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Podtatranská vodárenská prevádzková spoločnosť, a. s.

PVPS ANNUALREPORT

4 Basic data6 Statutory bodies

of the company 8 Key data

10 Company´s chief executive officer‘s word of Introduction

12 Company‘s organizational structure

14 Company‘s performance15 Water production 15 Selected operational data

16 Fulfillment overview of key production indicators

17 2,156 written opinions18 Water loss reduction18 Water meters 19 Breakdowns in water mains network20 Sewage and treatment 21 Sewage system breakdowns 21 Volumetric indicators21 Selected operating data22 Examination of quality23 Water quality

24 Customers25 Customer services26 Satisfaction survey 27 Price for production

28 Human resources29 Employees structure 30 Age structure of the employees

30 Educational structure of the employees

31 Social area31 Education of employees31 Internal communication32 Occupational health and safety

33 Slovakia-wide employee skills competition in water sector

34 Environment 34 Environmental education and awareness 34 World water day35 Photography contest for employees36 Corporate presence in shopping centres36 Excursions for schools

2015Annual Report // PVPS, a. s. // 2015

contents

ANNUAL REPORT 20152

36 Slovakia-wide campaign „Let us connect“37 Support of regional activities38 ISO

39 Innovations40 Care for property, plant and equipment40 Repairs by company staff41 Planned repairs realised41 Investment projects41 Repairs by external staff

43 Financial part 44 Balance sheet46 Profit and loss statement47 Cash flow statement48 Independent auditor‘s report 50 Report by the Supervisory Board51 Intentions for the Year 2016

52 Contacts

contents

ANNUAL REPORT 2015 3

ANNUAL REPORT 20154

Business Title: Podtatranská vodárenská

prevádzková spoločnosť, a. s.Company Headquarters:

Hraničná 662/17 058 89 Poprad

Date of Incorporation: 21 December 2004

Legal Form: Public Limited CompanyBusiness Identification

Number /BIN/: 36 500 968

VAT Identification Number: SK 2021918459

Registered Capital: 33 200,- €Tel: 00421/052/7873 115Fax: 00421/052/7873 167

E-mail: [email protected] in:

the Commercial Register of the District Court in Prešov in

Section Sa, Insert No: 10301/PDate of Incorporation:

21 December 2004

Net Turnover as of the Year 2015:

23 384 048 €Profit/Loss Result for the

Accounting Period prior to Taxation (EBT):

1 346 728 €Profit/Loss Result for the

Accounting Period following Taxation:

1 034 784 €EBT/Turnover Ratio:

1 346 728 / 23 384 048 = 5,76 %

background data

• operation of category I public water supply networks

• operation of category I public sewerage networks

• intermediation of trade and services within the scope of free trades

• building of constructions and their alternations

• construction supervision, engineering constructions – water management projects

• laboratory analyses of water, excluding official measurements

• assembly, repairs, maintenance, expert inspections and expert tests of electrical equipment

• business activities within the field of hazardous waste management and the management of other than hazardous waste

The main goal of the company is to adhere to the entire scope of its business activities and to secure that the connection of the inhabitants to water supply and sewerage network is as large as possible.

PODTATRANSKÁ VODÁRENSKÁ PREVÁDZKOVÁ SPOLOČNOSŤ, PLC. PROVIDES FOR THE FOLLOWING ACTIVITIES WITHIN THE TERRITORY OF ITS OPERATION:

• developmental procedures for drinking water supplies and sewerage networks and waste water treatment

• production and supplies of drinking water for the population, industry, and agriculture

• wastewater draining from towns and villages, waste water treatment

• protection of water sources

• laboratory analyses – chemical, microbiological and biological analyses of water

The company does not have an organizational unit abroad.

scope of business activities


profileof the companycorporate statutary bodies

as of 31/12/2015

ANNUAL REPORT 20156

The Board of DirectorsCHAIRMAN

RNDr. Tomáš Paclík

MEMBERS OF THE BOARDPhilippe Guitard

Ing. Martin Bernard, MBAIng. Robert Tencer

Ing. Peter Martinka

The Supervisory Board CHAIRMAN

JUDr. Štefan Bieľak (until: 30 June 2015)Ing. Ján Mlynár (from: 01 July 2015)

MEMBERS OF THE BOARDIng. Jozef Havrila

Mgr. Zuzana NebusováEtienne Petit

Ing. Jana SedlákováMgr. Daniela Rúrová

Igor IľkoIng. Štefan Kováč

Mgr. Ján Hrabák, Ph.D.

Executive Management of the Company

CHIEF EXECUTIVE OFFICER, CEO

Ing. Robert Tencer

FINANCE MANAGER, CFOIng. Eva Sýkorová

PRODUCTION MANAGER, CPOIng. Mikuláš Kovaľ

SALES MANAGER, CSMIng. Patrik Tkáč, PhD., ACCA


key data2015as of the year

ANNUAL REPORT 20158

Number of employees as of 31. 12. 2015: 523

Water volume produced: 15,117 thousand m3

Treated sewage water volume: 32,779 thousand m3

Number of breakdowns in the water network: 1,921

Number of breakdowns in the sewerage network: 119

Water loss in the water network: 27.2 %

Number of contractual customers: 43,749

Number of invoicing water meters: 45,230

Number of received telephone calls on the Customer Care Line: 9,502

Number of visits to company premises: 25,388

Number of the points of supply: 48,514

key dataCompany auditor: KPMG Slovensko Ltd.Dvořákovo nábrežie 10 811 02 Bratislava


WORD of Introduction

WearesubmittingyoutheannualreportthatrepresentstheactivityandtheresultsofPodtatranskávodárenskáspoločnosť,plc.fortheyear2015.AsamemberofthegroupVeoliaVoda,PVPS,plc.remainsaninnovativeandcustomer-orientedcompanythatisdevelopinginamodernway.Theoperationofthewatermainsaswellasthesewermainsformorethan305thousandpeopleinTatraandSpišregionsinthedistrictsofPoprad,SpišskáNováVes,Levoča,Kežmarok,GelnicaandStaráĽubovňa,belongstothemostimportantactivities.Thecompanyhasawell-establishedandfunctioningintegratedmanagementsystem(ISO9001,ISO14001,ISO18001andISO50001).TheauditingcompanyTÜVSÜDSlovakias.r.o.evaluatedpositivelythesetISM

Dear business partners, dear colleagues,

company’s chief executive officer’s

ANNUAL REPORT 201510

goals,processperformance,theirmonitoringandtheexpertknowledgeoftheemployees.Thesuccessfullycompletedauditconfirmedthatallfoursystemsarehenceforthmain-tainedincompliancewiththerequirementsoftherespectivestandards.Thelatestcustomersatisfactionsurveyconfirmedrepeatedlythatcustomersaresatisfiedwithourservicesandweachievedacustomersatisfactionlevelof90,3%.Electronicservicesforourcustomersarebecomingastandardwayofcommunicationbetweenbuyersandourcustomercentres.Wehavealsoregisteredarisinginterestintheservicessuchas„MyCustomerAccount“,„TextMessageInformation“or„ElectronicInvoice.“Ourcompanysupportsthedevelopmentoftheenvironmentaleducationengaging

studentsaswellastheirteachersthroughitslong-termeducationalprojectsforschoolsintheabovementionedregions.WeorganizepresentationsofourcompanyontheoccasionoftheWorldWaterDayandwealsoofferourcustomersapossibilitytohavetheirowndrinkingsourcesanalysedofferingthemabetterprice.Thementionedactivi-tieshavehadapositivefeedbackinpublic.ThecompanysupportsmassmediacampaignsthatareorganizedundertheauspicesoftheAssociationofWaterCompanieswhosefullmemberweare.ThroughitsSlovakia-wideactivities,theyhaveapositiveimpactontheawarenessofourinhabitantsandourcustomers.Thustheyprovidethemwithinformationontheenvironmentalprotection.

