qa-7.1 association of american railroads quality assurance
TRANSCRIPT
M-1003
A A R Manual of Standards and Recommended Practices Specification for Quality Assurance
CHAPTER?
QA-7.1 S/l/ll
ASSOCIATION OF AMERICAN RAILROADS QUALITY ASSURANCE NONCONFORMANCE REPORT
7.3.4.1 Serial No.
7.3.4.2.1 Date
7.3.4.2.1 Reporting Company
7.3.4.2.1 Reporting Company Location
7.3.4.2.2 Contractor 7.3.4.2.2 Contractor Plant Location
7.3.4,2.3 Item Description 7.3,4,2.3 AAR Spec. Code or Standard No.
7.3.4.2.4 Contractor's part number, pattern numbers, drawing numbers, RMA #, P0#, and/or other identifying information.
New •
Reconditioned •
7.3.4.2.5 Quantity Received 7.3.4.2.5 Quantity Inspected
7.3.4.2.5 Quantity Rejected 7.3.4.2.6 N4aterial inspected by Contractor?
Yes No If Yes. date of inspection
7.3.4.2.8 Serial Number, Identification Ivlark, or Car No.
7.3.4,2.9 Nonconfomiance Description 7.3.4.2.10 Disposition of Item (Returned, Repaired, Swapped, Other)
7.3.4.3 Verify copy sent to Contractor Information: contractor
Name and Tide
Company Name
Street
City. State. ZIP
Person initiating daim Name
Signature Address
Title City, State ZIP
Email Phone
When not using the on-line system, send to AAR QA Program Coordinator, TTCI, 55500 DOT Road, Pueblo, CO 81001 or [email protected].
08/2011
Fig. 7.1 Quality Assurance Nonconformance Report (NCR)
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A A R Manual of Standards and Recommended Practices Specification for Quality Assurance
CHAPTER 7 M-1003
IZu QA-7.2
ASSOCIATION OF AMERICAN RAILROADS QUALrrV'ASSURANCE NONCONFORMANCE RESPONSE REPORT
7,6,2.1 Serial No.
7.6.2.2 Date
7.6.2.3 Contractor 7.6.2.4 Reporting Company
7.6.2.3 Location 7.6.2.4 Location
7.6.2.5 Date QA-7.1 was filed 7.6.2.6 Quantity Rejected
7.6.2.7 Description of nonconformance (from QA-7.1)
Action Required Description of Action Taiten Date
7.6.2.8 Clearly define the nonconformance that led to the rejection.
7.6.2.9 Clearty define the actions tal<en for disposition.
7.6.2.10 Cleariy define the root cause(s) that resulted in the nonconformance.
7.6.2,11 Cleariy define the con-ective action(s) talien that will eliminate the rootcause(s).
7.6.2.12 Clearly define the follow-up pian(s) that will ensure the effectiveness of the con'ective action(s) taken in its/their permanence cause(s).
Note: Contractor is not confined to using only the spaces above and is encouraged to use attachments.
7.6.2.13 Ensure that the QA-7.1 report initiator has been sent a copy of the completed QA-7.2, including a copy of the original QA-7.1 report Also ensure that the customer's Purchasing and Mechanical Department managers have been sent a copy of the QA-7.1 and completed QA-7.2.
Signed by Management Representative Title
When not using the on-line system, send original to AAR QA Program Coordinator, TTCI, 55500 DOT Road, Pueblo, CO 81001 or [email protected]. Include a copy of the original QA-7.1 report.
Fig. 7.2 Quality Assurance Nonconformance Response Report
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A A R Manual of Standards and Recommended Practices Specification for Quality Assurance
M-1003 CHAPTER 7
I7iu QA-7.3
ASSOCIATION OF AMERICAN RAILROADS QUALITY ASSURANCE EVALUATION RESPONSE FORM
OA 7.1/QA 7.2 Serial No.
Reporting company Contractor
Location Location
Person performing review
QA 7.2 received per 7.6.1 requirements? • YES • NO
If no, response was received after how many days?
The above-listed QA 7.2 has been reviewed and, in the opinion of the reviewer, the proposed corrective action has been found to be proper and adequate. As such, the QA 7,1 is considered closed.
OR
The above-listed QA 7.2 has been reviewed and, in the opinion of the reviewer, the proposed corrective action (checit one)
I I Does NOT adequately identify the root cause. Comments:
[~) Does NOT propose a con-ective action that will eliminate the identfied root cause. Comments
Verify copy sent to Contractor Infonnation: contractor
Name and Title
Contractor Email
Company Name
Street
City. State. ZIP
Person reviewinc QA7.2 Name
Signature Address
Title City, State ZIP
Phone
When not using the on-line system, send copy to AAR Program Coordinator, TTCI, 55500 DOT Road, Pueblo, CO 81001 or [email protected].
08/2011
Fig. 7.3 Quality Assurance Nonconformance Response Evaluation Form
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CHAPTER?
A A R Manual of Standards and Recommended Practices Specification for Quality Assurance
M-1003
Initiator Encounters prematurely failed material or service from applicable component list as published quarterly in the "Quality Assurance Certified Companies" Circular.
Initiator Completes NCR fomi (Fig. 7.1) at http://aar.iirx.net or mails a copy to Contractor and to AAR QA Program Coordinator
I Initiator
Discuss failure with contractor and determine disposition of material.
T Initiator
If material cannot be held or returned for Contractor investigation, document circumstances.
Initiator Monitor Contractor response and solicit action to ensure response is received as per paragraph 7.6.1.
Initiator Evaluate response at http://iirx.aar.net or, using Fig. 7.3, ensure a copy of all completed fomns is sent to the AAR Program Coordinator and the Contractor
Advise QA Program Coordinator
Initiator File responses and retain copies as per paragraph 7.6.1 for auditor verification.
Contractor Discuss failure with initiator and determine disposition of material.
T
1 QA Program Coordinator
File NCR
Contractor Investigate failure and develop response as per paragraph 7.6 and document response on form Fig. 7.2
Contractor Respond at http://aar.iirx.net or send response on form Fig. 7.2 with a copy of the Initiator's completed form Fig. 7.1 to AAR QA Program Coordinator and to the Initiator
Contractor Monitor Initiator evaluation to ensure acceptability of response as per paragraph 7.7.3
QA Program Coordinator
Monitor Contractor response.
Contractor File responses and retain copies as per paragraph 7.6.1 for auditor verification.
QA Program Coordinator Advise QA Committee of NCR status.
Fig. 7.4 Process map for nonconformance reporting
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