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Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

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Page 1: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

Quality Measurement and Gender Differences in Managed Care

Populations with Chronic Diseases

Ann F. ChouCarol WeismanArlene Bierman

Sarah Hudson Scholle

Page 2: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

2© NCQA, 2007

Background

• Institute of Medicine (IOM) outlined 6 attributes of health care: – Health care should be “safe, effective, patient-

centered, timely, efficient, equitable.”

• There are many reports of disparities in health care and health outcomes (IOM, Unequal Treatment).

• Overall health care quality has improved over time but it has not improved for all patient subgroups.

Page 3: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

3© NCQA, 2007

Background: Disparities in Care for Cardiovascular Disease (CVD)

• Substantial literature documents gender differences in guideline indicated services and treatment.

• Women may need more aggressive risk factor management than men due to differences in risk factors and symptoms presentation.

Page 4: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

4© NCQA, 2007

Managed Care Population

• A significant portion of the US population receives care through managed care organizations, where the quality of care may be more uniform.

• In particular, there are few studies that examined disparities among commercially managed care enrollees.

Page 5: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

5© NCQA, 2007

Objective

• To examine possible gender and racial disparities in meeting quality performance indicators for cholesterol screening and control among commercial health plans and in commercial and Medicare managed care populations of patients with chronic conditions

Page 6: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

6© NCQA, 2007

HEDIS®

• Healthcare Effectiveness Data and Information Set (HEDIS®) is a set of standardized performance measures designed to ensure that purchasers and consumers have the information to reliably compare the performance of managed health care plans.

Page 7: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

7© NCQA, 2007

MEASURING QUALITY OF CARE

FOR HEART DISEASEHEDIS Measures:

– Comprehensive diabetes care• Screening for Cholesterol

• Good control of cholesterol (LDL <100 mg/dL)

– Cholesterol management after acute cardiovascular event • Cholesterol screening

• Good control of cholesterol (LDL <100 mg/dL)

Page 8: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

8© NCQA, 2007

Study Population

• Submissions from Commercial plans (2005)– 46 plan level submissions

– 31 member level data submissions, including 11,813 patients

– Geocoding and surname analysis used to estimate race, ethnicity and socio-economic status (SES)

– Participating plans are larger, higher performing

• Submissions from Medicare plans (2004)– 96,055 patients from 148 health plans

– Race obtained from CMS enrollment data, geocoding used to estimate SES

Page 9: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

9© NCQA, 2007

Analytic Approach

• Member Level– Hierarchical Generalized Linear Modeling (HGLM):

HEDIS outcomes were modeled as functions of gender, controlling for other socio-demographic characteristics at the first level, and plan’s clustering effect at the second level

– Adjusted rates were calculated

• Plan Level– Descriptive statistics – Calculation of disparities score (male-female

difference)– T-test to determine significance of the gender

difference in performance rates

Page 10: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

10© NCQA, 2007

Results

Gender and Racial/Ethnic Disparities in Medicare

Managed Care Populations with Diabetes Mellitus

Page 11: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

11© NCQA, 2007

Sample DescriptionCharacteristic Medicare Population

(%)Age:

• <65 12.2

• 65+ 87.8

Gender:

• Male 50.3

• Female 49.7

Race:

• White 86.6

• African American 13.4

Page 12: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

12© NCQA, 2007

HGLM Results: Odds Ratios

HEDIS Outcomes Cholesterol Screening

LDL control <100 mg/dL

Female

/Male

1.06 0.75*

African American

/White

0.67* 0.69*

Enrolled in plans with >20% minority members

0.81 0.93

* Denotes statistical significance at p≤0.05

Page 13: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

13© NCQA, 2007

Adjusted Rates for Gender and Race

30

40

50

60

70

80

90

100

AA Female

Wht Female

AA Men

Wht MenLDL Control <100

Cholesterol screening

Page 14: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

14© NCQA, 2007

Gender Differences in Quality Measures Among Commercially

Insured Patients

Results

Page 15: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

15© NCQA, 2007

Sample CharacteristicsCharacteristics %

Gender (women) 44.2

Race/Ethnicity

• African American 8.5

• Latino 7.7

• White/other 74.6

Low SES 10.3

Age

•Age 65 and older 6.7

•45-64 years 72.6

Page 16: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

16© NCQA, 2007

Unadjusted Rates: Cholesterol Measures

Characteristics Diabetes Management Cholesterol Management

Screening LDL Control

Screening LDL Control

% t-test

% t-test

% t-test

% t-test

Gender

• Female 91.6 2.13*

37.7 6.04*

76.8 2.53*

45.3 6.22*• Male 92.7 43.3 79.9 55.0

African American

• Female 90.6 -1.39 29.9 2.03*

65.7 -0.24 34.2 1.55

• Male 87.7 36.1 64.2 44.8

White

• Female 91.5 2.84*

39.4 5.05*

77.6 2.32*

46.2 5.31*• Male 93.2 44.9 80.8 55.4

* Denotes statistical significance at p≤0.05

Page 17: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

17© NCQA, 2007

HGLM Results: Odds RatiosDiabetes

ManagementCholesterol

Management

Covariate Cholesterol screening

LDL Control

Cholesterol screening

LDL Control

Female/Male

0.88 0.81* 0.88* 0.72*

African American/White

0.69* 0.74* 0.88 0.71*

Latino/White

1.13 0.73* 0.79* 0.87

Low SES/High SES

0.85 0.83* 0.77* 0.75*

Age 65+ /(<65)