LastlyIwouldliketosincerelythankfortheeffortsmadeandtheexcellentworktoallouremployeesasitwouldbeimpossibletoreachthesetgoalswithoutthem.MythanksbelongtotheentiremanagementofPVPS,plc.andPodtatranskávodárenskáspoločnosť,plc.,tothemembersoftheBoardofDirectorsandtothemembersoftheSupervisoryBoardfortheirsupportandofcoursetoallourcustomers,suppliersandbusinesspartners.

Ing.RobertTencer

ChiefExecutiveOfficerofPVPS,plc.


FINANCE AND TAXES DEPARTMENT

ACCOUNTING DEPARTMENT

PLANNING, PRICING AND CONTROLLING DEPARTMENT

CENTRAL PROCUREMENT DEPARTMENT

Finance manager

section

ADMINISTRATION

DEPARTMENT FOR CIVIL PROTECTION AND HEALTH

AND SAFETY AT WORK

LEGAL AND ORGANISATIONAL

DEPARTMENTcompany’sorgan zat onal structure


Sales manager

section

CUSTOMER CARE CENTRE BACK OFFICE

CUSTOMER CARE CENTRE FRONT OFFICE

GENERAL ASSEMBLY

SUPERVISORY BOARD

BOARD OF DIRECTORS

CEO SECTION

Production manager

section

ADMINISTRATION

TECHNICAL OPERATIONS DEPARTMENT

WATER PRODUCTION AND DISTRIBUTION

OPERATION SITE STARÁ ĽUBOVŇA

OPERATION SITE SPIŠSKÁ NOVÁ VES

MAIN TECHNOLOGIST DEPARTMENT

SEWERAGE AND WASTE WATER MANAGEMENT

OPERATION TECHNICAL SERVICES

CONTROL ROOM AND GIS

HR DEPARTMENT

IT DEPARTMENT

QUALITY SUPERVISION


company’s performance


company’s performance

Public water mains administered byPVPS, plc. are supplied mainly from

underground water sources. However,there are also such locations in our

scopeofactivitywherethecollectionofsurfacewateristhemainsourceofdrink-

ingwaterforthepublicwatermains.Thewateristreatedbymeansofwatermana-

gement inawatertreatmentunitand inthiswayqualitypropertiesfordrinkingwa-

terareachieved.The care of the property operated by our

companyisdividedintoregularandirregularmaintenance. Regular maintenance includes

thecareforwatersources,collection-pointob-jects, water accumulation, pumping stations,

watermainsnetworkandthereplacementofwatermetersforourcustomers.

Irregular maintenance includes activities suchaseliminationofemergenciesinthenetworkof

public water mains, repairs in the area of watermains valves, replacement of hydrant network,

eventually reductionvalvesandother fittings.Se-lectedwaterreservoirsandfurtheroperationalob-

jectswererepairedwithinthescopeoftheirregularmaintenance.

InthedistrictsofPopradandKežmarokdrinkingwa-teroutagesoccurredbecauseofsevereweathercondi-

tionsinthevillagesToporecandAbrahámovce.Because

ofinsufficientcapacityofwaterresourcesdrinkingwa-terdeliveredbywatertanktruckswasprovided.Onthebasisofproblemsthatoccurduringtheopera-tionofpublicwatermainsduringtheyear,draftplansforrepairsandinvestmentsforthefollowingperiodarecompiled.Lastyearnewlocationsofindividualhousingconstruc-tionalongwithnewpublicwatermainswerebuiltinSpišská Nová Ves. The most important are: Červenýjarok, Modrý vrch II stage, Malé pole II stage, locationPanskýkruhinSmižany,locationKpivovaruinSpišskéPodhradieandfurthershortsectionsofthewatermainsthat were an investment by PVS, plc., municipalitiesorindividualinvestors. InSpišskéVlachy,areconstruc-tion of the most defect parts of the feed piping intotownwascarriedout.Failuresinthepipingsectionhadcausedoutagesinwatersuppliesforthewholetown.Othebasisofthenegativeexperienceduringthefloodperiodin2010andextremefrostin2012whentheca-pacityofwatersourcessank,necessarymeasuresweretaken on the water resource for the water treatmentplant Jakubany. Reinforcement of streambanks regu-larlydamagedbyheavydownpourswerecarriedoutonotherobjectsadministratedbyPVPS,plc.Popradaswell.Eventhoughthequalityofthecollectedrawwater isgettingworseowingtoclimaticchangesandinterven-tion innature,ourcompanymakeseffortswhenpro-ducing drinking water in order to supply best qualitydrinkingwatertoourbuyers.

production and distribution of

drinking water

selected operational dataNumberofwaterresources: 239

Capacityofwaterresources: 2,222.56l/s

Numberofcustomerssupplied: 305763

Lengthofwatermainsnetworkinkm(includingwater-servicepipes): 2,112

Numberofwatertreatmentplants: 23

Numberofwaterstoragereservoirs: 166

Numberofpumpingstations: 38


fulfillment overview of key production indicators:Indicator in thousand m3 year 2015

Water Consumption Total 15,226

Subterranean Water Consumption 12,505

Surface Water Consumption 2,721

Industrial Water Total 100

Out of which: Subterranean 0

Surface 100

Water Produced within Company´s Own Facilities 15,126

Water Sold to Local Municipalities 165

Water Produced for Realisation 15,126

Water Invoiced Total 10,386

Out of which: Households 7,073

Other Customers 3,148

Village and Town municipalities 165

Non-invoiced Water 4,740

Water Treated 3,039

Water Pumped 9,139


767writtenopinionsregardingtheassessmentoftechnicalconditionsforpropertyconnectiontothepublicwatermains,ordisconnectionofapropertyfromthepublicwatermainsandfor

establishingacustomer´sservicepipeorremovingacustomer´sservicepipe,

636writtenopinionsregardingtheassessmentoftechnicalconditionsforpropertyconnectiontothepublicsewerageorpropertydisconnectionfromthepublicsewerageandestablishingasewer

connectionorremovingasewerconnection,

603writtenopinionsregardingothercustomer´srequirements(networks,highvoltageadjustments,low voltage adjustments, garages, and other buildings not requiring connections to the civil

engineeringnetworks),

150writtenopinionstolargebuildings(extendingofpublicwatermainsnetwork,publicseweragenetwork,IBV(CivilInvestmentConstruction),reconstructionandrelocationofwaterworknetworks,

completionofwatermainsnetworkandseweragenetwork,territorialplans,shoppingcentres,sportsfacilities,etc.)

2,156the department

for technical and operational activities

received and processed

written opinions during the last year, out of which were:

number of opinions to project documentations

according to the individual centres:Operational centre Number of written opinionsPoprad 1,319SpišskáNováVes 553StaráĽubovňa 284PVPS, plc. TOTAL 2,156


Decreasing the volume of non-invoiced water (as well as water loss) was carried out mainly by cyclical check-ups of the water mains network and the subsequent elimination of water leakage from water mains. Water losses that are the largest segment in non-invoiced water in volumetric terms occurred mainly in outdated steel and grey cast iron water pipes. The next segment in non-invoiced water is the company´s own consumption where the volumes are still significant as desludging and flushing water pipes has to be carried out more frequently because of decreased consumption of water and so it is necessary to secure standard quality water in the water mains pursuant to the effective legislation (namely concerning the indicator of iron).An increased number of breakdowns in water mains network occurs regularly in transient seasonal periods such as winter-spring and autumn – winter which is repeated because of the movement of soil (freezing and thawing). Mild winters contribute to the decrease of the number of breakdowns significantly. With the aim to lower the number of breakdowns we focused on the preparation and compiling of plans for reconstruction of the parts with the highest occurrence of breakdowns, updating of transfers of measurements to the control room and carrying out of monitoring of the critical parts.The group that is in charge of the localisation of breakdowns in water mains secured the detection as well as the surveying of water mains network related to investment activities of external buyers. The cyclical echoing in the planned water mains was also carried out.

water loss reduction

water meters

There are 45,230 invoicing water meters installed within the public network. On the basis of customers´complaints 22 water meters were demounted and sent for official testing. In two cases only were the complaints justified. 5,126 water meters were repaired in total.


