Putting Enfield FirstImprovement & BestValue Performance Plan

2007/2010

Introduction 2

Putting Enfield First 2

Our Aims for 2007-2010 2Improving our performance 3Enfield’s Performance Management Framework 7

Aim 1 12

A Cleaner, Greener Enfield

Aim 2 18

High Quality Education and Lifelong Learning

Aim 3 28

A Safer Enfield to Live, Work, Study and do Business

Aim 4 36

Quality Health and Care Services for Vulnerable People

Aim 5 46

Supporting the Delivery of Excellent Services

Aim 6 60

Economically Successful and Socially Inclusive

Appendix 1 72

Monitoring and Reviewing the Plan

Appendix 2 76

Best Value and Local Performance Indicators Data

Glossary 94

Contents

Welcome to Enfield Council’sImprovement Plan. This plan is animportant document for Enfield. It showshow we will deliver our corporate strategyPutting Enfield First and sets out ourpurpose, values, aims and priorityobjectives for improvement for the nextthree years (2007–2010). It will guide thework of the Council and shows how wewill deliver our vision:

“To make Enfield one of the best

places to live, work, study and do

business”.

Putting Enfield First

Putting Enfield First sets out ourcommitment to becoming a first rate localauthority that delivers excellent servicesfor all our customers. It helps drive ourchange programme, shaping and directingall the Council’s major plans and policies,providing a focus for deciding how tospend our limited resources, and aframework for business and serviceplanning across the authority.

The Council’s principles and organisationalvalues lay at the heart of our commitmentto achieving top performance in how wework and do business with our customers.

Values

Focus on CustomersInnovative and Forward ThinkingResponsive and FairStriving for ExcellenceTrained and Confident Staff

Principles

• Quality value for money services• Leading communities and building a

better future• Working for social cohesion

Mission statement

Enfield Council promotes the social,economic and environmental well being ofour community and helps residentsimprove their neighbourhoods and theircommunities. In everything it does, theCouncil sets high standards for quality andvalue for money and will meet them. Welisten to our customers and citizens indelivering local democracy. We work withour partners to plan, shape and deliverservices which meet real local needs inthe most efficient way, reducinginequalities and protecting and enhancingquality of life in our borough.

Our 6 key aims for 2007-2010 are:

Aim 1: A cleaner greener EnfieldAim 2: High quality education and lifelong

learningAim 3: A safer Enfield to live, work, study

and do businessAim 4: Quality health and care services

for vulnerable people in EnfieldAim 5: Supporting the delivery of

excellent servicesAim 6: Economically successful and

socially inclusive

2 Introduction

Introduction

Improving Enfield

The Council’s Improvement Plan is fullyintegrated with our Best ValuePerformance Plan and links to our ServicePlanning process.

This is also our plan for achieving theCouncil’s contribution to the communitystrategy, Enfield’s Future and the LocalArea Agreement. By aligning our plan tothe overarching aims of the EnfieldStrategic Partnership, we recognise theimportant role we play in supporting thedelivery of the shared vision for Enfield.

About Enfield

Enfield has much to offer. Our culturaldiversity, heritage and tradition, closenessto central London and proximity to opencountryside makes it one of the bestplaces to live, work, study and do business.

Political Context

Since 2002, Enfield has had aConservative administration. The currentpolitical composition of the Council is 34Conservative, 27 Labour and 2Independent Councillors.

Comprehensive Performance

Assessment (CPA)

Since 2002, the Audit Commission hasused Corporate Performance Assessment(CPA), to measure how well localauthorities are delivering services for localpeople and communities. It looks atperformance from a range of perspectivesand combines a set of judgements toprovide both a simply understood ratingand a more complete picture of where tofocus activity to secure improvement. In

2005, a more stringent assessment with agreater emphasis on outcomes for localpeople and value for money wasintroduced.

In February 2007 the latest CPA scoreswere published. Enfield retained its 3*status and was again assessed as‘Improving well’ in the Direction of Traveljudgement. ‘The rate of improvement isimpressive, with more than 85% of keyservice indicators improving, which is wellabove the national average’.

The Local Government White Paper‘Strong and Prosperous Communities’ andthe Local Government and PublicInvolvement in Health Bill that willimplement it, set out a new performanceframework for local services. The AuditCommission is beginning to develop theComprehensive Area Assessment (CAA)framework, which will take over from CPAin April 2009. It will focus on outcomesfor an area delivered by all the publicservices and not just the council. It willalso be forward looking, focusing onpotential risk rather than just looking atpast performance. For this year and nextyear CPA will continue largely unchanged,although some elements of CAA may beintroduced for the year 2008 – 2009 toease the transition.

3Introduction

Local Area Agreement

In April 2006 Enfield Strategic Partnershipentered into a Local Area Agreement withthe Government. This agreement sets outa number of challenging targets that theCouncil and its partners (health, police, jobcentre plus,voluntary organisations andresidents) will work together to achieve.

The key theme of Enfield’s LAA is “EveryChild Really Does Matter”. By focusing onthe needs of children and their families weaim to improve the life chances for allresidents. As part of our commitment totackling this issue the Enfield StrategicPartnership (ESP) has also agreed that itsNeighbourhood Renewal Funding will beallocated to the ‘One Large Intervention’(OLI) on child poverty. The OLI is Enfield’sflagship project managed by Enfield Counciland overseen by the Children’s Trust Board.

By 2009, the agreement aims to:

• Significantly improved the lives ofchildren and their families currently livingin poverty

• Enabled people of all ages, ethnicity anddisabilities to play a full and active partin the community

• Strengthened the role of the voluntaryand community sector

Improve the life chances of people livingin our most deprived neighbourhoods,thereby narrowing the gap betweendifferent communities.

We will report progress on delivering theLocal Area Agreement next year.

Place Shaping

The future role of local government willinclude a more holistic approach torenewal, combining the creative use ofpowers, history, community influence andlocal character to promote the generalwell being of a community. Enfield Councilhas seized the opportunity to work in thisnew dynamic way, by establishing a PlaceShaping agenda in Enfield.

Consultation and Engagement

The Council is fully committed to consultingand engaging residents and its serviceusers, so that their views directly inform theCouncil’s planning and priorities for action.

Our consultation strategy (EngagingEnfield) and good practice guide set theoverall framework and guidance withinwhich staff must operate whenundertaking consultation and engagementactivities. These documents will be fullyrevised in 2007, placing increasedemphasis on securing the activeparticipation of local citizens andcommunities and working with ourpartners so that we have acomprehensive inter-agency approach toinvolving local citizens.

We continue to develop our online registerof planned consultation activities and areimproving the range of consultationsavailable on the Council’s Website.

Our main methods of consultation andengagement are under regular review andcurrently include:

4 Introduction

• Presentations to stakeholders at areaforums and scrutiny panels

• An annual residents’ survey conductedby Ipsos MORI;

• A regular programme of Citizen Panelconsultation;

• Online consultation via the EnfieldCouncil Website;

• Triennial Best Value PerformanceIndicator (BVPI) surveys (General,Tenants, Planning, Libraries andRevenues and Benefits)

• Service specific customer feedbackmechanisms, as well as conferences,surveys and focus groups

• Enfield’s Youth Assembly and otherspecific groups including older people,black and minority ethnic communitiesand Enfield Disability Action group.

In November 2006, we published our firstAnnual Report, covering the financial year2005/06; the format and content of theReport reflected feedback fromstakeholders, following a consultationexercise in 2005. The Report brings togetherinformation on the services we provided in2005/06, their costs and outcomesachieved, and shows how our costscompared with other London Boroughs.Feedback to date has been excellent. Thecomments we receive will be taken intoaccount in future publications to ensure thatthey continue to meet the requirements ofour stakeholders and partners.

Also, in late 2006 the Council conductedthe triennial BVPI surveys on residents’satisfaction. Local people identified thelevel of crime, road and pavement repairs,the level of traffic congestion, activities forteenagers and the health services asthings that most need improving inEnfield. The Council, in partnership, willwork hard to continue to progress these,along with all the Council’s services.

5Introduction

Performance Management

Enfield promotes and encourages anorganisational culture of improvement andachievement. This is accomplished throughthe use of a well-defined performancemanagement framework that uses serviceplanning, appraisal and competencies,financial management, risk managementand consultation. Enfield uses thesemethods along with data collection andbenchmarking comparisons to determineour targets and deliver this plan.

The Council has a joined-up approach toperformance management that involvesboth members and staff, working to ensurethat the Council meets local people’s needsand provides value for money services. Ourperformance management system helpsthe Council to assure the quality of databeing used, it helps to identify what does,or does not work and what factors mayhinder economic, efficient and effectiveservice delivery. This commitment toperformance management extends fromthis plan into departmental and serviceplanning, best value and the overview andscrutiny function. Through this approachthe Council’s key decision-makers, bothpolitical and managerial, are able to taketimely action to improve services. Ourperformance management framework isshown on page 7

Service Planning

Translating our priorities into servicedelivery happens through the closerelationship between this plan and theservice planning process. Our serviceplanning process ensures that all servicesfocus on what has to be done to deliverthe improvements expected by thecommunity and link an individual’sperformance to the corporate appraisalscheme. Service planning also ensuresthat there is access to regular informationon how well services are performing.

Through the timely measurement of ourperformance, the best value process iscrucial to the performance managementprocess. On an annual basis we willreview and assess our performanceagainst a range of performance measures,indicators and targets and publish this forthe community.

Thematic and service-specific fundamentalreviews are carried out to enable adetailed analysis of key areas of our work.Resulting Improvement Plans areincorporated into this plan or, where moreappropriate, into service plans.

6 Introduction

7Introduction

Planning for excellent services

Enfield Performance Management Framework

Enfield’s Future: Community StrategyHow key agencies will work together to improve thesocial, economic and physical well being of Enfield

Putting Enfield First: Corporate StrategyThe Council’s vision, values, aims, objectives for

2007 to 2010

Enfield Council Improvement PlanLinks the community strategy and corporate strategyand sets out our action plan and performance targets

Strategies, Policiesand Statutory Plans

e.g. housing, transport,culture, place shaping

strategy, children’sservices etc

Departmental PlansSet out how the department will deliver the Council’s

corporate priorities and key services

Service Centre PlansSet out how individual services will be delivered and

how they contribute towards departmental andcorporate priorities

Appraisals and Personal PlansSets out how individual employees will deliver improved

services and corporate priorities. Also sets out howstaff will be supported through training and

development

AnnualBudgetProcess

andMedium

TermFinancialPlanning

Local Area Agreement Targets(LAAs)

PERFORMANCE FRAMEWORK

Customer Satisfaction

Excellent Service DeliveryQuality value for money services

Leading communities and building a better futureWorking for social cohesion

PerformanceManagement

• Outcomes monitored byCorporate ManagementBoard

• Outcomes monitored bycouncillors & Scrutiny

• Service deliverymonitored by DMTs

• Cross-cutting best valuereviews

• Efficiency and value formoney reviews

• Inspections andassessments

• Enfield StrategicPartnership

• Enfield Partners Panel• Consultation/

Engagement • Risk Management

Making better use of our resources –

delivering ‘value for money'

We can only deliver value for money bymanaging our services in an efficientway and being committed to aprogramme of continuous improvementin services and cost effectiveness.

The medium term financial plan requiresrevenue savings of at least £6m p.a. onaverage to be identified for each of thenext 4 years if the Council’s aim of havingCouncil Tax increases at or around the rateof inflation is to be achieved. Althoughthis is considered reasonable in thecontext of the overall budget and oursuccess in identifying efficiency savings inrecent years, there is nevertheless aconsiderable amount of work required.

The Change Programme

In order to be certain of meeting itsobjectives, the Council must continue toreview systematically its existing costsand the scope for making furtherefficiencies. A major programme ofchange is now underway to improveefficiency and deliver value for money.There are four key themes in the Council’schange programme. Each is aimed atmaking sure that the most effective use ismade of the resources (people, money,assets) available. The Council is alsolooking at ways in which joint workingwith other councils and organisations cancontribute to the delivery of efficiencysavings. The Council will be usingearmarked reserves as pump-primingfunding for efficiency initiatives.

The four themes in the changeprogramme are:

Efficiency – looking at cutting outduplication, using technology to automateprocesses, better purchasing, reducingcosts and reducing the need foraccommodation by looking at mobileworking and reducing paper storage.

Customer access – the Council isdeveloping a new strategy to look at howlocal people can be enabled to accessinformation and services at any time ofthe day or night, improving the websiteand linking up with other organisations toprovide ‘seamless’ access to publicservices.

Service delivery – the Council’s structurehas been changed to focus on customersrather than separate services. Work isunderway to look at ways in which theCouncil can work more closely with otherorganisations in the public and private sectorto improve services and reduce costs.

People and performance – the Council’semployees are central to the changeprogramme. A major cultural changeprogramme is being developed to changethe way staff work, encourage innovationand improved performance, and ultimatelyreduce the number of staff employed.

The Council has a number of importantgroups and partnerships to ensure that thechange programme is delivered and therequired efficiencies are found. These are:

8 Introduction

• The “Efficiency” BoardThe Efficiency Board, chaired by theDirector of Finance and CorporateResources, is responsible for reviewingexisting systems and processes acrossall Departments with a view todelivering efficiency savings. The remitof the Efficiency Board includes the fourthemes in the change programme setout above.

• The Budget Group (Star Chamber)Initially the Budget Group wasestablished to oversee and direct thebudget and medium term financialplanning processes; the Group consistsof the Leader, Deputy Leader(Chairman), the Lead Member forRegeneration, Chief Executive,Directors and the Assistant Director ofFinance. The Budget Group alsoreviews and challenges performance inkey areas by reviewing key PIs (thosethat are critical to the Council’spriorities). The work programme for2007/08 will place greater emphasis onefficiency savings and the managementof key financial risks.

• The Revenue Planning Group /Capital Programme GroupThe Revenue Planning and Capitalprogramme Groups are responsible formanaging the revenue budget process,the development and prioritisation ofthe capital programme, and the reviewof the medium term financial plan. RPGhas produced unit cost andperformance information as part of thework to identify those services thatprovide good value for money. TheGroup is leading a number of reviews of

high cost areas to identify efficiencysavings and will report the outcomes tothe Efficiency Board.

• The Property Strategy BoardThe Property Strategy Board isresponsible for ensuring that propertyassets are treated as a corporateresource and that the targets relating tothe release of surplus assets forreinvestment are met.

• Alternatives for Service DeliveryThe Council is continually looking atways to improve efficiency and reducecosts to the taxpayer. During themedium term the Council will evaluateoptions regarding alternative delivery ofsome services. The Local AreaAgreement is actively providingpartnership service deliveryopportunities for the authority, andother possibilities to be explored willinclude sharing services with otherneighbouring authorities or relevantcommercial bodies.

9Introduction

Risk Management

The Council is committed to riskmanagement as an integral part of itsbusiness process, and this is reflected inguidance on Council and Cabinet reportswhich insist on risks and opportunitiesbeing considered. It is a critical part ofgood management practice and ismanaged corporately by the RiskManagement Working Group, chaired bythe Chief Executive, which oversees thecorporate Risk Register. Risk action plansare also integrated into the serviceplanning process. The Audit Committeemonitors the Risk Management Plan aspart of its overview of the corporatecontrol environment.

Statement of Contracts – Procurement

The Council complies with the Code ofPractice on Workforce Matters in LocalAuthority Service Contracts. Enfield has aprocurement strategy and up to dateguidance is made available in theCorporate Procurement Manual.

The Council has established a smallcentralised corporate procurement teamthat delivers professional support andadvice on procurement. The team workswith a largely devolved procurementfunction to deliver Value for Moneycontracts that comply with UK and EU lawand best practice. The team leads on thedelivery of education, training, guidancenotes and support for procurementprojects, proving project management andproject support for larger more complexcontracts. A new Quality Assurancemodel has been introduced for all Keydecisions, this is based on the Office ofGovernment Commerce's GatewayReview process and will ensure the probityand quality of procurement decisions.

The Contract Procedure Rules have beenrevised to reflect best practice and toemphasise mandatory requirements.Guidance notes and training will bedelivered to internal staff in the secondquarter of 2007. A standard suite ofcontract documents has been developedfor use across the Council, with templatesfor obtaining quotations and invitingsuppliers to tender as well as guidancenotes on all aspects of the process. Thisnew set of documents and guidance willintroduce consistency, compliance andefficiency into the procurement process.

10 Introduction

Corporate procurement oversees theprocurement processes and systemsusing the Council's Finance andprocurement system SAP/SRM.Processes and systems are devised andimplemented across the Council toimprove efficiency and drive compliancewith Financial Regulations and ContractProcurement Rules. Recentimprovements include the introduction ofelectronic communication of purchaseorders and invoices, the use of electroniccatalogues and the implementation ofBACs as our standard payment method.

The Corporate procurement team plans tohost practical procurement workshops forthe Voluntary and Community Sector in theAutumn of 2007 to prepare them for thenew commissioning and procurementarrangements in 2008. The team continuesto work in partnership with colleagues inChildren's, Adult Social Services and thePCT to shape the future of procurementand commissioning in Enfield.

Contracts let in 2006/07:

In 2006/7 there were 5 contracts thatinvolved the transfer of staff under TUPE:

• 3 cleaning contracts - staff transferredto the client or another supplier

• 1 contract for meals for Adult SocialServices - staff transferred to Enfieldfrom Barnet (under joint arrangements)

• 1 contract for Single Highways - internalstaff transferred to incoming supplier

11Introduction

12 A Cleaner, Greener Enfield

Aim 1 A Cleaner, Greener Enfield

13A Cleaner, Greener Enfield

Cleaner, Greener Enfield

We want to ensure Enfield’s residents and visitors experience a clean, safe andpleasant environment that is easilyaccessible by car, public transport, or on foot or bicycle. We aim to constantlyimprove on the cleanliness and safety of our borough. We are working toimprove our road networks and reduceinjuries. We will endeavour to ensure thatour green spaces and parks are a pleasureto go to and safeguard our conservationareas and the character of Enfield’sbuildings. We will continue to ensure full and robust planning enforcement in Enfield.

What will change?

We will:• Continue to improve the cleanliness of

the borough, tackle enviro-crime andreduce flytipping

• Invest a further £12m (including Transportfor London funding) to improve Enfield’sstreets and start improvement schemesto the North Circular Road and adjacentresidential areas

• Replace a further 3000 street lampcolumns

• Further increase Enfield’s recycling rate• Work with the local business community

to enforce new smoking legislation• Achieve the “green flag” award for at

least four of our parks

Our objectives

1a. Make Enfield a cleaner, greener placeby improving the physical cleanlinessof the whole borough and tacklingenviro-crime.

1b. Upgrade and improve Enfield’s roadsand pavements.

1c. Replace all street lights that do notmeet lighting standards and provideadditional 3,700 new columns over 5years from March 2006 to improvepublic safety.

1d. Promote borough-wide recyclingthrough education and enforcementand reduce and minimise waste.

1e. Deliver improvements to Enfield’stransport links by working with ourNorth London partners.

1f. Protect and enhance the character and quality of Enfield’s buildings andaccess to green spaces by preparing a new planning policy (LocalDevelopment Framework).

1g. Strengthen the planning enforcement process.

