Life Example
Meet AmberShe fits the profile of our typical customer
Amber needs to buy a new refrigerator. She’s low on cash, and her credit score is below prime.
What are her options?
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Amber’s Options
Subprime/ In-Store Credit Card
Payday Loan
Rent-to-Own
Retirement Savings/ Withdrawal
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Amber’s Not Alone
Many employees share her frustrations:
of 401(k) savers have an outstanding loan against their account.
70Mdo not qualify for prime credit and can’t turn to friends and family for help.
36%do not have at least $2,000 in emergency savings.
21%
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How We Help
A manageable, convenient alternative
Payroll Deduction Greater Financial Flexibility No Late Fees No Credit Checks No Hidden Costs No Interest Upfront Shipping
93% of our customers say our program reduces
their financial stress.
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How Does it Work
Responsible Spending• Tenure and salary requirements • Spending and order limits
Easy, Informed Shopping• Upfront pricing• No hidden fees
Return Policy• Allows for most products to be returned within 30 days• Modified return policies on larger items, like furniture and televisions
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We Make It Simple
Streamlined Implementation
Ease of Administration
File Transfer Flow
• Typically 2-4 hours a month
• 8-10 hours of your time over a 4-6 week period• Involves your Payroll, HR & IT departments
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We Make It Simple
Employee Communications• Created and delivered by us• No cost to you • Mailers, flyers, onsite events, and emails
Main Promotional Campaigns • Spring: March 15 – April 15• Back to School: July 15 – August 15• Holiday: November 1 – December 15
Full Program Support• Designated Account Manager and Client
Services Manager• Performance reports• Updates on new products and services• Minimizes your administrative burden
Benefit Fairs
Emails
Flyers Mailers
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Program Optimization
0.1%
1.5%
2.4%
4.0%
Nothing Mail & EmailOnly
Mail + EmailAND Benefit
Fair OR Trainthe Trainer
AllTouchPoints*
Penetration Rates (First 30 Days) by Launch Touch Points
Penetration rates improve as we add more touch points at the client launch.
More communication channels Higher program utilization