CentreRow Connection

TotalRunning Not-running Running Not-running

Poprad 275 255 88 71 689Stará Ľubovňa 126 62 170 95 453Spišská Nová Ves 325 58 329 67 779Water Total: 726 375 587 233 1,921

breakdowns in water mains network


sewerage and waste water treatment plantsThis year the waste water treatment plants (WWTP) Kežmarok and Spišská Nová Ves were reconstructed. The reconstructions in the given areas will contribute to a reduction of the environmental load in the area and to an improvement of water quality parameters, mainly of the surface water.

The coordination of building work and work supplying was made difficult by the fact that the construction was carried out during the operation with the exception of operational breaks.The sewerage Hôrka, Podbanské was put in permanent operation.Last year we worked on the sewer overflow chamber Šišpľac Levoča because of a breakdown.The most important part of the operational activities of sewer and waste water treatment plants operation are trouble free wastewater discharge and wastewater draining, maintenance, cleaning of sewage pipes, removal of breakdowns in the sewer system and on waste water treatment plants, water treatment, management of raw material and waste that is produced during these activities. The impact on the environment is monitored, not only on the water in recipients in that the treated water is discharged but also the impact of the operation on the environment and the inhabitants in the built-up areas, and also the impact on the nature in the corridors of the sewage pipe networks. A considerable part of the operated area belongs to TANAP /Tatra National Park/. It is certainly much more difficult to manage areas like national parks and protected areas than other areas as they are controlled by a special regime and it is monitored by several institutions and watched by ordinary people as well whom the environment in that they live matters a lot. Our employees take part in all negotiations – at all stages of the investment construction, external repair, deal with requirements and complaints and give opinions on their justness. They contribute to better overall information and awareness among people they meet at work. We organize guided excursions at waste water treatment plants and visits to the areas with an expert commentary for those who are interested in them. We also cooperate with municipal authorities on the preparation and provision for construction plans.In the town of Gelnica a new waste water treatment plant Gelnica was put into operation. So the new construction „The Town of Gelnica – Completion“ was connected to the public sewer system.Wastewater was drained from 219,519 inhabitants and industrial businesses in the area of six districts. Wastewater was treated by 30 waste water treatment plants operated by PVPS, plc. Poprad.


volumetric indicatorsyear 2015 in thousand m3

breakdowns in the sewer network

selected operating data

Selectedoperatingdata 30ks

NumberofProjectsEquivalenttotheNumberofInhabitants(EO) 346,301

NumberofActualEO-year 218,053

ProjectedCapacityofWastewaterTreatmentPlants 104,368m3/deň

ProjectedFlowQ24 1,208.14l/s

ActualFlowQ24peryear 1,041.05l/s

NumberofSewerNetworkConnections 27,097ks

LengthofSewerNetworkexcludingConnections 639.07km

NumberofBreakdownsintheSewerNetwork 119

Indicator Reality

WastewaterDrained-Total 33,278

WastewaterDrained-Invoiced 10,409

outofwhich:

Households 6,314

Otherproducersofwastewater 4,095

Includedinit:

RainfallWater 2,308

Outofwhich:households 868

OtherProducersofwastewater 1,440

Watertreated 32,779

Wateruntreated 499

Centre Sewerage Row

Poprad 69

StaráĽubovňa 26

SpišskáNováVes 24

SewerageTotal: 119

There were 8,161 tonnes of solid sludge disposed from the wastewater treatment plants.


examination

qualityQuality of drinking and waste water is examined in regular intervals by a testing laboratory of the Department of Quality Inspection (SLÚKK). The Laboratory performs its activities pursuant to the Accreditation Decree of S-250, issued by the Slovak National Accreditation Service in Bratislava. In 2015 the testing laboratory showed again that it is able to carry out the tests unbiased and trustworthy, within the meaning of STN EN / ISO 17025:2005 and the Certificate of Accreditation. Laboratory activities include physical and chemical tests, microbiological and biological tests of underground, technological, drinking and waste waters as well as sludge, including sampling of water and sludge.

of drinking water and wastewater


Waste Waters Laboratory carried out quality inspections focusing on wastewater and sludge from the mouths of particular technological stages in the process of waste-water treatment within our wastewater treatment plants as well as the inspections of the producers of industrial and sewage wastewater. The extent and the number of samples that were monitored are in concordance with the Public Notice No.: 269/2010 Coll. and related legal regula-

tions in force concerning wastewater. The observance of the regulated limits of the released wastewater into the recipients is monitored, in order to ensure that no harm to the environment is caused.The Laboratory processed the total number of 4,199 sam-ples last year. Out of which were: 3,780 wastewater and sludge samples taken from our wastewater treatment plants, 226 samples from untreated mouths, 178 samples from industrial producers and 15 wastewater samples from water treatment plants.

In the area of waste management, waste treatment was in concordance with laws and regulations in force and in the concordance with hazardous waste treatment permit. During the operation of objects, 15,850 tonnes of waste were produced, out of which was 1.8 tonnes of hazardous waste. Compared to the year 2014 it was by 2,282 tonnes less. Their disposal was carried out by our contracting partners. Annual reports on waste amount were sent to respective environmental authorities in due time on the basis of which charges were levied for the waste produced.

In its operations, the company has small and medium-sized sources of air pollution. In total 8.453 tonnes of pollutants were released into air from the small sources and 7.703 tonnes from the medium-sized ones. Reports on their amounts and NEIS forms were sent to respec-tive environmental authorities in due time as provided by law. On their basis our company was charged levies for releasing emissions into the atmosphere.

The Quality Supervision Department provided for the in-spection of the quality of water, water resources, fresh wa-ter treatment plants, group municipal water mains, water reservoirs and the quality of drinking water at the points of final consumption. Drinking water supplied to the public water mains by Pod-tatranská vodárenská prevádzková spoločnosť, plc. is clean and free of any impurities, its quality is monitored in systema-

tic intervals and is in accordance with the Decree of NV SR No.: 496/2010 Coll., which specifies the requirements for water intended for human consumption. Based on continu-ous monitoring of drinking water quality within the water mains, it is possible to state that the quality of drinking water meets the European standards as viewed from the physical, chemical, microbiological and biological aspects. Drinking water laboratory tested the quality of drinking water in almost 1,527 samples. The quality was compliant with the required standards in 96% of samples taken.

Water Reservoirs and Water Transmission Network

Overall Number of Samples/Number of Non-compliant Samples

Overall Number of Analyses/Number of Noncompliant Analyses

Microbiological and Biological Indicators 857 / 43 12,177 / 73

Physical and Chemical Indicators 670 / 22 6,428 / 27

drinking waterwater quality

wastewater

waste management

Year Amount of Other Waste (t) Amount of Hazardous Waste (t) Total (t)

2014 18,130 3,7 18,133.7

2015 15,850 1,8 15,851.8


customers


In 2015, the goal of our employees was again to providegoodqualityservicestoourcustomers.Inordertoofferper-sonalcontactinformationtoourcustomersthreecustomercentreswithcashregistersinPoprad,SpišskáNováVesandinStaráĽubovňawereavailable.Weprovidednon-stopser-vicesonacustomercarelineofourCallCentre-24hoursperdayand7daysaweek–aweanswered9,502customercalls.Almost900customersaskedforourservice„ElectronicInvoice“whichmeansthatthecustomerreceivestheinvoicetothee-mailgiventhedayfollowingtheissueiftheinvoice.Almost2,900electronicinvoiceshavebeensentsofar.Abackinterestofourcustomersinelectroniccommunica-tionenabledthemdistancesettlementofseveralrequests.Via„TextMessage“servicewewereabletoinformourcus-tomersaboutplannedoutagesandbreakdowns.Wesentfreetextmessagesto8,600pointsofsupply.

