Quality Assurance at the Quality Assurance at the University St. Kliment OhridskiUniversity St. Kliment Ohridski

Elizabeta Bahtovska Elizabeta Bahtovska National Bologna promoter National Bologna promoter

TEMPUS SCM C-032B06West Balkan Bologna Promoters

NetworkSEMINAR

Dures, 13-14 June 2008

ContentContent

Self EvaluationSelf Evaluation Basic for conducting self evaluationBasic for conducting self evaluation Main segments for self evaluationMain segments for self evaluation Quality assessment of the faculty Quality assessment of the faculty

membersmembers Commission for self-evaluationCommission for self-evaluation Self-evaluation procedureSelf-evaluation procedure Report for self evaluationReport for self evaluation

Self-evaluationSelf-evaluation

Institutional self-evaluationInstitutional self-evaluationAssesses the quality of higher education and scientific Assesses the quality of higher education and scientific activity of the higher education institution by means of activity of the higher education institution by means of numerous explicit procedures for quality assessment numerous explicit procedures for quality assessment of the institution and academic staffof the institution and academic staff

Self-evaluation of study programSelf-evaluation of study programIdentifies whether the program meets the accepted Identifies whether the program meets the accepted standards of the European Association for Quality standards of the European Association for Quality Assurance in Higher Education (ENQA) and is in Assurance in Higher Education (ENQA) and is in compliance with international practice. It assesses compliance with international practice. It assesses whether the structure of the study programme whether the structure of the study programme enables integration of UKLO students and graduates in enables integration of UKLO students and graduates in the educational systems of other countries from the the educational systems of other countries from the EHEAEHEA

Goals of Self-evaluation at Goals of Self-evaluation at UKLO UKLO

To produce a brief and meaningful overview of To produce a brief and meaningful overview of the teaching and learning process of the the teaching and learning process of the institution and study programsinstitution and study programs

To analyze the connection between the teaching To analyze the connection between the teaching and learning process and the scientific research and learning process and the scientific research activity of the institutionactivity of the institution

To analyze the structure, quality and To analyze the structure, quality and improvement of the academic staffimprovement of the academic staff

To analyze the strengths and weaknesses of the To analyze the strengths and weaknesses of the higher education institutionhigher education institution

To lay down the basis that will be used for To lay down the basis that will be used for external evaluationexternal evaluation

Basis for conducting self Basis for conducting self evaluationevaluation

What is the higher education institution What is the higher education institution trying to dotrying to do - -where does the institution see itself in where does the institution see itself in the futurethe future

How is the higher education institution How is the higher education institution trying to do it – trying to do it – strategic plan: what kind of strategic plan: what kind of education, research, services it provide; to what extend are education, research, services it provide; to what extend are these activities related to the missionthese activities related to the mission

How does the higher education How does the higher education institution know it works – institution know it works – indicates that the indicates that the self-evaluation pays attention to the feedback mechanisms self-evaluation pays attention to the feedback mechanisms applied-quality assurance mechanisms in education and applied-quality assurance mechanisms in education and researchresearch

How should the higher education How should the higher education institution change in order to improve - institution change in order to improve - conclusions and judgments about what is not working well conclusions and judgments about what is not working well and what can, or must be improvedand what can, or must be improved

Main self-evaluation segmentsMain self-evaluation segments at UKLO at UKLO

Mission and goals of the HEIMission and goals of the HEI Strategic management and planning for achieving Strategic management and planning for achieving

the missionthe mission Description of the HEI Description of the HEI (organiz.structure, internal units and (organiz.structure, internal units and

management)management) Self evaluation of study programmes and syllabiSelf evaluation of study programmes and syllabi Teaching staff, teaching and learning processesTeaching staff, teaching and learning processes Students-facilities and material resources, Students-facilities and material resources,

logisticslogistics IT systems for support the institutional activitiesIT systems for support the institutional activities External cooperation- External cooperation- national, international and public national, international and public

relationsrelations Research and art activityResearch and art activity Financing and management of financial resourcesFinancing and management of financial resources

Teaching and learning Teaching and learning processes-exampleprocesses-example

Teaching methodsTeaching methods

University: Academic year:University: Academic year:

Faculty: Date of self-evaluation:Faculty: Date of self-evaluation:

Study programme:Study programme:

MethodsMethods Total number of contact hoursTotal number of contact hours

Actually realized %Actually realized % Need of realization %Need of realization %

Ex-catedraEx-catedra

Interactive lecturesInteractive lectures

Individual lecturesIndividual lectures

TutorialsTutorials

LaboratoryLaboratory

SeminarsSeminars

Field workField work

ProjectsProjects

Team workTeam work

OtherOther

Research and art activity-Research and art activity-exampleexample

Participation at International events: Participation at International events:

symposia, conferences, seminars in the last five yearssymposia, conferences, seminars in the last five years

University: University: Academic year: Academic year:

Faculty: Faculty: Date of self-evaluation: Date of self-evaluation:

Study programme:Study programme:

Type of presentationType of presentation Number of participantsNumber of participants

OralOral

PosterPoster

AbstractAbstract

ReportsReports

Quality assessment of the Quality assessment of the academic staff academic staff

Criteria for selection and quality assurance of the Criteria for selection and quality assurance of the academic staffacademic staff

- - Competence/qualifications of the academic staff in accordance with Competence/qualifications of the academic staff in accordance with the general acts for academic staffthe general acts for academic staff

- Haw are the adopted criteria for election implemented in practice- Haw are the adopted criteria for election implemented in practice

- Is the number of academic staff sufficient to cover all areas- Is the number of academic staff sufficient to cover all areas

