qualifications pack -national occupational … · architecture across end -to-end iot solutions 4....

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Fea``bora Introduction Qualifications Pack – IoT - Solution Architect Contents 1. Introduction and Contacts..…………………….…P.1 2. Qualifications Pack……….……........................P.2 3. Glossary of Key Terms …………………………...…P.4 4. NOS Units……………………..…….………………….…P.6 5. Annexure: Nomenclature for QP & NOS…..P.72 6. Assessment Criteria………………....................P.74 NOS describe what individuals need to do, know and understand in order to carry out a particular job role or function NOS are performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding IT-ITeS SSC NASSCOM Plot No-7,8,9 & 10, Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: [email protected] SECTOR: IT-ITeS SUB-SECTOR: Future Skills OCCUPATION: Internet of Things REFERENCE ID: SSC/Q8202 ALIGNED TO: NCO-2015/NIL Brief Job Role Description: Individuals at this job are responsible for designing, maintaining, evaluating and testing architectures of IoT solutions. They are also responsible for evaluating new technologies, managing visualizations, conforming to compliance requirements and ensuring the usage of appropriate standards. Personal Attributes: IoT – Solution Architects must manage and collaborate with various stakeholders involved in the development of IoT solution architectures. They must have a strong analytical mindset and ensure that their technical knowledge is constantly updated. QUALIFICATIONS PACK -NATIONAL OCCUPATIONAL STANDARDS FOR IT-BPM INDUSTRY

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Page 1: QUALIFICATIONS PACK -NATIONAL OCCUPATIONAL … · architecture across end -to-end IoT solutions 4. SSC/N8211 Evaluate new technologies, solutions and vendor products for integration

Fea``bora

Introduction Qualifications Pack – IoT - Solution Architect

Contents 1. Introduction and Contacts..…………………….…P.1

2. Qualifications Pack……….……........................P.2

3. Glossary of Key Terms …………………………...…P.4

4. NOS Units……………………..…….………………….…P.6

5. Annexure: Nomenclature for QP & NOS…..P.72

6. Assessment Criteria………………....................P.74

� NOS describe

what individuals need to do, know and understand in order to carry out a particular job role or function

� NOS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

IT-ITeS SSC NASSCOM Plot No-7,8,9 & 10, Sector 126,Noida,UP, Noida -201303 Phone No:0120-4990172 E-mail: [email protected]

SECTOR: IT-ITeS

SUB-SECTOR: Future Skills

OCCUPATION: Internet of Things

REFERENCE ID: SSC/Q8202

ALIGNED TO: NCO-2015/NIL

Brief Job Role Description: Individuals at this job are responsible for designing, maintaining, evaluating and testing architectures of IoT solutions. They are also responsible for evaluating new technologies, managing visualizations, conforming to compliance requirements and ensuring the usage of appropriate standards. Personal Attributes: IoT – Solution Architects must manage and collaborate with various stakeholders involved in the development of IoT solution architectures. They must have a strong analytical mindset and ensure that their technical knowledge is constantly updated.

QUALIFICATIONS PACK -NATIONAL OCCUPATIONAL STANDARDS FOR IT-BPM INDUSTRY

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Job Role IoT-Solution Architect (Integration Architect, Technical Architect, System Architect)

Description

Individuals at this job are responsible for designing, maintaining, evaluating and testing architectures of IoT solutions. They are also responsible for evaluating new technologies, managing visualizations, conforming to compliance requirements and ensuring the usage of appropriate standards.

NSQF Level 7 Minimum Educational Qualifications* Maximum Educational Qualifications*

Bachelor’s Degree in Engineering / Technology / Statistics / Mathematics / Computer Science Not Applicable

Prerequisite License or Training (Mandatory) Not Applicable

Minimum Job Entry Age 21 years (Recommended) Experience 2-5 years (Recommended)

Applicable National Occupational Standards (NOS)

Compulsory:

1. SSC/N8113 Design new solution architectures as per specifications

2. SSC/N8114 Maintain existing architectures for solutions

3. SSC/N8210 Design and implement security architecture across end-to-end IoT solutions

4. SSC/N8211 Evaluate new technologies, solutions and vendor products for integration into IoT solutions

5. SSC/N8212 Manage visualizations, UI/UX design and data lifecycles for all stages of data lifecycle

6. SSC/N8213 Perform value engineering and analysis of IoT solution components

7. SSC/N8214 Integrate Information Technology (IT) systems with Operational Technology (OT) systems

Qualifications Pack Code SSC/Q8202

Job Role IoT-Solution Architect This job role is applicable both in national and international scenarios

Credits (NSQF) TBD Version number 1.0 Sector IT-ITeS Drafted on 18/02/2019 Sub-sector Future Skills Last reviewed on 11/03/2019 Occupation Internet of Things Next review date 31/12/2020

NSQC Clearance on 22/08/2019 Job

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8. SSC/N8215 Test and validate architecture of IoT solutions

9. SSC/N8216 Continuously evaluate and upgrade architecture of IoT solutions

10. SSC/N8217 Use appropriate standards and ensure compliance of IoT solutions

11. SSC/N8220 Integrate IoT solutions across various device components, networks, databases, analytics solutions and cloud infrastructure

12. SSC/N8238 Create technical documents and manuals 13. SSC/N9012 Manage and collaborate with stakeholders

for project success

Performance Criteria As described in the relevant NOS units

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Keywords /Terms Description Sector Sector is a conglomeration of different business operations having similar

business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.

Job Role Job role defines a unique set of tasks that together form a unique employment opportunity in an organisation.

Occupational Standards (OS)

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.

National Occupational Standards (NOS)

NOS are occupational standards which apply uniquely in the Indian context.

Qualifications Pack (QP)

QP comprises the set of OSs, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.

Electives Electives are NOS/set of NOS that are identified by the sector as contributive to specialization in a job role. There may be multiple electives within a QP for each specialized job role. Trainees must select at least one elective for the successful completion of a QP with Electives.

Options Options are NOS/set of NOS that are identified by the sector as additional skills. There may be multiple options within a QP. It is not mandatory to select any of the options to complete a QP with Options.

Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’

Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.

Knowledge and Understanding

Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual need to perform to the required standard.

Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Defin

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Acro

nym

s

Keywords /Terms Description

NOS National Occupational Standard(s)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

IT-ITeS Information Technology – Information Technology enabled Services

SPD Software Product Development

ERD Engineering and R&D

ITS Information Technology Services

BPM Business Process Management

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SSC/N8113 Design new solution architectures as per specifications

Overview This unit is about defining and describing an architecture of a system delivered in context of a specific solution.

National Occupational Standard

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SSC/N8113 Design new solution architectures as per specifications

Unit Code SSC/N8113 Unit Title (Task)

Design new solution architectures as per specifications

Description This unit is about defining and describing an architecture of a system delivered in context of a specific solution.

NSQF Level 8 Scope This unit/task covers the following:

• Define requirements • Define platform and other component specifications • Monitor performance

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Define requirements

To be competent, the user/individual on the job must be able to:

PC1. identify business requirements Define platform and other component specifications

PC2. evaluate the platform on which the solution is to be built PC3. evaluate changes in cross-border data governance issues, pii

(personally identifiable information) regulations, gdpr (general data protection regulations), global-scale, security, and monitoring

PC4. select appropriate design standards, methods and tools PC5. define system level architecture for the solution PC6. design data feeds, data quality checks and components needed to

configure the solution PC7. define detailed component specifications PC8. translate component specifications into detailed designs for

implementation PC9. undertake impact analysis on major design options PC10. develop technical capabilities roadmap for new solution architectures PC11. create documentation on designed solution architectures for

appropriate people PC12. validate solution architectures with appropriate people

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SSC/N8113 Design new solution architectures as per specifications

Monitor performance

PC13. identify data quality metrics and guide processes that track and measure data quality continually

PC14. troubleshoot and resolve issues with new solution architectures PC15. identify potential risks, and define mitigation plans and processes for

appropriate people

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand:

KA1. organizational policies, procedures and guidelines which relate to designing new solution architectures

KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting solution

architectures KA4. who to involve when designing new solution architectures KA5. the range of standard templates and tools available and how to use

them B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. different business requirements KB2. different trends and industry standards on new approaches to

solution design KB3. the business and domain in which the solution is to be developed KB4. different governance issues and standards for data storage, security,

privacy and monitoring KB5. different platforms such as mobile application, mobile browser, web

browser KB6. different elements of solution architecture such as business

architecture, information architecture, application architecture, technology architecture etc.