Weregistered1,920customersusingtheservice„MyCus-tomerAccount“.When concluding a contract the households can decidehowtopaywaterandsewerrates–theycanpayregularmonthly advanced payments via standing order or SIPOcollection.Allourcustomersstillhaveapossibilitytopayan invoiceincashdirectlyatourcashdesks,cashlessviaourPOSter-minal,viabanktransferandviapaymentsatCOOPJednotasupermarkets(UNIKASAservice).Observingqualitystandardswithinthemeaningof „Cus-tomer Services Commitments“ (commitments related toavailability, information and solidarity) is still the priorityforourcompany.Thewordingisavailableonourwebpageandinbrochuresinourcustomercentres

services for customers

customer service approach

At the beginning of the year a CCTV security camera system was installed in our customer centres in Poprad, Spišská Nová Ves and Stará Ľubovňa. Both customers and employees of

our company are now protected when paying at the cash desk in case of unexpected events.The change to a new way of mobile or „drive-by“ meter reading was the main contribution. The main aim of the implementation of the device was the continuous effort to improve the quality of services provided to our customers. They have also decreased the number of cus-tomers´ claims. The new devices call immediately our employees´ attention to a problem when reading a meter, for example when higher consumption occurs, it draws their atten-tion to an eventual breakdown. The device will enable us in future to read water meters

that have not been accessible for a long time - when telecounting will be introduced.We continue helping families in a difficult financial situation in order not to interrupt

drinking water supplies. Our effort is to provide at least a repayment plan to physi-cal and legal entities disregarding the fact if a wholesale customer or retail

customer is concerned. In the year 2015, 755 customers entered into a written repayment plan. This means that 94% of applications for a

repayment plan were met halfway by our company.


Every year an external customers’ satisfaction rate survey is carried out. The main goal of the survey is to gather customer feedback which is important to find out the overall customer satisfaction rate and their requirements. In the survey, standard questions were used in order to compare the individual answers in time.The survey was executed via standardized telephone calls on a sample of randomly selected 500 customers within the whole range of the activities performed by PVPS, plc. as follows: 300 inhabitants from detached houses, 150 le-gal entities including self-employees, and 50 inhabitants of residential buildings. We polled our customers to find out if they were satisfied with water supplies, the speed

of breakdown elimination, the access to information, our employees´ professionalism, the quality of services provided, and customers´ preference of services offered by our company. On the basis of their answers we also asked what their requirements were regarding our new products and services.The overall customer satisfaction with our services reached the level of 90.30 %. The overall satisfaction decreased by 12 hundredth of a percent compared to the previous year and the overall dissatisfaction with the services sank by 1.16 % which is evaluated as positive. Our customers perceive our company more positively than negatively.

satisfaction rate survey


price for drinking water production, distribution, supply and wastewater treatmentForthefirsthalfoftheyeartheRegulatoryAuthorityforNetworkIndustries(ÚRSO)setnewwaterandsewerratesforourcompany.TherateswithinthemeaningofthevalidpricingdecisionNo0089/2014/Vfrom21November2013remainedinforce.TheRegulatoryAuthorityforNetworkIndustries(ÚRSO)approvedbythepricingdecisionthefollowingmaximumrates:

By reasons of a significant change of economic parameters when draining and treating wastewater theRegulatoryAuthorityforNetworkIndustries(ÚRSO)adjustedthemaximumpricefordrainingandtreatingwastewater by public sewer from 1 July 2015 by means of a ruling No 0006/2015/V from 3 June 2016.Maximumpricesfordrinkingwaterproductionandsupplyaswellasfordistributionbypublicwatermainsremainedunchanged.

Itwaspossibletoapplythechangeinsewerratesfromthefirstmeterreadingoncarriedoutafterthechangeoftherates,whichmeansfrom1July2015.Bythereasonsmentionedaboveadditionalmeterreadingstartedtobecarriedoutwhichmeansthatallmetershadtobereadaccordingtothatsewerratesareinvoiced.During the operation of PVPS, plc. price development has been influenced by several factors, such as thedevelopmentofeconomicallyjustifiedcostsaswellasthedevelopmentofrealizeddrinkingwaterproduction,distributionandsupplybypublicwatermainsandwastewatertreatmentbypublicsewerintechnicalunits.

Rates valid for the period from 1 January to 30 June 2015 €/m3 VAT exclusive

Maximum price for drinking water production and supply by public water mains 1.0884

Maximum price for drinking water distribution by public water mains 0.6925

Maximum price for draining and treatment of wastewater by public sewer 1.0585

Rates valid for the period from 1 July 2015 €/m3 VAT exclusive

Maximum price for draining and treatment of wastewater by public sewer 1.0904

issued 84,373 water and sewer invoices sent 8,001 remainders registered more than 65 thousand personal, telephone, postal and electronic contacts with customers

755 repayment plans were entered

in the year 2015 the company:


human resourcesAt the beginning of the year 2015 the physical headcount totalled 533. During the year the company employed 27 new members of staff (including external staff, such as employees after parental leave) and 37 employees of the company left. As of 31 December 2015 the physical headcount of employees was 523. The average calculated number of employees was 515.53 – which was by 4.47 employees less compared to the plan and by 2.08 employees less compared to the average calculated number of employees for the year 2014.


structure of employment

Physical headcount of employees as of 31 /12/ 2014 533Growth in the number of employees: 27Out of which: Temporary contract /a definite period of time/ 20 Permanent contract /an indefinite period of time/ 2 External staff 5Decline in the number of staff: 37Out of which: § 60 of the labour code - /contracted/ 16 § 70 of the labour code - /temporary/ 1 § 63 of the labour code - /organizational reasons/ 0Other reasons (disability, deaths, ...) 1Going into the external staff database 4Leaving as a result of retirement 15

Physical headcount of employees as of 31 /12/ 2015 523Average recorded calculated number of staff 515,53


Age Structure of Employees:

Qualification Structure of Employees:

Age Female Male Totalup to 20 0 2 2

20 - 24 2 7 725 - 29 6 13 1930 - 34 5 15 2035 - 39 12 38 5040 - 44 15 62 7745 - 49 18 71 8950 - 54 24 76 10055 - 59 16 90 106over 60 11 41 52Total 109 414 523Average Age 47.71 48.24 48.13

1315

2

38

7

6271769041

65

0

12

2

1518241611

upto20

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

over60

upto20

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

over60

Education Degree Female Male TotalElementary 5 15 20Secondary Vocational 11 222 233Secondary Vocational with Leaving Exam 52 142 194Higher Vocational 1 0 1 University Degree 40 35 75 Total 109 414 523

Elementary

SecondaryVocational

SecondaryVocationalwithLeavingExam

HigherVocational

UniversityDegree

142

15222

035

52

511

140

FEMALE

FEMALE

MALE

MALE


The total costs incurred by the company for educational purposes amounted to the sum of 44,021.54 €. The average costs for educational trainings per employee amounted to the sum of 85.31 €. In total, 11,537 € were paid for compul-sory trainings (stipulated by legislative decrees), 4,114 € were paid for language courses and 28,370.54 € for further trai-nings, courses, seminaries etc. The total number of training courses organized and attended was 940 of the total length of 9,465 hours, out of which the number of hours dedicated to trainings regarding health and safety at work was 4,132.

The company concentrated mainly on the development of professional skills and competence in employees, increasing and extending their professional qualifications, knowledge and skills. The corporate staff attended compulsory trainings on scheduled dates stipulated by special regulations.An important part of the employment education of our staff members were regular training courses in the field of occu-pational health and safety at work and fire prevention which apart from the planned ones were attended by all our newly recruited employees.