Lead MemberCouncillor Terence Neville

Lead OfficerJohn Pryor

14 A Cleaner, Greener Enfield

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15A Cleaner, Greener Enfield

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ntin

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Was

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at a

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cted

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esse

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te is

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me

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ours

)

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2005

2010

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2010

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XX

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E - R

oad

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(LIP

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16 A Cleaner, Greener Enfield

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

1f.i

Prep

are

and

proc

ess

the

Coun

cil’s

Loc

al D

evel

opm

ent

Sche

me

and

Annu

al M

onito

ring

Plan

1f.ii

Prep

are

and

proc

ess

the

Coun

cil’s

Cor

e St

rate

gyDe

velo

pmen

t Pla

n Do

cum

ents

and

ach

ieve

Cou

ncil

appr

oval

afte

r ind

epen

dent

pub

lic e

xam

inat

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1f.ii

iPre

pare

and

pro

cess

the

Coun

cil’s

Dev

elop

men

t St

anda

rds

Supp

lem

enta

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lann

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Docu

men

t and

ac

hiev

e Co

unci

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rova

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1f.iv

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pare

and

pro

cess

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Coun

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Enf

ield

Des

ign

Guid

e, S

uppl

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tary

Pla

nnin

g Do

cum

ent a

nd a

chie

ve

Coun

cil a

ppro

val

1f.v

Pre

pare

and

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cess

Are

a Ac

tion

Plan

s fo

r Nor

th E

ast

Enfie

ld, C

entra

l Lee

side

Bus

ines

s Ar

ea a

nd E

nfie

ld T

own

and

achi

eve

Coun

cil a

ppro

val

1f.v

i Pre

pare

cha

ract

er a

ppra

isal

s an

d m

anag

emen

t pla

nsfo

r Enf

ield

's co

nser

vatio

n ar

eas

1f.v

iiM

axim

ise

num

ber o

f new

hom

es b

uilt

on p

revi

ousl

yde

velo

ped

land

BV 2

00 P

lan

mak

ing;

-

a) H

as th

e lo

cal s

chem

e be

en u

pdat

edas

nec

essa

ry?

b) H

ave

Mile

ston

es b

een

met

?

c) W

as a

n an

nual

mon

itorin

g re

port

publ

ishe

d by

Dec

last

yea

r?

Core

stra

tegy

app

rove

d

Deve

lopm

ent S

tand

ards

Sup

plem

enta

ryPl

anni

ng D

ocum

ent a

ppro

ved

Desi

gn G

uide

app

rove

d

ongo

ing

2007

end

2009

2007

end

2009

2005

2008

mid

2010

Yes

Yes

As id

entif

ied

in L

ocal

Deve

lopm

ent d

ocum

ents

Head

of P

lann

ing

Polic

y, Pr

ojec

ts &

Desi

gn

Loca

l Dev

elop

men

tSc

hem

e 20

07 -

10Ye

s

Yes

Yes

Yes

Yes

Yes

Yes

XX

Yes

XX

Yes

XX

X

Area

Act

ion

Plan

s Ap

prov

ed

BV 2

19 C

onse

rvat

ion

area

s;-

a) T

otal

no

of c

onse

rvat

ion

area

s in

the

loca

l aut

horit

y ar

ea

b) %

with

up-

to-d

ate

char

acte

r app

raisa

l

c) %

with

pub

lishe

d m

anag

emen

t pro

posa

ls

BV 1

06 %

new

hom

es b

uilt

on

prev

ious

ly d

evel

oped

land

end

2010

Jun

05

2008

2005

XX

X

XX

100%

100%

100%

100%

90%

95%

Obje

ctiv

e 1f

. Pro

tect

and

enh

ance

the

char

acte

r and

qua

lity

of E

nfie

ld's

bui

ldin

gs a

nd a

cces

s to

gre

en s

pace

s by

pre

parin

g a

new

pla

nnin

g po

licy

(Loc

al D

evel

opm

ent F

ram

ewor

k)

Loca

l Are

aAg

reem

ent

1e.v

Com

plet

ion

of L

AA t

rans

port

targ

etLo

cal A

rea

Agre

emen

ta.

Tot

al n

o ch

ildre

n sl

ight

ly in

jure

d ov

er3

year

s do

es n

ot e

xcee

d 45

0

b. N

o. F

atal

and

ser

ious

chi

ldca

sual

ties

over

3 y

ears

doe

s no

tex

ceed

60

2006

2009

400

50

100%

100%X 96%

17A Cleaner, Greener Enfield

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

1g.i

Deliv

er p

riorit

ies

on p

lann

ing

enfo

rcem

ent i

n lin

e w

ithta

rget

s ag

reed

with

the

Plan

ning

Com

mitt

ee

1g.ii

Prio

rity

1

• M

ajor

bui

ldin

g w

orks

at r

esid

entia

l pro

perti

es

(e.g

. ext

ensi

ons,

dor

mer

s)

• A

ltera

tions

to li

sted

bui

ldin

gs

• C

omm

erci

al a

ctiv

ity th

at im

pact

s up

on re

side

ntia

l pr

oper

ty (i

nclu

ding

late

nig

ht o

peni

ng a

nd s

ale

or re

pair

of v

ehic

les)

• F

ellin

g an

d lo

ppin

g of

tree

s (th

e su

bjec

t of a

Pre

serv

atio

n Or

der o

r in

Cons

erva

tion

Area

). Sa

le o

r rep

air o

f mot

or ve

hicle

s

• U

ntid

y or

der

elic

t lan

d ca

usin

g im

med

iate

det

rimen

t to

resi

dent

ial a

men

ity a

nd/o

r the

stre

et s

cene

1g.ii

iPrio

rity

2

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reac

hes

in C

rew

s Hi

ll De

fined

Are

a.

Fly

post

ing

/ adv

ertis

emen

ts

• C

ar w

ashe

s

Case

s in

whi

ch ta

rget

s ac

hiev

ed

Initi

al in

spec

tion

with

in 1

wor

king

day

and

full

or in

terim

resp

onse

to

com

plai

nant

with

in 7

wor

king

day

s

Initi

al in

spec

tion

and

full

or in

terim

resp

onse

to c

ompl

aina

nt w

ithin

10

wor

king

day

s

2005

2008

2005

2008

2005

2008

2005

2008

95%

95%

95%

95%

95%

95%

1g.iv

Prio

rity

3

• L

ate

nigh

t ope

ning

• H

oste

ls a

nd c

are

hom

es

• F

lat c

onve

rsio

ns

• U

naut

horis

ed re

side

ntia

l occ

upat

ion.

• C

ar b

oot s

ales

1g.v

Prio

rity

4

• O

ther

bre

ache

s of

Con

ditio

n

• O

ther

Cha

nges

of U

se

• M

inor

Wor

ks a

t res

iden

tial P

rope

rties

(p

orch

es, f

ence

s, b

alus

trade

, pat

ios)

• G

arag

es a

nd o

utbu

ildin

gs

• U

se o

f Gar

age

as a

hab

itabl

e ro

om. S

hop

front

s an

dca

nopi

es. V

entil

atio

n eq

uipm

ent

• V

ehic

ular

acc

esse

s. A

ll ot

her b

reac

hes

Initi

al in

spec

tion

with

in 1

0 w

orki

ngda

ys a

nd fu

ll or

inte

rim re

spon

se to

com

plai

nant

with

30

wor

king

day

s

Initi

al in

spec

tion

with

in 2

0 w

orki

ngda

ys a

nd fu

ll or

inte

rim re

spon

se to

com

plai

nant

with

in 4

0 w

orki

ng d

ays

95%

95%

2005

2008

95%

95%

Plan

ning

del

iver

y gr

ant

(ring

fenc

ed)

Assi

stan

t Dire

ctor

Envi

ronm

enta

l Hea

lthan

d Re

gula

tion

Obje

ctiv

e 1g

. Stre

ngth

en th

e pl

anni

ng e

nfor

cem

ent p

roce

ss

18 High Quality Education and Lifelong Learning

Aim 2 High Quality Educationand Lifelong Learning

19High Quality Education and Lifelong Learning

High Quality Education and Lifelong

Learning

We aim to provide better life chances forevery child and young person in ourborough and work to improve children’sand young people’s levels of achievementin education. We will provide a greaterrange of accessible and affordablerecreational and leisure activities for all ofour citizens. We will actively promotehealthier and more enriched lifestylesthrough sport and learning opportunitiesthroughout life.

What will change?

We will:• Open a new Academy, in Enfield Lock,

to provide more secondary schoolplaces and community facilities

• Continue to raise standards andachievements in our schools

• Reduce the number of young peoplewho are not in education, employmentor training and provide a more flexibleand personalised curriculum for learnersaged 14 -19

• Open a new museum and refurbishedlibrary facility serving Enfield Town

• Improve children and parents’ lives withsupport through the Parent SupporterAdviser (PSA) Service

Our objectives

2a. Work with schools and colleges todeliver high quality education andraise educational achievement to, andabove national standards.

2b. Work with partners to fully includeunderachieving and challenging pupils.

2c. Support and encourage children toattend and enjoy school.

2d. Work with partners to deliver qualitychildcare and early years provision

2e. Develop new sport opportunities andwork with partners to promote healthylifestyles for children and youngpeople.

2f. Increase opportunities to learnthroughout life.

2g. Provide positive activities for youngpeople.

Lead MemberCouncillor Glynis VinceCouncillor Paul McCannah

Lead OfficerPeter Lewis

20 High Quality Education and Lifelong Learning

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

2a.i

Cont

inue

to im

prov

e ed

ucat

iona

l atta

inm

ent o

f Enf

ield

Pupi

ls a

t Key

Sta

ges

2,3

and

4KS

1 %

7 y

ear o

lds

achi

evin

g Le

vel 2

+ Re

adin

gSu

mm

er20

05Su

mm

er20

09

Sum

mer

2005

Sum

mer

2009

Assi

stan

t Dire

ctor

Scho

ol E

ffect

iven

ess

and

Incl

usio

nHe

ad o

f Sch

ool

Impr

ovem

ent S

ervi

ce

Child

ren

and

Youn

gPe

ople

's Pl

anJo

int A

rea

Revi

ew

(JAR

) - P

ost

Insp

ectio

n Ac

tion

Plan

Scho

ol Im

prov

emen

tSe

rvic

e Ce

ntre

Pla

n

2a.ii

Impr

ove

parti

cipa

tion

in le

arni

ng fo

r 16

–19

year

old

s.LA

A C2

2 - I

ncre

ase

the

rang

e an

d qu

ality

of w

ork-

base

d le

arni

ng fo

r 16-

19 b

y in

vest

ing

in n

ew/e

xpan

ded

prov

isio

n an

dm

ore

colla

bora

tion

betw

een

scho

ols,

col

lege

s an

d w

ork-

base

dtra

inin

g pr

ovid

ers

Assis

tant

Dire

ctor

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ol E

ffect

ivene

ssan

d In

clusio

nHe

ad o

f Sch

ool

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ovem

ent S

ervic

e

Child

ren

and

Youn

gPe

ople

's Pl

an

JAR

- Pos

t Ins

pect

ion

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n P

lan

Scho

ol Im

prov

emen

tSe

rvice

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tre P

lan

Obje

ctiv

e 2a

. Wor

k w

ith s

choo

ls a

nd c

olle

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to d

eliv

er h

igh

qual

ity e

duca

tion

and

rais

e ed

ucat

iona

l ach

ieve

men

t to

at a

nd a

bove

nat

iona

l sta

ndar

ds

Writ

ing

Mat

hs

KS2

% o

f pup

ils a

chie

ving

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el 5

+BV

41 E

nglis

h

KS2

% o

f pup

ils a

chie

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Lev

el 5

+

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% o

f pup

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chie

ving

Lev

el 5

+

BV40

Mat

hs%

of s

choo

ls w

here

few

er th

an 6

5% o

fpu

pils

achi

eve

Leve

l 4+

in E

nglis

h an

d M

aths

BV19

4a E

nglis

hBV

194b

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hs

BV18

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c Sc

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ICT

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% o

f pup

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upils

ach

ievi

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or m

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gra

des

at G

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By 2

008

all s

choo

ls w

ill b

e ab

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30%

or m

ore

for 5

A*-

C gr

ades

at G

CSE

% 1

6 ye

ar o

lds

stay

ing

on a

t sch

ool

or c

olle

ge

% 1

7 ye

ar o

lds

stay

ing

on a

t sch

ool

or c

olle

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% 1

6 ye

ar o

lds

ente

ring

GS W

ork

Base

d Le

arni

ng

Annu

al %

of l

earn

ers

who

pro

gres

s to

High

er E

duca

tion

at 1

8/19

Num

ber o

f wor

k-ba

sed

lear

ners

prog

ress

ing

from

Lev

el 2

to L

evel

3ap

pren

tices

hips

Perc

enta

ge o

f 16-

18 y

ear o

lds

not i

ned

ucat

ion,

em

ploy

men

t or t

rain

ing

(NEE

T)

83 80 90 82 82%

34%

36%

78%

77%

73%

76%

58%

93% 86 79 8 75 35 6.

5%

84 82 90.5 85 85%

35%

37%

79%

78%

74%

77%

59%

94%

30% 86 79 8 75 35 6.

5%

tba

tba 91 tba

tba

tba

tba

tba

tba

tba

tba

tba

tba 86 79 tba 75 35 6.

5%

21High Quality Education and Lifelong Learning

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

2a.ii

iCon

tinue

to s

uppo

rt an

d ch

alle

nge

scho

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to

impr

ove

furth

er

2b.i

The

One

Larg

e In

terv

entio

n (O

LI)

To c

omba

t pov

erty

by

ensu

ring

that

chi

ldre

n an

d yo

ung

peop

leha

ve m

ore

oppo

rtuni

ties

to re

alis

e th

eir p

oten

tial t

hrou

gh

educ

atio

n, tr

aini

ng a

nd e

mpl

oym

ent i

n th

e N

RF a

rea

Redu

ce th

e %

of s

choo

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ausi

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conc

ern

(cur

rent

ly 6

.02%

)

% o

f sch

ools

rate

d go

od o

r bet

ter b

yOF

STED

for A

chie

vem

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tand

ards

% o

f sch

ools

gra

ded

Outs

tand

ing

orGo

od o

vera

ll by

OFS

TED

Pilo

t Chi

ldre

n's

Area

Par

tner

ship

arra

ngem

ents

by

esta

blis

hing

a m

ulti-

disc

iplin

ary

Inte

grat

ed S

uppo

rt Te

am a

tth

e An

gel/R

aynh

am F

amily

Cen

tre

Nar

row

atta

inm

ent t

arge

ts b

y pr

ovid

ing

targ

eted

sup

port

to u

nder

achi

evin

gpu

pil g

roup

s

KS2

Incr

ease

the

% o

f chi

ldre

n ac

hiev

ing

Leve

l 4

Engl

ish

(Bas

elin

e fo

r NRF

are

a 67

.6%

)M

aths

(Bas

elin

e fo

r NRF

are

a 62

.3%

)

Engl

ish

(Bas

elin

e fo

r NRF

are

a 60

.3%

)M

aths

(Bas

elin

e fo

r NRF

are

a 60

.3%

)Sc

ienc

e (B

asel

ine

for N

RF a

rea

51.8

%)

KS4

% o

f pup

ils a

chie

ving

5 A

*-C

GCSE

s (B

asel

ine

for N

RF a

rea

32.9

%)

Sum

mer

2005

Assi

stan

t Dire

ctor

Scho

ol E

ffect

iven

ess

and

Incl

usio

nHe

ad o

f Sch

ool

Impr

ovem

ent S

ervi

ce

Scho

ol Im

prov

emen

tSe

rvic

e Ce

ntre

Pla

nJA

R Po

st In

spec

tion

Actio

n Pl

an

Assi

stan

t Dire

ctor

Child

ren'

s Ac

cess

and

Supp

ort

ECSL

Reg

ener

atio

nOf

ficer

Assi

stan

t Dire

ctor

Scho

ol E

ffect

iven

ess

and

Incl

usio

n

CEN

and

Incl

usio

nSe

rvic

e Ce

ntre

Pla

n

Obje

ctiv

e 2a

. Wor

k w

ith s

choo

ls a

nd c

olle

ges

to d

eliv

er h

igh

qual

ity e

duca

tion

and

rais

e ed

ucat

iona

l ach

ieve

men

t to

at a

nd a

bove

nat

iona

l sta

ndar

ds

Obje

ctiv

e 2b

. Wor

k w

ith p

artn

ers

to fu

lly in

clud

e un

der-

achi

evin

g an

d ch

alle

ngin

g pu

pils

Sum

mer

2009

2006

2009

X See

LAA

C15

for

deta

iled

targ

ets

0% 89 60

0% tba 70

0% 94 65

69.5

64.0

63.0

64.0

54.0

41.0

71.5

66.0

65.0

66.0

56.0

42.0

tba

tba

tba

tba

tba

tba

22 High Quality Education and Lifelong Learning

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

2b.ii

Dev

elop

and

ext

end

the

rang

e of

pro

visi

on w

ithin

the

boro

ugh

so th

at w

e ca

n pr

ovid

e hi

gh q

ualit

y ed

ucat

ion

for a

llEn

field

chi

ldre

n an

d yo

ung

peop

le w

ith L

DD

Incr

ease

the

no. o

f pla

ces

in In

clus

ion

Reso

urce

Bas

es (c

umul

ativ

e)

Enha

nce

prov

isio

n at

Dur

ants

and

Oakt

ree

scho

ols

for c

hild

ren

with

co

mpl

ex n

eeds

Co

ntin

ue to

redu

ce th

e no

. of

plac

emen

ts in

oth

er a

utho

rity

area

s(p

lace

men

ts p

.a.)

