qaqc evaluation

8/2/2019 QAQC Evaluation

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Quality Assurance/QualityControl Plan Evaluation

February 16, 2005


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A time of change A/E Oversight Guidelines.

This defining of roles and

responsibilities paints a clearerpicture of the responsibilitiesand relationships within CFLand consultants.

With these guidelines in place

it is now time to review theother components of the

processes that contribute to thedelivery of projects.


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Why Do You Plan for Quality? If you dont know where

youre going, any road will

take you there

Louis Carroll


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Responsibility for QualityRecognition of A/E industry capabilities

Acceptance that quality is the A/Es responsibilityBoth parties

CFLHDs roles is QA


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Follow Through on Quality The best written quality

plan is no better than theworst, if it is not followed

through. Take the time to provide

the appropriate level ofquality control.

Reduced levels of QC maybe justified, but they mustbe communicated andagreed to.


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Reasons for EvaluationCFLHD accepted the existing QA/QC plans on the

merits of each firm.

Now that the existing QA/QC plans have been inpractice for a while, CFLHD will be evaluatingthem to develop a basis for providing QA/QC

program improvement recommendations;modification of scopes of work to addressdeficiencies; and to identify weakness areas formonitoring.


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How Evaluation was DevelopedKey elements of a comprehensive highway

QA/QC plan were identified

The evaluation criteria was selected by researching

quality practices of State DOTs and consultants.


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Goals of EvaluationProvide CFLHD with a clear understanding of the

QA/QC processes and procedures that are in place

to control the quality of the work.

Identify improvement opportunities.

And;


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Goals of Evaluation Verify that the mechanisms

that control quality are in

place so the product meetsthe expectations of the

team.

Client Agencies;

CFLHD; and

A/E


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Evaluation Criteria The current organizational QA/QC plans will be evaluated,

using 25 evaluation criteria, for the inclusion of the

elements necessary to promote the thorough review andchecking of all documents.

Implementation of QA/QC is not intended to lead to

unnecessarily complex and expensive systems but only to

formalize and record the good management practices that

have usually been practiced in the past.


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SUMMARY OF EVALUATION CRITERIA RESULTSWEAKNESS

AREAS

THE CONSULTANTS QA/QC PLAN:

1Provides for quality checking and reviewing processes through all phases of product

development.

2 Provides for involvement of the project manager in the control of quality.

3 Provides for adequate continuous QC during design and production.

4 Provides for the development of a Project Quality Plan.

5 Provides for the various review types used to control the work.

6 Provides for internal Quality Assurance monitoring.

7Provides addressing, incorporation and verification of review comments and the use

of a comment and response tracking form.

8Provides for proper subconsultant quality control (including verification of

document quality).


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AREAS

9 Provides for the retention and filing of QA/QC check copies and records.

10Requires the use of a tracking and responsibility stamp or sign-off.

11Requires the use of an adequate checking and back-checking system, including how

to utilize the checking system.

12Provides for the QC checking of manual calculations.

13Provides for the QC checking of computer-generated calculations.

14Provides for the QC checking of drawings.

15Provides for the QC checking of specifications.

16Provides for the QC checking of quantities and cost estimate.

17Provides for the QC checking of environmental commitments and permitting

requirements (including incorporation of commitments and requirements).


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AREAS

18Provides for the QC checking of studies and reports.

19Provides for the QC checking of construction stakeout reports.

20Provides for a document and report format review.

21Bridge quality assurance/quality control minimum requirements

22Provides for the use and submittal of development and review checklists and QC

control documents

23Provides a certification that QC checking has been performed in accordance withQA/QC plan.

24Provides for sealing and signing of documents (i.e. plans, specifications, reports,

studies, etc.).

25Provides for a final closeout and evaluation.


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Involvement of Project Management

in QA/QC Project managers have to

be active participants in the

quality of deliverables. Verification that scope and

design are in agreement.


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Development of a Project Quality PlanScope of each review.

Allocation of resources and areas of responsibility.

Analysis of risks and design decisions.First step in assuring that best practices and sound

engineering judgment is used.

Quality assurance of subconsultants.Reference quality procedures to be used.

Modification of PQP.


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Subconsultant Quality Assurance and

Quality Control Subconsultants have acceptable QA/QC plans.

QA activity to ensure that work is balanced between

project constraints, good engineering judgment, andit reflects the appropriate level of risk.

Subconsultant are tasked to provide activities for

back checking the technical recommendationsagainst the project deliverables to assure that thetechnical recommendations reflect the evolution ofthe project.


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Quality Assurance Certificate of

ComplianceA certificate of compliance is to be submitted for

ALL deliverables.


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Use of Checklists and QA/QC Control

DocumentsUse documents at the appropriate stages of

development.

Submit the completed checklists with each of the

deliverables.


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Sealing and Signing of DocumentsEngineering drawing

Cross-Sections

Specifications

Engineering reports and formal technicalmemorandums

Construction staking reportsAll other technical recommendations or

deliverables


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Final Closeout and EvaluationDocument problems encountered

Areas for improvement

Mistakes and lessons learned

Outstanding features

Corrective action plan


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Next Step in the ProcessAn audit report for each of the current QA/QC

plans will be developed.

The reports will be distributed.

Meeting to discuss the results will be scheduled, as

necessary, to address findings.


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Questions