Quality in InstitutionsQuality in TeachingQuality in ResearchQuality …

Manuel Matos

Evolution of Teachers in theDepartment of Chemical Engineering

0

20

40

60

80

1980 1990 2000 2010 2020

Prof.s

Year

Prof.s Academia

Prof.s Companies

Evolution of publications:

0

20

40

60

1980 1990 2000 2010 2020

Pub.s

Year

Pub.s

Advantages Disadvantages

Knowledge Sharing Teachers of Industry:

Discussion of solutions Less availability

Academic / business environment Need scientific update

Applied teaching Do not do research

Internships Little renovation

Student Recruitment

Academic Environment: Academia + Industry + Services

Binary Teaching and Research System

University

Polytechnic

Public university

Private University

Public Polytechnic

Private Polytechnic

PhD

Funding determines the dynamics of Research!

PUBLIC EDUCATION € PRIVATE TEACHING €

Teachers (3.000 € x 14 x 2) 84.000 Teachers (1.800 € x 14 x 2) 50.400

Structure (25%) 28.000 Structure (40%) 33.600

TOTAL 112.000 TOTAL 94.000

Cost per student 5.600 Student Fees 4.700

Student Fees 1.200 10 Payments of 470 € !!

Financing by the State 4.400

(↓ Personnel costs,More part-time staff,Less research! )

Cost simulation for 1 Class (20 students), 22h / week

Research = CREATIVITY

CREATIVITY driven Environment’s

A scientist does not fill out a form, he makes his own form !!U

The Problem of Performance Indicators

- Majority based on indexed publications? (Thomson-Reuters Business)

- Open Access - pay to publish

- Is it worth more to do another article with few quotes or a training program for City Hall employees?

Looking for BETTER SOLUTIONS !!

Quality Management System in Education

- ISO 9001 (concepts, vocabulary)

- EFQM (Little publicized, few specialists)

- A3ES (balanced, ENQA, USA, implementation support, costs)

ADVANTAGES DIFFICULTIES

Systematization of Actions Resistance of the involved ones

Organization of Procedures Management Involvement

Evidence of Good Practice Difficulties of implementation

Detection of failures (nonconformities)

Implementation that articulates with other legal requirements

Models too flexible ...

Research in the Quality Assurance Area of Higher Education

Assessment of teaching quality (main activity of the school):- Class attendance- Approval Rates - Students' questionnaire

Questionnaire Problems:- Adherence of students (net / paper) - Tiredness of students- Bias for other factors (sympathy, episodes, ...)- What is to be questioned?

Questionnaires forPedagogical Evaluation:

In paper, distributed in class.One page per UCEvaluates:

. Program (6 questions)

. Dynamics Teaching-Learning (4 questions)

. Teacher (5 questions)

. Evaluation Process (3 questions)

. Two open questions: positive aspects and aspects to improve

Optical reading, treatment byby UC by course

Results discussed with Teachers, Managers, and Students.

PC1 = 66 % of variance

Statistical analysis of responses to each group (PCA, n=250)

Syllabus:

PC1 = 83 % of variance

Teaching and learning

PC1 = 64 % of variance

The Teachers

PC1 = 71 % of variance

Assessment

Questionnaire of 18 questions can be reduced to three questions ?

Should the questionnaires be the same in all schools?

Should teaching quality matter more?

Questionário de 18 questões pode reduzir-se a três questões ?

Deviam os questionários ser iguais em todas as escolas?

Deveria a qualidade de ensino ter mais importância ?