2005

2009

1420

2020

10

plac

es10

plac

es

TBC

£4m

pru

dent

ial

borro

win

g

Savi

ngs

will

be

gene

rate

d fro

m

this

act

ion

AD C

hild

ren'

s Ac

cess

and

Supp

ort

ECSL

Reg

ener

atio

nOf

ficer

SEN

Incl

usio

nSt

rate

gy A

ctio

n Pl

an

2b.ii

iRed

uce

the

no. o

f chi

ldre

n pe

rman

ently

exc

lude

d fro

m s

econ

dary

sch

ools

by

prov

idin

g ap

prop

riate

alte

rnat

ives

to e

xclu

sion

No.

pup

ils e

xclu

ded

6560

Assi

stan

t Dire

ctor

Child

ren'

s Ac

cess

an

d Su

ppor

t

Beha

viou

r Sup

port

Serv

ice

Cent

re P

lan

Obje

ctiv

e 2b

. Wor

k w

ith p

artn

ers

to fu

lly in

clud

e un

der-

achi

evin

g an

d ch

alle

ngin

g pu

pils

2c.i

Incr

ease

the

avai

labi

lity

of s

choo

l pla

ces

and

deliv

ergr

eate

r opp

ortu

nitie

s fo

r par

enta

l cho

ice

in s

choo

l adm

issi

ons

2c.ii

Impr

ove

atte

ndan

ce ra

tes

and

tack

le u

naut

horis

edab

senc

e (L

AA C

16) b

y:•

Wor

king

with

targ

eted

sch

ools

to 't

roub

lesh

oot'

poor

atte

ndan

ce

• P

rovi

ding

par

enta

l sup

port

• W

orki

ng w

ith th

e po

lice

and

othe

r par

tner

s on

Tr

uanc

y Sw

eeps

and

Beh

avio

ur S

uppo

rt an

d Im

prov

emen

t Pro

gram

mes

Open

new

City

Aca

dem

y

LAA

str

etch

targ

ets

Cons

olid

atio

n of

Sal

isbu

ry S

choo

l on

to a

sin

gle

site

Prep

are

for t

he B

uild

ing

Scho

ols

for

the

futu

re a

nd P

rimar

y Ca

pita

lPr

ogra

mm

e in

vest

men

ts

X X X

5.0%

6.2%

4.5%

5.2%

4.5%

5.2%

Assi

stan

t Dire

ctor

Stra

tegy

and

Res

ourc

es

Assi

stan

t Dire

ctor

Child

ren

and

Fam

ilies

Obje

ctiv

e 2c

. Sup

port

and

enco

urag

e ch

ildre

n to

atte

nd a

nd e

njoy

sch

ool

2006

2009

2b.iv

Impl

emen

t the

ant

i-bul

lyin

g st

rate

gy to

ens

ure

that

bu

llyin

g is

act

ed o

n ap

prop

riate

lyDe

velo

p ba

selin

e fro

m in

cide

nts

repo

rted

to g

over

ning

bod

ies

Base

line

esta

blish

ed

July

2007

Assi

stan

t Dire

ctor

Child

ren'

s Ac

cess

an

d Su

ppor

t

JAR

Post

Insp

ectio

nAc

tion

Plan

Atte

ndan

ce

Actio

n Pl

an

Educ

atio

n W

elfa

reSe

rvic

e Ce

ntre

Pla

n

2006

2009

% o

f hal

f day

s m

isse

d th

roug

h al

l abs

ence

Prim

ary

Seco

ndar

y

27 0 0 tba

tba

2005

2007

2005

2009

23High Quality Education and Lifelong Learning

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

2d.i

Impr

ove

qual

ity o

f tea

chin

g fo

r ear

ly y

ears

BV 2

22a

– Qu

ality

of e

arly

yea

rs a

ndch

ildca

re le

ader

ship

–a b

2004

2006

tba

15%

100%

tba

28%

100%

2e.ii

Impr

ove

parti

cipa

tion

in s

choo

l PE

for K

S1 –

KS4

LAA

C9 In

crea

se th

e %

of s

choo

l chi

ldre

nth

at sp

end

a m

inim

um o

f 2 h

ours

per

wee

k on

high

qua

lity P

E an

d sc

hool

spor

t

2005

2008

8588

Assi

stan

t Dire

ctor

Child

ren'

s Ac

cess

an

d Su

ppor

t

Assi

stan

t Dire

ctor

Scho

ol E

ffect

iven

ess

and

Incl

usio

n

JAR

Post

Insp

ectio

nAc

tion

Plan

Ear

lyYe

ars

Serv

ice

Plan

tba

38%

100% 75 tba

tba

tba

tba

2d.ii

Impr

ove

the

qual

ity o

f sch

ool f

ound

atio

n st

age

prov

isio

n

2d.ii

i Pro

vide

mor

e pr

even

tativ

e se

rvic

es to

wor

k w

ith fa

mili

esat

risk

incl

udin

g pr

ovis

ion

of n

ew C

hild

ren'

s Ce

ntre

s (p

rimar

ypu

pils

) and

Fam

ily W

orke

rs (s

econ

dary

pup

ils) l

inke

d to

Child

ren'

s Ar

ea P

artn

ersh

ips

Thes

e in

itiat

ives

will

con

tribu

te to

war

ds im

prov

ed o

utco

mes

for i

dent

ified

chi

ldre

n in

clud

ing

pupi

l atta

inm

ent a

nd

atte

ndan

ce

Early

yea

rs s

ettin

gs a

nd s

choo

ls m

akin

gsa

tisfa

ctor

y or

bet

ter e

duca

tiona

l pr

ovisi

on fo

r Fou

ndat

ion

stag

e.%

of i

nspe

ctio

ns g

rade

goo

d or

very

goo

d

Perc

enta

ge o

f chi

ldre

n sc

orin

g 78

or

mor

e (a

goo

d le

vel o

f ach

ieve

men

t) at

the

end

of th

e Fo

unda

tion

Stag

e

No o

f est

ablis

hed

new

Chi

ldre

n's

Cent

res

to w

ork

with

chi

ldre

n an

d fa

mili

es a

t risk

Reac

h of

Chi

ldre

n's

Cent

res

- no

of c

hild

ren

reac

hed

The

num

ber o

f fixe

d te

rm

exclu

sions

in s

econ

dary

sch

ools

2006

2009

2006

2009

6570

74%

75%

16tb

a

12,8

00tb

a

1200

1000

2e.i

Prep

arat

ion

for 2

012

Olym

pic

Gam

esIm

prov

e pa

rticip

atio

n in

spo

rt an

d he

alth

activ

ities

(lin

ked

to 2

e.ii)

Ensu

re p

artic

ipat

ion

by s

choo

ls an

d co

llege

s

Raise

aw

aren

ess

of c

ultu

ral a

nd

inte

rnat

iona

l opp

ortu

nitie

s

2006

2012

XX

XX

XX

X X X tba

100

tba

Obje

ctiv

e 2d

. Wor

k w

ith p

artn

ers

to d

eliv

er q

ualit

y ch

ildca

re a

nd e

arly

yea

rs p

rovi

sion

Obje

ctiv

e 2e

. Dev

elop

new

spo

rt op

portu

nitie

s an

d w

ork

with

par

tner

s to

pro

mot

e he

alth

y lif

esty

les

for c

hild

ren

and

youn

g pe

ople

2e.ii

i Inc

reas

e th

e nu

mbe

r of s

choo

ls p

artic

ipat

ing

in a

ndac

hiev

ing

the

Nat

iona

l Hea

lthy

Scho

ols

Stan

dard

% ta

rget

ed sc

hool

s (20

% fr

ee sc

hool

mea

ls, sp

ecia

l sch

ools,

pup

il re

ferra

lun

its) a

chie

ving

new

Nat

iona

l Sta

ndar

d

2005

2009

9510

0

LAA

C 9

Incr

ease

the

perc

enta

ge o

f sc

hool

s rea

chin

g th

e ne

w le

vel 3

Hea

lthy

Scho

ols S

tand

ard

8595

2e.iv

Cons

truct

ion

of a

new

Lei

sure

Cen

tre a

t Ed

mon

ton

Gree

nNe

w ce

ntre

on

time,

on

spec

and

on

bud

get

2004

2007

X

24 High Quality Education and Lifelong Learning

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

2f.i

Deve

lop

libra

ry a

nd m

useu

m p

rovi

sion

that

is fi

t for

pu

rpos

e an

d pr

ovid

es g

ood

valu

e fo

r mon

ey

2f.ii

Incr

ease

the

use

of li

brar

y fa

cilit

ies

by c

hild

ren

and

youn

gpe

ople

und

er 1

8

Cons

ult w

ith re

side

nts

on li

brar

ypr

ovis

ion

acro

ss th

e Bo

roug

h

2006

2008

2005

2009

X20

%Di

rect

or E

duca

tion,

Child

ren'

s Se

rvic

es

and

Leis

ure

Libr

ary

and

Mus

eum

Serv

ice

Cent

re P

lans

20%

Impl

emen

t the

new

Lib

rary

Stra

tegy

X 2 125

105

850

100

128

6.7

8600

6.3

yrs

XX tba

171

160

2400

100

tba

tba

tba

tba

tba

tba

tba

tba

Open

impr

oved

Cen

tral L

ibra

ry a

nd n

ewLo

cal H

isto

ry M

useu

m

BV 2

20; c

ompl

ianc

e w

ith li

brar

y st

anda

rds

BV 1

70a;

no.

vis

its to

mus

eum

s pe

r1,

000

popu

latio

n

BV 1

70b;

no.

of t

hose

vis

its th

at w

ere

in p

erso

n pe

r 100

0 po

pula

tion

BV 1

70c;

no.

pup

ils vi

sitin

g m

useu

ms a

ndar

t gal

lerie

s in

org

anis

ed s

choo

l gro

ups

X tba

130

110

800

100

tba

tba

tba

tba

Obje

ctiv

e 2f

. Inc

reas

e op

portu

nitie

s to

lear

n th

roug

h lif

e

PLSS

1; %

hou

seho

lds l

iving

with

in

spec

ified

dist

ance

of a

libr

ary

PLSS

2;

Sche

dule

d op

enin

g ho

urs p

er1,

000

popu

latio

n fo

r all

libra

ries

PLSS

4;

Tot

al n

o. o

f wor

ksta

tions

with

inte

rnet

and

cata

logu

e ac

cess

per

10

,000

pop

ulat

ion

PLSS

6 N

umbe

r of l

ibra

ry vi

sit p

er

1,00

0 po

pula

tion

PLSS

10

Tim

e ta

ken

to re

plen

ish

lend

ing

stoc

k

LAA

C16

No o

f 0-4

s par

ticip

atin

g in

ear

lyle

arni

ng a

ctivi

ties

LA C

16 N

o of

child

ren

and

youn

g pe

ople

5-

18 p

artic

ipat

ing

in re

ader

dev

elop

men

tac

tiviti

es

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C16

Activ

e m

embe

rs u

nder

18

(bas

elin

e 12

,287

)

LAA

C16

Hom

ewor

k Cen

tre u

se -

No o

fch

ildre

n an

d yo

ung

peop

le p

artic

ipat

ing

inst

udy s

uppo

rt ac

tivity

2821

3053

4559

4756

1478

915

358

1234

1338

25High Quality Education and Lifelong Learning

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

2f.ii

i Dev

elop

For

ty H

all a

s a

regi

onal

Her

itage

Vi

sito

r Cen

tre

2f.iv

Dev

elop

a n

ew A

rts S

trate

gy fo

r the

Bor

ough

Subm

issio

n of

Her

itage

Lot

tery

Fun

d bi

d

No.

of c

hild

ren

and

youn

g pe

ople

pa

rticip

atin

g in

arts

and

/or e

duca

tion

activ

ities

at F

orty

Hal

l

No

of e

duca

tiona

l/sch

ools/

colle

ge v

isits

to F

orty

Hal

lN

o of

adu

lt vis

its to

For

ty H

all

Paid

2002

2010

2004

2008

X

1100

012

000

1900

2100

3300

035

000

1200

013

000

4860

058

320

2832

4

4564

1

6270

0

180 8 750

2475

0

7700

5

5248

7

7210

5

180 8 750

2475

0

7700

Obje

ctiv

e 2f

. Inc

reas

e op

portu

nitie

s to

lear

n th

roug

h lif

e

Dire

ctor

Edu

catio

n,Ch

ildre

n's

Serv

ices

an

d Le

isur

e

Libr

ary

and

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eum

Serv

ice

Cent

re P

lans

Non

-pai

d

No

of v

isits

to F

orty

Hal

l caf

é

No.

of e

xhib

ition

s/di

spla

ys fr

ee

to th

e pu

blic

10 li

felo

ng le

arni

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vent

s for

Bla

ck H

istor

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and

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evel

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ent

Num

ber o

f chi

ldre

n an

d yo

ung

peop

lepa

rticip

atin

g in

arts

/eng

aged

inle

arni

ng a

nd c

rime

dive

rsio

nary

activ

ities

No

of ti

cket

s so

ld/p

ayin

g vis

itors

for

thea

trica

l, m

usica

l or d

ance

eve

nts

and

fest

ivals

orga

nise

d by

the

Coun

cil

No.

of l

ive th

eatri

cal,

mus

ical o

r dan

cepe

rform

ance

s at

Mill

field

Arts

Cen

tre

No. o

f exh

ibiti

ons

at M

illfie

ld A

rts C

entre

No.

of h

ours

hire

d fo

r com

mun

ity,

educ

atio

nal,

lifel

ong

lear

ning

or a

rtsus

e at

Mill

field

Arts

Cen

tre -

Hous

ean

d Th

eatre

(sep

arat

e fig

ures

)

No.

of c

hild

ren

and

youn

g pe

ople

pa

rticip

atin

g in

arts

and

/or e

duca

tiona

lac

tiviti

es (i

nclu

des

proj

ects

, eve

nts

etc)

at M

illfie

ld A

rts C

entre

No.

of s

choo

ls/co

llege

s pu

pil/s

tude

ntvis

its to

Mill

field

Arts

Cen

tre

1250

0

2200

1500

0

3700

0

5900

0

32 5

6036

0

8292

0

180 8 750

2475

0

7700

2f.v

Supp

ort d

eliv

ery

of th

e re

vise

d En

field

Cul

tura

l Stra

tegy

‘Enr

ichi

ng E

nfie

ld’ a

nd a

ctio

n pl

an 2

005

-200

8In

crea

se s

atis

fact

ion

with

par

ks a

ndop

en s

pace

s by

3%

acr

oss

the

Boro

ugh

2005

2008

80%

82%

tba

26 High Quality Education and Lifelong Learning

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

Assi

stan

t Dire

ctor

Child

ren’s

Acc

ess

and

Supp

ort

Assi

stan

t Dire

ctor

Scho

ol E

ffect

iven

ess

and

Incl

usio

n

Obje

ctiv

e 2g

. Pro

vide

pos

itive

act

iviti

es fo

r you

ng p

eopl

e

2g.i

Incr

ease

the

num

ber o

f you

ng p

eopl

e ac

tivel

y pa

rtici

patin

g in

cha

lleng

ing,

sup

porti

ve a

nd

enjo

yabl

e ac

tiviti

es

% o

f you

ng p

eopl

e: 1

3 –1

9 co

hort

in c

onta

ct w

ith y

outh

ser

vice

(B

V 22

1) (L

AA C

18)

As a

bove

- %

with

: a)

rec

orde

d o

utco

mes

As a

bove

- %

with

:b)

acc

redi

ted

outc

omes

Yout

h Se

rvic

e Pl

an

2g.ii

Targ

et y

outh

wor

k to

you

ng p

eopl

e ag

ed 1

3 - 1

9 (2

5 w

here

dis

abili

ty o

r soc

ial e

duca

tion

need

)

2g.ii

i Ens

ure

that

chi

ldre

n an

d yo

ung

peop

le a

re g

iven

op

portu

nitie

s to

con

tribu

te to

thei

r com

mun

ities

thro

ugh

volu

ntee

ring

and

incr

ease

d en

gage

men

t in

deci

sion

-mak

ing

2g.iv

Ensu

re th

at Y

outh

Ser

vice

s ar

e fit

-for-p

urpo

se

% o

f par

ticip

ants

ass

esse

d as

not

bei

ng in

educ

atio

n, e

mpl

oym

ent o

r tra

inin

g (N

EET)

,or

at r

isk o

f har

m o

r disa

ssoc

iatio

n

Incr

ease

the

no. o

f chi

ldre

n an

d yo

ung

peop

le vo

lunt

eerin

g th

roug

h th

e de

velo

pmen

t of p

rogr

amm

es su

ch a

s the

Duke

of E

dinb

urgh

Sch

eme

and

YAVE

Num

bers

par

ticip

atin

g in

acc

redi

ted

volu

ntee

r pro

gram

me

Carry

out

reor

gani

satio

n an

d re

stru

ctur

ing

of Y

outh

Sup

port

Serv

ices,

inclu

ding

an

effe

ctive

tran

sitio

n of

serv

ices p

rovid

edby

the

Conn

exio

ns S

ervic

e

2005

2008

2005

2008

15%

1200

500

1200

600

X 17

2377

3

4705

00

668

tbc

Dec

07

X 19

2424

8

inc.

by 1

%

768

tbc

Dec

07

tba

tba

tba

883

tbc

Dec

07

2.g.

vIn

crea

se a

cces

s to

recr

eatio

nal,

cultu

ral,

spor

t and

ph

ysic

al a

ctiv

ityIn

crea

se n

o. o

f pla

y se

ssio

ns

Incr

ease

no.

of m

ulti-

use

gam

es a

reas

and

othe

r act

ive

faci

litie

s fo

r chi

ldre

nan

d yo

ung

peop

le

Incr

ease

no.

of s

ports

ses

sion

s fo

r ch

ildre

n an

d yo

ung

peop

le

Incr

ease

leis

ure

cent

res

atte

ndan

ce b

ych

ildre

n an

d yo

ung

peop

le (s

ee 2

e.vi

i)20

0520

08

2005

2008

2005

2008

No.

of a

cces

ses

to c

hild

ren

and

youn

g pe

ople

's se

ctio

n of

leis

ure

and

cultu

ral w

ebsi

te

60%

30%

65%

30%

20%

70%

40%

25%

1300

800

Num

ber o

f arts

act

iviti

es (s

essi

ons,

cour

ses,

eve

nts

or p

roje

cts

that

chi

ldre

nan

d yo

ung

peop

le c

an tu

rn u

p/bo

ok fo

r)fo

r chi

ldre

n an

d yo

ung

peop

le

27High Quality Education and Lifelong Learning

Aim 3 A Safer Enfield to Live, Work, Study and do Business

28 A Safer Enfield to Live, Work, Study and do Business

A Safer Enfield to Live, Work, Study

and do Business

We aim to make Enfield one of the safestboroughs in London. We will promotepublic safety on the streets, roads and inthe home. We will continue to listen tothe concerns of our public and work withthe police and other organisations toreduce crime and anti-social behaviour inEnfield.

What will change?

We will:• Promote public safety on the streets,

roads and in the home• Support the environmental crime unit

to secure more prosecutions• Work with the police to reduce

anti-social behaviour and violent crimeeven further

• Work with partners to further reduce theharm caused by alcohol in the borough

• Increase the participation of adult andyoung drug users in drug treatmentprogrammes

• Support the Government’s RespectAction Plan

Our objectives

3a. Work to achieve a safer, strongerEnfield through development of theCrime and Disorder ReductionPartnership.

3b. Work with partners to reduce crime,anti-social behaviour and respond tothe fear of crime.

3c. Promote public safety in Enfield by the use of CCTV and improve safetyon roads and in the home.

3d. Involve more local people incommunity safety issues.

3e. Work to reduce drug and alcohol abuse in the borough.

3f. Support the Environmental crime unitto secure prosecution by fully usingexisting and new legislative powers.

