pushing the technology envelope to deliver business innovation an idc perspective

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© 2009 IDC Copyright 2011 IDC. Reproduction is forbidden unless authorized. All rights reserved. Pushing the Technology Envelope to Deliver Business Innovation An IDC Perspective Presented by: Rasika Versleijen, Senior Market Analyst, [email protected]

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Page 1: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDCCopyright 2011 IDC. Reproduction is forbidden unless authorized. All rights reserved.

Pushing the Technology Envelope to Deliver Business InnovationAn IDC Perspective

Presented by:

Rasika Versleijen, Senior Market Analyst, [email protected]

Page 2: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Agenda

The Cloud Journey: CIO Led Innovation

Driving Business Innovation

The Data Explosion

Page 3: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

What is your view on Cloud

Computing?

1. It’s mostly hype

2. It’s somewhat important and

has some relevance to my

business

3. It may fundamentally change

the way IT is delivered and

could seriously change the

use of IT in my business

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Page 4: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

WHERE ARE WE TODAY?

4

Page 5: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 20111980 1990 2000 2010

Where have we come from?

Internally dev.

ESP (C&I)

Outsource

Everything-as-a-Service

Standardize

Automate

Integrate

Transform

Legacy

ERP, SCM, CRM, Industry-specific

SOA, BPM, Web Services

Business Analytics

Mainframe

Client/ServerWeb

Private CloudInfrastructure

Business

Process

Delivery

Model

2020

Application/

Middleware/

Database Layer

Page 6: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

What Are Cloud Services?

Key Attributes

Shared, standard service

Solution-packaged

Self-service Elastic scaling

Use-based pricing

Internal & Internet-based interfaces

Published service APIs

Page 7: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

The Categories of Cloud Services

Cloud Infrastructure(Infrastructure as a Service)

Cloud Platforms(Platforms as a Service)

Cloud Applications(Apps as a Service)

Servers

Storage

Networks

Clients

Application Development Software

Application Server Middleware

Data Access, Analysis, and Delivery

Information & Data Management

Integration & Process Automation Middleware

Other Application Dev and Deployment

Quality & Life-Cycle Tools

Enterprise Portals

System and Network Management Software

Security Software

Storage Software

System Software

Collaborative Applications

Content Applications

Enterprise Resource Management Applications

Supply Chain Management Applications

Operations and Manufacturing Applications

Engineering Applications

Customer Relationship Management Applications

Page 8: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Private

• Designed for, and

access restricted to, a

single enterprise (or

extended enterprise)

• An internal shared

resource, not a

commercial offering

• IT Org is the “vendor” of

the shared/std service to

its users

Public

• Designed for a

market, not a single

enterprise

• Open to a largely

unrestricted

universe of

potential users

Hybrid

• Enterprise’s cloud services

portfolio includes both

private and public cloud

services

• Some specific services are

delivered through a

combination of public and

private models (e.g., private

cloud “bursting to” a public

cloud service)

Cloud Deployment Models Emerging

Page 9: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

IT Service delivery Model

SaaS, PaaS, IaaS

Consumer to

Consumer

Business to

Consumer

Business to

Business

The Evolving Cloud Business Model

Enterprise CloudSecurity& Compliance are

Tablestakes

Blended CloudProvider is Trusted; Quality of

Service is Important

Consumer CloudLack of Privacy a Reality

Test Bed

for future

enterprise

adoption

The

future…SLA guarantees

Accuracy

Revenue per customer

Successful

Today!

Page 10: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Long Term Benefits of the CloudNZ 2010

Flexibility Lower costsAccelerate

Business

Innovation

IDC Multi-Client Cloud Study 2010 – New Zealand Public N=30 Private N=70 [Pr9, Pu12]

Page 11: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Cloud Benefits and Challenges

-80.0% -60.0% -40.0% -20.0% 0.0% 20.0% 40.0% 60.0% 80.0%

Flexibility

Ability to lower cost through standardisation

Accelerate business innovation

Increase utilisation of existing IT assets

Access to expertise

Convert some of our IT Capex to Opex

Track usage and pay-as-you-go

IT governance issues

Reduced customisation opportunities

Inconsistency of service performance

Regulatory or compliance issues

Higher cost of in-house ownership of cloud

Loss of control over data

Reliability/Availability

Security

Reliability

Availability,

Security,

Total Cost

Time to deploy

Pay for Use

Collaboration

IDC Multi-Client Cloud Study 2010 – New Zealand Public N=30 Private N=70]

Page 12: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Cloud Security & ComplianceTable stakes for Enterprise Clouds

53%

50%

45%

42%

40%

36%

32%

Private Cloud is more secure than Public Cloud

BU Individual Buying a Security Threat

Multitenant too risky for sensitive information

Ceding Patch and Vulnerability Management

I understand Cloud Security/Compliance Issues

Cloud Security Better than Internal IT Security

Cloud Benefits Outweigh Security Risks

Q. Please indicate your level of agreement with each statement about cloud computing and security

% sample rating 4 & 5

IDC’s Cloud Security Survey, January 2011, n=250

Page 13: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011 13

Flexibility Lower Cost Business innovation

- Yes

- OPEX model – pay for

use, supports scalability

- Collaboration with

partners

- Yes – in the short term

- Unsure about the

longer term

- Not Sure…

-Use cases starting to

emerge

-Connecting the long

tail ongoing

Has the Promise of Cloud Delivered?

