quality in the clinical microbiology laboratory
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Quality in The Clinical Microbiology Laboratory
Dr.F.Rashedmarandi
Reference laboratories of IranResearch center
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Total laboratory Quality Program
Total quality management( TQM)
Continuous quality Improvement ( CQ I) or Performance improvement ( PI)Quality Control ( QC)
Quality Assurance ( QA)
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TQM
TQM evolved as an activity to improve patients care by having the laboratory
monitor
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CQI and PI
CQ I and PI went a step further by seekingto improve patients care by placing the
emphasis on not making mistake on first place; CQ I and PI advocate continuous
training to guard against having to correct
deficiencies
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QC
QC is now associated with the internalactivities that insure diagnostic accuracy.
QA is associated with those externalactivities that ensure positive patient
outcome.
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Positive Patient outcome in the
Microbiology laboratoryReduced length of stay
Reduced cost of stayReduced turn-around time for diagnosis of
infectionChange to appropriate antimicrobial therapy
Customer ( physician or patients)satisfaction
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QC program
The laboratory director is primarilyresponsible for QC and QA programs.
However all laboratory personnel mustactively participate in both program
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The basic elements of QC
S pecimens collection and transport.Standard operating procedures ( SOPM) .
PersonnelProficiency testing
Performance checksAntimicrobial Susceptibility tests
Eminence of QC proceduresMaintence of QC stocks
Patients reports
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S PECIMEN COLLECTION AND
TRAN S PORT
The laboratory is responsible for providinginstructions for the proper collection and
transport of specimens . These instructionsshould be available to the clinical staff for
use when specimens collected
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W ritten collection instruction
Test selection criteriaPatients selection criteria
Timing of specimen collection (e.g.,Before antimicrobial are administration )
O ptimal specimen collection siteApproved specimen collection method
S pecimen transport medium
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S pecimen transport time and temperatureS pecimen holding instructions if it cannot be
transported immediately (e.g. hold at 4 C for 24hours )
Availability of test (on site or sent to referencelaboratory )
Hours test performed (daily or batch )Turn-around time
Result reporting procedures
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Information should be filled
Patient nameHospital or laboratory number
Ordering physicianWhether the patient receiving antimicrobial
therapySuspect agent or syndrome
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Criteria for unacceptable specimens
Unlabeled or mislabeled specimensUse of improper transport medium
Excessive transport timeImproper temperature during transport or storageImproper collection site for test request
S pecimen leakage out of transport container
Sera that are excessively hemolyzed ,lipemic, or contaminated with bacteria
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S tandard operating procedure
Manuel ( S
OPM)The S OPM is considered part of QC
The SOPM should define test program. performance , tolerance limits, reagent
preparation, required quality control ,resultreporting and references.
The SOPM should be written in N CCLS format and must be reviewed and signed
by the microbiology director.annually
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Sections of SOP
Title (name of procedure )Priniciple (reason for performing the test )Preferred specimen patient preparation
Transport container (need for anticoagulant, preservative, or holding medium )Transportation conditions (wet ice, room temperature ).
S pecimen storage in Laboratory (room temperature, 4 C, -20 C,- 10 C)Criteria for unacceptable specimen (delay in transport, leaking container, presence
of barium )S pecial safety precautions (tape plates for AF B or brucellae )
Reagents or media required and incubation conditionsExamination of cultures
Guidelines for identification and susceptibility testing by culture type (respiratory,urine, blood, stool )
Required quality controlmethods for reporting positive, negative, and unsatisfactory results
Technical notes, including possible sources of error and helpful hintsReferences
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available in the work The SPOM should be.It is the definitive laboratory referencearea
and is used often for questions relating to Any obsolete proceduresindividual test .
should be dated when removed from SPOM
and retained for at least 2 years.
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Personnel
It is laboratory director's responsibility to employfor the volume and sufficient qualified personnel
complexity of the work performed. Document competency and training twice a year
Continuing education program should be provided
All documentation should maintained in personnel file
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Proficiency Testing
Laboratories are required to participate in anexternal proficiency testing ( PT)
The laboratory must maintain an average score of 80%to maintain licensure in any subspecialty area.The laboratory's procedures, reagents, equipments
and personnel are all checked in the process.
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PT or External quality control
Provide laboratory management with an insightinto their performance
Improve both local and national standardsReveals unsuspected area of difficultyProvides an educational stimulate for
improvements
Acts as a check on the efficacy of internal qualitycontrol procedures
Demonstrates to colleagues and customers acommitment to quality
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Performance Checks
InstrumentEquipment logs should contain the
following informationInstrument name, serial number, and date
put useProcedure and periodicity( daily, weekly,
monthly ) for routine function check )
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Acceptable performance rangesInstrument function failure ,including
specific details of steps taken to correct the problems (corrective action )
Date and time of services requests and
responseDate of routine preventive maintence ( PM) which should follow manufactures
recommondations
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Maintenance records should be retained inthe laboratory for the life of instrument.