Lead MemberCouncillor Ertan Hurer

Lead OfficerAnn Pennell

29A Safer Enfield to Live, Work, Study and do Business

30 A Safer Enfield to Live, Work, Study and do Business

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

3a.i

Ensu

re e

ffect

ive

partn

ersh

ip w

orki

ng a

nd d

eliv

er a

nnua

lCo

mm

unity

Saf

ety

Stra

tegy

Act

ion

Plan

s

• P

ublic

reas

sura

nce

• S

afer

Stre

ets

• S

afer

Com

mun

ities

• S

afer

chi

ldre

n an

d yo

ung

peop

le

• S

afer

trav

el

• D

rugs

• A

lcoh

ol

• C

ivil

Cont

inge

ncy

• D

omes

tic V

iole

nce

Publ

icat

ion

of A

ctio

n pl

ans

by A

pril

of e

ach

year

Stra

tegy

and

Act

ion

Plan

s on

the

inte

rnet

Annu

al A

ctio

n Pl

an s

umm

ary

Annu

al p

ublic

repo

rt

2006

2009

99

Dire

ctor

Per

form

ance

Partn

ersh

ip a

nd P

olic

ySu

pt. D

. Osb

orn

Assi

stan

t Dire

ctor

Child

ren

and

Fam

ilies

Com

mun

ity S

afet

ySt

rate

gy 2

005

- 200

8(ta

rget

s fo

r 200

8-20

09on

war

ds w

ill b

e se

tw

hen

the

post

200

8st

rate

gy is

agr

eed)

9

3a.ii

Prom

ote

the

Com

mun

ity S

afet

y St

rate

gy a

nd a

ctiv

ities

Num

ber o

f Com

mun

ity S

afet

y re

late

dpr

ess

rele

ases

Deve

lop

a Co

mm

unic

atio

ns S

trate

gyAc

tion

Plan

2006

2008

24 X

24tb

a

11

tba

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plet

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ield

thro

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deve

lopm

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f the

Crim

e an

d Di

sord

er R

educ

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ersh

ip

3a.iv

Rev

iew

the

reco

mm

enda

tions

of t

he H

ome

Offic

e Re

view

of th

e Cr

ime

and

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rder

Act

199

8 an

d im

plem

ent

% o

f rec

omm

enda

tions

impl

emen

ted

2007

2008

50

3a.v

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elop

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mun

ities

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(SSC

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rate

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ents

2005

2008

X X X

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i Rev

iew

aw

aren

ess

and

com

plia

nce

with

the

requ

irem

ents

of s

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n a

bien

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bas

is a

nd re

port

back

to S

SCB

with

an

actio

n pl

an

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rt su

bmitt

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nd a

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n pl

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d20

0520

08

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ii Re

view

mem

bers

hip

and

role

of S

SCB

on a

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g ba

sis

to e

nsur

e th

e in

volv

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t of a

bro

ad ra

nge

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ecte

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rs, s

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ded

mem

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hip

boar

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0520

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view

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31A Safer Enfield to Live, Work, Study and do Business

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

3b.i

Deliv

er th

e SS

CB L

AA T

arge

ts

3b.ii

Sup

port

and

deve

lop

the

Prio

rity

and

Prol

ific

Offe

nder

s(P

PO) S

trate

gy in

Enf

ield

• C

atch

and

con

vict

• R

ehab

ilita

te a

nd re

settl

e

• P

reve

nt a

nd d

eter

PRG

targ

et -

redu

ce c

omm

on a

ssau

ltan

d w

ound

ing

offe

nces

PRG

Targ

et -

Incr

ease

com

mon

ass

ault

and

wou

ndin

g sa

nctio

ned

dete

ctio

ns

PRG

targ

et -

Perc

eptio

ns o

f ant

i-so

cial

beh

avio

ur

2006

2009

3,62

3

• D

eliv

er th

e no

n-st

retc

h SS

CB L

AA T

arge

tsTh

e pe

rcen

tage

of n

on-s

tretc

h SS

CB ta

rget

s th

at a

re re

d20

0620

0920

%m

ax.

Head

of C

omm

unity

Safe

ty S

upt.

D. O

sbor

n

21.4

%

46.7

%

Obje

ctiv

e 3b

Wor

k w

ith p

artn

ers

to re

duce

crim

e an

d an

ti-so

cial

beh

avio

ur a

nd re

spon

d to

the

fear

of c

rime

• D

eliv

er th

e Ho

me

Offic

e PS

A Ta

rget

sPS

A 1

Reco

rded

crim

e - 2

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duct

ion

in B

CS c

ompa

rato

r crim

e fro

m a

2003

/04

base

line

PSA

2 Pu

blic

reas

sura

nce

- Inc

reas

e th

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of p

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ery

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/fai

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e

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duce

the

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ple

who

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ery

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/not

at a

ll sa

fe a

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ark

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nsur

e 70

% o

f PPO

s w

ho a

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s ha

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ires

an in

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ed in

drug

trea

tmen

t for

at l

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s w

ho

are

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in p

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and

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mod

atio

n w

ithin

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day

s of

rele

ase.

Incr

ease

the

nos.

of P

POs

who

are

refe

rred

for e

mpl

oym

ent,

train

ing

or e

duca

tion

2005

2008

1486

8

73%

68%

tba

tba

tba

tba

2005

2008

32 A Safer Enfield to Live, Work, Study and do Business

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

3b.ii

iWor

k in

par

tner

ship

with

the

Polic

e to

con

tinue

to t

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eigh

bour

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s pr

ogra

mm

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o. o

f war

ds c

over

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y th

e pr

ogra

mm

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fety

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. D. O

sbor

n

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elop

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ctiv

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fety

Par

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s to

pro

vide

sup

port

to e

very

sch

ool i

n th

e bo

roug

h%

of p

rimar

y an

d se

cond

ary

scho

ols

invo

lved

2004

2008

7585

Assi

stan

t Dire

ctor

Scho

ol E

ffect

iven

ess

and

Incl

usio

n

3b.iv

Cont

inue

to re

view

the

impl

icat

ions

of t

he

RESP

ECT

Agen

da

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evel

op a

n ac

tion

plan

to d

eliv

er th

e RE

SPEC

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enda

• Im

plem

ent t

he R

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gend

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tion

plan

Revi

ew c

ompl

eted

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n pl

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oped

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n pl

an im

plem

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d

2007

2009

X X X

Obje

ctiv

e 3b

Wor

k w

ith p

artn

ers

to re

duce

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e an

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ti-so

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beh

avio

ur a

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d to

the

fear

of c

rime

3c.ii

Incr

ease

the

num

ber o

f crim

inal

and

ant

i-soc

ial b

ehav

iour

rela

ted

inci

dent

s ob

serv

ed a

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spon

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to th

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o-ac

tive

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ctiv

e us

e of

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re

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busi

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n fo

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ntre

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of i

ncid

ents

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of a

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s

Prod

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Busi

ness

Pla

n

2006

2009

2005

2006

tba X

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Pro

vide

fund

ing

to th

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re S

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r the

dev

elop

men

tof

a C

omm

unity

Saf

ety

cent

re w

ithin

the

Boro

ugh

that

will

ac

t as

a co

mm

unity

reso

urce

and

will

be

the

base

for t

he

Loca

l Int

erve

ntio

n Fi

re E

duca

tion

(LIF

E) p

roje

ct in

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ield

an

d Ha

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y

Com

mun

ity S

afet

y Ce

ntre

dev

elop

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0720

08X

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Wor

k to

redu

ce th

e nu

mbe

r of f

ire re

late

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aths

in

the

hom

eCa

rry o

ut 8

00 fr

ee h

ome

fire

safe

tych

ecks

in re

side

ntia

l pro

perty

2007

2008

800

3c.i

Incr

ease

the

num

ber o

f CCT

V ca

mer

as u

sed

for c

omm

unity

safe

ty p

urpo

ses

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ease

d no

s. of

cam

eras

mon

itore

dth

roug

h th

e Pu

blic

Safe

ty C

entre

that

are

used

for c

omm

unity

saf

ety

purp

oses

2007

2009

Head

of C

omm

unity

Safe

ty

Supt

. D. O

sbor

n

Obje

ctiv

e: 3

c.Pr

omot

e pu

blic

saf

ety

in E

nfie

ld b

y th

e us

e of

CCT

V, a

nd im

prov

e sa

fety

on

the

road

s an

d in

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33A Safer Enfield to Live, Work, Study and do Business

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34 A Safer Enfield to Live, Work, Study and do Business

Actio

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35A Safer Enfield to Live, Work, Study and do Business

Aim 4 Quality Health and CareServices for VulnerablePeople in Enfield

36 Quality Health and Care Services for Vulnerable People in Enfield

37

Quality Health and Care Services for

Vulnerable People in Enfield

We want to improve the quality of life forall vulnerable people. We will work withour partners to improve access to goodquality health and social care services.We will integrate health and social careservices for the benefit of local peopleand encourage healthier lifestyles for all.

What will change?

We will:• Reduce offending rates of children and

young people• Improve support for foster carers to

reduce the number of moves a lookedafter child experiences

• Reduce the number of unwantedteenage pregnancies among youngwomen aged 15-17

• Help even more vulnerable members ofour community to remain in their ownhome and further increase the numbertaking up direct payments

• Review services for people with dementia

• Work with health partners to bring allEnfield in-patients in hospital in Haringeyback to Enfield services by July 2007

• Launch a new joint home meals servicewith Barnet Council

Our objectives

4a. Improve access to health and care byworking with our partners to providemodern services that meet the needsof our community.

4b. Work with our partners to providehigh quality services for all childrenespecially those with additional needs.

4c. Help the most vulnerable members ofour communities to live moreindependent lives.

4d. Work with our partners to provideolder residents with opportunities to play a full and active part in the community.

Lead MemberCouncillor Alan BarkerCouncillor Glynis Vince

Lead OfficerRay JamesPeter Lewis

37Quality Health and Care Services for Vulnerable People in Enfield

38 Quality Health and Care Services for Vulnerable People in Enfield

Actio

n &

Key

Mile

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X X X X X XXX

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39Quality Health and Care Services for Vulnerable People in Enfield

Actio

n &

Key

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40 Quality Health and Care Services for Vulnerable People in Enfield

Actio

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nd a

ccom

mod

atio

n

Assi

stan

t Dire

ctor

Child

ren

and

Fam

ilies

Assi

stan

t Dire

ctor

Reso

urce

s

Dire

ctor

of H

ealth

an

d Ad

ult S

ocia

l Car

e

The

Supp

ortin

g Pe

ople

Stra

tegy

The

Hous

ing

Stra

tegy

ARM

Act

ion

Plan

• T

o of

fer a

rang

e of

hou

sing

opp

ortu

nitie

s fo

r peo

ple

who

need

hou

sing

rela

ted

supp

ort b

y re

conf

igur

ing

spec

ialis

tsu

ppor

ted

hous

ing

arou

nd th

e ne

eds

of E

nfie

ld re

side

nts

by d

evel

opin

g su

ppor

ted

hous

ing

sche

mes

in re

latio

nshi

pw

ith R

SLs

• Im

prov

e su

ppor

t for

vul

nera

ble

peop

le to

acc

ess

hous

ing

by in

crea

sing

the

supp

ly o

f ‘m

ove

on’ a

ccom

mod

atio

n to

supp

ort i

ndep

ende

nt li

ving

• A

s pa

rt of

the

deve

lopm

ent a

ppro

val o

f new

soc

ial r

ente

dho

mes

, wor

k w

ith O

ccup

atio

nal T

hera

pist

s to

incr

ease

th

e nu

mbe

r of

hom

es s

peci

fical

ly d

esig

ned

for p

eopl

e w

ith d

isab

ilitie

s

4a.x

vFu

lly im

plem

ent E

lect

roni

c So

cial

Car

eRe

cord

and

impr

ove

acce

ss to

ser

vice

s an

d in

form

atio

n

Incr

easi

ng th

e nu

mbe

r of s

uppo

rted

hous

ing

sche

mes

(**

To

be

dete

rmin

ed w

ith th

e Ho

usin

gCo

rpor

atio

n)

Incr

easi

ng th

e su

pply

of m

ove

on a

ccom

mod

atio

n

Incr

easi

ng th

e nu

mbe

r of h

omes

spec

ifica

lly d

esig

ned

for p

eopl

e w

ith a

disa

bilit

y

* Fo

r new

use

rs

4a.x

vi R

ecru

itmen

t and

rete

ntio

n• I

ncre

ase

the

num

ber o

f dire

ctly

empl

oyed

socia

l car

e st

aff

Redu

ce th

e le

vel o

f age

ncy

soci

al w

ork

staf

f and

man

ager

s in

adu

lt so

cial

se

rvic

es b

y 10

%

• Dev

elop

a G

row

You

r Ow

n sc

hem

e fo

r Adu

lt so

cial

car

eN

o. o

f pla

ces

on G

row

You

r Ow

n Sc

hem

e

* Fo

r all

exis

ting

user

s

X X X tba

41Quality Health and Care Services for Vulnerable People in Enfield

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

4a.x

vii T

o im

plem

ent a

revi

sed

suic

ide

prev

entio

n st

rate

gy

4a.x

viii

To d

evel

op h

ousi

ng re

late

d su

ppor

t for

peo

ple

with

HIV

/ AID

S

Stra

tegy

impl

emen

ted

Supp

ort o

pera

tiona

l

2005

2008

2005

2008

XSu

bjec

t to

succ

essf

ulbi

d to

DOH

Subj

ect t

o co

ntin

uatio

nof

NRF

fund

ing

Obje

ctiv

e 4a

. Im

prov

e ac

cess

to h

ealth

and

car

e by

wor

king

with

our

par

tner

s to

pro

vide

mod

ern

serv

ices

that

mee

t the

nee

ds o

f our

com

mun

ity

4a.x

ix To

redu

ce h

ealth

ineq

ualit

ies

thro

ugh

targ

eted

NRF

fund

ed in

terv

entio

n

4a.x

x To

ope

n th

e fir

st tw

o ne

w (L

IFT)

prim

ary

care

ce

ntre

s, e

ngag

ing

loca

l com

mun

ities

and

exp

andi

ng

the

rang

e of

hea

lth p

rom

otio

n / i

mpr

ovem

ent

activ

ities

und

erta

ken

• To

incr

ease

the

num

bers

of p

eopl

e en

terin

g an

d su

stai

ning

dru

g tre

atm

ent (

see

Aim

3e)

• To

deve

lop

and

impl

emen

t a m

ulti-

agen

cy

subs

tanc

e m

isus

e sc

reen

ing

tool

for c

hild

ren

and

youn

g pe

ople

4a.x

xiiA

lign

the

partn

ersh

ip a

nd d

eliv

ery

stru

ctur

es fo

rth

e PC

Ts n

ew s

trate

gic

plan

(Brig

ht F

utur

es) w

ith th

eHe

alth

Impr

ovem

ent a

nd H

ealth

and

Soc

ial C

are

dim

ensi

ons

of th

e Lo

cal S

trate

gic

Partn

ersh

ip

Inte

rven

tions

und

erta

ken

2005

2008

4a.x

xiLA

A He

alth

targ

ets

New

stru

ctur

es a

nd w

ork

prog

ram

mes

agre

ed a

nd im

plem

ente

d

Edm

onto

n Gr

een

2005

2008

Dire

ctor

of H

ealth

an

d Ad

ult S

ocia

l Car

e

Dire

ctor

of H

ealth

and

Adul

t Soc

ial C

are

/DA

T Co

-ord

inat

or

Dire

ctor

of H

ealth

and

Adul

t Soc

ial C

are

Pool

ed

treat

men

t bud

get

Com

mun

ity

Safe

ty S

trate

gy

Child

ren

and

Youn

gpe

ople

Sub

stan

ceM

isus

e Pl

an

The

DAT

Trea

tmen

t Pla

n

ARM

Act

ion

Plan

2005

2009

2005

2007

4b.i

Cont

inua

lly im

prov

e th

e qu

ality

of s

ervi

ces

for

vuln

erab

le c

hild

ren

and

youn

g pe

ople

thro

ugh

orga

nisa

tiona

l lea

rnin

g

Qual

ity A

ssur

ance

Boa

rd to

mee

t re

gula

rly to

revi

ew p

erfo

rman

ce

Man

agem

ent T

eam

to m

axim

ise

lear

ning

opp

ortu

nitie

s th

roug

h re

gula

rco

nsid

erat

ion

of s

peci

fic c

ases

2005

2010

4pa

4pa

XX

X

Assi

stan

t Dire

ctor

Child

ren

and

Fam

ilies

Obje

ctiv

e: 4

b. W

ork

with

our

par

tner

s to

pro

vide

hig

h qu

ality

ser

vice

s fo

r all

child

ren

espe

cial

ly th

ose

with

add

ition

al n

eeds

X X

4pa

42 Quality Health and Care Services for Vulnerable People in Enfield

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

2005

2008

4b.ii

Dev

elop

the

Enfie

ld C

hild

ren'

s Tr

ust a

rrang

emen

ts b

yim

plem

entin

g th

e Ch

ange

for C

hild

ren

Prog

ram

me

(See

als

o Ai

m 2

)

Ensu

re th

at th

e ar

rang

emen

ts fo

r the

Enfie

ld C

hild

ren'

s Tr

ust p

artn

ersh

ip,

stru

ctur

es a

nd g

over

nanc

e ar

e fit

for

purp

ose

and

supp

ort t

he d

eliv

ery

ofbe

tter s

ervi

ces

and

outc

omes

for

child

ren

and

youn

g pe

ople

XFu

llyIm

plem

ent

Enfie

ld's

Child

ren'

sTr

ust

Impl

emen

t Chi

ldre

n's

Area

Par

tner

ship

sac

ross

the

Boro

ugh

XX

Dire

ctor

Edu

catio

nCh

ildre

n's

Serv

ices

an

d Le

isur

e

Obje

ctiv

e: 4

b. W

ork

with

our

par

tner

s to

pro

vide

hig

h qu

ality

ser

vice

s fo

r all

child

ren

espe

cial

ly th

ose

with

add

ition

al n

eeds

Prod

uce

and

impl

emen

t a m

ulti-

agen

cy,

area

-wid

e Ch

ildre

n's

Serv

ice

Wor

kfor

ce S

trate

gy

XX

Impl

emen

t mor

e ef

fect

ive

info

rmat

ion

shar

ing

arra

ngm

ents

incl

udin

g in

form

atio

n sh

arin

g pr

otoc

ols

and

serv

ice

dire

ctor

ies

X

Cont

inue

to s

treng

then

the

Loca

lSa

fegu

ardi

ng C

hild

ren'

s Bo

ard

to

prom

ote

the

wel

fare

of c

hild

ren

and

youn

g pe

ople

X

Ensu

re th

at c

hild

ren,

you

ng p

eopl

e,

pare

nts

and

care

rs a

re p

rovi

ded

with

oppo

rtuni

ties

to s

hape

and

influ

ence

the

desi

gn, d

eliv

ery

and

eval

uatio

n of

ser

vice

s

XX

Enha

nce

the

role

and

reso

urce

s of

the

volu

ntar

y se

ctor

to e

nsur

e ef

fect

ive

partn

ersh

ip a

nd c

o-op

erat

ive

wor

king

betw

een

the

volu

ntar

y an

d co

mm

unity

sect

or a

nd s

tatu

tory

age

ncie

s (s

ee a

lso

Aim

2 O

LI M

arsh

Hou

se)

CPA

Corp

orat

e As

sess

men

tAc

tion

Plan

Carry

out

a P

rope

rty R

evie

w to

m

axim

ise

the

effe

ctiv

e us

e of

Co

unci

l and

Par

tner

s' ac

com

mod

atio

n

X X

Adop

t the

Com

mon

Ass

essm

ent

Fram

ewor

k an

d Le

ad P

rofe

ssio

nal t

oen

able

mor

e ef

fect

ive

mul

ti ag

ency

wor

king

and

sha

red

early

ass

essm

ent

of c

hild

ren

with

add

ition

al n

eeds

X

43Quality Health and Care Services for Vulnerable People in Enfield

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

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4b.ii

iIm

prov

e ed

ucat

iona

l out

com

es fo

r loo

ked

afte

r chi

ldre

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ng p

eopl

e le

avin

g ca

re a

ged

16+

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CSE

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aver

s (L

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BV16

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% L

AC w

ith u

p to

dat

e Pe

rson

alEd

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s

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0)