Education of Employees

The Social Fund created by the company amounted to the sum of 86,255.95 € including the fund balance from the previous year (7,082.24 €) and the allocation of profit (17,592.40 €). It was drawn for various purposes, specifically as a contribution to catering of our employees (48,050.55 €), for recreation, sport and the regeneration of our employees (15,788.37 €)), for regeneration regarding major work and life anniversaries of our employees (12,090.54 €) and in the social area (3,868.00 €). The Social Fund Balance amounting to the sum of 6,458.49 € will be used in the year 2016.Within the frame of social expenses the company contri-buted for our employees additional pension fund schemes

totalling the sum 151,205.42 €, for catering of our emplo-yees (apart from the social fund) amounting to the sum of 241,662.64 €, for health care amounting to the sum of 28,113.68 €, for drinking regime 1,512.85 €, for temporary sick leave totalling to the sum of 20,615.37 € and for the company´s contribution within the frame of SEQUOIA Campaign totalling to the sum of 22,531.64 €.Severance money and retirement benefits were paid to-talling to the sum of 54,324.16 € out of which the seve-rance money was paid to employees whose employment, according to a medical opinion, ended because of a long-term loss of their ability to perform their work.

Social Area

79

108

120

216

Structure of Employees according to the duration of employment

upto5years

upto10years

upto20years

over20years

The intra-company network – the Intranet belongs to the fastest and the most effective communication tools among our employees. It helps to inform our employees immediately on current events, orders, requirements, or newly issued regulations.Within the Veolia group and in cooperation with the Stre- doslovenská vodárenská prevádzková spoločnosť (Water Operation Company of Central Slovakia) we continue issu-ing the magazine „Voda je život“ (Water is Life) for our em-ployees on a regular basis. The magazine comes out four

times a year. Via the electronic memo from the company IES Praha, offers for internal education are available for our employees. Information on innovative technologies from all over the world can be found in our electronic bimonthly magazine „Planéta Veolia“ (The Planet Veolia) that is sent from our centre in Paris. For our employees who have no access to the Internet, company noticeboards are available.Another regular means of communication between the company´s management and the subordinate employees are sessions and meetings.

Internal Communication


The area of health and safety at work is as well as property protection is an inseparable part of all activities performed by our company.Adopting commitments and setting goals regarding de-creasing dangers and hazards in all company´s operations directly contributed to a safer work environment. One work accident was registered and investigated and measures were taken to prevent similar unwanted accidents in future. Last year no case of work-related illness was registered.Last year 300 alcohol screening tests were performed in or-der to check possible use of alcoholic drinks during working hours and all test results were negative. Further check-ups and inspections focused on observing health and safety rules and further regulations, work procedures and safe be-haviour at work. The duty of meeting the requirement of allotment, wear and use of respective PPE (personal protec-tive equipment) at work was examined. All concerned em-ployees took part in regular meetings regarding regular in-formation on health and safety regulations at work and fire prevention when it was necessary for the period of time. Last year, four inspections were carried out by the Labour Inspectorate of Prešov and Košice into the following opera-tions: administration building in Poprad, Wastewater Treat-ment Plant in Krompachy, Wastewater Treatment Plant in Poprad-Matejovce-Laoratories, and administration building in Spišská Nová Ves in order to investigate a work accident. No fine was imposed upon the company. The control car-ried out by the Public Health Authority with the registered seat in Poprad focused on risky workplaces of the company.In the department of fire prevention regular fire preven-tion controls of buildings, rooms and spaces were carried out on scheduled dates. Within the scope of prevention fire extinguishers, hydrants, fire protection valves, and further protection devices were examined. Also, regular revisions of electrical tools and selected technical equipment were carried out according to the schedule. Expert trainings of Fire Patrol at workplace and of the legal entity continued.The goal of the Department of health and Safety at Work and Fire Prevention for the following period is that all our employees can perform their duties in a safe environment free of any health hazard.

occupational health safetyand


The annual Slovakia-wide competition of em-ployee skills in water sector belongs to impor-

tant events for employees. Last year the event was organized by Stredoslovenská vodárenská

prevádzková spoločnosť, a.s. (Water Opera-tion Company of Central Slovakia, plc.) Banská

Bystrica. This activity enables the employees to compare their technical skills among the col-

leagues, to follow the innovations in the techno-logical area and to exchange their experience in

the water sector.

Slovakia-wide employee skills competition in water sector


Environmental education

and awareness

On the occasion of the World water Day the company provided their customers with several activities. In the Testing Laboratory of the De-

partment of Water Quality water analyses were carried out free of charge where water samples were tested for nitrates. The water samples were brou-ght by customers from their own sources. 297 people used the possibility – some of them have no possibility to get connected to the public water main and others who supposed that their drinking water might be contaminated by nitrates because of keeping livestock or by another agricultural activity.

On the basis of the samples analysed, the maximum nitrate limit, which is 50mg/l, was exceeded in 35 samples which presents 11.8%

of overall contamination. The highest nitrate concentration was 174.4 mg/l was found in a well in Spišské Vlachy. The overall

concentration of nitrates of water samples brought from Poprad was 4.8%, from Stará Ľubovňa and the sur-

roundings 15.8% and from Spišská Nová Ves and the surroundings it was

17.5%.

world water day


In May the company announced „Vodný kalendár“ (Water Calendar) - the 9th year of the Painting Competition for Primary Schools in the Tatra region. The pupils had to paint the four seasons of the year on the topic WATER. A jury of experts assessed 112 works of art sent from 12 schools in the Tatra region.The winner was Primary School of Ing. Kožuch 11 in Spišská Nová Ves.

Educational projects for schools

In summer months we regularly organize a Photography Contest for our employees that focuses on an environmental topic. The main topic of the last year was „The World of Water“ in which 23 of our employees took part. Three winners were chosen.

Photography contest for employees


The World Water Day is commemorated with our custom-ers in shopping and entertainment centres in Poprad and in spišská Nová Ves where we organize various presenta-tions of our company. On this occasion the representatives of our centres help people who are interested to answer

various questions on the topic WATER and for families with children various painting competitions, games and funny tests on the topic NATURE PROTECTION are available. In-formation sources for the visitors to our exhibition stands are company leaflets, brochures and bulletins.

We offer excursions into selected water company objects and wastewater treatment plants for school groups. Dur-ing the whole year, pupils and students have a possibility to visit different production processes of water company

premises upon agreement with our employees. Apart from the visit to the exteriors we inform them with the help of prepared presentations on various technologies and innovations of the company.

In the months of September – October Slovakia-wide media campaign under the name „Let us connect“ was in progress with the aim to encourage people to get con-nected to the sewerage network in which our company took part as well. The call for joining the campaign was realized on the basis of findings made by the Association

of Water Companies according to which Slovakia belongs to countries with low number of people connected to the sewerage network, despite the fact that in many munici-palities the sewerage network has already been built. Me-dia spots were broadcasted on RTVS, the radio Regina and they also occurred in print media on full page.

Corporate presence in shopping centres

Slovakia-wide campaign „Let us connect“

Excursions for schools


As a socially conscious company we support various regional activities and events that help our region develop. We provide free water supplies in water tank trucks at various large social events (such as traditional annual Marian pilgrimage in Levoča, summer music festivals), material and non-material resources for organisation of various sports and cultural competitions (ice-hockey, basketball, fitness, sports flying, dance competitions, chess tournaments and various school and out-of-school activities).

