quality function deployment
TRANSCRIPT
• Quality Function Deployment
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Design for Six Sigma DFSS as an approach to design
1 DFSS is largely a design activity requiring specialized tools including: quality function deployment (QFD),
axiomatic design, TRIZ, Design for X, design of experiments (DOE), Taguchi
methods, tolerance design, robustification and Response Surface Methodology for a single or multiple
response optimization
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Quality control Total quality control
1 Other acronyms include CQI (continuous quality improvement),
SQC (statistical quality control), QFD (quality function deployment), QIDW
(quality in daily work), TQC (total quality control), etc
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Software quality - Introduction
1 More precisely, using the Quality Function Deployment approach,
these measurable attributes are the "hows" that need to be enforced to enable the "whats" in the Software
Quality definition above.
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Quality management - Quality improvement
1 QFD — quality function deployment, also known as the house of quality approach.
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Voice of the customer
1 They are generally conducted at the start of any new product, process, or service design initiative in order to better understand the customer's wants and needs, and as the key input for new product definition,
Quality Function Deployment (QFD), and the setting of detailed design
specifications.
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Quality assurance - Using contractors and/or consultants
1 Consultants and contractors will often employ Quality Management
Systems (QMS), auditing and procedural documentation writing CMMI, Six Sigma, Measurement Systems Analysis (MSA), Quality
Function Deployment (QFD), Failure Mode and Effects Analysis (FMEA),
and Advance Product Quality Planning (APQP).
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House of Quality
1 It is a part of the Quality Function Deployment (QFD) and it utilizes a planning matrix to relate what the customer wants to how a firm (that produces the products) is going to
meet those wants
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Quality function deployment
1 Quality function deployment
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Quality function deployment
1 Quality function deployment (QFD) is a “method to transform user
demands into design quality, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems
and component parts, and ultimately to specific elements of the
manufacturing process.”, as described by Dr
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Quality function deployment - Notes
1 Learn how to use a Quality Function
Deployment (QFD)
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Analytic hierarchy process - Uses and applications
1 Other areas have included forecasting, total quality
management, business process improvement|business process re-
engineering, quality function deployment, and the balanced
scorecard
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Analytic hierarchy process - Education and scholarly research
1 Though using the analytic hierarchy process requires no specialized academic training, it is considered an important subject in many
institutions of higher learning, including schools of engineering and business school|
graduate schools of business. It is a particularly important subject in the Quality
(business)|quality field, and is taught in many specialized courses including Six Sigma, Lean Six Sigma, and Quality function deployment|
QFD.
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Systems Design Engineering - History
1 Popular tools that are often used in the systems engineering context
were developed during these times, including Universal Systems
Language|USL, Unified Modeling Language|UML, Quality function
deployment|QFD, and IDEF0.
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Systems Design Engineering - Tools for graphic representations
1 A decision matrix, or Pugh method, is one way (Quality function
deployment|QFD is another) to make this choice while considering all
criteria that are important
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Product development - NPD strategies
1 * Quality function deployment
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Quality improvement - 'Quality management evolution'
1 A number of highly successful quality initiatives have been invented by the
Japanese (see for example on this page: Genichi Taguchi, Quality
function deployment|QFD, Toyota Production System
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Quality improvement
1 # Quality function deployment|QFD — quality function deployment, also
known as the house of quality approach.
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DFSS - DFSS as an approach to design
1 DFSS is largely a design activity requiring specialized tools including: quality function deployment (QFD),
axiomatic design, TRIZ, Design for X, design of experiments (DOE), Taguchi
methods, tolerance design, robustification and Response Surface Methodology for a single or multiple
response optimization
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SDI Tools - Triptych
1 *'QFD:' Captures the voice of the customer and translates it into engineering requirements using
Quality Function Deployment methods.
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SDI Tools - Application of SDI Tools
1 Chollar, Quality Function Deployment at Lockheed Martin MS2, The 20th
Symposium on QFD (ISBN 1-889477-20-6)G
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Service quality - Approaches to the improvement of service quality
1 Various techniques can be used to make changes such as: Quality
function deployment (QFD); fail-safe|failsafing; moving the line of visibility
and the line of accessibility; and blueprinting.
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Kansei Engineering - History of (Kansei) Affective Engineering
1 This method was called Quality Function
Deployment (QFD)
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Requirement prioritization - Other Prioritization Techniques
1 *Quality Function Deployment (QFD)
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Marketing plan - Medium-sized and large organizations
1 #** Quality Function Deployment
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Voice of customer
1 They are generally conducted at the start of any new product, process, or service design initiative in order to better understand the
customer's wants and needs, and as the key input for new product definition, Quality
Function Deployment (QFD), and the setting of detailed design
specifications.[http://provalisresearch.com/solutions/applications/voice-of-the-customer
Application of Text Analytics tools to analyze Voice of the Customer data]
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Test method - Importance of test methods
1 These connections or correlations may be based on published
literature, engineering studies, or formal programs such as quality
function deployment. Verification and validation|Validation of the suitability of the test method is often required.
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Gemba
1 Glenn Mazur introduced this term into Quality function deployment|Quality Function Deployment (QFD, a quality
system for new products where manufacturing has not begun) to mean the
customer's place of business or lifestyle (sociology)|lifestyle. The idea is that to be
customer-driven, one must go to the customer's genba to understand his
problems and opportunities, using all one's senses to gather and process data.
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Mobile business development - Situational method engineering
1 #Quality Function Deployment — Quality function deployment (QFD) is
a structured methodology that incorporates mathematical tools
used to identify and quantify customers' requirements and
translates them into key critical parameters. For a complete
description of the QFD method, see this page in Wikipedia.
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Yoji Akao
1 is a Japanese planning specialist recognized as the developer of Hoshin Kanri (a strategic planning methodology). With the late Shigeru
Mizuno, he developed Quality Function Deployment (a group decision making technique).
Akao and Mizuno also co-founded the Quality Function Deployment
Institute:[http://www.qfdi.org/ QFD Institute. Home page of Quality Function Deployment
Institute. The Official Source for QFD] a non-profit organization dedicated to dissemination and
advancement of QFD.
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Yoji Akao - Books
1 * Quality Function Deployment: Integrating Customer Requirements Into Product Design
(1991)
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Motorcycle design - Research and Concept Design
1 In OEM motorcycle design, the normal procedure of developing a new motorcycle involves the same steps in other professional design disciplines : identifying a target consumer, researching them to identify benchmarks and project targets, then proposing concept
directions in a written form known as a Design Brief or Quality function
deployment|QFDhttps://store.theartofservice.com/the-quality-function-deployment-toolkit.html
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