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aand

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ARM

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75 1.1

100%

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8080

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Obje

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b. W

ork

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our

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tner

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hig

h qu

ality

ser

vice

s fo

r all

child

ren

espe

cial

ly th

ose

with

add

ition

al n

eeds

2005

2010

4b.iv

Impr

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plac

emen

t cho

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for L

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ter C

hild

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PAF

C69

Dist

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chi

ldre

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wly

look

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re p

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d fro

m h

ome

Incr

ease

the

num

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f loc

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ster

care

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PAF

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% o

f chi

ldre

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ed u

nder

16

who

had

bee

n lo

oked

afte

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ly fo

r at l

east

2.5

yea

rs, w

how

ere

livin

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the

sam

e pl

acem

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orat

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ears

or a

re p

lace

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r opt

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PAF

A1 –

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bilit

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pla

cem

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for

LAC

= %

of L

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or m

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pl

acem

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in 1

yea

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2220

20 55 14 8 86 85 100

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95 80 85 tba

tba

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4b.v

Impr

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plac

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t cho

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% in

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ass

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are

car

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4b.v

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crui

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t and

rete

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soc

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tial a

sses

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ompl

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in

7 d

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% o

f cor

e as

sess

men

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ompl

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in35

day

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f qua

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ork v

acan

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illed

Redu

ce p

erce

ntag

e of

age

ncy s

taff

PAF

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ren

aged

at l

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and

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look

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plac

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r pla

ced

for a

dopt

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Incr

ease

% o

f LAC

who

hav

e ap

prop

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hea

lth c

heck

s (P

AF C

19)

% o

f rev

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s of

chi

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ses

com

plet

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n tim

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F C2

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2

% o

f car

e le

aver

s who

hav

e pa

thw

ay p

lans

2005

2010

2005

2010

2005

2010

44 Quality Health and Care Services for Vulnerable People in Enfield

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

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808

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Perfo

rman

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sour

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ery

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(s)

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shi

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e ba

lanc

e of

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d in

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se th

e nu

mbe

r of v

ulne

rabl

e ad

ults

and

old

er p

eopl

e he

lped

to li

ve

at h

ome

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aym

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e m

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com

mun

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to li

ve m

ore

inde

pend

ent l

ives

2005

2008

2005

2008

2005

2008

2005

2008

PAF

D39

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ople

rece

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g a

stat

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eeds

PAF

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45Quality Health and Care Services for Vulnerable People in Enfield

Actio

n &

Key

Mile

ston

es

Star

tEn

d

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surin

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ogre

ss &

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cess

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46 Supporting the Delivery of Excellent Services

Aim 5 Supporting the Deliveryof Excellent Services

47Supporting the Delivery of Excellent Services

Supporting the Delivery of Excellent Services

We aim to continually improve on theservices we deliver to our residents byregularly reviewing the quality of informationwe have and by challenging our ownperformance across the Council. We willensure that the Council’s financial standingis sound and it meets its statutoryobligations. We will make sure our ITinfrastructure will deliver modern and valuefor money services and that our staff aretrained to deliver good quality services.We will improve on the ways customerscan access our services and the way wecommunicate with our residents, involvingthem in service development to increaseoverall satisfaction with the Council.

What will change?

We will:• Develop a new strategy to improve

customer access to services• Further improve value for money,

efficiency and quality of services byreducing costs and improvingperformance

• Maximise the use of resources byreviewing office accommodation, waysof working, procurement and technology

• Develop the skills and knowledge of staff• Effectively engage and communicate

with communities in the development ofservices and the local area

• Work effectively with partners in thedelivery of the Community Strategy andthe Local Area Agreement

Our objectives

5a. Deliver a customer focused approachthat helps all people access councilservices.

5b. Increase the efficiency, value formoney and quality of services throughcontinuous improvement andperformance management.

5c. Communicate the council’s vision andvalues to staff, residents and partners.

5d. Empower staff to have the skills,motivation and opportunities toimprove services.

5e. Provide effective communityleadership and increase publicparticipation in the council’s decisionmaking process and local initiatives.

5f. Deliver the community strategy, localneeds and priorities by productivepartnership working.

Lead MemberCouncillor Michael LavenderCouncillor Ann ZinkinCouncillor John Jackson

Lead OfficerSheila DawsonAnn Pennell

48 Supporting the Delivery of Excellent Services

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

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50 Supporting the Delivery of Excellent Services

Actio

n &

Key

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ston

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surin

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808

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51Supporting the Delivery of Excellent Services

Actio

n &

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prov

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52 Supporting the Delivery of Excellent Services

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53Supporting the Delivery of Excellent Services

Actio

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Mile

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Star

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54 Supporting the Delivery of Excellent Services

Actio

n &

Key

Mile

ston

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Star

tEn

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surin

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55Supporting the Delivery of Excellent Services

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

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partn

ersh

ips

in E

nfie

ldRe

port

prod

uced

X

Orga

nise

an

autu

mn

even

t to

take

repo

rt re

com

men

datio

ns fo

rwar

dX

5f.ii

Enfie

ld C

ompa

ct /

wor

k w

ith th

e co

mm

unity

and

vo

lunt

ary

sect

or:

2005

2008

60 Economically Successful and Socially Inclusive

Aim 6 Economically Successfuland Socially Inclusive

61Economically successful and socially inclusive

Economically Successful and Socially

Inclusive

We aim to work with our partners togenerate and develop sustainable long-term economic prosperity and social well-being for the borough and develop acohesive community. We will continue toimprove facilities for families andencourage investment that will createemployment. The number of people livingin temporary accommodation will bereduced and we will ensure councilhomes will be improved.

What will change?

We will:• Achieve “2” stars for housing by

improving services, community safetyon estates and increasing tenantinvolvement and satisfaction

• Work towards achieving the DecentHomes standard for tenants andleaseholders.

• Open the Angel Centre in Summer 2007to support parents, children and youngpeople

• Support an increase in business start-ups and help to sustain smallbusinesses in Enfield

• Work with the voluntary sectors toencourage volunteering in Enfield andincrease the number of volunteer schoolgovernors, special constables,magistrates and prison visitors.

• Develop a new place shaping strategy,including area action plans

• Open a new centre for housingmanagement services to tenants

Our objectives

6a. Work to develop a prosperous localeconomy with our partners.

6b. Promote opportunities foremployment by encouraging businessgrowth, skills, training and by reducingbarriers to work.

6c. Improve deprived neighbourhoods byworking with our partners and thelocal community.

6d. Tackle discrimination, promoteequality of access and good relationsbetween all groups in the community.

6e. Improve the quality of housing in theborough through partnership working.

6f. Promote healthier communitiesthrough effective partnership working.

Lead MemberCouncillor John JacksonCouncillor Matthew Laban

Lead OfficerJohn PryorAnn Pennell

62 Economically Successful and Socially Inclusive

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

leLe

adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

6a.i

Cont

inue

to w

ork

with

nei

ghbo

urin

g bo

roug

hs, k

ey

agen

cies

and

the

sub

regi

on to

pro

mot

e ec

onom

ic

deve

lopm

ent i

n no

rth L

ondo

n

Cont

ribut

e to

the

prod

uctio

n of

st

rate

gies

for t

he a

lloca

tion

of e

xter

nal

fund

ing

sour

ces

for t

he s

ub-re

gion

2005

2008

XHe

ad o

f Eco

nom

icDe

velo

pmen

tTh

e ER

DF O

bjec

tive

2St

rate

gy fo

r Lon

don

The

LDA

Sing

lePr

ogra

mm

e

6a.ii

Ado

pt s

patia

l pla

nnin

g po

licie

s to

pro

mot

e a

sust

aina

ble

and

pros

pero

us lo

cal e

cono

my,

incl

udin

g re

vita

lised

tow

n ce

ntre

s

See

Aim

1 ob

ject

ive

1f fo

r det

ails

on

Loca

l Dev

elop

men

t Fra

mew

ork

2005

2008

XHe

ad o

f Pla

nnin

g,Po

licy,

Proj

ects

an

d De

sign

Loca

l Dev

elop

men

tFr

amew

ork

Obje

ctiv

e 6a

. Wor

k to

dev

elop

a p

rosp

erou

s lo

cal e

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with

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tinue

to p

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tral g

over

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L an

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Afo

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oad

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im

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Enfie

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trans

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Impr

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Arra

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2005

Ongo

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XX

Loca

l Im

plem

enta

tion

Plan

6a.iv

Ful

ly u

tilis

e br

ownf

ield

site

s an

d en

hanc

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der i

ndus

trial

esta

tes

to a

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ve th

e Co

unci

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usta

inab

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omm

uniti

esob

ject

ives

and

reta

in a

nd d

evel

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mpl

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tuni

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Secu

re re

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Brim

sdow

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bop

portu

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s (L

DA)

Prom

otio

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mix

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se d

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tIn

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Par

k

Com

plet

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e fo

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trial

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te im

prov

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ts

2005

2008

2005

2007

X X

X

Head

of E

cono

mic

Deve

lopm

ent

Assi

stan

t Dire

ctor

Child

ren'

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cess

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ppor

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Assi

stan

t Dire

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Reso

urce

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d As

set

Man

agem

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Educ

atio

nDe

velo

pmen

t Pla

n

LDA

Priv

ate

sect

or

ERDF

, LDA

, LBE

ca

pita

l gra

nts

6b.i

Offe

r tas

ter p

rogr

amm

es a

nd a

cces

s co

urse

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peo

ple

who

may

be

inte

rest

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retra

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g as

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re w

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in

par

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turn

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to w

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the

boro

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ord

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ble

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xten

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usio

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g

Shor

t tas

ter s

essi

ons

2005

2008

100

100

Exte

nded

tast

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essi

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60 15%

100%

60 28%

100%

tba

tba

38%

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BV19

2a –

av.

Days

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pra

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rain

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rs to

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k

X

63Economically Successful and Socially Inclusive

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

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Perfo

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Tim

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adRe

sour

ces

Deliv

ery

Plan

(s)

09/1

0

6b.iv

Red

uce

the

rate

of w

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impr

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of l

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ploy

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mp

Prim

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ad o

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• W

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in p

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ob C

entre

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d ot

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genc

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appl

icat

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from

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BME

popu

latio

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the

loca

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unity

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cour

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Inte

rven

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begi

nsX X

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y Co

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sX

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of a

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isio

n an

dac

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for P

onde

rs E

ndX

• W

ork

with

the

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and

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lls C

ounc

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sup

port

the

empl

oym

ent o

f you

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roug

h th

e Pu

blic

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tor

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entic

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ps

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asic

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aini

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ploy

ees

%3.

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BME

empl

oyee

s %

21.0

0%22

.00%

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0%

Num

ber o

f Pub

lic S

ecto

r App

rent

ices

tba

tba

tba

Sep

04Ap

r 08

2006

2008

6c.i

Max

imis

e im

pact

of N

eigh

bour

hood

Ren

ewal

(LAA

)

•Im

plem

ent o

ne w

ell d

esig

ned

inte

rven

tion

(OLI

) to

crea

te a

mor

e fo

cuse

d im

pact

(low

inco

me

and

child

pov

erty

)

NRF

exp

endi

ture

with

in ta

rget

or a

spr

ofile

d by

GOL

XN

RF F

undi

ngHe

ad o

f Sus

tain

able

Com

mun

ities

6c.ii

Cons

ult o

n th

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unci

l's n

ew v

isio

n fo

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Bor

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's Fu

ture

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• D

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opm

ent,

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the

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mun

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impl

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LDF

Shap

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Enfie

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Com

mun

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Com

mun

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, LDF

, ot

her C

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rate

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as a

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Obje

ctiv

e 6c

. Im

prov

e de

priv

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s by

wor

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with

our

par

tner

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d th

e lo

cal c

omm

unity

64 Economically Successful and Socially Inclusive

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

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Targ

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Perfo

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Tim

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sour

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(s)

09/1

0

6c.ii

i To

wor

k in

par

tner

ship

with

the

volu

ntar

y an

d co

mm

unity

sect

or to

ens

ure

thei

r inc

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n in

join

tly d

evel

opin

g Ch

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6c.iv

Deve

lop

and

impl

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t effe

ctiv

e pe

rform

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man

agem

ent a

nd a

rrang

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ts

6c.v

Empo

wer

loca

l peo

ple

to h

ave

a gr

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influ

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al d

ecsi

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akin

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d th

e de

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out

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e

Com

plet

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of V

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l exc

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Impr

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side

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)

Com

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ocia

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Com

preh

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view

of

VCS

X

X

Head

of S

usta

inab

leCo

mm

uniti

es

Obje

ctiv

e 6c

. Im

prov

e de

priv

ed n

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bour

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s by

wor

king

with

our

par

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s an

d th

e lo

cal c

omm

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2006

2009

2006

2009

2006

2009

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22

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6d.i

Impl

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2007

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Obje

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65Economically Successful and Socially Inclusive

Actio

n &

Key

Mile

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Mea

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Dev

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nfie

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itiat

ives

2007

Ongo

ing

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Obje

ctiv

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alth

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2006

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2005

2008

Succ

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esX

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Regu

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smok

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form

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and

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Effe

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the

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H Cl

inic

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trate

gyX

2005

2008

2005

2008

70 Economically Successful and Socially Inclusive

Actio

n &

Key

Mile

ston

es

Star

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d

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surin

g Pr

ogre

ss &

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cess

07/0

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ets

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dica

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Tim

esca

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09/1

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iii P

rom

ote

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thy

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sup

port

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occu

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vice

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rogr

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upat

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X

6f.x

Red

uce

the

num

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nage

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lar m

onito

ring

of th

e Te

enag

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n Pl

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e Pr

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oard

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per

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ales

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-17

BVP

I 197

2005

2010

40 (-

25)

38 (-

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Obje

ctiv

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ronm

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te

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licy

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ren

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ilies

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age

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nanc

yAc

tion

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6f.x

i Adu

lt Se

rvic

es to

wor

k w

ith th

e PC

T to

pro

mot

e up

take

of

influ

enza

imm

unis

atio

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ongs

t old

er p

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e PC

T Ta

rget

20

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%Di

rect

or H

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and

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t Soc

ial C

are

6f.x

ii In

par

tner

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with

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CP w

ork

to th

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ES/S

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tgu

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tives

in re

latio

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ildre

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• In

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rs b

reas

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terly

mon

itorin

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form

atio

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rect

ly to

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rt Un

it fro

m th

elo

cal p

rogr

amm

e20

0520

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XX

• R

educ

tion

in th

e nu

mbe

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nfan

ts a

dmitt

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hos

pita

l with

nutri

tion

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iges

tion

rela

ted

illne

ssX

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Assi

stan

t Dire

ctor

Child

ren'

s Ac

cess

and

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ort

Teen

age

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nanc

yAc

tion

Plan

6f.ix

Trad

ing

Stan

dard

s an

d Li

cens

ing

to c

ontin

ue to

dev

elop

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ativ

es to

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arm

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mok

ing

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icy

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uce

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ive

smok

ing

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espo

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me

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okin

g is

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in s

ilver

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est p

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g to

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ales

to u

nder

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roof

of A

ge S

chem

e –

join

t ini

tiativ

e w

ith tr

adin

g st

anda

rds

and

Conn

exio

ns

• C

hild

ren’s

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tres

will

con

tinue

to d

evel

op w

ork

on fa

mily

heal

th p

rom

otio

nX

XX

• R

educ

e sm

okin

g am

ongs

t pre

gnan

t mot

hers

XX

X

• G

ive

info

rmat

ion

and

guid

ance

on

nutri

tion,

hyg

iene

and

safe

ty to

par

ents

XX

X

No. l

icens

ees r

each

ing

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r/gol

d st

anda

rd in

Nei

ghbo

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enew

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rea

6070

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ctio

n in

age

rest

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d sa

les

16%

No o

f pro

of o

f Age

card

s iss

ued

65

2005

2010

71Economically Successful and Socially Inclusive

Actio

n &

Key

Mile

ston

es

Star

tEn

d

Mea

surin

g Pr

ogre

ss &

Suc

cess

07/0

808

/09

Targ

ets

Perfo

rman

ce In

dica

tor

Tim

esca

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adRe

sour

ces

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ery

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(s)

09/1

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6f.x

iiiPr

omot

e he

alth

ier c

omm

uniti

es in

sch

ools

thro

ugh

effe

ctiv

e pa

rtner

ship

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king

:

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utrit

iona

l Ana

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set

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us o

n cu

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t new

regu

latio

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ools

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ompl

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ol E

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ess

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usio

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port

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ical

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ivity

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n Pl

an

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velo

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t app

rova

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r aPr

imar

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topi

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men

u on

new

cos

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xistin

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ools

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rtner

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s 50

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ork

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ield

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A critical element of our performance andImprovement Plan is the measurement,monitoring, reporting and review ofperformance in relation to each of ouraims and objectives. This enables us tojudge whether the actions in this plan areleading to continuous improvement acrossour services. For each objective andaction we have set performance indicatorsand targets to monitor progress towardsachieving our aims.

Keeping the plan on track

Monitoring is a vital activity to ensure thatinformation on progress and outcomes isavailable to judge whether actions in theplan are being implemented. It must beundertaken to ensure that deadlines areachieved, within budget, and anycorrective action can be instituted quicklyand effectively. Each action identifies thelead officer responsible for theimplementation of those actions. Theofficer is responsible for ensuring thatsystems are in place for generating goodquality and consistent data on whichjudgements can be made, at regularintervals, on progress made with theaction points and targets.

Performance Management

A number of critical success factors andkey performance indicators have beenidentified as being essential to theachievement of our ambitions. These willbe considered monthly by the:Corporate Management Board andreported regularly to the StrategicLeadership Forum and Best Value CabinetSub Committee.

The key performance indicators to beconsidered are shown on the next page.

The full Plan including monitoringinformation will be considered quarterly,including both progress against actionsand outputs (performance indicators) by :• Departmental Management Teams

(DMT) - for those areas of the plan forwhich they are responsible; and

• Best Value Cabinet Sub Committee – onthe priority Indicators; and

• Corporate Management Board (CMB)and Cabinet – on the whole plan,including statutory Best ValuePerformance Indicators (BVPIs).

72 Appendix 1

Appendix 1 Reviewing the Plan

Key Performance Indicators

Aim 1 Cleaner Greener Enfield

Speed of processing major planning applications BV 109aSuccessful appeals against planning applications BV 204Household waste recycled BV 82aHousehold waste composted BV 82bHousehold waste collected BV 84a

Aim 2 Education & Lifelong Learning

5-16 year olds involved in minimum of 2 hrs PE and school sports each week CPA C16Library visits per 1000 population PLSS6Cost per library visit CPA C13absence – secondary schools BV45 absence – primary schools BV46

Aim 3 A Safer Enfield

Domestic burglaries per 1000 households BV 126Violent crime per 1000 population BV127aRobberies per 1000 population BV 127bVehicle crime per 1000 population BV 128Looked after Children: final warning/convictions LAA C21Looked after Children: offences LAA C21

Aim 4 Quality health and care services

Looked After Children with a named qualified social worker LocalLooked After Children with 3 or more placements per year BV49Care Leavers (16+) with at least 1 GCSE/GNVQ BV50Care Leavers in education/training/employment at 19 BV161 Adults: problem drug users in drug treatment programmes LAA S24Young people: problem drug users in drug treatment programmes LAA S25Problem drug users entering Housing Support programmes LAA S26

73Appendix 1

Continued next page

74 Appendix 1

Aim 5 Excellent services

% of council tax collected BVPI 9% of business rates collected BVPI 10% of invoices paid on time BVPI 8Processing new benefit claims BV78aProcessing benefit change of circumstances BV78bContact Centre calls answered within 20 seconds LocalCustomer enquiries dealt with at first point of contact LocalRent Collection BV66aRent Arrears: tenants more than 7 weeks in arrears BV66b

Aim 6 Economically successful and socially inclusive

Urgent repairs completed on time CPA H4Average time to complete non-urgent repairs CPA H5Average time to re-let local authority housing BV212 Unintentionally homeless: time spent in hostel accommodation BV183b% change in non-decent homes during year BV184bHousing: average weekly management cost CPA H9

75Appendix 1

76 Appendix 2

Appendix 2 Best Value andLocal PerformanceIndicators Data

Each

yea

r, th

e Co

unci

l is

requ

ired

to p

ublis

h de

tails

of

perfo

rman

ce, a

nd fu

ture

targ

ets

agai

nst a

rang

e of

nat

iona

lin

dica

tors

set

by

the

Gove

rnm

ent.