S pecific guidelines regarding periodicity of testing for autoclaves, biological softy
cabinets ,centrifuges ,incubators,
microscope, refrigerators ,freezers, water bathes , heat blocks and other microbiologylaboratory can be found in reference books
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Commercially Prepared Culture
MediaThe N CCLS subcommittee on media
quality control collected data over several`years regarding the incidence of QC failure
of commonly used microbiology mediaBased on its finding the subcomm ittee
published a list of media that did not requireretesting in the user's laboratory if
purchased from a manufactures who follow NCCLS guidelines
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The laboratory must inspect each shipment for Cracked media
Excessive bubblesClarity
HemolysisFreezing
Unequal fillingVisible contamination
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U ser-Prepared and Nonexempt
,commercially prepared MediaQC forms for user-prepared media should
contain:The amount of prepared
The source of each ingredientThe lot number
Sterliza5tion methods
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The preparation dateThe expiration date ( Usually 1 month for
agar plate and 6 month for tube media )The name of prepare
All user prepared colures media also shouldchecked for:
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Proper color Depth
SmoothnessHemolysis
Excessive bubblesContamination
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S terility Check
A representative sample of the lot should betest for sterility;5%of any lot is tested when
a batch of 100 or fewer unit is received and maximum of 10 units are tested in large
batches.
Sterility is routinely checked by incubatingthe medium for 48 hours at the temperatureat which it will be used.
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Performance testing
When medium dose need to quality controlled because it was prepared in house (in the
laboratory ) or because it is complex, several basicrules must be followed :
All media must be tested before useEach medium must be tested with organisms
expected to give positive reaction as well as withyorganism expected either not to grow or produce a
negative reaction
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The medium should be tested for sterility and PHThe organisms selected for QC should represent the mostfastidious organisms for which the medium was designed
Testing technique should be different for primary platingmedia that for biochemical or subculture media. Primary
plating media should be tested with dilute suspensions of organisms, whereas biochemical media can be tested with
undiluted organisms
QC testing should be performed according to N CCLS recommendationExpiration date must be established
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Media failure log
Date 2/14/98Media TMS slants
Lot# In house preparation 2/13/98
Expiration date 6 month from preparationQuantity 2 racksFailure failure to give proper
reaction with S .epidermidis ,s.aureus and other coag-neg S
Action taken Qc repeated with S.epidermidis failedMemo sent to all techs and all tubes discarded
.New TMS preparedTechnologist MAR
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U se of S tock Cultures
To operate a quality control program, stock culture must be maintained by all
laboratories . They are available from manysources.
Commercial sources
Proficiency testingPatients isolates
American Type Culture Collection (A TCC)
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When quality control testing appears havefailed, it is usually the stock culture rather
than the test itself that has failed. Organismsmay mutate with repeated sub culturing. for
best results ,a stock culture should be grown
in a large volume of broth ,then dividedamong enough small freezer vials to last ayear
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With this technique a new vial can be removedfrom the freezer weekly so that organism do not
have to be continually subcultured .An organismmay need to be subcultured twice after thawing toreturn it to a healthy state. Media selection for
freezing is at the discretion of individuallaboratories but should not contain sugar. If
organism utilize sugar while being maintained ,theacid products that result may kill organism with
time.
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Popular Media for S tock Cultures
Schaeler broth with glycerolChopped meat (anaerobes )
Tryptic S oy agar deeps (at roomtemperature)
Cystein-tryptic agar ( CTA) withoutcarbohydrates
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Nonfastidious (rapidly growing ), aerobic bacterialorganisms can be saved up to 1 years on TSA
slants . Long term storage of aerobes or anaerobescan be accomplished either by lyophilizartion
(freeze drying ) or freezing ,at -70 C.Frozen ,nofastidious organism should be thawed ,reisolatedand refrozen every 5 years; fastidious organisms
should be thawed reisolated ,and refrozen every 3years. Stock isolated may be maintained by
freezing them in 10% skim milk , Trypticase SoyBroth ( TSB) with 15% glycerol .
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S tain and Reagents
Containers of stains and reagents should belabeled as to contents, concentration
,storage requirements, date prepared (or received ) date placed in service ,expirationdate, source (commercial manufacture or user prepared ) and lot number .All stainsand reagents should be stored according
manufacture's recommendations and testedwith positive and negative controls before
use.
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All stain Hippurate Instrument failureBacitracin Nitrate inoculum
B-lactamase O ptochin TemperatureCAMP PY R Moisture
Catalase Typing se Difficulty inCoagulase VP determining
FeCl3 X and V strips endpointGelatin Cation content
Germ tube Thymidin
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Antisera
received, conditiondate,lot number Thereceived ,and expiration date must be
recorded for all shipments of antisera.Inaddition ,the antisera should be dated when
opened .New lots must be tested
concurrently with previous lots, and testingmust include positive and negative controls.
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Maintence of QC records
All QC results should be recorded on anshould beCorrective action.QC formappropriate
aor temperature is adjusted noted on this form .If , the new reading withinbiochemical test repeated
the tolerance limits should be listed. In manyand initials allreviewslaboratories the supervisor
and the director then reviews eachweeklyformsQC records should be maintained for monthly.one
except those on equipment ,whichyears2at leastlife of instrument must be saved for the
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Patient Report
systemThe laboratory should established a for supervisory of all laboratory reports.
checking theThis review should involveto verify that the correct specimens workup
conclusion were drawn and no clerical
errors were made in reporting results.Reports should be given only given onlyauthorized by law to receive them.
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panic Clinician should be notified aboutimmediately. Panic values are values
potential-threatening results, for example positive Gram stain for CSF or a positive
All patients records should be blood culture.
years.2maintained for least