KB7. different standards for architecture design KB8. how a technical capabilities roadmap is defined KB9. how to define components and component specifications for

solutions KB10. different quality metrics to monitor performance of architecture KB11. how to scale the solution architecture

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SSC/N8113 Design new solution architectures as per specifications

KB12. different cloud or distributed computing platforms such as aws, azure, hadoop, their affiliated services and how to use these

KB13. different networking and hardware systems and their impact on the performance of the solution architecture

KB14. how to query and write scripts to acquire and understand the data KB15. how to work on various operating systems such as linux, ubuntu, or

windows

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Decision Making SA1. make decisions on suitable courses SA2. follow rule based decision making processes

Analytical Thinking SA3. configure data and disseminate relevant information to others SA4. analyze data and activities

Problem Solving SA5. apply problem-solving approaches in different situations

Critical Thinking SA6. apply balanced judgments to different situations

Attention to Detail SA7. check your work is complete and free from errors

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SSC/N8113 Design new solution architectures as per specifications NOS Version Control

NOS Code SSC/N8113

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8114 Maintain existing architectures for solutions

Overview This unit is about maintaining existing architectures for solutions for internal and external clients.

National Occupational Standard

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SSC/N8114 Maintain existing architectures for solutions

Unit Code SSC/N8114 Unit Title (Task)

Maintain existing architectures for solutions

Description This unit is about maintaining existing architectures for solutions for internal and external clients.

NSQF Level 7 Scope This unit/task covers the following:

• Review and optimize architecture • Monitor standards

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Review and optimize architecture

To be competent, the user/individual on the job must be able to: PC1. review existing system architecture designs to ensure balance of

functional, service quality, and systems management requirements PC2. review existing system architecture designs to ensure selection of

appropriate technology, efficient use of resources, and integration of multiple systems

PC3. review technical capabilities roadmap for existing solution architectures

Monitor standards

PC4. monitor changes in solution design standards and update architecture PC5. update documentation on existing solution architectures for

appropriate people

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to

maintaining existing solution architectures KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting solution

architectures KA4. who to involve when maintaining existing solution architectures KA5. the range of standard templates and tools available and how to use

them B. Technical Knowledge

The user/individual on the job needs to know and understand:

KB1. different business requirements

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SSC/N8114 Maintain existing architectures for solutions

KB2. different trends and industry standards on new approaches to solution design

KB3. the business and domain in which the solution is to be developed KB4. different governance issues and standards for data storage, security,

privacy and monitoring KB5. different platforms such as mobile application, mobile browser, web

browser KB6. different elements of solution architecture such as business

architecture, information architecture, application architecture, technology architecture and their capabilities

KB7. different standards for architecture design KB8. how a technical capabilities roadmap is defined KB9. how to define components and component specifications for

solutions KB10. different quality metrics to monitor performance of architecture KB11. how to scale the solution architecture KB12. different cloud or distributed computing platforms such as aws, azure,

hadoop, their affiliated services and how to use these KB13. different networking and hardware systems and their impact on the

performance of the solution architecture KB14. how to query and write scripts to acquire and understand the data KB15. how to work on various operating systems such as linux, ubuntu, or

windows

Skills (S) Core / Generic Skills

The user/individual on the job needs to know and understand how to: Decision Making

SA1. make decisions on suitable courses SA2. follow rule based decision making processes

Analytical Thinking

SA3. configure data and disseminate relevant information to others SA4. analyze data and activities

Problem Solving SA5. apply problem-solving approaches in different situations

Critical Thinking SA6. apply balanced judgments to different situations

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SSC/N8114 Maintain existing architectures for solutions

Attention to Detail SA7. check your work is complete and free from errors

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SSC/N8114 Maintain existing architectures for solutions NOS Version Control

NOS Code SSC/N8114

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8210 Design and implement security architecture across end-to-end IoT solutions

Overview This unit is about identifying the security requirements of the solution and subsequently planning and designing robust security architectures.

National Occupational Standard

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SSC/N8210 Design and implement security architecture across end-to-end IoT solutions

Unit Code SSC/N8210 Unit Title (Task)

Design and implement security architecture across end-to-end IoT solutions

Description This unit is about identifying the security requirements of the solution and subsequently planning and designing robust security architectures.

NSQF Level 7 Scope This unit/task covers the following:

• Architecture Planning • Network Security • Security Validation • Security Policies and Standards • Solution Upgradation

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Architecture Planning

To be competent, the individual working on the job must be able to: PC1. acquire deep understanding of all technology systems of the

organization PC2. identify business and security requirements of the solution PC3. identify and adopt security standards and protocols appropriate for the

solution PC4. plan, research and design robust security architectures for the solution PC5. implement security architecture across all layers of the solution (such as

the device, network and cloud layers) Network Security

PC6. adopt security safeguards such as routers, firewalls and identity access management tools

PC7. protect the iot network from unauthorized access or malicious intent PC8. ensure only authorized devices should be able to connect to the network

Security Validation

PC9. test security architecture to ensure expected behaviour as per requirements

Security Policies and Standards

PC10. design and implement security policies and standards PC11. ensure that solution architecture implements, operates and controls

prescribed security policies and standards PC12. ensure that security policies and standards are followed at all times PC13. ensure that solution architecture performs day-to-day security

processes such as threat and vulnerability management

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SSC/N8210 Design and implement security architecture across end-to-end IoT solutions

Solution Upgradation

PC14. continuously update and upgrade security systems as needed

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The individual on the job needs to have knowledge of: KA1. organizational policies, procedures and guidelines which relate to

designing security architectures KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting security

architectures, authorization protocols and security policies KA4. who to involve while adopting security safeguards, testing security

architecture and drafting security policies KA5. the range of standard templates and tools available and how to use

them B. Technical Knowledge

The individual on the job needs to know and understand: KB1. different security requirements of the solution and the organization KB2. different trends and industry standards on new approaches to solution

design KB3. security requirements of the domain in which the solution is to be

developed KB4. different governance issues and standards for data storage, security,

privacy and monitoring KB5. security requirements of different platforms such as mobile application,

mobile browser, web browser KB6. different standards for architecture design KB7. how a technical capabilities roadmap is defined KB8. how to define components and component specifications for solutions KB9. different quality metrics to monitor performance of security

architecture KB10. how to scale the security architecture KB11. different cloud or distributed computing platforms such as aws, azure,

hadoop, their affiliated services and how to use these KB12. different networking and hardware systems and their impact on the

performance of the solution architecture KB13. how to query and write scripts to acquire and understand the data KB14. how to work on various operating systems such as linux, ubuntu, or

windows

Skills (S) A. Core / Generic The user/individual on the job needs to know and understand how to:

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SSC/N8210 Design and implement security architecture across end-to-end IoT solutions

Skills Reading Skills SA1. follow instructions, guidelines, procedures, rules and service level

agreements

Listening and Speaking Skills SA2. listen effectively and orally communicate information accurately