Thes

e ar

e kn

own

as“B

est V

alue

Per

form

ance

Indi

cato

rs”

Man

y of

the

indi

cato

rs re

mai

n th

e sa

me

from

yea

r to

year

, allo

win

g a

com

paris

on to

be

mad

e of

Enf

ield

’s pe

rform

ance

ove

r a p

erio

d of

tim

e.

The

tabl

e an

d gr

aph

show

per

form

ance

tren

ds in

200

6/7

com

pare

d to

2005

/6 a

gain

st e

ach

of th

e Be

st V

alue

Per

form

ance

Indi

cato

rs in

Enfie

ld’s

Impr

ovem

ent P

lan.

Sum

mar

y da

ta c

an a

lso

be fo

und

at th

e st

art o

f eac

h of

the

Six

Aim

ssh

own

in th

is A

ppen

dix.

Enfie

ld in

200

6/7

com

pare

d to

200

5/6

for a

ll B

est V

alue

Per

form

ance

Indi

cato

rs

tota

l%

Impr

oved

8569

.1%

Got W

orse

2923

.6%

Stay

ed th

e Sa

me*

97.

3%

* Pe

rform

ance

sta

yed

the

sam

e fo

r nin

e in

dica

tors

whe

re 1

00%

alre

ady

bein

g ac

hiev

ed a

nd n

o sc

ope

for

furth

er im

prov

emen

t

AIM

S 1-

6 Be

st V

alue

Per

form

ance

Indi

cato

r tre

nds:

Enf

ield

in 2

006/

7 co

mpa

red

to 2

005/

6

90 80 70 60 50 40 30 20 10 0Im

prov

edGo

t Wor

seSt

ayed

the

Sam

e*

Number of Indicators

Perfo

rman

ce S

umm

ary

77Appendix 2

Aim

1 –

A C

lean

er, G

reen

er E

nfie

ld

Each

yea

r, th

e Co

unci

l is

requ

ired

to p

ublis

h de

tails

of

perfo

rman

ce, a

nd fu

ture

targ

ets

agai

nst a

rang

e of

nat

iona

lin

dica

tors

set

by

the

Gove

rnm

ent.

Thes

e ar

e kn

own

as“B

est V

alue

Per

form

ance

Indi

cato

rs”

Man

y of

the

indi

cato

rs re

mai

n th

e sa

me

from

yea

r to

year

, allo

win

g a

com

paris

on to

be

mad

e of

Enf

ield

’s pe

rform

ance

ove

r a p

erio

d of

tim

e.

The

tabl

e an

d gr

aph

show

per

form

ance

tren

ds in

200

6/7

com

pare

d to

2005

/6 a

gain

st e

ach

of th

e Be

st V

alue

Per

form

ance

Indi

cato

rs u

nder

Aim

1 o

f Enf

ield

’s Im

prov

emen

t Pla

n.

Aim

1:

Enfie

ld in

200

6/7

com

pare

d to

200

5/6

for t

he B

est V

alue

Per

form

ance

Indi

cato

rs

tota

l%

Impr

oved

2367

.55%

Got W

orse

1029

.41%

Stay

ed th

e Sa

me*

12.

94%

* Pe

rform

ance

sta

yed

the

sam

e fo

r one

indi

cato

r whe

re 1

00%

alre

ady

bein

g ac

hiev

ed a

nd n

o sc

ope

for

furth

er im

prov

emen

t

Aim

1Be

st V

alue

Per

form

ance

Indi

cato

r tre

nds:

Enf

ield

in 2

006/

7 co

mpa

red

to 2

005/

6

25 20 15 10 5 0Number of Indicators

Impr

oved

Got W

orse

Stay

ed th

e Sa

me*

79Appendix 2

% o

f foo

tway

s in

nee

d of

repa

ir

% o

f prin

cipa

l roa

d ne

twor

k w

here

stru

ctur

alm

aint

enan

ce s

houl

d be

con

side

red

% o

f non

-prin

cipa

l roa

d ne

twor

k w

here

stru

ctur

al m

aint

enan

ce s

houl

d be

con

side

red

% o

f the

unc

lass

ified

road

net

wor

k w

here

stru

ctur

al m

aint

enan

ce s

houl

d be

con

side

red

Num

ber o

f day

sm

ajor

cou

ncil

road

wor

ks in

plac

e pe

r kilo

met

re o

n bu

sy ro

ads

Inte

rven

tion

by th

e Se

cret

ary

of S

tate

und

erTr

affic

Man

agem

ent A

ct p

ower

s

FOOT

PATH

MAI

NTE

NAN

CE%

of f

ootp

aths

and

righ

ts o

f way

in th

e lo

cal

auth

ority

are

a th

at a

re e

asy

to u

se b

y th

epu

blic

% o

f pla

nnin

g ap

plic

atio

ns d

eter

min

ed in

line

with

the

Gove

rnm

ents

dev

elop

men

t con

trol

targ

et to

det

erm

ine

60%

of m

ajor

plan

ning

appl

icat

ions

with

in 1

3 w

eeks

% o

f pla

nnin

g ap

plic

atio

ns d

eter

min

ed in

line

with

the

Gove

rnm

ents

dev

elop

men

t con

trol

targ

et to

det

erm

ine

65%

of m

inor

plan

ning

appl

icat

ions

with

in 8

wee

ks

% o

f pla

nnin

g ap

plic

atio

ns d

eter

min

ed in

line

with

the

Gove

rnm

ents

dev

elop

men

t con

trol

targ

et to

det

erm

ine

80%

of o

ther

plan

ning

appl

icat

ions

with

in 8

wee

ks

187

223

224a

224b

100

CPA

E19

178

109a

109b

109c En

field

’s pe

rform

ance

is w

ithin

the

best

25%

per

form

ers

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

mid

dle

50%

rang

e in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e lo

wes

t 25%

per

form

ers

in E

ngla

nd

Top

25%

in E

ngla

ndEn

glan

dM

edia

n

Botto

m25

% in

Engl

and

Targ

etAc

tual

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2007

/820

08/9

2009

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HIGH

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/FOO

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MAI

NTE

NAN

CE

Com

para

tive

data

not

publ

ishe

d fo

r 200

5/6

Com

para

tive

data

not

publ

ishe

d fo

r 200

5/6

Com

para

tive

data

not

publ

ishe

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r 200

5/6

12%

23%

33%

14.4

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%14

%19

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n/a

n/a

n/a

n/a

10%

9.80

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6.5%

n/a

n/a

n/a

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80%

8.95

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6%8.

3%8%

n/a

n/a

n/a

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28.2

9%27

.00%

20.4

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0.1

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1.4

1.4

1.4

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1

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No

No

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88.2

%75

.0%

64.8

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.0%

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%78

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%

81.0

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69.0

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83.2

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88.2

8%85

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91.3

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91.3

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PLAN

NIN

G

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1 –

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er, G

reen

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nfie

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Top

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ngla

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alTa

rget

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al20

07/8

2008

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0

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renc

eIn

dica

tor

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para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

HIGH

WAY

/FOO

TWAY

MAI

NTE

NAN

CE

FOOT

PATH

MAI

NTE

NAN

CE

Over

all %

sat

isfie

d w

ith th

e pl

anni

ng s

ervi

ce

Did

the

auth

ority

sub

mit

the

Loca

l Dev

elop

men

tSc

hem

e (L

DS) b

y 28

th M

arch

200

5 an

d th

erea

fter

mai

ntai

n a

3-ye

ar ro

lling

pro

gram

me?

Has

the

loca

l pla

nnin

g au

thor

ity m

et th

e m

ilest

ones

whi

ch th

e cu

rrent

Loc

al D

evel

opm

ent S

chem

e (L

DS)

sets

out

?

Did

the

Loca

l Pla

nnin

g Au

thor

ity p

ublis

h an

ann

ual

mon

itorin

g re

port

by D

ecem

ber o

f the

last

yea

r?

% o

f app

eals

allo

wed

aga

inst

the

auth

ority

's de

cisi

onto

refu

se o

n pl

anni

ng a

pplic

atio

ns

Loca

l Aut

horit

y sc

ore

agai

nst a

“Qu

ality

of P

lann

ing

Serv

ices

” ch

eckl

ist

% o

f res

pond

ents

sat

isfie

d w

ith th

e pr

ovis

ion

ofpu

blic

tran

spor

t inf

orm

atio

n

% o

f all

resp

onde

nts

satis

fied

with

loca

l bus

ser

vice

s

Aver

age

num

ber o

f day

s to

repa

ir a

stre

et li

ghtin

g fa

ult u

nder

the

cont

rol o

f the

cou

ncil

Aver

age

num

ber o

f day

s to

repa

ir a

stre

et li

ghtin

gfa

ult u

nder

the

cont

rol o

f a D

istri

butio

n N

etw

ork

Oper

ator

(DN

O)

111

200a

200b

200c

204

205

103

104

215a

215b

80%

*72

% *

65%

*n/

an/

a60

%67

%n/

an/

a80

%

n/a

n/a

n/a

n/a

yes

yes

yes

yes

yes

yes

n/a

n/a

n/a

n/a

noye

sno

yes

yes

yes

n/a

n/a

n/a

n/a

yes

yes

yes

yes

yes

yes

25%

30.5

%36

.1%

33.0

%37

.2%

35.0

%

37.7

%34

%33

%32

%

100%

94.0

%83

.3%

78.0

%94

.4%

100%

100%

100%

100%

100%

60%

55%

48%

n/a

n/a

n/a

58%

n/a

n/a

n/a

68%

61%

54%

n/a

n/a

n/a

64%

n/a

n/a

n/a

3.43

4.49

6.69

n/a

1.15

1.03

2.

032.

05

2.02

2.

00

14.0

321

.96

33.7

7n/

a7.

749.

91

16.5

917

.00

16.5

016

.00

PUBL

IC T

RAN

SPOR

T IN

FORM

ATIO

N

STRE

ET L

IGHT

ING

3 ye

arly

sur

vey.

Resu

lts s

how

nfo

r 200

6/7

surv

ey. *

Dat

a as

at M

ay 2

007

befo

re D

istri

ctCo

unci

l res

ults

pub

lishe

d.

3 ye

arly

sur

vey.

Resu

ltssh

own

for 2

006/

7 su

rvey

3 ye

arly

sur

vey.

Resu

ltssh

own

for 2

006/

7 su

rvey

Aim

1 –

A C

lean

er, G

reen

er E

nfie

ld

Top

25%

inEn

glan

dEn

glan

dM

edia

nBo

ttom

25%

in E

ngla

ndTa

rget

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alTa

rget

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al20

07/8

2008

/920

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0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

PLAN

NIN

G

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

81Appendix 2

Prop

ortio

n of

rele

vant

land

and

hig

hway

s as

sess

ed a

sha

ving

com

bine

d de

posit

s of

litte

r and

det

ritus

that

fall

belo

w a

n ac

cept

able

leve

l

Prop

ortio

n of

rele

vant

land

and

hig

hway

s fro

m w

hich

unac

cept

able

leve

ls of

gra

ffiti

are

visib

le

Prop

ortio

n of

rele

vant

land

and

hig

hway

s fro

m w

hich

unac

cept

able

leve

ls of

fly-

post

ing

are

visib

le

% o

f peo

ple

satis

fied

with

the

clean

lines

s st

anda

rd in

thei

r are

a

Num

ber o

f ‘sit

es o

f pot

entia

l con

cern

’ [w

ithin

the

loca

lau

thor

ity a

rea]

, with

resp

ect t

o la

nd c

onta

min

atio

n

Num

ber o

f site

s fo

r whi

ch s

uffic

ient

det

aile

din

form

atio

n is

avai

labl

e to

dec

ide

whe

ther

rem

edia

tion

of th

e la

nd is

nec

essa

ry, a

s a

perc

enta

ge o

f all

"site

s of

pote

ntia

l con

cern

"

Cost

of w

aste

col

lect

ion

per h

ouse

hold

Num

ber o

f kilo

gram

s of

hou

seho

ld w

aste

col

lect

ed p

erhe

ad o

f the

pop

ulat

ion

% c

hang

e fro

m th

e pr

evio

us y

ear i

n th

e nu

mbe

r of

kilog

ram

s of

hou

seho

ld w

aste

col

lect

ed p

er h

ead

ofpo

pula

tion

% o

f peo

ple

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essin

g sa

tisfa

ctio

n w

ith h

ouse

hold

was

te c

olle

ctio

n

% o

f pol

lutio

n co

ntro

l im

prov

emen

ts to

exis

ting

inst

alla

tions

com

plet

ed o

n tim

e

% o

f new

repo

rts o

f aba

ndon

ed v

ehicl

es in

vest

igat

edw

ithin

24h

rs o

f not

ifica

tion

199a

199b

199c 89 216a

216b 86 84a

84b

90a

217

218a

Top

25%

in E

ngla

ndEn

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dM

edia

n

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% in

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and

Targ

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2007

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2009

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8.8%

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n/a

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178

123

108

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0%

REFU

SE C

OLLE

CTIO

N, F

LY-T

IPPI

NG

& A

BAN

DON

ED V

EHIC

LES

3 ye

arly

sur

vey.

Resu

ltssh

own

for 2

006/

7 su

rvey

3 ye

arly

sur

vey.

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ltssh

own

for 2

006/

7 su

rvey

STRE

ET C

LEAN

SIN

G

Aim

1 –

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lean

er, G

reen

er E

nfie

ld

Top

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inEn

glan

dEn

glan

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edia

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ttom

25%

in E

ngla

ndTa

rget

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alTa

rget

Actu

al20

07/8

2008

/920

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0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

STRE

ET C

LEAN

SIN

G

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

Com

para

tive

Figu

res

% o

f aba

ndon

ed v

ehicl

es re

mov

ed w

ithin

24

hour

s fro

mth

e po

int a

t whi

ch th

e Au

thor

ity is

lega

lly e

ntitl

ed to

rem

ove

the

vehi

cle

Tota

l num

ber o

f con

serv

atio

n ar

eas

in th

e lo

cal

auth

ority

are

a.

% o

f con

serv

atio

n ar

eas

in th

e lo

cal a

utho

rity

area

with

an u

p-to

dat

e ch

arac

ter a

ppra

isal

% o

f con

serv

atio

n ar

eas

with

pub

lishe

d m

anag

emen

tpr

opos

als.

% o

f the

tota

l ton

nage

of h

ouse

hold

was

te w

hich

hav

ebe

en re

cycle

d

Tota

l ton

nage

of h

ouse

hold

was

te s

ent b

y th

e Au

thor

ityfo

r rec

yclin

g

% o

f the

tota

l ton

nage

of h

ouse

hold

was

te w

hich

hav

ebe

en s

ent f

or c

ompo

stin

g

Tonn

age

of h

ouse

hold

was

te s

ent b

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thor

ity fo

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g

% o

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iden

ts in

the

auth

ority

's ar

ea s

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d by

kerb

side

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n of

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e

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ts in

the

auth

ority

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ea s

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d by

kerb

side

colle

ctio

n of

at l

east

two

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clabl

es

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f peo

ple

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fied

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l rec

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es

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ple

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fied

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l tip

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ldw

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cen

tre

% o

f res

iden

ts s

atisf

ied

with

par

ks/o

pen

spac

es

218b

219a

219b

219c

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[i]

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[ii]

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[ii]

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119e

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1512

6.1

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3 ye

arly

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veys

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ults

show

n fo

r 200

6/7

surv

eys

WAS

TE R

ECYC

LIN

G

Aim

1 –

A C

lean

er, G

reen

er E

nfie

ld

Top

25%

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glan

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glan

dM

edia

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ttom

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ngla

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rget

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alTa

rget

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al20

07/8

2008

/920

09/1

0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

REFU

SE C

OLLE

CTIO

N, F

LY-T

IPPI

NG

& A

BAN

DON

ED V

EHIC

LES

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

83Appendix 2

Aim

2 –

Hig

h Qu

ality

Edu

catio

n an

d Li

felo

ng L

earn

ing

Each

yea

r, th

e Co

unci

l is

requ

ired

to p

ublis

h de

tails

of

perfo

rman

ce, a

nd fu

ture

targ

ets

agai

nst a

rang

e of

nat

iona

lin

dica

tors

set

by

the

Gove

rnm

ent.

Thes

e ar

e kn

own

as“B

est V

alue

Per

form

ance

Indi

cato

rs”

Man

y of

the

indi

cato

rs re

mai

n th

e sa

me

from

yea

r to

year

, allo

win

g a

com

paris

on to

be

mad

e of

Enf

ield

’s pe

rform

ance

ove

r a p

erio

d of

tim

e.

The

tabl

e an

d gr

aph

show

per

form

ance

tren

ds in

200

6/7

com

pare

d to

2005

/6 a

gain

st e

ach

of th

e Be

st V

alue

Per

form

ance

Indi

cato

rs u

nder

Aim

2 o

f Enf

ield

’s Im

prov

emen

t Pla

n.

AIM

2:

Enfie

ld in

200

6/7

com

pare

d to

200

5/6

for t

he B

est V

alue

Per

form

ance

Indi

cato

rs

tota

l%

Impr

oved

1150

.0%

Got W

orse

940

.9%

Stay

ed th

e Sa

me*

29.

1%

* Pe

rform

ance

sta

yed

the

sam

e fo

r tw

o in

dica

tors

whe

re 1

00%

alre

ady

bein

g ac

hiev

ed a

nd n

o sc

ope

for

furth

er im

prov

emen

t

Aim

2Be

st V

alue

Per

form

ance

Indi

cato

r tre

nds:

Enf

ield

in 2

006/

7 co

mpa

red

to 2

005/

6

12 10 8 6 4 2 0Number of Indicators

Impr

oved

Got W

orse

Stay

ed th

e Sa

me

Parti

cipa

tion

In a

nd O

utco

mes

from

You

th W

ork:

Reco

rded

Out

com

es

Parti

cipa

tion

In a

nd O

utco

mes

from

You

th W

ork:

Accr

edite

d Ou

tcom

es

% o

f pup

ils in

sch

ools

mai

ntai

ned

by th

e lo

cal

educ

atio

n au

thor

ity a

chie

ving

Lev

el 4

or a

bove

at k

eyst

age

2 M

aths

.

% o

f pup

ils in

sch

ools

mai

ntai

ned

by th

e lo

cal

educ

atio

n au

thor

ity a

chie

ving

Lev

el 4

or a

bove

at k

eyst

age

2 En

glis

h.

