putting people at the heart of your social media strategy - revisited

17
Putting people at the the of your social media strategy D H I N business #nfpsm @stevebridger people

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The keynote I gave at #nfpsm in London on 13 June 2011... without the narrative.

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Page 1: Putting people at the heart of your social media strategy - revisited

Putting people at the the of your

social media strategyD

H IN

business

#nfpsm

@stevebridger

people

Page 2: Putting people at the heart of your social media strategy - revisited

Loyalty to charity brands is being augmented by a closer affinity with charity employees

Move from ‘just add social media’, to ‘we have a strategy’, to ‘we are a social organisation’

1.

3.

2.

The world is changing faster than we can reorganise

Page 3: Putting people at the heart of your social media strategy - revisited
Page 4: Putting people at the heart of your social media strategy - revisited

C

we have manufactured

more complexity

“It is difficult to get a man to understand something when his

salary depends on his not understanding it”

Upton Sinclair

Page 5: Putting people at the heart of your social media strategy - revisited

sorry... gone to another meeting

9

Wthe day-to-day

Page 6: Putting people at the heart of your social media strategy - revisited

behaviours largely established inside

the workplace...outside the workplace

Page 7: Putting people at the heart of your social media strategy - revisited

Thanks to @stuartwitts for creating this graphic for me

Page 8: Putting people at the heart of your social media strategy - revisited
Page 9: Putting people at the heart of your social media strategy - revisited

“...ordinary conversation became quite audible to my ears.”

Page 10: Putting people at the heart of your social media strategy - revisited
Page 11: Putting people at the heart of your social media strategy - revisited
Page 12: Putting people at the heart of your social media strategy - revisited

It’s about being present at the

right time and in the right way

Page 13: Putting people at the heart of your social media strategy - revisited
Page 14: Putting people at the heart of your social media strategy - revisited

Content strategy

Participation strategy?

Commitment strategy?

Page 15: Putting people at the heart of your social media strategy - revisited

Employee Passion IndicatorsA

“Philanthropy is the business of passion”- Lucy Bernholz

Page 16: Putting people at the heart of your social media strategy - revisited

The more we remain in our silos and feel constrained by our job

descriptions, the greater the disconnect between us and our

supporters

Finally...

Are you ready to shape the future of your organisation?

Page 17: Putting people at the heart of your social media strategy - revisited

@stevebridger

Thank you

Steve Bridger - Builder of Bridges

“we build too many walls and not enough bridges” Isaac Newton