quest training company profile

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Who we are 201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune E: [email protected] | P: 020 25887420 / 96040 92099 / 94225 05813 | www.chittlesoft.com Quest Training is a division of Chittle Apparel Pvt. Ltd. headquartered in Pune, India. Its promoters and founders have between 15-40 years of experience setting up regular industry and BPOs and in the field of quality consulting and training. The Chairman of Chittle Apparel is the ex-Chairman and director of Cummins India Ltd. with over 50 years of experience heading various companies and as a quality consultant. He is a founder member of Qimpro Training College and a member of the American Society of Quality, Juran Institute. The President of Chittle Apparel was founder, first employee and ex-COO of Affinity Express Pvt. Ltd. which is the world’s largest graphic and embroidery engineering design outsource in the world. The Quest Training division which was founded with similar principles, ideologies and integrity, designs and delivers a range of courses that offer tangible, long-term benefits to your organisation. Our ability to understand and meet training needs, together with continuous improvement and course innovation, has guaranteed the satisfaction of our clients. Follow-up support and assistance has ensured that the impact is sustained outside of the training room. Whatever your training needs, we can offer you the right solution. At Quest, we believe that we succeed when you succeed. We offer training under three broad categories: Quality Professional/Soft Skills Spoken English Quest training courses are facilitated by highly skilled course leaders with real work experience. Our faculty members teach industry standard best practices, as well as practical workplace-tested techniques. At Quest, you will find enthusiastic and experienced faculty, an efficient and proven methodology, and a friendly and comfortable environment, dedicated to making your experience as productive and enjoyable as possible. We look forward to hearing from you. Regards, Maya Jadhav Director, Quest Training (a division of Chittle Apparel Pvt. Ltd.) Email: [email protected]

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Page 1: Quest training   company profile

Who we are

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 25887420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

Quest Training is a division of Chittle Apparel Pvt. Ltd. headquartered in Pune, India. Its promoters and founders have between 15-40 years of experience setting up regular industry and BPOs and in the field of quality consulting and training. The Chairman of Chittle Apparel is the ex-Chairman and director of Cummins India Ltd. with over 50 years of experience heading various companies and as a quality consultant. He is a founder member of Qimpro Training College and a member of the American Society of Quality, Juran Institute. The President of Chittle Apparel was founder, first employee and ex-COO of Affinity Express Pvt. Ltd. which is the world’s largest graphic and embroidery engineering design outsource in the world. The Quest Training division which was founded with similar principles, ideologies and integrity, designs and delivers a range of courses that offer tangible, long-term benefits to your organisation. Our ability to understand and meet training needs, together with continuous improvement and course innovation, has guaranteed the satisfaction of our clients. Follow-up support and assistance has ensured that the impact is sustained outside of the training room. Whatever your training needs, we can offer you the right solution. At Quest, we believe that we succeed when you succeed. We offer training under three broad categories:

Quality Professional/Soft Skills Spoken English

Quest training courses are facilitated by highly skilled course leaders with real work experience. Our faculty members teach industry standard best practices, as well as practical workplace-tested techniques. At Quest, you will find enthusiastic and experienced faculty, an efficient and proven methodology, and a friendly and comfortable environment, dedicated to making your experience as productive and enjoyable as possible. We look forward to hearing from you. Regards, Maya Jadhav

Director, Quest Training (a division of Chittle Apparel Pvt. Ltd.)

Email: [email protected]

Page 2: Quest training   company profile

What we do

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 25887420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

Course Name Duration

QU

ALI

TY T

RA

ININ

G

Quality Foundation Course 20 hours

Yellow Belt 30 hours

Green Belt 40 hours

7 QC Tools 8 hours

Continuous Improvement Methodology 8 hours

Effective Problem Solving and Root Cause Analysis 8 hours

Failure Mode Effect Analysis 8 hours

Introduction to Basic Statistics 8 hours

Introduction to Lean Management 8 hours

Quality Awareness and Fundamentals 8 hours

Statistical Process Control 8 hours

Page 3: Quest training   company profile

What we do

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 25887420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

Course Name Duration P

RO

FESS

ION

AL

SKIL

LS T

RA

ININ

G

Business Communication 30 hours

Professional Email Writing 8 hours

Telephone Etiquette 6 hours

Effective Communication 8 hours

Presentation Skills 8 hours

Report Writing 16 hours

Voice and Accent 20 hours

Assertiveness 8 hours

Interview Preparation 8 hours

Personal Grooming 8 hours

Customer Service Excellence 8 hours

Cross-Cultural Knowledge Programme 8 hours

Time Management 8 hours

Stress Management 8 hours

Conflict Management 8 hours

Change Management 8 hours

Interpersonal Skills 8 hours

Team Building/Management 8 hours

Leadership Development Programme 16 hours

Attitude Building 8 hours

Teachers' Motivational Workshop 8 hours

Non Verbal Communication 8 hours

Creative Thinking & Problem Solving 8 hours

Negotiation Skills 8 hours

Emotional Intelligence 8 hours

Developing Self Esteem & Confidence 8 hours

Business Etiquette 8 hours

Motivating Employees 8 hours

Confidence Building through Drama 8 hours

Behavioral Skills 8 hours

ENG

LISH

TRA

ININ

G Spoken English - Level 1 (Beginner) 30 hours

Spoken English - Level 2 (Basic) 30 hours

Spoken English - Level 3 (Mid-Intermediate) 30 hours

Spoken English - Level 4 (Intermediate) 30 hours

Business English Certificate (Primary Level) 48 Hours

Page 4: Quest training   company profile

Who we've worked with

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 2588 7420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

Page 5: Quest training   company profile

Who we've worked with

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 2588 7420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

Page 6: Quest training   company profile

What is said about us

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 2588 7420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

“It was a very good learning and interactive session. Were made aware of minute things which we don’t really think of. Overall it was a very good workshop.”