% o

f pup

ils in

sch

ools

mai

ntai

ned

by th

e lo

cal

educ

atio

n au

thor

ity a

chie

ving

leve

l 5 o

r abo

ve in

Key

stag

e 2

Engl

ish

% o

f pup

ils in

sch

ools

mai

ntai

ned

by th

e lo

cal

educ

atio

n au

thor

ity a

chie

ving

leve

l 5 o

r abo

ve in

Key

stag

e 2

Mat

hs

Key

Stag

e 3:

% o

f pup

ils a

chie

ving

leve

l 5 o

r abo

ve in

Engl

ish

Key

Stag

e 3:

% o

f pup

ils a

chie

ving

leve

l 5 o

r abo

ve in

Mat

hs

Key

Stag

e 3:

% o

f pup

ils a

chie

ving

leve

l 5 o

r abo

ve in

Scie

nce

Key

Stag

e 3:

% o

f pup

ils a

chie

ving

leve

l 5 o

r abo

ve in

ICT

% o

f pup

ils in

sch

ools

mai

ntai

ned

by th

e lo

cal a

utho

rity

gain

ing

5 or

mor

e A

*-C

grad

es G

CSE’s

or e

quiva

lent

% o

f pup

ils in

sch

ools

mai

ntai

ned

by th

e lo

cal a

utho

rity

gain

ing

5 or

mor

e A*

- G

grad

e GC

SEs

inclu

ding

Engl

ish o

r Mat

hs

221a

221b 40 41 194a

194b

181a

181b

181c

181d 38 39

Top

25%

in E

ngla

ndEn

glan

dM

edia

n

Botto

m25

% in

Engl

and

Targ

etAc

tual

Targ

etAc

tual

2007

/820

08/9

2009

/10

EDUC

ATIO

N F

INAN

CE

New

Indi

cato

r in

2005

/6

New

Indi

cato

r in

2005

/6

59%

45%

29%

n/a

5.2%

9%28

%60

%65

%70

%

25%

17%

10%

n/a

1.6%

4.5%

25%

30%

30%

40%

77.4

%75

.0%

72.1

%86

%73

%86

%72

.5%

82%

85%

TBA

81.2

%78

.7%

76.0

%86

%77

%86

%79

.1%

82%

85%

TBA

29%

26%

23%

33%

26%

34%

34%

34%

35%

TBA

32%

30%

27%

34%

30%

34%

33%

36%

37%

TBA

77%

74%

69%

77%

72%

77%

70.9

0%78

%79

%TB

A

77%

74%

70%

77%

72%

77%

73.5

1%77

%78

%TB

A

74%

69%

64%

73%

64%

73%

65.9

5%73

%74

%TB

A

73.8

%69

.2%

63.2

%76

%68

.76%

76%

73.3

0%76

%77

%TB

A

58.3

%54

.5%

49.4

%55

%51

.5%

56%

54.1

%58

%59

%TB

A

90.8

%89

.0%

85.9

%95

%89

.8%

92.4

%91

.7%

93%

94%

TBA

Aim

2 –

Hig

h Qu

ality

Edu

catio

n an

d Li

felo

ng L

earn

ing

Top

25%

inEn

glan

dEn

glan

dM

edia

nBo

ttom

25%

in E

ngla

ndTa

rget

Actu

alTa

rget

Actu

al20

07/8

2008

/920

09/1

0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

EDUC

ATIO

N F

INAN

CE

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

SCHO

OLS

85Appendix 2

Com

para

tive

Figu

res

% o

f hal

f day

s m

issed

due

to to

tal a

bsen

ce in

prim

ary

scho

ols

mai

ntai

ned

by th

e L.E

.A.

% o

f hal

f day

s m

issed

due

to to

tal a

bsen

ce in

seco

ndar

y sc

hool

s m

aint

aine

d by

the

L.E.A

.

% o

f sta

tem

ents

of e

duca

tiona

l nee

d iss

ued

by th

eau

thor

ity in

a fi

nanc

ial y

ear a

nd p

repa

red

with

in 1

8w

eeks

(with

out e

xcep

tions

)

% o

f sta

tem

ents

of e

duca

tiona

l nee

d iss

ued

by th

eau

thor

ity in

a fi

nanc

ial y

ear a

nd p

repa

red

with

in 1

8w

eeks

(with

exc

eptio

ns)

Qual

ity o

f ear

ly ye

ars

and

child

care

lead

ersh

ip –

lead

ers

Qual

ity o

f ear

ly ye

ars

and

child

care

lead

ersh

ip –

post

grad

uate

inpu

t

% o

f lib

rary

use

rs w

ho fo

und

a bo

ok to

bor

row

% o

f lib

rary

use

rs w

ho fo

und

the

info

rmat

ion

they

wer

e lo

okin

g fo

r

% o

f lib

rary

use

rs w

ho w

ere

satis

fied

with

the

libra

ryov

eral

l

Com

plia

nce

Agai

nst t

he P

ublic

Lib

rary

Ser

vice

Stan

dard

s (P

LSS)

% o

f res

iden

ts s

atisf

ied

with

libr

arie

s (a

ll re

spon

dent

s)

46 45 43a

43b

222a

222b

118a

118b

118c

220

119b

Top

25%

in E

ngla

ndEn

glan

dM

edia

n

Botto

m25

% in

Engl

and

Targ

etAc

tual

Targ

etAc

tual

2007

/820

08/9

2009

/10

LIBR

ARIE

S

EARL

Y YE

ARS

3 ye

arly

sur

vey.

Resu

ltssh

own

for 2

006/

7 su

rvey

3 ye

arly

sur

vey.

Resu

ltssh

own

for 2

006/

7 su

rvey

3 ye

arly

sur

vey.

Resu

ltssh

own

for 2

006/

7 su

rvey

Targ

ets

not s

et b

eyon

d 20

07/8

as P

LSS

unde

r rev

iew

3 ye

arly

sur

vey.

Resu

ltssh

own

for 2

006/

7 su

rvey

CHIL

DREN

WIT

H SP

ECIA

L N

EEDS

Aim

2 –

Hig

h Qu

ality

Edu

catio

n an

d Li

felo

ng L

earn

ing

Top

25%

inEn

glan

dEn

glan

dM

edia

nBo

ttom

25%

in E

ngla

ndTa

rget

Actu

alTa

rget

Actu

al20

07/8

2008

/920

09/1

0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

SCHO

OL A

BSEN

CES

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

5.13

%5.

57%

5.98

%5%

5.91

%5.

5%6.

24%

5%4.

5%4.

5%

7.26

%7.

76%

8.3%

6%7.

81%

7.2%

7.39

%6.

2%5.

2%5.

2%

100%

99.4

%95

.7%

100%

100%

100%

100%

100%

100%

100%

95.4

%85

.9%

72.5

%85

%10

0%10

0%98

.5%

100%

100%

100%

35%

24%

16%

n/a

16%

n/a

9%15

%28

%38

%

100%

44%

21%

n/a

100%

100%

100%

100%

100%

100%

90.0

%87

.9%

84.1

%65

%62

%65

%82

%n/

an/

a90

%

80.5

%78

.1%

73.9

%75

%65

%75

%75

%n/

an/

a75

%

94.3

%92

.9%

90.3

%88

%88

.5%

88%

89%

n/a

n/a

95%

n/a

n/a

n/a

n/a

22

22

n/a

n/a

77%

74%

70%

n/a

n/a

70%

72%

n/a

n/a

72%

Com

para

tive

Figu

res

Prop

ortio

n of

hou

seho

lds

livin

g w

ithin

spe

cifie

d di

stan

ceof

a s

tatic

libr

ary

(IPF -

PLS

S1)

Aggr

egat

e sc

hedu

led

open

ing

hour

s pe

r 1,0

00 p

opul

atio

nfo

r all

libra

ries

(IPF -

PLS

S2)

Num

ber o

f lib

rary

visi

ts p

er 1

,000

pop

ulat

ion

(IPF

- PLS

S6)

% o

f sta

tic li

brar

ies

prov

idin

g ac

cess

to e

lect

roni

cin

form

atio

n re

sour

ces

conn

ecte

d to

the

inte

rnet

(IPF -

PLS

S3)

Tota

l num

ber o

f ele

ctro

nic

wor

ksta

tions

with

acc

ess

toth

e in

tern

et a

nd li

brar

ies

cata

logu

e av

aila

ble

per 1

0,00

0po

pula

tion

(IPF -

PLS

S4)

Activ

e bo

rrow

ers

as a

% o

f pop

ulat

ion

(IPF)

% o

f req

uest

s m

et w

ithin

a s

pecif

ied

time

(IPF -

PLS

S5 i

- 50

%)

% o

f req

uest

s m

et w

ithin

a s

pecif

ied

time

(IPF -

PLS

S5 ii

-70

%)

% o

f req

uest

s m

et w

ithin

a s

pecif

ied

time

(IPF -

PLS

S5 ii

i - 8

0%)

Annu

al it

ems

adde

d th

roug

h pu

rcha

se p

er 1

,000

popu

latio

n (IP

F -PL

SS9)

Time

take

n to

repl

enish

the

lend

ing

stoc

k on

ope

n ac

cess

or a

vaila

ble

on lo

an (I

PF-P

LSS1

0)

Stoc

k tu

rn -

book

issu

es /b

ooks

ava

ilabl

e fo

r loa

n(IP

F)

stoc

k le

vel -

boo

ks a

vaila

ble

for i

ssue

per

1,0

00po

pula

tion

(IPF)

cost

per

visi

t (lib

rarie

s) (IP

F)

CPA

C2a

CPA

C2b

CPA

C2c

CPA

C3a

CPA

C3b

CPA

C4

CPA

C11a

CPA

C11a

CPA

C11a

CPA

C11b

CPA

C11c

CPA

C12a

CPA

C12b

CPA

C13

Top

25%

in E

ngla

ndEn

glan

dM

edia

n

Botto

m25

% in

Engl

and

Targ

etAc

tual

Targ

etAc

tual

2007

/820

08/9

2009

/10

n/a

n/a

n/a

99%

95%

100%

99%

100%

n/a

n/a

n/a

n/a

n/a

128

110

128

115

128

n/a

n/a

n/a

n/a

n/a

8600

6085

8600

6614

8600

n/a

n/a

n/a

n/a

n/a

100%

100%

100%

100%

100%

n/a

n/a

n/a

n/a

n/a

6.6

6.6

6.6

76.

7n/

an/

a

n/a

n/a

n/a

27%

28.5

1%28

%25

%28

%28

%n/

a

n/a

n/a

n/a

50%

73%

50%

68%

70%

n/a

n/a

n/a

n/a

n/a

70%

82%

70%

76%

75%

n/a

n/a

n/a

n/a

n/a

80%

92%

80%

85%

85%

n/a

n/a

n/a

n/a

n/a

216

256

227

273

227

n/a

n/a

n/a

n/a

n/a

6.7

5.79

6.7

5.6

6.3

n/a

n/a

n/a

n/a

n/a

5.6

4.37

5.6

4.42

n/a

n/a

n/a

n/a

n/a

n/a

1200

1345

1200

1322

n/a

n/a

n/a

n/a

n/a

n/a

n/a

£3.4

9£3

.20

£3.5

3£3

.37

£3.3

7£3

.37

Aim

2 –

Hig

h Qu

ality

Edu

catio

n an

d Li

felo

ng L

earn

ing

Top

25%

inEn

glan

dEn

glan

dM

edia

nBo

ttom

25%

in E

ngla

ndTa

rget

Actu

alTa

rget

Actu

al20

07/8

2008

/920

09/1

0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

LIBR

ARIE

S

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

87Appendix 2

Com

para

tive

Figu

res

No. o

f visi

ts/u

sage

s to

mus

eum

s pe

r 1,0

00 p

opul

atio

n

No. o

f tho

se v

isits

that

wer

e in

per

son

per 1

,000

popu

latio

n

No o

f pup

ils v

isitin

g m

useu

ms

and

art g

alle

ries

inor

gani

sed

scho

ols

grou

ps

% o

f res

iden

ts s

atisf

ied

with

spo

rt/le

isure

facil

ities

% o

f res

iden

ts s

atisf

ied

with

mus

eum

s an

d ga

llerie

s

% o

f res

iden

ts s

atisf

ied

with

thea

tres

and

conc

ert h

alls

Mus

eum

s ac

cred

itatio

n de

term

ined

by

MLA

(Mus

eum

s,Lib

rarie

s an

d Ar

chive

s Co

uncil

)

% o

f 5-1

6 ye

ar o

lds

in s

choo

l spo

rts p

artn

ersh

ips

enga

ged

in tw

o ho

urs

a w

eek

min

imum

on

high

qua

lity

PE a

nd s

choo

l spo

rt w

ithin

and

bey

ond

the

curri

culu

m(D

FES/

DCM

S sc

hool

spor

t & cl

ub li

nks s

urve

y)

% o

f adu

lts p

artic

ipat

ing

in a

t lea

st 3

0 m

inut

es m

oder

ate

inte

nsity

spo

rt an

d ac

tive

recr

eatio

n on

3 d

ays

or m

ore

aw

eek

(Loca

l par

ticip

atio

n su

rvey

(act

ive p

eopl

e) p

rovid

edby

Spo

rt En

glan

d)

% o

f pop

ulat

ion

volu

ntee

ring

in sp

ort a

nd a

ctive

recr

eatio

nfo

r at l

east

1 h

our p

er w

eek (

Loca

l par

ticip

atio

nsu

rvey

(act

ive p

eopl

e) p

rovid

ed b

ySp

ort E

ngla

nd)

% o

f pop

ulat

ion

with

in 2

0 m

inut

es tr

avel

tim

e (u

rban

are

asby

wal

k) of

a ra

nge

of 3

diff

eren

t spo

rts fa

cility

type

s, of

whi

ch 1

has

ach

ieve

d a

spec

ified

qua

lity a

ssur

ance

(Act

ivepl

aces

dat

abas

e –

prov

ided

by S

port

Engl

and)

170a

170b

170c

119a

119c

119d

CPA

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CPA

C16

CPA

C17

CPA

C18

CPA

C19

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958

382

133

9713

5.12

105

121

125

130

171

523

247

8786

126.

3390

102

105

110

160

8156

2603

641

600

1813

700

1458

850

800

2400

63%

58%

54%

n/a

n/a

55%

55%

n/a

n/a

62.5

%

51%

40

%29

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an/

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a31

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53%

41

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27%

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Leve

l 2Le

vel 2

Leve

l 2Le

vel 3

Leve

l 3Le

vel 3

n/a

n/a

n/a

n/a

77%

75%

88%

85%

88%

n/a

n/a

n/a

n/a

19.7

5%20

.7%

19.7

%21

.7%

22.7

%23

.7%

n/a

n/a

n/a

n/a

3.56

%4%

3.6%

4.6%

5.0%

5.6%

n/a

n/a

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22.9

1%n/

an/

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an/

an/

a

3 ye

arly

sur

vey.

Resu

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rvey

2006

/7 d

ata

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e tim

e of

pub

licat

ion

of th

ePl

an

Aim

2 –

Hig

h Qu

ality

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catio

n an

d Li

felo

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tor

Com

para

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Figu

res

Enfie

ld P

erfo

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field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

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06/0

7

MUS

EUM

S, G

ALLE

RIES

AN

D SP

ORTS

& L

EISU

RE

Enfie

ld’s

perfo

rman

ce is

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e be

st 2

5% p

erfo

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s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

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in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

Aim

3 –

A S

afer

Enf

ield

to L

ive,

Wor

k, S

tudy

and

Do

Busi

ness

Each

yea

r, th

e Co

unci

l is

requ

ired

to p

ublis

h de

tails

of

perfo

rman

ce, a

nd fu

ture

targ

ets

agai

nst a

rang

e of

nat

iona

lin

dica

tors

set

by

the

Gove

rnm

ent.

Thes

e ar

e kn

own

as“B

est V

alue

Per

form

ance

Indi

cato

rs”

Man

y of

the

indi

cato

rs re

mai

n th

e sa

me

from

yea

r to

year

, allo

win

g a

com

paris

on to

be

mad

e of

Enf

ield

’s pe

rform

ance

ove

r a p

erio

d of

tim

e.

The

tabl

e an

d gr

aph

show

per

form

ance

tren

ds in

200

6/7

com

pare

d to

2005

/6 a

gain

st e

ach

of th

e Be

st V

alue

Per

form

ance

Indi

cato

rs u

nder

Aim

3 o

f Enf

ield

’s Im

prov

emen

t Pla

n.

AIM

3:

Enfie

ld in

200

6/7

com

pare

d to

200

5/6

for t

he B

est V

alue

Per

form

ance

Indi

cato

rs

tota

l%

Impr

oved

1372

.2%

Got W

orse

211

.1%

Stay

ed th

e Sa

me*

316

.7%

* Pe

rform

ance

sta

yed

the

sam

e fo

r thr

ee in

dica

tors

whe

re 1

00%

alre

ady

bein

g ac

hiev

ed a

nd n

o sc

ope

for

furth

er im

prov

emen

t

Aim

3Be

st V

alue

Per

form

ance

Indi

cato

r tre

nds:

Enf

ield

in 2

006/

7 co

mpa

red

to 2

005/

6

14 12 10 8 6 4 2 0

Number of Indicators

Impr

oved

Got W

orse

Stay

ed th

e Sa

me*

89Appendix 2

Scor

e ag

ains

t a c

heck

list o

f enf

orce

men

t bes

tpr

actic

e fo

r env

ironm

enta

l hea

lth

Scor

e ag

ains

t a c

heck

list o

f enf

orce

men

t bes

tpr

actic

e fo

r tra

ding

sta

ndar

ds

Cons

umer

sat

isfa

ctio

n w

ith tr

adin

g st

anda

rds

serv

ice

(Ann

ual d

ata

retu

rns

to D

TI)

Busi

ness

sat

isfa

ctio

n w

ith tr

adin

g st

anda

rds

serv

ice

(Ann

ual d

ata

retu

rns

to D

TI)

% o

f con

sum

er p

rote

ctio

n vi

sits

car

ried

out f

or h

igh

risk

prem

ises

Trad

ing

Stan

dard

s vi

sits

- le

vel o

f bus

ines

sco

mpl

ianc

e (h

igh

risk

prem

ises

)(A

nnua

l dat

a re

turn

s to

DTI

)

Trad

ing

Stan

dard

s vi

sits

- le

vel o

f bus

ines

sco

mpl

ianc

e (m

ediu

m ri

sk p

rem

ises

) (A

nnua

l dat

a re

turn

s to

DTI

)

Trad

ing

Stan

dard

s vi

sits

- le

vel o

f bus

ines

sco

mpl

ianc

e (lo

w ri

sk p

rem

ises

) (A

nnua

l dat

a re

turn

s to

DTI

)

Advi

ce &

Gui

danc

e Se

rvic

es –

tota

l exp

endi

ture

Advi

ce &

Gui

danc

e Se

rvic

es –

CLS

Qua

lity

Mar

k

Advi

ce &

Gui

danc

e Se

rvic

es –

dire

ct p

rovi

sion

Dom

estic

bur

glar

ies

per 1

000

hous

ehol

ds

Viol

ent c

rime

per 1

000

popu

latio

n

166a

166b

CPA

E30

CPA

E31

CPA

E32

CPA

E33i

CPA

E33i

i

CPA

E33i

ii

226a

226b

226c

126

127a

Top

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2007

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08/9

2009

/10

COM

MUN

ITY

PROT

ECTI

ON

Data

for 0

6/07

not

yet

avai

labl

e. A

utho

rity

dead

line

for d

ata

retu

rns

toDT

I is

end

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une

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Data

for 0

6/07

not

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avai

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e. A

utho

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dead

line

for d

ata

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I is

end

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100%

93.3

%85

.0%

100%

100.