Support of regional activities


Thecompanymanagementtriestobuildacompanybuildupacompanywithservicesofhighlevel and quality regarding drinking water supplies and wastewater draining. At the sametime the company pays continuous attention to the environmental protection and placesemphasisonhealthandsafetyatworkofitsownaswellasofexternalemployees.ThecompanyhasimplementedtheIntegratedManagementSystem(IMS)thatconsistsofQualityManagementSystem(ISO9001),EnvironmentalManagementSystem(ISO14001),EnergyManagementSystem(ISO50001)andOccupationalHealthandSafetyManage-mentSystem(OHSAS18001).Connectingseveralmanagementsystemsintooneintegrat-edsystemisaveryeffectivewayofcreationofamanagementsystemthattakesseve-ralthingsintoconsideration:qualityofproductsandservices,environmentalapproach,healthandsafetyatworkaswellassavingenergy.From19thto20thOctober2015thefollowingauditstookplace:the6thsupervisoryauditpursuanttothe internationalstandardSTNENISO9001:2009,the4thsupervisoryau-ditpursuanttotheinternationalstandardSTNENOHSAS18001:2009andthe1stre-certificationauditpursuanttheinternationalstandardSTNENISO14001:2005.Apartfromtheaudits,thecertificationauditpursuanttheinternationalstandardSTNENISO50001:2012wascarriedoutfrom26thto27thNovember2015.TheauditswerecarriedoutbytheCertificationcompanyTÜVSÜDSlovakia,Ltd.Bratislava,groupmemberofTÜVSÜD,theworldleaderinprovidingcertificationserviceswithalong-termtradition.During the audit all activities and processes of the company were systemicallychecked,aswellasupholdingthegoalsintermsofquality,environmentalprotec-tion,energeticsandoccupationalhealthandsafety.Thesuccessfullycompletedauditconfirmedthefunctionalityoftheimplementedintegratedmanagementsystemanditwasalsoconfirmedthatallfoursystemsarekeptinlinewiththerequirementsoftherespectivestandards.Improvementprocessesstillhavenotfinished.Thecompanyhastocontinuetoworkonitselfandonitsemployees.Greatthanksandacknowledgementforeffortsgivenandforexcellentworkshallgotoallemployeeswhoparticipatedinreachingthesetgoals.

successful retention of ISO 9001, ISO 14001 and OHSAS 18001 certificates and introduction of ISO 50001


innovationsFurther objects in Spišská Nová Ves were added to our dispatch management and monitoring system thus the monitoring of selected problem sections was secured. The change of the radio network in 11 knots for digital radio sta-tions of a new type continued which secured the stability of the network and the resistance against weather exposure.Through innovations in GIS (Geographic Information Sys-tem) and the Operational and Technical Information Sys-tem elements of GIS and of planned maintenance were interconnected. Planning for regularly repeated activities on water mains and sewer mains was introduced. Transport requisitions were interconnected with work orders. The sys-tem of work procedures, check-ups, revisions and service activities along with the integration to further individual program systems was improved.Innovations realized within the fleet amounted to the sum of 479,708.53 € in total.Purchased vehicles: TGM 4x4 – 2 special vehicles, 10 passen-ger vehicles, 2 utility vehicles, 1 trailer-mounted work plat-form, 4 monitoring equipments, 2 SECURE scales, 1 Radio-detection RD 8100 device and 3 pulse generators PWG 2000.

The installation of further monitoring devices in vehicles – GPS (Global Positioning system) – 37 pieces, enables us to monitor vehicles and to create vehicle log books which part-ly reduces the administrative workload. An interconnection of accounting programs, transport programs and the opera-tional and technical information system for the verification of GPS data as a control and integrating mechanism saves time of accounting and checking individual vehicle travels depending on work orders.From the energy audit that was carried out within the whole company requirements for reducing energy intensity resulted regarding some operations – for example the ex-change of pumps – at the pumping station Spišská Teplica and drill holes in Liptovská Teplička which was subsequently realized. An important goal of the monitored period was re-ducing the costs for electric energy at the operation Waste-water Treatment Plant Poprad-Matejovce through more ef-fective use of sludge gas for production of electric energy in the co-generating unit. Compared to the previous year the production of electric energy increased by 31,115 kWh, ex-pressed financially – 3,738 €.


By means of its own staff the company carried out planned and non-planned repair and maintenance on water mains, sewer mains and other objects on the property leased from PVS, plc. Poprad, on its own property and the property operated on the basis of contracts with towns and municipalities.

In order to ensure continuous supplies of drinking water for the inhabitants and draining wastewater from towns and municipalities and wastewater treatment we had to remove breakdowns on water mains and sewer mains first place, repair technological and electrical equipment, clean and disinfect water storage reservoirs, exchange water meters, do painting work, repair fences, etc.

care for property, plant and equipment

of property, plant and equipmentrepairs

by company staff:


52 surface hydrants and 46 line valves were replaced, 130 manhole covers were repaired,

water storage reservoir Kežmarok- interrupting – plaster repair, water storage reservoir Kežmarok- Slavkovský – plaster repair, water storage reservoir Svit- Podskalka, 400 m3 – plaster repair,

administration building Poprad – roof cover repair, cathodic protection station Letanovce – kiosk repair, water storage reservoir Nová Lubovňa – plaster and roof repair,

administration building Stará Ľubovňa – roof cover repair, water storage reservoir Majere – abutment wall repair, administration building at Wastewater Treatment Plant Levoča – roof cover repair,

water storage reservoir Smižianská Maša, 2 x 3,000 m3 – repair of the technological part of the armature chamber,

water storage reservoir Hranovnica, 2 x 400 m3 – repair of the technological part of the armature chamber,

water Treatment Plant Prakovce – fence repair, pumping station Spišská Stará Ves – fence repair.

planned repairs realised:

In total, 2,040 breakdowns were eliminated, out of which 1,921 on water mains and 119 on sewer mains.

investment projects Revenues for investment projects for PVS, plc. Poprad realized amounted to ........508,345 € Revenues for new water connections for PVS, plc. Poprad amounted to ....................103,876 € Revenues for new water connections for towns and municipalities amounted to ........46,807 € Revenues for water meters for PVS, plc. Poprad amounted to .................................................11,293 €

An essential part of the financial means was drawn for the repairs of water meters, water pumps, electric motors, vehicular and mechanization fleet, water storage reservoirs, water treatment plants, wastewater treatment plants, operational and administration buildings.

on property leased from PVS, plc. Poprad: ...................................................................................................622,585 € owned by PVPS, plc. Poprad: .............................................................................................................................190,296 € operated on the basis of contracts with towns and municipalities: .................................................17,653 €

Total ..................................................................................................................................................................................830,534 €

repairs by external staff:

Costs of repair of property, plant and equipment realised:

of property, plant and equipment


The main source of income are revenues for our own performance, mainly revenues for drinking water supplies and for draining and for the treatment of wastewater that create 95.5% of aggregate income. An increase in volume compared to the previous year is about 1% which interrupted a long-term trend in consumption decrease.In expenditures the most important item was the increase of the rent for renting tangible property from Podtatranská vodárenská spoločnosť by 230 thousand €. Investments in innovation of assets and consequently an increase in depreciation that enter in the calculation of the amount of rent participate in the increase.The company has leased the infrastructural assets (operative leasing) totalling to the sum at the value acquisition of 213,653,034 EUR. The term of lease is set for a definite period of time, for 30 years beginning from 21 August 2006.Furthermore, the company has also properties from municipalities and third parties in use that are operated by the company on the basis of contracts on operating and contracts on outsourcing.

On the basis of the fact that Veolia is a consolidated company, in 2015 it was granted a long-term loan amounting to 1,000,000 EUR and short-term loan amounting to 1,000,000 EUR.Financial statement was drawn up providing that the company will continuously carry on with its activity (going concern).Accounting methods and general accounting principles were consistently applied by the accounting unit. After 31 December 2015 no important circumstances occurred that could influence the financial, economic and capital situation of the water company Podtatranská vodárenská prevádzková spoločnosť, plc.. The company did not carry out any activities in the field of research and development. During the year 2015 the company did not acquire its own shares, interim certificates, business shares and shares, interim certificates and business shares of the mother accounting unit.

financial part The company made

an economic result - the profit after taxation amounting to 1,034,784 €.


BALANCE SHEET as of 31 december 2015 (in €)

Line No.