B. Professional Skills

Decision Making SA3. follow rule-based decision making processes SA4. make decisions on suitable courses Plan and Organize SA5. plan and organize your own work to achieve targets and deadlines Problem Solving SA6. apply problem-solving approaches in different situations Analytical Thinking SA7. configure data and disemminate relevant information to others Critical Thinking SA8. apply balanced judgments to different situations Attention to Detail SA9. apply good attention to detail SA10. check your work is complete and free from errors

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SSC/N8210 Design and implement security architecture across end-to-end IoT solutions NOS Version Control

NOS Code SSC/N SSC/N8210 8210 SSC/

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8211 Evaluate new technologies, solutions and vendor products for integration into IoT solutions

Overview This unit is about tracking leading suppliers, evaluating their technologies and select those which are most appropriate to be integrated to the IoT solution

National Occupational Standard

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SSC/N8211 Evaluate new technologies, solutions and vendor products for integration into IoT solutions

Unit Code SSC/N8211 Unit Title (Task)

Evaluate new technologies, solutions and vendor products for integration into IoT solutions

Description This unit is about tracking leading suppliers, evaluating their technologies and select those which are most appropriate to be integrated to the IoT solution

NSQF Level 7 Scope This unit/task covers the following:

• Industry Trends • Track Suppliers • Technology Selection

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Industry Trends

To be competent, the individual working on the job must be able to: PC1. gather and analyse intelligence about products, customers,

competitors and landscapes PC2. identify emerging iot technologies, practices and standards PC3. stay up to date with latest industry trends

Track Suppliers

PC4. track both leading and emerging suppliers across the spectrum of solution providers

PC5. evaluate suppliers based on criteria such as breadth of offering, solution performance, geographic availability, support services and security

Technology Selection

PC6. perform technology selection of software/hardware solutions to integrate into the iot solution

PC7. assess solution fit based on requirements of iot architecture Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company/ organization and its processes)

The individual on the job needs to have knowledge of: KA1. organizational policies, procedures and guidelines which relate to

gathering intelligence and evaluating suppliers KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting intelligence

gathered and solutions evaluated KA4. who to involve while evaluting suppliers and performing technology

selection KA5. the range of standard templates and tools available and how to use

them B. Technical Knowledge

The individual on the job needs to know and understand:

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SSC/N8211 Evaluate new technologies, solutions and vendor products for integration into IoT solutions

KB1. how to evaluate the features of various solutions in the market KB2. knowledge of architecture requirements KB3. up to date knowledge of industry trends

Skills (S)

A. Core / Generic Skills

The user/individual on the job needs to know and understand how to: Writing Skills SA1. complete accurate well written work with attention to detail SA2. communicate with others in writing

Reading Skills SA3. follow instructions, guidelines, procedures, rules and service level

agreements Listening and Speaking Skills SA4. listen effectively and orally communicate information accurately

B. Professional Skills

Decision Making SA5. follow rule-based decision making processes SA6. make decisions on suitable courses Plan and Organize SA7. plan and organize your own work to achieve targets and deadlines Customer Centricity SA8. check that your own and/or your peers’ work meets customer

requirements Problem Solving SA9. seek clarification on problems from others

Analytical Thinking SA10. configure data and disemminate relevant information to others

Critical Thinking

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SSC/N8211 Evaluate new technologies, solutions and vendor products for integration into IoT solutions

SA11. provide opinions on work in a detailed and constructive way Attention to Detail SA12. apply good attention to detail SA13. check your work is complete and free from errors Team Working SA14. work independently and collaboratively SA15. contribute to the quality of team working

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SSC/N8211 Evaluate new technologies, solutions and vendor products for integration into IoT solutions

NOS Version Control

NOS Code SSC/N8211

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8212 Manage visualizations, UI/UX design and data lifecycles for all stages of data

lifecycle

Overview This unit is about managing visualization dashboards, developing their designs and developing guidelines for all stages of the data lifecycle.

National Occupational Standard

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SSC/N8212 Manage visualizations, UI/UX design and data lifecycles for all stages of data

lifecycle Unit Code SSC/N8212 Unit Title (Task)

Manage visualizations, UI/UX design and data lifecycles for all stages of data lifecycle.

Description This unit is about managing visualization dashboards, developing their designs and developing guidelines for all stages of the data lifecycle

NSQF Level 7 Scope This unit/task covers the following:

• Manage visualizations • UI/UX design • Data Lifecycles

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Manage visualizations

To be competent, the individual working on the job must be able to: PC1. evaluate available data visualization tools to be used for iot solution PC2. select visualization tools depending on company's goals, customer base

and type of data being collected PC3. manage dashboards that visualize data coming from multiple devices

UI/UX design

PC4. develop designs that enhance user experience PC5. develop designs which include the ability to easily upgrade processing

units PC6. design alerts, notifications and their associated actions while developing

designs PC7. develop APIs which safely allow a user to connect, control, and read

information from devices Data Lifecycles PC8. perform processes of all stages of data lifecycle including acquisition,

backup, maintenance, usage and destruction Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company/ organization and its processes)

The individual on the job needs to know and understand: KA1. organizational policies and procedures for sharing data KA2. organizational policies and procedures for documenting dashboard

features and designed interfaces KA3. who to involve while managing and designing dasboards KA4. the range of standard templates and tools available and how to use

them B. Technical The individual on the job needs to know and understand:

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SSC/N8212 Manage visualizations, UI/UX design and data lifecycles for all stages of data

lifecycle Knowledge

KB1. different styles used in visualizations, including your organization’s house style, types & templates

KB2. knowledge of the needs of the audience to structure visualizations effectively

KB3. different charts, tables, graphs and their various representations to appropriately create visualizations

KB4. different applications, libraries or packages to create visualizations using tools such as tableau, qlikview, d3js etc

KB5. different tools used for ux data visualization such as datawrapper, timeline, plotly, chartblocks, etc.

KB6. creative understanding on how to derive and demonstrate insights from large datasets

KB7. how to identify and refer anomalies in data KB8. different stages of the data lifecycle management process including

data acquisition, backup, maintenance, usage and destruction KB9. how to work on various operating systems such as linux, ubuntu, or

windows

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Reading Skills SA1. follow instructions, guidelines, procedures, rules and service level

agreements Listening and Speaking Skills SA2. ask for clarification and advice from appropriate people SA3. listen effectively and orally communicate information accurately

B. Professional Skills

Decision Making SA4. follow rule-based decision making processes SA5. make decisions on suitable courses Plan and Organize SA6. plan and organize your own work to achieve targets and deadlines Problem Solving

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SSC/N8212 Manage visualizations, UI/UX design and data lifecycles for all stages of data

lifecycle

SA7. apply problem-solving approaches in different situations Analytical Thinking SA8. analyze data and activities SA9. pass on relevant information to others Critical Thinking SA10. provide opinions on work in a detailed and constructive way SA11. apply balanced judgments to different situations Attention to Detail SA12. apply good attention to detail SA13. check your work is complete and free from errors Team Working SA14. work independently and collaboratively SA15. contribute to the quality of team working

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SSC/N8212 Manage visualizations, UI/UX design and data lifecycles for all stages of data

lifecycle NOS Version Control

NOS Code SSC/N8212

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8213 Perform value engineering and analysis of IoT solution components

Overview This unit is about improving functionality or lowering the costs of components and solutions.

National Occupational Standard

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SSC/N8213 Perform value engineering and analysis of IoT solution components

Unit Code SSC/N8213 Unit Title (Task)

Perform value engineering and analysis of IoT solution components

Description This unit is about improving functionality or lowering the costs of components and solutions.