1.10 1.52* 1.03 1.26*

* Denotes statistical significance at p≤0.05

Page 18: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

18© NCQA, 2007

WOMEN LESS LIKELY CONTROL CHOLESTEROL;

AFRICAN-AMERICAN WOMEN EVEN LESS LIKELY

Cholesterol Control <100 mg/dl for Commercial CVD sampleCholesterol Control <100 mg/dl for Commercial CVD sample

21.2

White Males9.2

White Females

10.6

African-American Males

African-American Females

20

30

40

50

60

70

Un

ad

jus

ted

Ra

te (

%)

Page 19: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

19© NCQA, 2007

Gender Differences in Quality Measures Cross a Sample of

Health Plans

Results

Page 20: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

20© NCQA, 2007

Plans Characteristics

Measures N (%)

Medicare Plans(N=148)

Commercial Plans(N=46)

Not for Profit 53 (35.8) 12 (26.1)

Health Plan Model

Staff/Group Model 63 (42.6) 2 (4.3)

IPA/Network 79 (53.4) 25 (54.3)

Mixed Model 6 (4.0) 19 (41.3)

Region

Midwest 40 (27.0) 13 (28.3)

Northeast 38 (25.7) 11 (23.9)

South 33 (22.3) 15 (21.7)

West 37 (25.0) 7 (15.2)

Page 21: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

21© NCQA, 2007

Overall Performance of Plans

Measures Commercial Plans

Medicare Plans

Male Female

Male Female

Cholesterol Screening-diabetes

92.9 91.7 90.9 91.8*

Lipid Control – diabetes 44.4 38.8* 44.4 38.0*

Cholesterol Screening-CVD event

84.2 81.6 81.1 79.5*

Lipid Control – CVD event

56.4 47.1* 52.1 43.6*

Page 22: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

22© NCQA, 2007

MORE THAN HALF OF HEALTH PLANS SHOW DISPARITY FAVORING MEN ON

CHOLESTEROL CONTROL

0

10

20

30

40

50

60

70

BP Control CholesterolScreening(Diabetes)

CholesterolControl (<100)

(Diabetes)

CholesterolScreening

(CVD)

CholesterolControl (<100)

(CVD)

Favors Women Favors Men

COMMERCIAL PLANS (%) Striking disparities for

cholesterol control

Page 23: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

23© NCQA, 2007

MORE THAN HALF OF HEALTH PLANS SHOW DISPARITY FAVORING MEN ON

CHOLESTEROL CONTROL

0

10

20

30

40

50

60

70

80

BP Control CholesterolScreening(Diabetes)

CholesterolControl (<100)

(Diabetes)

CholesterolScreening

(CVD)

CholesterolControl (<100)

(CVD)

Favors Women Favors Men

MEDICARE PLANS (%) Striking disparities for

cholesterol control

Page 24: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

24© NCQA, 2007

Conclusion• Clinically important and statistically

significant gender differences and racial/ethnic disparities in LDL control measures in those with chronic conditions

• African-American and poor women at greatest disadvantage from additive effect of race, gender, socioeconomic status

• More than half of health plans have gender disparity of 5 percentage points or more for LDL control

• Differences persist despite fairly equitable access to care. This is concerning given these are populations with high risk due to the presence of co-morbidities

Page 25: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

25© NCQA, 2007

Limitations

• Lack of information on patient clinical, behavioral, and attitudinal characteristics. Results were consistent after adjusting for region, SES and plan clustering

• No information on patterns of utilization and providers

Page 26: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

26© NCQA, 2007

Recommendations for Quality Improvement

• Inform consumers about disparities and encourage active role in demanding high quality care

• Educate physicians about the patterns of gender disparities in CVD care and encourage for active management with patients as partners

• Engage employers, purchasers and health plans in promoting focus on disparities in quality improvement

Page 27: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

27© NCQA, 2007

Recommendations for Policy and Research

• Build consideration of gender, racial/ethnic, and socioeconomic differences into quality improvement interventions, with incentives for health plans and providers to identify, address and monitor potential disparities in CVD care

• Gain consensus on the methods for collecting, examining, and reporting on key population-wide health measures by gender, racial/ethnic, and socioeconomic characteristics

• Improve training in the area of women’s health for the health care workforce

• Fund further research to disentangle influence of physician and patient factors on outcomes

Page 28: Quality Measurement and Gender Differences in Managed Care Populations with Chronic Diseases Ann F. Chou Carol Weisman Arlene Bierman Sarah Hudson Scholle

28© NCQA, 2007

Acknowledgements

• Funded by the Agency for Healthcare Research and Quality, American Heart Association, the California Endowment

• NCQA staff for support in project and data management