Desig-nation ASSETS

Current accounting period Preceding accounting

periodBrutto Correction Netto

1 TOTALASSETSline02+line33+line74 21713380 14786872 6926508 6793454

2 A. Non-currentassetsl.03+l.11+l.21 16004106 14012963 1991143 1931675

3 A.I. Non-currentintangibleassets-total(l.04to10) 11381614 11370525 11089 4958

5 2. Software(013)-/073,091A/ 39465 28376 11089 4958

7 4. Goodwill(015)-/075,091A/ 11342149 11342149 0 0

11 A.II. Property,plantandequipment-total(l.12to20) 4619573 2642438 1977135 1922188

14 3.Separatemovableassetsandsetsofmovables(022)-/082,092A/

4586979 2625344 1961635 1714758

17 6.Otherproperty,plantandequipment(029,02X,032)-/089,08X,092A/

21232 17094 4138 12410

18 7.Aquisitionofproperty,plantandequipment(042)-/094/

11362 0 11362 195020

21 A.III. Non-currentfinancialassets-total(l.22to32) 2919 0 2919 4529

22 A.III.1.Sharesandownershipinterestsinaffiliatedaccoun-tingentities(061A,062A,063A)-/096A/

2919 0 2919 4529

33 B. Currentassetsl.34+l.41+l.53+l.66+l.71 5689425 773909 4915516 4838810

34 B.I. Inventory-total(l.35to40) 249121 2455 246666 246448

35 B.I.1. Rawmaterial(112,119,11X)-/191,19X/ 249121 2455 246666 246448

41 B.II. Non-currentreceivables-total(l.42+l.46to52) 177099 0 177099 123152

52 8. Deferredtaxasset(481A) 177099 0 177099 123152

53 B.III. Currentreceivables-total(line54+lines58to65) 4594830 771454 3823376 3346737

54 B.III.1. Tradereceivables-total(lines55to57) 4506640 771454 3735186 3253532

55 1.a.Tradereceivablesfromaffiliatedaccountingentities(311A,312A,313A,314A,315A,31XA)-/391A/

216003 0 216003 0

57 1.c.Othertradereceivables(311A,312A,313A,314A,315A,31XA)-/391A/

4290637 771454 3519183 3253532

60 4.Otherreceivablesfromaffiliatedaccountingentities(351A)-/391A/

301 0 301 0

63 7.Taxassetsandsubsidies(341,342,343,345,346,347)-/391A/

0 0 0 40943

65 9.Otherreceivables(335A,33XA,371A,374A,375A,378A)-/391A/

87889 0 87889 52262

71 B.V. Financialaccounts(l.72andl.73) 668375 0 668375 1122473

72 B.V.1. Cash(211,213,21X) 3541 0 3541 3620

73 2. Bankaccounts(221A,22X,+/-261) 664834 0 664834 1118853

74 C. Accruals/Defferals-total(l.75to78) 19849 0 19849 22969

75 C.1. Prepaidexpenses-long-term(381A,382A) 759 0 759 1031

76 2. Prepaidexpenses-short-term(381A,382A) 19090 0 19090 21938

FINANCIAL STATEMENTS OF ENTREPRENEURS IN DOUBLE


Line No.

Desig-nation LIABILITIES AND EQUITY Current accounting

period grossPreceding

accounting period

79 Totalequityandliabilitiesline80+line101+line141 6926508 6793454

80 A. Equityl.81+l.85+l.86+87+90+93+97+100 1876632 2749202

81 A.I. Sharecapital-total(l.82to84) 33200 33200

82 A.I.1. Sharecapital(411or+/-491) 33200 33200

86 A.III. Othercapitalfunds(413) 821188 821188

87 A.IV. Legalreservefundsline88+line89 6640 6640

88 A.IV.1. Legalreservefundandnon-distributablefund(417A,418,421A,422) 6640 6640

93 A.VI. Differencesfromrevaluation-total(lines94to96) -19180 -17570

94 A.VI.1. Differencesfromrevaluationofassetsandliabilities(+/-414) -19180 -17570

97 A.VII. Netprofit/lossofpreviousyearsline98+line99 0 1026124

98 A.VII.1. Retainedearningsfrompreviousyears(428) 0 1026124

100 A.VIII.Netprofit/lossfortheaccountingperiodaftertax/+-/l.01-(l.81+l.85+l.86+l.87+l.90+l.93+l.97+l.101+l.141)

1034784 879620

101 B. Liabilitiesl.102+l.118+l.121+l.122+l.136+l.139+l.140 5048511 4043104

102 B.I. Non-currentliabilities-total(l.103+l.107to117) 1166295 1182321

108 Otherliabilitiestoaffiliatedaccountingentities(471A,47XA) 1000000 0

109 4.Otherliabilitieswithinparticipatinginterest,exceptforliabilitiestoaffiliatedaccountingentities(471A,47XA)

0 1000000

114 9. Liabilitiesralatedtosocialfund(472) 6458 7082

117 12. Deferredtaxliability(481A) 159837 175239

122 B.IV. Currentliabilities-total(l.123+l.127to135) 3208518 2030785

123 B.IV.1. Tradeliabilities-total(l.124to126) 1132022 1243356

124 1.a.Tradeliabilitiestoaffiliatedaccountingentities(321A,322A,324A,325A,326A,32XA,475A,476A,478A,47XA)

150422 0

126 1.c.Othertradeliabilities(321A,322A,324A,325A,326A,32XA,475A,476A,478A,47XA)

981600 1243356

127 2. Netvalueofcontract(316A) 2384 0

129 4.Otherliabilitieswithinparticipatinginterest,exceptforliabilitiestoaffiliatedaccountingentities(361A,36XA,471A,47XA)

1000393 0

131 6. Liabilitiestoemployees(331,333,33X,479A) 406711 356673

132 7. Liabilitiesrelatedtosocialsecurity(336A) 306172 246546

133 8. Taxliabilitiesandsubsidies(341,342,343,345,346,347,34X) 335216 180501

135 10. Otherliabilities(372A,379A,474A,475A,479A,47XA) 25620 3709

136 B.V. Short-termprovisionsl.137+l.138 673698 829998

137 B.V.1. Legalprovisions(323A,451A) 139290 635709

138 2. Otherprovisions(323A,32X,459A,45XA) 534408 194289

141 C. Accruals/defferals-total(l.142to145) 1365 1148

143 2. Accruedexpenses-short-term(383A) 1365 1148

ENTRY BOOKKEEPING AS OF 31 DECEMBER 2015


Profit and Loss Statement as of 31 december 2015

Line No.

Desig-nation Text

Current accounting

period

Preceding accounting

period

1 * Netturnover(partofAccountClass6accordingtotheAct) 23384048 22582898

2 ** Operatingincome-total(lines03-09) 23482558 22582790

5 III. Revenuefromthesaleofservices(602,606) 23384048 22496269

7 V. Owngroupcapitalized(accountinggroup62) 40113 37567

8 VI. Revenuefromthesaleofnon-currentintangibleassets,property,plantandequipment,andrawmaterials(641,642)

9254 3028

9 IV. Otheroperatingincome(644,645,646,648,655,657) 49143 45926

10 ** Operatingexpenses-totalline11+line12+line13+line14+line15+line20+line21+line24+line25+line26

22106301 21433114

12 B. Consumedrawmaterials,energyconsumption,andconsumptionofothernon-inventorysupplies(501,502,503)

4245961 4284703

14 D. Services(accountgroup51) 9188698 8412720

15 E. Personnelexpenses-total(l.16to19) 7922454 7604923

16 E.1. Wagesandsalaries(521,522) 5395877 5255139

17 2. Remunerationofboardmembersofcompanyorcooperative(523) 43419 39004

18 3. Socialsecurityexpenses(524,525,526) 2047429 1967249

19 4. Socialexpenses(527,528) 435729 343531

20 F. Taxesandfees(accountgroup53) 221058 518551

21 G. Amortizationandvalueadjustmenttonon-currentintangibleassetsanddepreciationandvalueadjustmentstoproperty,plantandequipment(line22+l.23)