NSQF Level 7 Scope This unit/task covers the following:

• Information Gathering • Cost-Function Analysis • Documentation • Standards • Compliance • Interoperability • Reusability

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Information Gathering

To be competent, the individual working on the job must be able to: PC1. identify components/solutions to be analysed PC2. gather information about components/solutions to be analysed from

relevant stakeholders

Cost-Function Analysis

PC3. perform cost-function analysis of components/solutions PC4. identify improvements that either improve functionality or lower cost

of components/solutions Documentation

PC5. prepare reports that summarize the conclusions and specific proposals PC6. describe action plans for implementation of recommendations

Standards

PC7. evaluate possible standards that can be used while designing and optimizing iot solutions

PC8. identify and implement appropriate standards across iot solutions Compliance

PC9. ensure value engineering leads to components/solutions which are compliant with industrial, technological and organizational regulations

Interoperability

PC10. ensure value engineering leads to interoperability between different components of the iot solution

Reusability PC11. evaluate existing iot solution and enhance reusability of iot solutions and components

Knowledge and Understanding (K)

A. Organizational Context

The individual on the job needs to know and understand:

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SSC/N8213 Perform value engineering and analysis of IoT solution components

(Knowledge of the company/ organization and its processes)

KA1. organizational policies, procedures and guidelines which relate to evaluating costs and functions of components/solutions

KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting conclusions

and proposals of cost-function analysis KA4. who to involve while seeking methods to improve functionality or

lower costs of components/solutions KA5. the range of standard templates and tools available and how to use

them B. Technical Knowledge

The individual on the job needs to know and understand: KB1. how to conduct business contextual discussions KB2. knowledge of the fundamental concepts of value engineering and

how it supports effective solution development KB3. how to assess and key attributes of a solution such as cost, value and

function KB4. different phases of value engineering and how to develop a value

engineering job plan KB5. different standards for solution designs KB6. understanding of both internal and external regulations

Skills (S) A. Core / Generic

Skills The user/individual on the job needs to know and understand how to: Reading Skills SA1. follow instructions, guidelines, procedures, rules and service level

agreements

Listening and Speaking Skills SA2. ask for clarification and advice from appropriate people SA3. listen effectively and orally communicate information accurately

B. Professional Skills

Decision Making SA4. follow rule-based decision making processes SA5. make decisions on suitable courses Plan and Organize SA6. plan and organize your own work to achieve targets and deadlines Problem Solving SA7. apply problem-solving approaches in different situations

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SSC/N8213 Perform value engineering and analysis of IoT solution components

Analytical Thinking SA8. analyze data and activities SA9. pass on relevant information to others Critical Thinking SA10. apply balanced judgments to different situations Team Working SA11. work independently and collaboratively SA12. contribute to the quality of team working

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SSC/N8213 Perform value engineering and analysis of IoT solution components

NOS Version Control

NOS Code SSC/N8213

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8214 Integrate Information Technology (IT) systems with Operational Technology (OT) systems

Overview This unit is about performing integrations across IT and OT systems.

National Occupational Standard

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SSC/N8214 Integrate Information Technology (IT) systems with Operational Technology (OT) systems

Unit Code SSC/N8214 Unit Title (Task)

Integrate Information Technology (IT) systems with Operational Technology (OT) systems

Description This unit is about performing integrations across IT and OT systems. NSQF Level 7 Scope This unit/task covers the following:

• Identification • Planning • Integration • Maintenance

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Identification

To be competent, the user/individual on the job must be able to: PC1. identify defined areas where it-ot integration can deliver tangible value PC2. identify and engage with stakeholders who will be involved in it-ot

integration

Planning

PC3. define scope of the it-ot integration initiative PC4. assess costs and benefits of performing it-ot integration PC5. evaluate risks, consequences andpitfalls of performing it-ot integration PC6. document value of it-ot integration including potential growth factors

such as enabling new business models PC7. assess the need to consult external vendors to perform it-ot integration PC8. obtain executive buy-in to perform it-ot integration

Integration

PC9. evaluate and document current state across people, processes and

technology systems prior to it-ot integration PC10. evaluate and document future state across people, processes and

technology systems post it-ot integration PC11. perform it-ot integration considering factors such as analysis of

standards, data ownership and security policies PC12. ensure that it-ot integration does not interfere with daily or mission-

critical tasks on both it and ot systems PC13. perform quality testing for it-ot integrations

Maintenance PC14. determine frequency to review and update integrated systems PC15. review and update integrated systems over regular intervals

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SSC/N8214 Integrate Information Technology (IT) systems with Operational Technology (OT) systems

Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to

performing integrations of various systems KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting costs, benefits

and plans to perform it-ot integrations KA4. who to involve while obtaining buy-in for it-ot integrations and

implementing them KA5. the range of standard templates and tools available and how to use

them B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. knowledge of both business processes and technical capabilities of ot

systems KB2. knowledge of the dependencies and the risks associated with the

system integrations KB3. awareness of the vulnerability caused as an effect of it-ot integrations KB4. knowledge of the distributed nature of it and ot systems and devices KB5. different tools for designing data integrations such as hive or kafka KB6. different data sources, data integration processes and techniques and

how to use them KB7. different cloud or distributed computing platforms such as aws, azure,

hadoop, their affiliated services and how to use these KB8. different networking and hardware systems and their impact on the

performance of the data architecture KB9. how to query and write scripts to acquire and understand the data KB10. how to store and retrieve information KB11. how to identify and refer anomalies KB12. how to work on various operating systems such as linux, ubuntu, or

windows Skills (S)

A. Core / Generic Skills

The user/individual on the job needs to know and understand how to: Reading Skills SA1. follow instructions, guidelines, procedures, rules and service level

agreements Listening and Speaking Skills

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SSC/N8214 Integrate Information Technology (IT) systems with Operational Technology (OT) systems

SA2. listen effectively and orally communicate information accurately

B. Professional Skills

Decision Making SA3. follow rule-based decision making processes SA4. make decisions on suitable courses Plan and Organize SA5. plan and organize your own work to achieve targets and deadlines Problem Solving SA6. apply problem-solving approaches in different situations SA7. seek clarification on problems from others Analytical Thinking SA8. analyze data and activities SA9. pass on relevant information to others Critical Thinking SA10. apply balanced judgments to different situations Attention to Detail SA11. apply good attention to detail Team Working SA12. work independently and collaboratively SA13. contribute to the quality of team working

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SSC/N8214 Integrate Information Technology (IT) systems with Operational Technology (OT) systems

NOS Version Control

NOS Code SSC/N8214

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8215 Test and validate architecture of IoT solutions

Overview This unit is about performing various tests to validate architecture.

National Occupational Standard

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SSC/N8215 Test and validate architecture of IoT solutions

Unit Code SSC/N8215 Unit Title (Task)

Test and validate architecture of IoT solutions

Description This unit is about performing various tests to validate architecture. NSQF Level 7 Scope This unit/task covers the following:

• Usability Testing • Performance Testing • Compatibility Testing • Regression Testing • Reliability and Scalability Testing • Simulation Testing

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Usability Testing

To be competent, the user/individual on the job must be able to: PC1. test usability of iot architecture with real users PC2. test user's ease to use the application, flexibility in handling controls

and system's ability to meet its objectives Performance Testing

PC3. test performance issues in the design of iot architecture

Compatibility Testing

PC4. test multiple os versions, browser types, generations of devices, communications nodes, etc. on iot architecture

Regression Testing

PC5. perform regression testing to overcome upgrade related issues

Reliability and Scalability Testing

PC6. use virtualization tools and technologies to perform reliability and scalability testing

Simulation Testing PC7. build iot test environments which involve simulation of edge devices

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate to

architecture testing KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting results of

architecture validations

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SSC/N8215 Test and validate architecture of IoT solutions

processes) KA4. who to involve while performing various architecture validations KA5.the range of standard templates and tools available and how to use

them B. Technical Knowledge

The user/individual on the job needs to know and understand:

KB1. different sources of information available for designing tests and how to access these

KB2. difference between different types of testing such as unit, sub-system, system, automated, functional, non-functional

