quality of service for…. mobile, fixed, roaming,...

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@RBNL 4XDOLW\RI6HUYLFH IRUZLUHGZLUHOHVVQHWZRUNV Quality of Service for…. mobile, fixed, roaming, billing 5D\PRQG:X $VFRP 7HO )D[ UD\PRQGZX#LQIUDV\VDVFRPFK

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Page 1: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Quality of Service for….

mobile, fixed, roaming, billing

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Page 2: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Speech evaluation :

- where did we start from

- the product / applications today

- the speech quality evaluation method

- ITU - T activities

- calibrations

Page 3: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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In 1993, Ascom delivered the …..

first system in the world to use real speech for

speech quality evaluation

Page 4: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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1

1.5

2

2.5

3

3.5

4

4.5

5

0 1 2 3 4 5 6 7

AvgQualIF

Motivation : RxQual = speech qualitysp

eech

qua

lity

Page 5: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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MobilkomMax.mobil

Mobistar

Radiomobil

Tele Danmark MobileSonofonMobilix

France Telecom MobileNortel Matra Cellular

T-MobilLucentMannesmann

Hutchison

Westel

P.T. SatelindoTelkomsel

Esat Digifone

Omnitel

ONPT Marocco

Netcom

Isla Communic.

era GSM

TMNTelecelMain Road

MTSKB Impuls

Telefonica MovilesAirtel

Telia

MOPT Lucent

Swisscom

Etisalat

Cellnet

Airtouch Intl.

Nokia

Pannafon

Chungwa

Ascom speech evaluation round the world

Page 6: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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End to end measurements :End to end measurements :

Speech quality (excellent, good, medium, poor, bad )

Ping Pong Robotic voice

EchoEcho

Signal level

Silence

Speech samples in use : English, French, German, Mandarin,Cantonese

Page 7: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Products on the market :

mobile network measurements --- QVoice

fixed network measurements ------ QNet

Page 8: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Q V M I n d o o rQ V M O u t d o o r

Q V P

Q V o i c e

1 . . . 4

G P S A n t e n n a

Q V S

Q V o i c e

M e a s u r e m e n tD a t a

Q V S

Q V MC e l l u l a rN e t w o r k 1 . . . 4

I S D N / P S T N

C a l l s , S p e e c h S a m p l e s

QVoice Principles of operation

Page 9: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Purposely designed QVoice hardware for :

Indoor measurements Drive tests

Page 10: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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QVoice Results analysis :

Page 11: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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QNetend-to-end network

performance measurementfor PSTN/ISDN/GSM

switching quality

transmission quality

charging quality

from a customer’s point ofview

Page 12: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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QNet: different applications simultaneously

Q-Statistics Q-Monitoring

Q-Analysis

Page 13: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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LAN

QNet PUQNet PU

S0

QNet CUQNet PU

S0, a/bClient 1

Client n

ISDN / PSTN

Server

TSU

S0, a/b S0, a/bRS232 RS232

RS232

QNet system architecture

Page 14: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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QNet supports complex test scenarois

Page 15: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Parameter ISDN PSTNteleservice, bearer capability Y Y

time, date Y Y

duration Y Y

call progress indicator Y

signaling tone measurement Y

d-channel protocol analysis Y

cause/location value Y

unsuccessfull call attempt Y Y

connection setup delay Y Y

connection release delay Y

unsuccessfull release attempt Y Y

premature release Y Y

Switching parameter

Page 16: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Parameter ISDN PSTNloop transfer delay Y

BERT (G.821: ES, SES, DM) Y

unweighted noise (O.41) Y Y

weighted noise (O.41) Y Y

impulsive noise (O.71) Y Y

notch noise Y Y

envelope delay distortion Y Y

interruptions (O.61, O.62) Y Y

echo: level/delay (G.122, sine-burst) Y Y

attenuation (on 4 frequencies) Y Y

speech quality measurement (Ascom PACE) Y Y

Transmission parameter

Page 17: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Parameter ISDN PSTNcharging out of rating Y Y

initial charge out of rating Y Y

no charging Y Y

CDR verification Y Y

Charging parameter

Page 18: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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PACE :

a robust objective speech quality assessment

testing wireless & wired networks in service

Page 19: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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3 types of objective methods :

Comparison of transmitted signal and a reference

Absolute Estimation without known reference e.g. INMD

Transmission Rating from knowledge of network e.g. E model

PACE is a comparison method

Page 20: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Spe

ech

Coder

Source

Signal

Coded

Signal

Transm

ission

Channel

Decoder

Source Coding

Sound PressureProduced by Talker

Room Noise

Loss BetweenMicrophone and Earphone

Loss BetweenEarphone and Microphone

Transmission Path BetweenEarphone and Eardrum

Attenuation

Delay / Echo

Distortions

Time-Variation

Noise

Room Noise

Tra

nsm

ission Param

eters

Page 21: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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PACE Principle

Time align.Level equal.