- Balance between education and research- Balance between education and research

- Students opinion about the portfolio of the academic staff – surveys- Students opinion about the portfolio of the academic staff – surveys

- Motivational mechanisms, awards by the dean/rectors office and - Motivational mechanisms, awards by the dean/rectors office and studentsstudents

Measures for quality improvementMeasures for quality improvement

The Teaching Council of the higher education institution proposes and The Teaching Council of the higher education institution proposes and performs measures for quality improvement on the basis of the quality performs measures for quality improvement on the basis of the quality evaluation of the academic staffevaluation of the academic staff

Evaluation CommissionEvaluation Commission Number of Evaluation Commission members – Number of Evaluation Commission members –

determined by statute and elected anonymously at the meeting of determined by statute and elected anonymously at the meeting of the teaching councilthe teaching council

Rights and obligations of the President of the Self-Rights and obligations of the President of the Self-evaluation commission – evaluation commission – plans, organizes and coordinates the plans, organizes and coordinates the work of the commission; ensures broad discussions about the self work of the commission; ensures broad discussions about the self evaluation, conducts official communications with the bodies of the evaluation, conducts official communications with the bodies of the institution, with the university, and with the body for evaluation of institution, with the university, and with the body for evaluation of HE in RM, conducts other duties related to the performance of self HE in RM, conducts other duties related to the performance of self evaluationevaluation

Rights and obligations of the members of the Self-Rights and obligations of the members of the Self-evaluation commission – evaluation commission – have the right to actively participate have the right to actively participate in the work of the commission, to establish contacts as wide as in the work of the commission, to establish contacts as wide as possible, and to present the opinion of the academic communitypossible, and to present the opinion of the academic community

Working bodies of the commission Working bodies of the commission – – the commission may the commission may establish its own working groups and assign specific duties to them: establish its own working groups and assign specific duties to them: evaluation of particular study programmes, management, staff evaluation of particular study programmes, management, staff training and development, student services, external cooperation…training and development, student services, external cooperation…

Training Evaluation Commission members – Training Evaluation Commission members – obliged to obliged to participate at training organized at University level, as well to participate at training organized at University level, as well to organize self-evaluation training for other participants in SE Processorganize self-evaluation training for other participants in SE Process

Self-Evaluation ProcedureSelf-Evaluation Procedure Time for conducting evaluation – Time for conducting evaluation – between 3 and 6 between 3 and 6

monthsmonths Self-evaluation process – Self-evaluation process – starts with conversations with starts with conversations with

the management to clarify the following questions:the management to clarify the following questions:- - how is autonomy sustained: selection of teaching staff, selection how is autonomy sustained: selection of teaching staff, selection of students in management bodies, financial managementof students in management bodies, financial management- problems that management faces in accomplishing its mission- problems that management faces in accomplishing its mission- changes-quality improvements to be implemented- changes-quality improvements to be implemented

- academic priorities of HEI- academic priorities of HEI- relationship between the institution and its financiers- relationship between the institution and its financiers- relationships of the institution with the society, external partners, - relationships of the institution with the society, external partners, state institutions, HEIs in the region, EHEA and in the world state institutions, HEIs in the region, EHEA and in the world - level of centralization and decentralization- level of centralization and decentralization- policy to international cooperation- policy to international cooperation

Methodology of the Self-Evaluation processMethodology of the Self-Evaluation processbased on SWOT analysis, by foreseeing the strengths, based on SWOT analysis, by foreseeing the strengths, weaknesses, opportunities and threats for implementation of weaknesses, opportunities and threats for implementation of specific aspects in the functions of HEIspecific aspects in the functions of HEI

Self-Evaluation ReportSelf-Evaluation Report Content of the self-evaluation report:Content of the self-evaluation report: introduction, list of introduction, list of

members of the commission and the working groups, list of members of the commission and the working groups, list of bodies, subjects and institutions cooperated in the course of SE, bodies, subjects and institutions cooperated in the course of SE, review of positive side and difficulties identified in the course of review of positive side and difficulties identified in the course of SEProcess, part for students (data, ideas commentaries SEProcess, part for students (data, ideas commentaries suggestions made by students)suggestions made by students)

Conclusion of the report – Conclusion of the report – should be as much as possible should be as much as possible objective, sincere and open; to compare it with the previously SE objective, sincere and open; to compare it with the previously SE and to analyze the progress; strengths and weaknesses must be and to analyze the progress; strengths and weaknesses must be explicitly illustrated; improvement plans shall be offered in the explicitly illustrated; improvement plans shall be offered in the form of corrective measuresform of corrective measures

Size of the report - Size of the report - The SEReport should consists of 15-25 The SEReport should consists of 15-25 pages, excluding the annexespages, excluding the annexes

Signing of the reportSigning of the report - - President and all members of the President and all members of the commissioncommission

Access to SEReport for participants in the evaluation Access to SEReport for participants in the evaluation --submitted to the dean, the University SE commission and the submitted to the dean, the University SE commission and the body for evaluation of Higher education in RM; available to all body for evaluation of Higher education in RM; available to all participants in the evaluation during the visits of the University participants in the evaluation during the visits of the University evaluation Commission and the Body for evaluation of the HE in evaluation Commission and the Body for evaluation of the HE in RMRM to the institutionto the institution

ConclusionConclusionAccording to the principles for institutional According to the principles for institutional autonomy, the HE Institution has the autonomy, the HE Institution has the primary responsibility to provide the primary responsibility to provide the quality in the HE and this should be a basis quality in the HE and this should be a basis for realistic accountability of the academic for realistic accountability of the academic system within the national framework of system within the national framework of providing quality in educationproviding quality in education

Thank you for your attentionThank you for your attention