429323 405282

22 G.1. Amortizationofnon-currentintangibleassetsanddepreciationofproperty,plantandequipment(551)(551)

429323 405282

24 H. Carryingvalueofnon-currentassetssoldandrawmaterialssold(541,542) 97 2381

25 I. Valueadjustmentstoreceivables(+/-)(547) -16179 91508

26 J. Otheroperatingexpenses(543,544,545,546,548,549,555,557) 114889 113046

27 *** Profit/lossfromoperations(+/-)(line02-line10) 1376257 1149676

28 * Addedvalue(l.03+l.04+l.05+l.06+l.07)-(l.11+l.12+l.13+l.14) 9989502 9836413

29 ** Incomefromfinancialactivities-total(l.30+l.31+l.35+l.39+l.42+l.43+l.44) 471 108

39 XI. Interestincome(l.40+l.41) 471 107

40 XI.1. Interestincomefromaffiliatedaccountingentities(662A) 301 0

41 2. Otherinterestincome(662A) 170 107

42 XII. Exchangerategains(663) 0 1

45 ** Expensesrelatedtofinancialactivities-totall.46+l.47+l.48+l.49+l.52+l.53+l.54) 30000 10982

49 N. Interestexpense(l.50+l.51) 24274 4901

50 N.1. Interestexpensesrelatedtoaffiliatedaccountingentities(562A) 24274 0

51 N.1. Otherinterestexpenses(562A) 0 4901

52 O. Exchangeratelosses(563) 834 585

54 Q. Otherexpensesrelatedtofinancialactivities(568,569) 4892 5496

55 *** Profit/Lossfromfinancialactivities(+/-)(r.29-r.45) -29529 -10874

56 **** Profit/Lossfortheaccountingperiodbeforetax(+/-)(l.27+l.55) 1346728 1138802

57 R. Incometax(l.58+l.59) 311944 259182

58 R.1. Incometax-current(591,595) 381293 243056

59 2. Incometax-deferred(+/-)(592) -69349 16126

61 **** Profit/Lossfortheaccountingperiodaftertax(+/-)(l.56-l.57-l.60) 1034784 879620


Cash Flow Statement as of 31 december 20152015 (€) 2014 (€)

Cash flow from operating activitiesOperatingCashFlow 1143820 2579860InterestsPaid -23664 -3747InterestsReceived 169 107IncomeTaxPaid -204969 -281500DividendsPaid -1888151 -2133337CashFlowpriortoItemsofExtraordinaryExtentorOccurrence -972795 161383RevenuesfromItemsofExtraordinaryExtentorOccurrence 0 0Net Cash Flow from Operating Activities -972 795 161 383

Cash Flow from Investment ActivitiesNon-CurrentAssetsPurchase -490402 -437370Non-CurrentAssetsSalesRevenues 9099 1892InvestmentPurchasing 0 0DividendsReceived 0 0Net Cash Flow from Investment Activities -481 303 -435 478

Cash Flow from Financial ActivitiesRevenuesfromShareCapitalIncrease 0 0RevenuesfromLoans 1000000 1000000Long-termliabilitiesInstallments 0 0ReceivedLoansInstallments 0 -763324Net Cash Flow from Financial Activities 1 000 000 236 676

Net(Decrease)IncreaseinCashandCashEquivalents -454097 -37419

CashandCashEquivalentsattheBeginningoftheYear 1122473 1159892

Cash and Cash Equivalents at the End of the Year 668 376 1 122 473

Cash flow from operating activitiesNet Profit (prior to deducing interest, tax and items of extraordinary extent and occurrence) 1 370 531 1 143 596

AlternationsofNon-MonetaryOperations:Amortizationofnon-currentintangibleassetsanddepreciationofproperty,plantandequipment 429323 405282ValueadjustmentstoAccountsReceivables -65942 91507ValueadjustmenttoInventory 0 0Valueadjustmenttoproperty,plantandequipment 0 0ValueadjustmenttoNon-CurrentFinancialAssets 0 0UnrealizedExchangeRateLosses 29 5UnrelizedExchangeRateGains 0 0Reserves -156299 161212Loss(Profit)fromNon-CurrentAssetsSale 0 -434RevenuesfromNon-CurrentFinancialAssets 0 0Differencebetweenacknowledgedcapitalcontributionvalueanditsaccountingvalue 0 0OtherNon-MonetaryOperations 2141 955957ProfitfromOperationpriortoWorkingCapitalChange 1579783 2757125

WorkingCapitalChangeDecrease(Increase)inReceivablesfromCommercialActivitiesandotherReceivables(includingAccruedAssets) -459624 -70670

Decrease(Increase)inInventories -218 27802Decrease(Increase)inLiabilities(includingaccruedLiabilities) 23879 -134397

Cash Flow from Operation 1 143 820 2 579 860


Independent Auditor’s Report


Report by the Supervisory Board 2015

REPORT

by the SUPERVISORY BOARD OFPodtatranská vodárenská prevádzková spoločnosť, plc. POPRAD

regarding the Annual Financial Statement as of the Year 2015 and on the Corporate Annual Report as of the year 2015

The Financial Statement and the Corporate Annual Report were audited by the auditing company of KPMG Slovensko, limited liability company, License of SKAU No.: 96.

In the report to the shareholder from 29 March 2016, the auditor expressed his opinion on the Financial Statement to the Supervisory Board and to the Corporate Board of Directors

The Auditor declares in the report to the shareholder, the Supervisory Board and the Corporate Board of Directors that the Financial Statement faithfully reflects the actual corporate financial situation of the company as of 31 December 2015 and its result regarding Profit and Loss for the year ending on 31 December 2015 and is in compliance with the Slovak Law on Accounting.

In their meeting on June 27, 2016, the Supervisory Board examined the Current Financial Statement pursuant to the § 198 of the Commercial Code and the Article XII., Section 4 of the Book of Statutes.

Following the examination of the Financial Statement and as a follow-up to the Report of the auditor, the Supervisory Board concludes that the company keeps the Corporate accounting in full observance and concordance with the Law of Accounting and further related regulations and rules. By examining the formal and material validity and credibility of the Current Consolidated Financial Statement as of the year 2015 no shortcomings were found.

The company attained the total accounting profit of 1,034,783.78 EUR as of the year 2015.

CONCLUSION:The Supervisory Board recommends to the General Assembly of the PVPS, plc. to approve of the Annual Consolidated Financial Statement , the Corporate Annual Report as well as the proposed draft proposal for the profit distribution achieved in the year 2015.

In Poprad, 27 June 2016

Ing. Ján Mlynár Chairman of the Supervisory Board of PVPS, plc. Poprad


• continuous improvement of the quality of water services provided• renovation and optimisation of operations and technological facilities of wastewater treatment plants in cooperation with PVS, plc.• improvement of electronic services for our customers• support of education and educational processes at Primary and Secondary Schools• implementation of new technologies in order to lower water loss permanently• securing activities in compliance with the requirements regarding health and environmental protection• cooperation with state organs in order to secure legislation observing

Intentions for the Year 2016


Issuedby:PVPS,plc.(Poprad2016)

www.pvpsas.sk

Podtatranská vodárenská prevádzková spoločnosť, plc.Hraničná662/17,05889Poprad

Tel.:00421/052/7873115,e-mail:[email protected],www.pvpsas.sk

e-mail:[email protected]|fax:+421527729548

POPRADHraničná 662/17

058 89 Poprade- mail:[email protected]: +421 52 772 95 48

SPIŠSKÁ NOVÁ VESDuklianska 40

052 01 Spišská Nová Vese-mail: [email protected], [email protected]

Fax: +421 53 415 52 41

STARÁ ĽUBOVŇALevočská 34

064 01 Stará Ľubovňae-mail: [email protected], [email protected]

Fax: +421 52 426 54 40

Customer centers

Call centrum0850 111 800

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