0%

100%

100%

100%

100%

100%

100%

100%

96.6

%10

0%10

0.0%

100%

100%

100%

100%

100%

n/a

n/a

n/a

75%

83%

75%

n/a

83%

84%

85%

n/a

n/a

n/a

75%

88%

75%

n/a

90%

90%

90%

n/a

n/a

n/a

100%

100%

10

0%10

0%10

0%10

0%10

0%

n/a

n/a

n/a

95%

96%

95%

n/a

95%

95%

95%

n/a

n/a

n/a

95%

83%

95%

n/a

95%

95%

95%

n/a

n/a

n/a

95%

97%

95%

n/a

95%

95%

95%

n/a

n/a

n/a

n/a

£160

0082

£163

2084

£163

2870

£166

4725

£167

4534

£169

8020

n/a

n/a

n/a

n/a

32.2

2%38

.00%

39.8

6%42

%46

%48

%

n/a

n/a

n/a

n/a

£175

704

£180

000

£188

6759

£1,9

00,0

00

£1,9

10,0

00 £

1,92

0,00

0

6.4

8.9

13.7

19.2

20.7

20.1

20.2

19.6

1918

.4

12.5

17.0

22.9

23.5

25.0

24.3

25.3

24.3

23.7

23.2

COM

MUN

ITY

SAFE

TY

Aim

3 –

A S

afer

Enf

ield

to L

ive,

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k, S

tudy

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Do

Busi

ness

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Refe

renc

eIn

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tor

Com

para

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Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

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land

(200

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/620

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7

COM

MUN

ITY

PROT

ECTI

ON

Enfie

ld’s

perfo

rman

ce is

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e be

st 2

5% p

erfo

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s in

Eng

land

Enfie

ld’s

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rman

ce is

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iddl

e 50

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nge

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ngla

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field

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rform

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res

robb

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s pe

r 1,0

00 p

opul

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n

Vehi

cle c

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per

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0 po

pula

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Num

ber o

f rac

ial i

ncid

ents

reco

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by

the

loca

lau

thor

ity p

er 1

00,0

00 p

opul

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n

% o

f rac

ial i

ncid

ents

that

resu

lted

in fu

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ion.

Actio

ns a

gain

st D

omes

tic V

iole

nce

Num

ber o

f peo

ple

kille

d or

ser

ious

ly in

jure

d in

road

traffi

c co

llisio

ns

% c

hang

e in

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ple

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ser

ious

ly in

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traffi

c co

llisio

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ince

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r

% c

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c co

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ince

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1994

-98

aver

age

Num

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led

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erio

usly

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adtra

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colli

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% c

hang

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usly

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ad tr

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ince

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r

% ch

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umbe

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kille

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94 -1

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8 av

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128

174

175

225

99a

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[ii]

99a

[iii]

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[i]

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[ii]

99b

[iii]

99c

[i]

99c

[ii]

99c

[iii]

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0.30

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1.30

4.1

5.2

5.0

5.4

5.0

4.7

4.4

7.3

9.7

14.6

15.3

15.4

14.9

14.9

14.6

14.3

14.0

n/a

n/a

n/a

24.8

33.6

3325

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.525

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100%

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100%

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n/a

n/a

n/a

81.8

%10

0%10

0%10

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0%

8312

326

818

717

3 17

812

612

412

212

1

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%-1

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-1.6

%-0

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9.3%

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1840

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1276

12

8910

7910

7910

7910

79

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0.2%

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1.4%

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8.3%

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3%-2

8.3%

ROAD

SAF

ETY

Targ

ets

for 2

006/

7 ch

ange

daf

ter p

ublic

atio

n of

last

yea

rs’

Plan

to b

ring

into

line

with

Loca

l Are

a Ag

reem

ent t

arge

ts

Targ

ets

for 2

006/

7 ch

ange

daf

ter p

ublic

atio

n of

last

yea

rs’

Plan

, to

brin

g in

to li

ne w

ithna

tiona

l tar

get f

or a

10%

impr

ovem

ent f

rom

199

4-8

aver

age

by 2

010.

Aim

3 –

A S

afer

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ield

to L

ive,

Wor

k, S

tudy

and

Do

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ness

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al20

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0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

COM

MUN

ITY

SAFE

TY

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

91Appendix 2

Aim

4 –

Qua

lity

Heal

th a

nd C

are

Serv

ices

for V

ulne

rabl

e Pe

ople

in E

nfie

ld

Each

yea

r, th

e Co

unci

l is

requ

ired

to p

ublis

h de

tails

of

perfo

rman

ce, a

nd fu

ture

targ

ets

agai

nst a

rang

e of

nat

iona

lin

dica

tors

set

by

the

Gove

rnm

ent.

Thes

e ar

e kn

own

as“B

est V

alue

Per

form

ance

Indi

cato

rs”

Man

y of

the

indi

cato

rs re

mai

n th

e sa

me

from

yea

r to

year

, allo

win

g a

com

paris

on to

be

mad

e of

Enf

ield

’s pe

rform

ance

ove

r a p

erio

d of

tim

e.

The

tabl

e an

d gr

aph

show

per

form

ance

tren

ds in

200

6/7

com

pare

d to

2005

/6 a

gain

st e

ach

of th

e Be

st V

alue

Per

form

ance

Indi

cato

rs u

nder

Aim

4 o

f Enf

ield

’s Im

prov

emen

t Pla

n.

AIM

4:

Enfie

ld in

200

6/7

com

pare

d to

200

5/6

for t

he B

est V

alue

Per

form

ance

Indi

cato

rs

tota

l%

Impr

oved

1197

.7%

Got W

orse

00.

0%St

ayed

the

Sam

e*1

8.3%

* Pe

rform

ance

sta

yed

the

sam

e fo

r one

indi

cato

r whe

re 1

00%

alre

ady

bein

g ac

hiev

ed a

nd n

o sc

ope

for

furth

er im

prov

emen

t

Aim

4`

Best

Val

ue P

erfo

rman

ce In

dica

tor t

rend

s: E

nfie

ld in

200

6/7

com

pare

d to

200

5/6

12 10 8 6 4 2 0Number of Indicators

Impr

oved

Got W

orse

Stay

ed th

e Sa

me*

Num

ber o

f hou

seho

lds

rece

ivin

g in

tens

ive

hom

eca

re p

er 1

000

popu

latio

n ag

ed 6

5 or

ove

r

Olde

r peo

ple

help

ed to

live

at h

ome

per 1

000

popu

latio

n ag

ed 6

5 or

ove

r.

Num

ber o

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lts &

old

er p

eopl

e re

ceiv

ing

dire

ctpa

ymen

ts a

t 31

Mar

ch p

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00,0

00 p

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atio

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ed 1

8 ye

ars

and

over

% o

f ite

ms

of e

quip

men

t del

iver

ed w

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7w

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ng d

ay

% o

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n lo

oked

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r who

mov

ed h

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3 or

mor

e tim

es d

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g th

e ye

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% o

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ng p

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g ca

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t lea

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NVQ

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r for

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s or

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ere

adop

ted

Care

Lea

vers

(at 1

6) e

ngag

ed in

edu

catio

n,em

ploy

men

t, tra

inin

g at

19

(as

ratio

of a

ll 19

yea

rol

ds in

are

a in

sam

e ca

tego

ry)

Revi

ews

of c

hild

pro

tect

ion

case

s

53 54 201

56 49 50 163

161

162

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2007

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HELP

ING

ADUL

TS T

O LI

VE A

T HO

ME

06/7

targ

et a

men

ded

mid

year

to re

flect

impr

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perfo

rman

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* En

field

dat

a fo

r 05/

6 is

that

pub

lishe

d in

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e ’0

6Pl

an. A

udit

Com

mis

sion

BVPI

dat

a pu

blis

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inDe

c’06

(bas

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n la

ter

Labo

ur F

orce

Sur

vey)

sho

ws

LBE

at 0

.92

(top

quar

tile

in E

ngla

nd).

CHIL

DREN

LOO

KED

AFTE

R BY

THE

COU

NCI

L

CHIL

D PR

OTEC

TION

16.6

412

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9.24

15.5

14.4

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515

.93

16.0

16.0

16.0

100.

185

.31

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.781

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87.7

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92.5

95

99.0

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412

013

9.5

150

155

91%

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85%

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93%

93.5

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%94

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n/a

n/a

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90%

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0.91

0.77

0.65

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1.1

1.1

(see

not

es)

100%

100%

100%

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100%

10

0%10

0%10

0%

Aim

4 –

Qua

lity

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th a

nd C

are

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for V

ulne

rabl

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ople

in E

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renc

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dica

tor

Com

para

tive

Figu

res

Enfie

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erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

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land

(200

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2005

/620

06/0

7

HELP

ING

ADUL

TS T

O LI

VE A

T HO

ME

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

93Appendix 2

Acce

ptab

le w

aitin

g tim

es fo

r ass

essm

ent f

or o

lder

peop

le o

ver 6

5

For n

ew o

lder

clie

nts

the

% w

here

the

time

from

com

plet

ion

of a

sses

smen

t to

prov

ision

of a

ll se

rvice

s in

aca

re p

acka

ge is

4 w

eeks

or l

ess

Chan

ge in

the

num

ber o

f con

cept

ions

to fe

mal

es a

ged

unde

r 18

resid

ent i

n th

e ar

ea, p

er 1

,000

fem

ales

, age

d15

-17,

com

pare

d w

ith th

e ba

selin

e of

199

8

195

196

197

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glan

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edia

n

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2007

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08/9

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83.5

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72.4

%77

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80.3

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92.5

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91.5

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-4.5

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5.0%

10.1

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0.0%

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5%-3

0%-3

5%

TEEN

AGE

PREG

NAN

CY

IDEN

TIFY

ING

NEE

DS A

ND

ARRA

NGI

NG

SERV

ICES

Aim

4 –

Qua

lity

Heal

th a

nd C

are

Serv

ices

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ople

in E

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renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

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field

Per

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ance

Enfie

ld T

arge

tsCo

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ents

All C

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(200

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IDEN

TIFY

ING

NEE

DS A

ND

ARRA

NGI

NG

SERV

ICES

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

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s in

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land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

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field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

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land

Aim

5 –

Sup

porti

ng th

e De

liver

y of

Exc

elle

nt S

ervi

ces

Each

yea

r, th

e Co

unci

l is

requ

ired

to p

ublis

h de

tails

of

perfo

rman

ce, a

nd fu

ture

targ

ets

agai

nst a

rang

e of

nat

iona

lin

dica

tors

set

by

the

Gove

rnm

ent.

Thes

e ar

e kn

own

as“B

est V

alue

Per

form

ance

Indi

cato

rs”

Man

y of

the

indi

cato

rs re

mai

n th

e sa

me

from

yea

r to

year

, allo

win

g a

com

paris

on to

be

mad

e of

Enf

ield

’s pe

rform

ance

ove

r a p

erio

d of

tim

e.

The

tabl

e an

d gr

aph

show

per

form

ance

tren

ds in

200

6/7

com

pare

d to

2005

/6 a

gain

st e

ach

of th

e Be

st V

alue

Per

form

ance

Indi

cato

rs u

nder

Aim

5 o

f Enf

ield

’s Im

prov

emen

t Pla

n.

AIM

5:

Enfie

ld in

200

6/7

com

pare

d to

200

5/6

for t

he B

est V

alue

Per

form

ance

Indi

cato

rs

tota

l%

Impr

oved

1066

.7%

Got W

orse

533

.3%

Stay

ed th

e Sa

me*

00.

0%

Aim

5Be

st V

alue

Per

form

ance

Indi

cato

r tre

nds:

Enf

ield

in 2

006/

7 co

mpa

red

to 2

005/

6

12 10 8 6 4 2 0Number of Indicators

Impr

oved

Got W

orse

Stay

ed th

e Sa

me

95Appendix 2

% o

f cou

ncil

tax

colle

cted

% o

f bus

ines

s ra

tes

due

for t

he fi

nanc

ial y

ear

whi

ch w

ere

rece

ived

by

the

auth

ority

% o

f inv

oice

s th

at w

ere

paid

in 3

0 da

ys o

f rec

eipt

by th

e au

thor

ity

% o

f citi

zens

sat

isfie

d w

ith th

e w

ay th

e au

thor

ityru

ns th

ings

% o

f let

ters

from

the

publ

ic re

spon

ded

to w

ithin

10

wor

king

day

s

% o

f tel

epho

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alls

ans

wer

ed w

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seco

nds

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ial l

ines

)

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plai

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s sa

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e ha

ndlin

g of

thei

r com

plai

nt

Com

plai

nts

dete

rmin

ed b

y an

Om

buds

man

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alad

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Com

plai

nts

dete

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y an

Om

buds

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:Lo

cal S

ettle

men

t

9 10 8 3

loca

l

loca

l

loca

l

4

loca

l

loca

l

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edia

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ELEC

TRON

IC S

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ELIV

ERY

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own

are

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RESP

ONDI

NG

TO C

OMPL

AIN

TS

98.4

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96.3

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98.8

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96.7

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89.2

4%10

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n/a

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89.8

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n/a

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82.2

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n/a

n/a

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86.2

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37%

33%

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n/a

n/a

40%

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31%

32%

34%

n/a

n/a

n/a

00

02

00

0

n/a

n/a

n/a

1312

1219

2524

23

Aim

5 –

Sup

porti

ng th

e De

liver

y of

Exc

elle

nt S

ervi

ces

Top

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glan

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glan

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edia

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ttom

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rget

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al20

07/8

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0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

MAN

AGEM

ENT

OF R

ESOU

RCES

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

RESI

DEN

T SA

TISF

ACTI

ON

Com

para

tive

Figu

res

Num

ber o

f wor

king

days

/shi

fts lo

st to

sick

ness

abs

ence

early

retir

emen

ts (e

xclu

ding

ill-h

ealth

retir

emen

ts) a

s a

% o

f the

tota

l wor

kfor

ce

ill-h

ealth

retir

emen

ts a

s a

% o

f the

tota

l wor

kfor

ce

The

leve

l of t

he E

qual

ity S

tand

ard

for L

ocal

Gov

ernm

ent

to w

hich

the

auth

ority

con

form

s

Does

the

Coun

cil h

ave

a Ra

ce E

qual

ity S

chem

e in

pla

cew

ith m

easu

rabl

e im

prov

emen

ts?

Tota

l ren

t col

lect

ed a

s pr

opor

tion

of to

tal r

ent a

vaila

ble

% o

f ten

ants

with

mor

e th

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even

wee

ks o

f ren

tar

rear

s

% o

f ten

ants

in a

rrear

s w

ho h

ave

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% o

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al a

utho

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tena

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evict

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s a

resu

lt of

rent

arre

ars

The

num

ber o

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iman

ts v

isite

d, p

er 1

,000

cas

eloa

d

The

num

ber o

f fra

ud in

vest

igat

ors

empl

oyed

, per

1,0

00ca

selo

ad

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num

ber o

f fra

ud in

vest

igat

ions

, per

1,0

00 c

asel

oad

The

num

ber o

f pro

secu

tions

and

san

ctio

ns, p

er 1

,000

case

load

12 14 15 2a 2b 66a

66b

66c

66d

76[i]

76[ii

]

76[ii

i]

76[iv

]

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08/9

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8.34

9.52

10.9

48

8.92

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8.9

8.4

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0.16

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n/a

n/a

n/a

12

33

34

4

79%

63%

53%

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84%

90%

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90%

95%

98.5

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96.7

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8.53

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8%n/

a21

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0.38

%0.

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0.35

%0.

30%

n/a

n/a

n/a

175

227.

5120

019

2.28

n/a

n/a

n/a

n/a

n/a

n/a

0.36

0.34

0.30

0.30

0.30

0.23

0.22

n/a

n/a

n/a

1923

.03

2214

.05

1414

14

n/a

n/a

n/a

64.

45

2.89

4.3

4.3

4.3

STAF

F DE

VELO

PMEN

T

dele

ted

as a

BVP

I fro

m A

pril

2007

EQUA

L OP

PORT

UNIT

IES

POLI

CY

REN

T CO

LLEC

TION

HOUS

ING

BEN

EFIT

& C

OUN

CIL

TAX

BEN

EFIT

Aim

5 –

Sup

porti

ng th

e De

liver

y of

Exc

elle

nt S

ervi

ces

Top

25%

inEn

glan

dEn

glan

dM

edia

nBo

ttom

25%

in E

ngla

ndTa

rget

Actu

alTa

rget

Actu

al20

07/8

2008

/920

09/1

0

Refe

renc

eIn

dica

tor

Com

para

tive

Figu

res

Enfie

ld P

erfo

rman

ceEn

field

Per

form

ance

Enfie

ld T

arge

tsCo

mm

ents

All C

ounc

ils in

Eng

land

(200

5/6)

2005

/620

06/0

7

STAF

F DE

VELO

PMEN

T

Enfie

ld’s

perfo

rman

ce is

with

in th

e be

st 2

5% p

erfo

rmer

s in

Eng

land

Enfie

ld’s

perfo

rman

ce is

with

in th

e m

iddl

e 50

% ra

nge

in E

ngla

ndEn

field

’s pe

rform

ance

is w

ithin

the

low

est 2

5% p

erfo

rmer

s in

Eng

land

97Appendix 2

Com

para

tive

Figu

res

Aver

age

time

for p

roce

ssin

g al

l new

ben

efit

clai

ms

(inda

ys)

Aver

age

time

for p

roce

ssin

g no

tific

atio

ns o

f cha

nges

of

circ

umst

ance

s (in

day

s)

% o

f cas

es w

here

cal

cula

tion

of th

e am

ount

of b

enef

itdu

e w

as c

orre

ct

% o

f rec

over

able

ove

rpay

men

ts (e

xclu

ding

Cou

ncil

tax

bene

fit)re

cove

red

in th

e ye

ar

over

paym

ents

reco

vere

d as

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ALMO

Arms Length Management Organisation

AESAnnual Efficiency Statement

BMEBlack and Minority Ethnic

BVPIBest Value Performance Indicator

CAAComprehensive Area Assessment

CMBCorporate Management Board

CPAComprehensive Performance Assessment

DCLGDepartment for Communities and Local Government

DMTDepartment Management Team

ESPEnfield Strategic Partnership

JARJoint Area Review

LAALocal Area Agreement

LSPLocal Strategic Partnership

OLIOne Large Intervention

RPGRevenue Planning Group

102 Glossary

Glossary

How to Contact us

The Council has established a main point ofcontact, the ‘Customer Service Centre’, whichoperates a 24 hours, 7 days a week access tocouncil services, Tel: 020 8379 1000.

Alternatively you can contact ourwebsite www.enfield.gov.uk

Your views are welcomed on any aspect ofthis plan. Please write, phone or email uswith any comments.

Best Value & Performance Management UnitLondon Borough of EnfieldEnfieldEN1 3XY

Tel: 020 8379 3669 orEmail: maria.greene@enfield.gov.uk