Page 14: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

DRIVING BUSINESS INNOVATION

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Page 15: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

Today's Consumer

Informed

Decision

Tailored

Product

Bargain

Buys

Immediate

Fulfillment

Page 16: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Consum

er

Requir

em

ents

Value Chain Requirements

Retailer/Frontline

Business

Manufacturing/

AgencyValue Chain– Tier 1 Value Chain Tier n

Informed

Decision

•product availability

•Price

management

•Product availability

•Price management

•Product data

•Product availability

•Price management

•Product data

•Product availability

•Price management

•Product data

Bargain Buys

•Promotion

management

•Promotion

management

•Cost

•Scalability

•Cost

•Scalability

•Cost

•Scalability

Tailored Product

•Final assembly

•Design for

postponement

•Design for

postponement

•Flexible

manufacturing

•Product Innovation

•Flexible

manufacturing

•Product Innovation

•Flexible

manufacturing

•Product Innovation

Immediate

fulfillment

•Demand

Forecasting

•Inventory

management

•Responsive supply

chain

•Inventory

management

•Process Innovation

•Responsive supply

chain

•Inventory

management

•Process Innovation

•Responsive supply

chain

•Inventory

management

•Process Innovation

Focus Across the Value Chain

Page 17: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Value Chain Challenges

Sustainability & Compliance

Risk Management

Value Chain

Visibility

•Capture all the data through the value

chain

•Introduce the feedback loop

•Support supply and demand planning

risk assessment, optimization and

contingency planning

•Containing the cost of visibility

•Trustworthiness of the data

•Acting upon visibility usefully

Page 18: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Cloud and the Future Consumer

Shift tools and resources proximate to

demand – as demand shifts the need to

set up operations quickly will become a

key requirement.

Providing information for the consumer will

require the integration of the long tail into

the value chain, connecting to all levels

within the value chain in a cost effective

manner

Immediate fulfillment of a tailored service will

require a flexible value chain,

interconnected, allowing the fast flow of

demand and supply information up and

down the chain, coupled with demand

forecasts to match demand and support

demand shaping

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Cloud Infrastructure(Infrastructure as a Service)

Cloud Platforms(Platforms as a Service)

Cloud Applications(Apps as a Service)

Page 19: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

DATA EXPLOSION

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Page 20: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

What is driving “Big Data”

Consumption

High Volume

TrafficeCommerce

Social

NetworksMobility

(devices

& apps)

Personal

Services Demand

Analytics

Page 21: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Fueling the Digital Universe

Cameras, 32%

Data, 7%

Music, 3% Voice Capture, 2%

Media, 57%

0% 20% 40% 60% 80% 100%

2009 0.8 ZB

21Source: IDC Digital Universe Study, sponsored by EMC, May 2010

1000 Gigabytes = 1 Terabyte · 1000 Terabytes = 1 Petabyte · 1000 Petabytes = 1 Exabyte - · 1000 Exabytes = 1 Zettabyte

Page 22: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Analytics

Growth of analytics:

Optimization, Understanding, Information, Analysis,

Simulation

Informed decision making, visual decision making, lowering

the levels of decision making within the enterprise..

Increased use of non-structured data

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Page 23: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Cloud and the Data Explosion

C2C has set the trend, as we see

greater use of social networks in

business the need to support the

consumption of data will drive

increased need for storage – especially

with the shift to more media

The growth of analytics across the

enterprise as each function needs to get

different information out of the data will

increase the need for processing,

management and storage

The need to ensure the security of the

data both in access and also in disaster

is key.

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Cloud Infrastructure(Infrastructure as a Service)

Cloud Platforms(Platforms as a Service)

Cloud Applications(Apps as a Service)

Page 24: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Tenants of Transformative IT

Facilities

Infrastructure

Information

Access to right information at the

Right time is Fundamental to a

Businesses success

The right Infrastructure enables

an efficient, elastic and flexible

Framework that enables growth

The right facility drives IT Scale,

and efficiencies

Page 25: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Transformative IT : Unhinging the Rules

Facilities

Infrastructure

Information

Facilities

InfrastructureInformation

TodayTomorrow

Page 26: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

THE CLOUD JOURNEY – CIO LED INNOVATION

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Page 27: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC

To whom does the CIO in

your company report?

1. To the CFO

2. To the COO

3. To someone else other

than the CEO

4. To the CEO

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Page 28: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

The Changing CIO Gene Pool

CEO

CFO

Dir

COO

Dir

CMO

Dir

28

CIO

Page 29: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

CIO Innovations

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Use of third party providers

for management of IT environment

Implementation of on-demand or utility-type deployments

Increased standardization of applications and services

Implementation of business-

outcome based pricing

Consolidate the number of IT

suppliers

Page 30: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011 30

Hypervisor

Mobility

Metering & Chargeback

Converged Infrastructure is the Foundation for Cloud

Hypervisor Hypervisor

Mobility

Hypervisor

Mobility

Metering & Chargeback

Self Provision

Cloud

45% Sites18% Market

90% of Virt. Sites

20% of Virt. Sites

10% of Virt. Sites

CloudInternal vs. External

ProvisionConsolidate Virtualize Automate

Page 31: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

ClO Innovation and the Cloud

The ability to put more and more

control in the hands of the users

Faster role out of systems “as a

service”

Support pay per use across the

enterprise – people only pay for what

they use, applications, processing

Innovative payment models are

starting to emerge

The role of the CIO will change…

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Cloud Infrastructure(Infrastructure as a Service)

Cloud Platforms(Platforms as a Service)

Cloud Applications(Apps as a Service)

Page 32: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

Key Takeaways:

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The service elements of cloud will allow CIO

innovation

Cost reduction is driving interest in the cloud, but

business innovation is where the real benefits will

come

Data is exploding(esp. Analytics) - Organizations

need to ensure they are prepared

Page 33: Pushing the Technology Envelope to Deliver Business Innovation an IDC Perspective

© 2009 IDC© IDC 2011

For Further Information:

Rasika Versleijen-Pradhan

Senior Analyst, IDC New Zealand

[email protected]

www.idc.com

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