KB3. issues that may occur with the testing requirements and how to address these

KB4. the principles of designing tests KB5. different simulation tool providers such as autodesk and how to use their

tools KB6. how to evaluate and select the best simulation tool for your purposes KB7. different test automation tools such as selenium and how to use them KB8. how to create suitable tests for particular applications KB9. how to check whether test cases are suitable to be automated KB10. how to access, create and modify different types of;

a. high level scenarios b. test cases c. automatic scripts d. test data e. test plans

KB11. different simulation methodologies and procedures used to check the tests are working and are fit for purpose

KB12. how to analyze and use feedback to improve your simulations KB13. scripting / programming of languages to understand test cases KB14. current practice in the design of tests for software and hardware

systems KB15. how to identify and refer anomalies KB16. how to work on various operating systems such as linux, ubuntu, or

windows Skills (S)

A. Core / Generic Skills

The user/individual on the job needs to know and understand how to: Reading Skills SA1. follow instructions, guidelines, procedures, rules and service level

agreements

Listening and Speaking Skills

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SSC/N8215 Test and validate architecture of IoT solutions

SA2. ask for clarification and advice from appropriate people SA3. listen effectively and orally communicate information accurately

B. Professional

Skills Decision Making SA4. follow rule-based decision making processes SA5. make decisions on suitable courses Plan and Organize SA6. plan and organize your own work to achieve targets and deadlines Problem Solving SA7. refer anomalies to the supervisor SA8. seek clarification on problems from others Analytical Thinking SA9. analyze data and activities SA10. pass on relevant information to others Critical Thinking SA11. apply balanced judgments to different situations Attention to Detail SA12. apply good attention to detail SA13. check your work is complete and free from errors Team Working SA14. work independently and collaboratively

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SSC/N8215 Test and validate architecture of IoT solutions NOS Version Control

NOS Code SSC/N8215

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8216 Continuously evaluate and upgrade architecture of IoT solutions

Overview This unit is about evaluating various parameters of the architecture and performing regular upgrades to the architecture.

National Occupational Standard

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SSC/N8216 Continuously evaluate and upgrade architecture of IoT solutions

Unit Code SSC/N8216 Unit Title (Task)

Continuously evaluate and upgrade architecture of IoT solutions

Description This unit is about evaluating various parameters of the architecture and performing regular upgrades to the architecture.

NSQF Level 7 Scope This unit/task covers the following:

• Architecture Evaluation • Architecture Upgradation

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Architecture Evaluation

To be competent, the user/individual on the job must be able to: PC1. assess iot architecture to highlight their characteristics,

strengths and weaknesses PC2. evaluate performance based on responsiveness of the

architecture PC3. evaluate reliability of the architecture based on its ability to

keep operating over time PC4. evaluate availability of the architecture based on the

proportion of time the system is up and running PC5. evaluate security of the architecture based on its ability to

resist unauthorized attempts at usage PC6. evaluate modifiability of architecture speed and costs needed

to make changes to it PC7. evaluate portability of architecture based on its ability to run

under different computing environments Architecture Upgradation PC8. perform regular upgrades to iot architecture

PC9. ensure upgrades address increased scalability, reliability and security demands

Knowledge and Understanding (K)

A. Organizational Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which relate

to evaluating and upgrading architecture KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting

architecture performance

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SSC/N8216 Continuously evaluate and upgrade architecture of IoT solutions

KA4. who to involve while performing various architecture performance tests and implementing architecture upgrades

KA5. the range of standard templates and tools available and how to use them

B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. different sources of information available for designing tests

and how to access these KB2. difference between different types of testing such as unit,

sub-system, system, automated, functional, non-functional KB3. issues that may occur with the testing requirements and how

to address these KB4. the principles of designing tests KB5. different simulation tool providers such as autodesk and how

to use their tools KB6. how to evaluate and select the best simulation tool for your

purposes KB7. different test automation tools such as selenium and how to

use them KB8. how to create suitable tests for particular applications KB9. how to check whether test cases are suitable to be

automated KB10. how to access, create and modify different types of; a. high

level scenarios b. test cases c. automatic scripts d. test data e. test plans

KB11. different simulation methodologies and procedures used to check the tests are working and are fit for purpose

KB12. how to analyze and use feedback to improve your simulations KB13. scripting / programming of languages to understand test

cases KB14. current practice in the design of tests for software and

hardware systems KB15. how to identify and refer anomalies KB16. how to work on various operating systems such as linux,

ubuntu, or windows Skills (S)

A. Core / Generic Skills The user/individual on the job needs to know and understand how to:

Reading Skills

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SSC/N8216 Continuously evaluate and upgrade architecture of IoT solutions

SA1. follow instructions, guidelines, procedures, rules and service level agreements

Listening and Speaking Skills SA2. ask for clarification and advice from appropriate people SA3. listen effectively and orally communicate information

accurately B. Professional Skills Decision Making

SA4. follow rule-based decision making processes SA5. make decisions on suitable courses Plan and Organize SA6. plan and organize your own work to achieve targets and

deadlines Problem Solving SA7. refer anomalies to the supervisor SA8. seek clarification on problems from others Analytical Thinking SA9. analyze data and activities SA10. pass on relevant information to others Critical Thinking SA11. apply balanced judgments to different situations Attention to Detail SA12. apply good attention to detail SA13. check your work is complete and free from errors

Team Working SA14. work independently and collaboratively

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SSC/N8216 Continuously evaluate and upgrade architecture of IoT solutions NOS Version Control

NOS Code SSC/N8216

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8217 Use appropriate standards and ensure compliance of IoT solutions

Overview This unit is about ensuring the use of appropriate standards while designing IoT architecture and ensuring that solutions are compliant with regulations

National Occupational Standard

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SSC/N8217 Use appropriate standards and ensure compliance of IoT solutions

Unit Code SSC/N8217 Unit Title (Task)

Use appropriate standards and ensure compliance of IoT solutions

Description This unit is about ensuring the use of appropriate standards while designing IoT architecture and ensuring that solutions are compliant with regulations

NSQF Level 7 Scope This unit/task covers the following:

• Standards • Ensure Compliance

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Standards

To be competent, the user/individual on the job must be able to: PC1. evaluate what value a given standard brings to iot

architecture PC2. evaluate risks of not using a particular standard for the

architecture PC3. identify standards that best fit the needs of the architecture

Ensure Compliance PC4. ensure solutions are compliant with industry, technological and organizational regulations

PC5. understand risk and compliance requirements that must be followed and document them

PC6. identify plan of action to be proactively manage risks and offset costs of compliance

Knowledge and Understanding (K) A. Organizational

Context The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which

relate to evaluating compliance standards KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting

various standards considered KA4. who to involve while evaluating internal and external

regulations and creating plan to manage risks KA5. the range of standard templates and tools available and how

to use them B. Technical

Knowledge The user/individual on the job needs to know and understand: KB1. different standards for solution and architecture designs

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SSC/N8217 Use appropriate standards and ensure compliance of IoT solutions

KB2. knowledge of the needs of the architecture KB3. understanding of both internal and external regulations KB4. understanding of costs associated with compliance

Skills (S) A. Core / Generic Skills The user/individual on the job needs to know and understand how

to: Reading Skills SA1. follow instructions, guidelines, procedures, rules and service

level agreements Listening and Speaking Skills SA2. ask for clarification and advice from appropriate people SA3. listen effectively and orally communicate information

accurately B. Professional Skills Decision Making

SA4. follow rule-based decision making processes SA5. make decisions on suitable courses Plan and Organize SA6. plan and organize your own work to achieve targets and

deadlines Problem Solving SA7. refer anomalies to the supervisor SA8. seek clarification on problems from others Analytical Thinking SA9. analyze data and activities SA10. pass on relevant information to others Critical Thinking SA11. apply balanced judgments to different situations

Attention to Detail SA12. apply good attention to detail SA13. check your work is complete and free from errors

Team Working SA14. work independently and collaboratively

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SSC/N8217 Use appropriate standards and ensure compliance of IoT solutions NOS Version Control

NOS Code SSC/N8217

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8220 Integrate IoT solutions across various device components, networks, databases,

analytics solutions and cloud infrastructure

Overview This unit is about integrating the IoT solution across its various layers and ensuring the reliability, scalability and availability of the architecture.