SourceSignal

SpeechQuality

AssessmentPost-

processing

CodedSignal

Pre-processing

Page 22: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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PACE Preprocessing

HammingWindow DFT

TimeSpreading

Critical BandFiltering

| |

FrequencySpreading

CodedSignal

SourceSignal

ToAssessmentToAssessmentToAssessment

Page 23: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Similaritycalculation

forfourth

energylevel

Similaritycalculation

forthird

energylevel

Similaritycalculation

forsecondenergylevel

Similaritycalculation

forfirst

energylevel

SimilarityWeightingdependent

onenergylevel

FromPreprocessingFromPreprocessingFromPreprocessing

////

To PostprocessingTo PostprocessingTo Postprocessing

PACE Assessment

Page 24: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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dcxbxaxMOS +++= 23

xxx MOSpMOSpMOSp

Maping Auditory distance to the MOS

X

MO

S

PACE Postprocessing

Page 25: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Codecs and Systems used to calibrate PACE

G.711 64 kbit/s PCM

G.726 32 kbit/s ADPCM

IS-54 8 kbit/s American Cellular

GSM-FR GSM Full Rate

G.729 8 kbit/s CS-ACELP

G.728 16 kbit/s Low-Delay Code Excited Linear Prediction

JDC 3.45 kbit/s Japanese Digital Cellular (Half Rate)

DCME Digital Circuit Multiplication Equipment: Quad-Coder, DTX-240 (24 kbit/s variable)

IS-9x CDMA 8 kbit/s Code Division Multiple Access

Multiple Transcodings, Random -Burst frame erasure, Random bit errors

Circuit noise, Comfort noise, etc.

Page 26: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Calibration results presented to ….

ITU-T SG 12 Q 13

Speech Quality Expert Group (SQEG)

2nd international workshop on

Advances in Objective Speech Quality Assesment

September 98 , UK

Page 27: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Results of ITU-T Supplem. 23 test data, Exp.1

1

1.5

2

2.5

3

3.5

4

4.5

5

1 1.5 2 2.5 3 3.5 4 4.5 5

PACE

MO

S

ρ ρ = 0.955

Experiment 1: Interworking with fixed and mobile codecs (G.726, G.728 …).Multiple encodings by tandeming with other coding standards.

Page 28: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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Correlations between different Algorithms and MOS

Experime Languag eCand. 1 Cand. 2 Cand. 3 Cand. 4 Cand. 5 PACEExp1 French 0.94 0.92 0.82 0.93 0.96 0.94Exp1 Japanese 0.94 0.86 0.87 0.94 0.93 0.94Exp1 English 0.96 0.83 0.89 0.92 0.94 0.97Exp2 French 0.95 0.37 0.94 0.97Exp2 Japanese 0.93 0.96 0.41 0.91 0.95Exp2 English 0.94 0.96 0.47 0.9 0.97Exp3 French 0.74 0.74 0.74 0.75 0.94Exp3 Italian 0.95 0.71 0.86 0.46 0.94Exp3 Japanese 0.91 0.85 0.88 0.55 0.92Exp3 English 0.82 0.85 0.82 0.65 0.93

Page 29: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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QVoice (mobile) QNet (fixed)

PACE speech evaluation

testing of Interconnected networks

Page 30: Quality of Service for…. mobile, fixed, roaming, billingportal.etsi.org/stq/presentations/ascom.pdf · 2007. 3. 19. · Nokia Pannafon Chungwa Ascom speech evaluation round the

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trtrtzrtzrtttttttttttttt

BRA

LAN

BRA, PRA, a /b

Client 1 Client nClient 2 Applicat ions

QNet

Server

QNet

GSMMSC BSC BTS

BRA, a /b

PSTN / ISDN

PU

QVoice

Customer

QVoice

GSM

PU

BRA, a /b

PSTN / ISDN

PU

GSM

QoS in an Interconnected Environment