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QUALITY CONTROL

What is Quality Control?

Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer. QC is similar to, but not identical with, quality assurance (QA).QUALITY CONTROL

Brief History of Quality Control3000 B.C. in Babylonia Among the references to quality from the code of Hammurabi, ruler of Babylonia The mason who builds a house which falls down and kills the inmate shall be put to death.

PYRAMIDS OF EGYPT

Major Contributors/Gurus of Quality Control

DR. W. EDWARDS DEMING (19001993)

Out of the Crisis (1986)The New Economics (1993)Statistical Adjustment of Data (1943) DR. JOSEPH JURAN (B. 1904)

Juran's Quality Control Handbook, published in 1951Juran on Planning for Quality (1988)Juran on Leadership for Quality (1989)Juran on Quality by Design (1992)Quality Planning and Analysis (1993)A History of Managing for Quality (1995)Architect of Quality (2004) Major Contributors/Gurus of Quality Control

Major Contributors/Gurus of Quality ControlPHILIP CROSBY (19262001)

Quality is Free (1979) Absolutes of Quality Management Zero Defects,Quality Management Maturity Grid 14 Quality Improvement StepsCost of Quality, and Cost of Nonconformance Quality Without Tears (1984)Completeness (1994). ARMAND V. FEIGENBAUM

Total Quality Control (1951)DR. H. JAMES HARRINGTON

Major Contributors/Gurus of Quality Control

The Improvement Process Business Process Improvement Total Improvement Management, ISO 9000 BeyondArea Activity AnalysisThe Creativity ToolkitStatistical Analysis SimplifiedThe Quality/Profit ConnectionHigh Performance Benchmarking. DR. KAORU ISHIKAWA (19151989)

Guide to Quality Control (1982)What Is Total Quality Control? (1985)

Major Contributors/Gurus of Quality ControlEconomic Control of Quality of Manufactured Product (1931). DR. WALTER A. SHEWHART (18911967)

SHIGEO SHINGO (19191990) A Study of the Toyota Production System From An Industrial Engineering Viewpoint (1989)Revolution in Manufacturing: The SMED (Single Minute Exchange of Die) System (1985),Zero Quality Control: Source Inspection and the Poka Yoke System (1986).

Major Contributors/Gurus of Quality ControlFREDERICK TAYLOR (18561915)

The Principles of Scientific Management

DR. GENICHI TAGUCHI (B. 1924)