National Occupational Standard

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SSC/N8220 Integrate IoT solutions across various device components, networks, databases,

analytics solutions and cloud infrastructure Unit Code SSC/N8220 Unit Title (Task)

Integrate IoT solutions across various device components, networks, databases, analytics solutions and cloud infrastructure

Description This unit is about integrating the IoT solution across its various layers and ensuring the reliability, scalability and availability of the architecture.

NSQF Level 6 Scope This unit/task covers the following:

• Integration Strategy • Integration Delivery • Standardization

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Integration Strategy

To be competent, the user/individual on the job must be able to: PC1. identify the short-term and long-term integration needs of

the solution PC2. implement integration of services such as data integration,

cloud service integration, business intelligence, etc. depending on needs of the solution

PC3. create and coordinate roles, responsibilities, and delivery of integration needs across various teams (both internal and external)

Integration Delivery

PC4. perform integration across various solution components such as devices, networks, databases and cloud infrastructure

PC5. manage architecture design, security architecture design and hardware design across all components of the solution during integration

PC6. ensure reliability, scalability, availability of integrated architecture

Standardization PC7. perform IoT standardization to streamline overall solution integration of IoT projects

PC8. ensure that standardization enables interoperability across devices

PC9. ensure that standardization leads to reduction in overall project costs

Knowledge and Understanding (K) A. Organizational

Context The user/individual on the job needs to know and understand:

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SSC/N8220 Integrate IoT solutions across various device components, networks, databases,

analytics solutions and cloud infrastructure KA1. organizational policies, procedures and guidelines which

relate to coordinate integration activities KA2. organizational policies and procedures for sharing data KA3. organizational policies and procedures for documenting

integration requirements and delivery procedures KA4. who to involve while performing integration activities and

ensuring reliability of integrated architecture KA5. the range of standard templates and tools available and how

to use them B. Technical Knowledge

The user/individual on the job needs to know and understand: KB1. knowledge of technical features of the various components

of a solution KB2. knowledge of the dependencies and the risks associated

with performing integrations KB3. awareness of the vulnerability caused as an effect of

integrations KB4. knowledge of the distributed nature of various systems and

devices KB5. different tools for designing data integrations such as hive

or kafka KB6. different data sources, data integration processes and

techniques and how to use them KB7. different cloud or distributed computing platforms such as

aws, azure, hadoop, their affiliated services and how to use these

KB8. different networking and hardware systems and their impact on the performance of the data architecture

KB9. how to query and write scripts to acquire and understand the data

KB10. how to store and retrieve information KB11. how to identify and refer anomalies KB12. how to work on various operating systems such as linux,

ubuntu, or windows

Skills (S)

A. Core / Generic Skills The user/individual on the job needs to know and understand how to:

Reading Skills

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SSC/N8220 Integrate IoT solutions across various device components, networks, databases,

analytics solutions and cloud infrastructure

SA1. follow instructions, guidelines, procedures, rules and service level agreements

Listening and Speaking Skills SA2. ask for clarification and advice from appropriate people SA3. listen effectively and orally communicate information

accurately B. Professional Skills Decision Making

SA4. follow rule-based decision making processes SA5. make decisions on suitable courses Plan and Organize SA6. plan and organize your own work to achieve targets and

deadlines Problem Solving SA7. refer anomalies to the supervisor SA8. seek clarification on problems from others Analytical Thinking SA9. pass on relevant information to others Critical Thinking SA10. provide opinions on work in a detailed and constructive way SA11. apply balanced judgments to different situations Attention to Detail SA12. apply good attention to detail SA13. check your work is complete and free from errors Team Working SA14. work independently and collaboratively SA15. work effectively in a team environment SA16. contribute to the quality of team working

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SSC/N8220 Integrate IoT solutions across various device components, networks, databases,

analytics solutions and cloud infrastructure NOS Version Control

NOS Code SSC/N8220

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N8238 Create technical documents and manuals

Overview This unit is about creating various types of technical documents and manuals including online configuration manuals, user helps, solution information, installation guides, etc.

National Occupational Standard

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SSC/N8238 Create technical documents and manuals

Unit Code SSC/N8238 Unit Title (Task)

Create technical documents and manuals

Description This unit is about creating various types of technical documents and manuals including online configuration manuals, user helps, solution information, installation guides, etc.

NSQF Level 6 Scope This unit/task covers the following:

• Planning • Drafting • Publishing

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Planning

To be competent, the user/individual on the job must be able to: PC1. identify the purpose and the scope of the activity for which

technical documentation is to be produced PC2. obtain information for the technical document from relevant

sources and stakeholders

Drafting

PC3. draft technical document ensuring that content is concise, complete and easy to consume

PC4. review technical document content with relevant stakeholders and document owners

PC5. ensure that technical document is formatted and designed as per specifications

Publishing PC6. transfer technical document to relevant stakeholders for sign-off and publishing

PC7. continuously review and update technical document

Knowledge and Understanding (K) A. Organizational

Context (Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. organizational policies, procedures and guidelines which

relate to drafting and publishing documentation KA2. organizational policies and procedures for sharing data KA3. the range of standard templates and tools available and how

to use them B. Technical Knowledge The user/individual on the job needs to know and understand:

Nat

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SSC/N8238 Create technical documents and manuals

KB1. knowledge of the solution for which documentation is to be created

KB2. how to create clear and concise content KB3. how to format and align document

Skills (S) A. Core / Generic Skills The user/individual on the job needs to know and understand how

to: Writing Skills SA1. complete accurate well written work with attention to detail

Reading Skills SA2. follow instructions, guidelines, procedures, rules and service

level agreements Listening and Speaking Skills SA3. ask for clarification and advice from appropriate people SA4. listen effectively and orally communicate information

accurately B. Professional Skills Decision Making

SA5. follow rule-based decision making processes Plan and Organize SA6. plan and organize your own work to achieve targets and

deadlines. Problem Solving SA7. refer anomalies to the supervisor SA8. apply problem-solving approaches in different situations

Analytical Thinking SA9. pass on relevant information to others

Critical Thinking SA10. apply balanced judgments to different situations

Attention to Detail SA11. apply good attention to detail SA12. check your work is complete and free from errors

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SSC/N8238 Create technical documents and manuals

Team Working SA13. work effectively in a team environment SA14. contribute to the quality of team working

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SSC/N8238 Create technical documents and manuals NOS Version Control

NOS Code SSC/N8238

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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SSC/N9012 Manage and collaborate with stakeholders for project success

Overview This unit is about managing and communicating effectively with stakeholders to ensure that project requirements are met.

National Occupational Standard

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SSC/N9012 Manage and collaborate with stakeholders for project success

Unit Code SSC/N9012 Unit Title (Task)

Manage and collaborate with stakeholders for project success

Description This unit is about managing and communicating effectively with stakeholders to ensure that project requirements are met.

NSQF Level 6 Scope This unit/task covers the following:

• Define stakeholder requirements • Communicate with stakeholders • Ensure stakeholder satisfaction

Performance Criteria (PC) w.r.t. the Scope Element Performance Criteria Define stakeholder requirements

To be competent, the user/individual on the job must be able to: PC1. Identify the larger business and organizational context behind

the requirements of the stakeholder PC2. Manage fluctuating stakeholder priorities and expectations PC3. Consult stakeholders early in critical organisation-wide

decisions Communicate with stakeholders

To be competent, the user/individual on the job must be able to: PC4. Use formal communication methods to collaborate with

stakeholders (such as meetings, conference calls, emails etc.) PC5. Keep stakeholders updated on changes in project

requirements PC6. Define the frequency of communication with all the

stakeholders PC7. Use suitable tools to represent numbers and pictures to

present details Ensure stakeholder satisfaction

To be competent, the user/individual on the job must be able to: PC8. Respond to requests in a timely and accurate manner PC9. Take feedbacks from stakeholders regularly PC10. Continuously improve work deliverables/service based on

stakeholder feedback PC11. Plan deliverables based on stakeholder needs

Knowledge and Understanding (K) A. Organizational Context

(Knowledge of the company/ organization and its processes)

The user/individual on the job needs to know and understand: KA1. Organizational policies and procedures for working with

stakeholders and their role and responsibilities in relation to this

B. Technical Knowledge The user/individual on the job needs to know and understand:

Nat

iona

l Occ

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l Sta

ndar

d

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SSC/N9012 Manage and collaborate with stakeholders for project success

KB1. The importance of effective communication and establishing good working relationships with relevant stakeholders

KB2. Different methods of communication and the circumstances in which it is appropriate to use these

KB3. Different types of information that stakeholders might need and the importance of providing this information when it is required

Skills (S) Core / Generic Skills Writing Skills

The user/individual on the job needs to know and understand how to: SA1. Communicate effectively with stakeholders in writing

Reading Skills The user/individual on the job needs to know and understand how to: SA2. Follow instructions, guidelines, procedures, rules and service

level agreements Customer Centricity

The user/individual on the job needs to know and understand how to: SA3. Check that your own and/or your peers’ work meets

customer requirements SA4. Deliver consistent and reliable service to customers Critical Thinking

The user/individual on the job needs to know and understand how to: SA5. Apply balanced judgments to different situations

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SSC/N9012 Manage and collaborate with stakeholders for project success NOS Version Control

NOS Code SSC/N9012

Credits (NSQF) TBD Version number 1.0 Industry IT-ITeS Drafted on 18/02/2019 Industry Sub-sector Future Skills Last reviewed on 11/03/2019

Occupation Internet of Things Next review date 31/12/2020

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69

Annexure

Nomenclature for QP and NOS

Qualifications Pack

SSC/ Q 0101

National Occupational Standard

SSC/ N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

NOS number (2 numbers)

9 characters

Back to top…

SSC denoting Software & Services Companies (IT-ITeS industry)

SSC denoting Software & Services Companies (IT-ITeS industry)

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The following acronyms/codes have been used in the nomenclature above:

Sequence Description Example

Three letters Industry name (Software & Services Companies)

SSC

Slash / /

Next letter Whether QP or NOS N

Next two numbers Occupation code 01

Next two numbers OS number 01

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Criteria For Assessment Of Trainees Job Role IoT - Solution Architect

Qualification Pack SSC/Q8202

Sector Skill Council IT-ITeS Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC. 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC. 3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below). 5. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion. 6. To pass a QP, a trainee should score an average of 70% across generic NOS’ and a minimum of 70% for each technical NOS 7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Compulsory NOS Marks Allocation

Total Marks: 1300

Assessment outcomes Assessment Criteria for outcomes Total Marks Out Of Theory Skills

Practical

1. SSC/N8113 Design new solution architectures as per specifications

PC1. identify business requirements

100

5 2 3

PC2. evaluate the platform on which the solution is to be built 7 2 5

PC3. evaluate changes in cross-border data governance issues, PII (Personally Identifiable Information) regulations, GDPR (General Data Protection Regulations), global-scale, security, and monitoring

5 2 3

PC4. select appropriate design standards, methods and tools 7 2 5

PC5. define system level architecture for the solution 8 3 5

PC6. design data feeds, data quality checks and components needed to configure the solution

10 3 7

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PC7. define detailed component specifications 5 2 3

PC8. translate component specifications into detailed designs for implementation

5 1 4

PC9. undertake impact analysis on major design options 8 3 5

PC10. develop technical capabilities roadmap for new solution architectures 8 3 5

PC11. create documentation on designed solution architectures for appropriate people

5 0 5

PC12. validate solution architectures with appropriate people 5 0 5

PC13. identify data quality metrics and guide processes that track and measure data quality continually

8 3 5

PC14. troubleshoot and resolve issues with new solution architectures 7 2 5

PC15. identify potential risks, and define mitigation plans and processes for appropriate people

7 2 5

Total 100 30 70 2. SSC/N8114 Maintain existing architectures for solutions

PC1. review existing system architecture designs to ensure balance of functional, service quality, and systems management requirements

100

30 10 20

PC2. review existing system architecture designs to ensure selection of appropriate technology, efficient use of resources, and integration of multiple systems

30 10 20

PC3. review technical capabilities roadmap for existing solution architectures

20 5 15

PC4. monitor changes in solution design standards and update architecture 15 5 10

PC5. update documentation on existing solution architectures for appropriate people

5 0 5

Total 100 30 70 3. SSC/N8210 Design and implement security architecture across end-to-end IoT solutions

PC1. Acquire deep understanding of all technology systems of the organization

100

25 7.5 17.5

PC2. Identify business and security requirements of the solution

10 3 7

PC3. Identify and adopt security standards and protocols appropriate for the solution

5 1.5 3.5

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PC4. Plan, research and design robust security architectures for the solution

5 1.5 3.5

PC5. Implement security architecture across all layers of the solution (such as the device, network and cloud layers)

5 1.5 3.5

PC6. Adopt security safeguards such as routers, firewalls and Identity Access Management tools

10 3 7

PC7. Protect the IoT network from unauthorized access or malicious intent

5 1.5 3.5

PC8. Ensure only authorized devices should be able to connect to the network

5 1.5 3.5

PC9. Test security architecture to ensure expected behaviour as per requirements

5 1.5 3.5

PC10. Design and implement security policies and standards

5 1.5 3.5

PC11. Ensure that solution architecture implements, operates and controls prescribed security policies and standards

5 1.5 3.5

PC12. Ensure that security policies and standards are followed at all times 5 1.5 3.5

PC13. Ensure that solution architecture performs day-to-day security processes such as threat and vulnerability management

5 1.5 3.5

PC14. Continuously update and upgrade security systems as needed

5 1.5 3.5

Total 100 30 70 4. SSC/N8211 Evaluate new technologies, solutions and vendor products for integration into IoT solutions

PC1. Gather and analyse intelligence about products, customers, competitors and landscapes

25 7.5 17.5

PC2. Identify emerging IoT technologies, practices and standards

25 7.5 17.5

PC3. Stay up to date with latest industry trends

10 3 7

PC4. Track both leading and emerging suppliers across the spectrum of solution providers

15 4.5 10.5

PC5. Evaluate suppliers based on criteria such as breadth of offering, solution performance, geographic availability, support services and security 100

15 4.5 10.5

PC6. Perform technology selection of software/hardware solutions to integrate into the IoT solution

5 1.5 3.5

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PC7. Assess solution fit based on requirements of IoT architecture 5 1.5 3.5

Total 100 30 70

5. SSC/N8212 Manage visualizations, UI/UX design and data lifecycles for all stages of data lifecycle

PC1. Evaluate available data visualization tools to be used for IoT solution

100

25 7.5 17.5

PC2. Select visualization tools depending on company's goals, customer base and type of data being collected

15 4.5 10.5

PC3. Manage dashboards that visualize data coming from multiple devices

15 4.5 10.5

PC4. Develop designs that enhance user experience

10 3 7

PC5. Develop designs which include the ability to easily upgrade processing units

5 1.5 3.5

PC6. Design alerts, notifications and their associated actions while developing designs

5 1.5 3.5

PC7. Develop APIs which safely allow a user to connect, control, and read information from devices

10 3 7

PC8. Perform processes of all stages of data lifecycle including acquisition, backup, maintenance, usage and destruction

15 4.5 10.5

Total 100 30 70

6. SSC/N8213 Perform value engineering and analysis of IoT solution components

PC1. Identify components/solutions to be analysed

100

5 1.5 3.5

PC2. Gather information about components/solutions to be analysed from relevant stakeholders

5 1.5 3.5

PC3. Perform cost-function analysis of components/solutions

10 3 7

PC4. Identify improvements that either improve functionality or lower cost of components/solutions

10 3 7

PC5. Prepare reports that summarize the conclusions and specific proposals

10 3 7

PC6. Describe action plans for implementation of recommendations

10 3 7

PC7. Evaluate possible standards that can be used while designing and optimizing IoT solutions

10 3 7

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PC8. Identify and implement appropriate standards across IoT solutions

10 3 7

PC9. Ensure value engineering leads to components/solutions which are compliant with industrial, technological and organizational regulations

10 3 7

PC10. Ensure value engineering leads to interoperability between different components of the IoT solution

10 3 7

PC11. Evaluate existing IoT solution and enhance reusability of IoT solutions and components

10 3 7

Total 100 30 70 7. SSC/N8214 Integrate Information Technology (IT) systems with Operational Technology (OT) systems

PC1. Identify defined areas where IT-OT integration can deliver tangible value

100

10 3 7

PC2. Identify and engage with stakeholders who will be involved in IT-OT integration

10 3 7

PC3. Define scope of the IT-OT integration initiative

5 1.5 3.5

PC4. Assess costs and benefits of performing IT-OT integration

5 1.5 3.5

PC5. Evaluate risks, consequences andpitfalls of performing IT-OT integration

10 3 7

PC6. Document value of IT-OT integration including potential growth factors such as enabling new business models

5 1.5 3.5

PC7. Assess the need to consult external vendors to perform IT-OT integration

5 1.5 3.5

PC8. Obtain executive buy-in to perform IT-OT integration

10 3 7

PC9. Evaluate and document current state across people, processes and technology systems prior to IT-OT integration

5 1.5 3.5

PC10. Evaluate and document future state across people, processes and technology systems post IT-OT integration

5 1.5 3.5

PC11. Perform IT-OT integration considering factors such as analysis of standards, data ownership and security policies

10 3 7

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PC12. Ensure that IT-OT integration does not interfere with daily or mission-critical tasks on both IT and OT systems

5 1.5 3.5

PC13. Perform quality testing for IT-OT integrations

5 1.5 3.5

PC14. Determine frequency to review and update integrated systems

5 1.5 3.5

PC15. Review and update integrated systems over regular intervals

5 1.5 3.5

Total

100 30 70

8. SSC/N8215 Test and validate architecture of IoT solutions

PC1. Test usability of IoT architecture with real users

15 4.5 10.5

PC2. Test user's ease to use the application, flexibility in handling controls and system's ability to meet its objectives

15 4.5 10.5

PC3. Test performance issues in the design of IoT architecture 15 4.5 10.5

PC4. Test multiple OS versions, browser types, generations of devices, communications nodes, etc. on IoT architecture

15 4.5 10.5

PC5. Perform regression testing to overcome upgrade related issues

15 4.5 10.5

PC6. Use virtualization tools and technologies to perform reliability and scalability testing

10 3 7

PC7. Build IoT test environments which involve simulation of edge devices

15 4.5 10.5

Total

100 30 70

9. SSC/N8216 Continuously evaluate and upgrade architecture of IoT solutions

PC1. Assess IoT architecture to highlight their characteristics, strengths and weaknesses

100

15 4.5 10.5

PC2. Evaluate performance based on responsiveness of the architecture

10 3 7

PC3. Evaluate reliability of the architecture based on its ability to keep operating over time

10 3 7

PC4. Evaluate availability of the architecture based on the proportion of time the system is up and running

10 3 7

PC5. Evaluate security of the architecture based on its ability to resist unauthorized attempts at usage

15 4.5 10.5

PC6. Evaluate modifiability of architecture speed and costs needed to make changes to it

10 3 7

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PC7. Evaluate portability of architecture based on its ability to run under different computing environments

10 3 7

PC8. Perform regular upgrades to IoT architecture

10 3 7

PC9. Ensure upgrades address increased scalability, reliability and security demands

10 3 7

Total 100 30 70

10. SSC/N8217 Use appropriate standards and ensure compliance of IoT solutions

PC1. Evaluate what value a given standard brings to IoT architecture

20 6 14

PC2. Evaluate risks of not using a particular standard for the architecture

15 4.5 10.5

PC3. Identify standards that best fit the needs of the architecture

15 4.5 10.5

PC4. Ensure solutions are compliant with industry, technological and organizational regulations

15 4.5 10.5

PC5. Understand risk and compliance requirements that must be followed and document them

20 6 14

PC6. Identify plan of action to be proactively manage risks and offset costs of compliance

15 4.5 10.5

Total 100 30 70

11. SSC/N8220 Integrate IoT solutions across various device components, networks, databases, analytics solutions and cloud infrastructure

PC1. Identify the short-term and long-term integration needs of the solution

10 3 7

PC2. Implement integrations of services such as data integration, cloud service integration, business intelligence, etc. depending on needs of the solution

10 3 7

PC3. Create and coordinate roles, responsibilities, and delivery of integration needs across various teams (both internal and external)

15 4.5 10.5

PC4. Perform integration across various solution components such as devices, networks, databases and cloud infrastructure

20 6 14

PC5. Manage architecture design, security architecture design and

10 3 7

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hardware design across all components of the solution during integration

PC6. Ensure reliability, scalability, availability of integrated architecture

10 3 7

PC7. Perform IoT standardization to streamline overall solution integration of IoT projects

10 3 7

PC8. Ensure that standardization enables interoperability across devices

10 3 7

PC9. Ensure that standardization leads to reduction in overall project costs

5 1.5 3.5

Total 100 30 70

12. SSC/N8238 Create technical documents and manuals

PC1. Identify the purpose and the scope of the activity for which technical documentation is to be produced

20 6 14

PC2. Obtain information for the technical document from relevant sources and stakeholders

15 4.5 10.5

PC3. Draft technical document ensuring that content is concise, complete and easy to consume

15 4.5 10.5

PC4. Review technical document content with relevant stakeholders and document owners

10 3 7

PC5. Ensure that technical document is formatted and designed as per specifications

10 3 7

PC6. Transfer technical document to relevant stakeholders for sign-off and publishing

10 3 7

PC7. Continuously review and update technical document

20 6 14

Total 100 30 70

13. SSC/N9012 Manage and collaborate with stakeholders for project success

PC1. Identify the larger business and organizational context behind the requirements of the stakeholder

100

10 3 7

PC2. Manage fluctuating stakeholder priorities and expectations

5 1 4

PC3. Consult stakeholders early in critical organisation-wide decisions

10 3 7

PC4. Use formal communication methods to collaborate with stakeholders (such as meetings, conference calls, emails etc.)

5 2 3

PC5. Keep stakeholders updated on changes in project requirements

10 3 7

PC6. Define the frequency of communication with all the stakeholders

10 3 7

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PC7. Use suitable tools to represent numbers and pictures to present details

10 3 7

PC8. Respond to requests in a timely and accurate manner

10 3 7

PC9. Take feedbacks from stakeholders regularly

5 1 4

PC10. Continuously improve work deliverables/service based on stakeholder feedback

15 5 10

PC11. Plan deliverables based on stakeholder needs

10 3 7

Total 100 30 70