“This program (Enhancing Language & Presentation skills) has helped me improve my presentation, language skills, attitude, confidence and communication – which in turn makes me an asset to my Company.”

“I really enjoyed this training and it helped me not only in my writing skills, but also helped me improve my oral communication skills. “

“Good Experience! Learned many things and gained lots of knowledge. Our improvement can be seen in the mails we now send. The module on US and UK culture will help us with our onsite communication.”

“Over all the training course was excellent and will certainly help in a long way when working in an intercultural environment (India & China).”

“Excellent. Lots of problems arise because of gaps in communication. We are now aware of the problems in communication and how to solve them. This will help us when managing people in the future.”

“It was a very educative training which helped me understand and develop my negotiation skills.”

“It was a good session on team building and I learned a lot from the session. The games played were very relevant to what was being taught.”

“This Presentation workshop was fantastic. The speaker was amazing and made the workshop quite interesting. Would look forward to some more such sessions. Good work! Thanks again.”

Page 7: Quest training   company profile

What is said about us

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 2588 7420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

“Today’s session helped me to introspect and know myself in a better way! I now know what points I

need to work on!”

- Aparna Kulkarni, Sela Technologies

“I got to learn a lot of good things. I would have a missed a lot had I not attended. Very well

organized and delivered. It was a lovely experience.”

- Monaz Dotivalla, St. Mary’s School

“It helped to improve our personality development and communication skills to work with customers

in tough situations. It was just great! Loved it!”

- Prasad Bhopatkar, Anglo Eastern Shipping

“An Excellent and informative Workshop!”

- Mansi Gawli, Anglo Eastern Shipping

“The workshop was fantastic. The speaker was amazing and made the workshop quite interesting.

Would look forward for more such sessions. Good work - Thanks again.”

- Almas Kanjiyani, Cybage.

“The exercise were really creative and helped think differently.”

- Manas, Cybage

“The trainer described the contents of the training very creatively, elaborating the concepts with

examples. The games that were arranged for us really helped us all to think and work in more

innovative manner. Good work done. Thanks for the wonderful lecture/activity.”

- Harshada R Kekare, SQS India

“Practical & neatly defined. One of the best I have attended!”

- Poornima Harikumar, eInfochips Pvt. Ltd.

“Session is interactive & interesting! Involvement between all the candidates!”

- Rahul Gupta, eInfochips Pvt. Ltd.

Page 8: Quest training   company profile

What is said about us

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 2588 7420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

“The course was good, interactive and fun. Learnt some good tips to handle customers better!”

- Hubert Mendes, Anglo Eastern Shipping

“Learned a lot. Made me understand where I need to improve as a teacher! The string activity was

excellent. Something new. To sum it all – Excellent!”

- Jessie Varghese, St. Mary’s School

“This training has focused on areas where people lack skills. The tests and activities gave us an overall

idea of where we are. The trainer involved everybody and gave real life examples! Participants,

therefore, could relate to the training.”

- Surbhi Ashtikar, Sela Technologies

“Teachers are very good. Hope to meet you again.”

- Liu Yao, Sany Heavy Industries

“I find myself very lucky to attend these classes. Were very helpful and brought us all together. I just

loved the course and the teachers. Thank you”

- Devyani G, Student – MIT Institute od Design

“Never had so much fun during training session, Amazing experience!”

- Muzammil, Student – MIT Institute of Design

“Good speakers we enjoyed a lot and learnt.”

- Sneha, Student – MIT Institute of Design

Page 9: Quest training   company profile

Who are our Trainers

201/202 Madhav Apartments, Marutrao Gaikwad Nagar, Aundh, Pune

E: [email protected] | P: 020 2588 7420 / 96040 92099 / 94225 05813 | www.chittlesoft.com

Maya Jadhav: Maya Jadhav is Director - Training, of Quest Training and Tesseract CAD Services (both divisions of Chittle Apparel Pvt. Ltd.). She was the former Director - Quality and Training, of Affinity Express Pvt. Ltd., the world’s largest Graphics Facility. Maya has expertise in new product / service development, recruiting, hiring and training of employees, setting up quality, training and documentation systems and overseeing quality, delivery and productivity

improvement projects. She is a Six Sigma Black Belt and is known for her organizational skills toward analysing and streamlining processes.

Jatinder Varma: A Statistics graduate from Mumbai University, Jatinder Varma has over 17 years experience in managing multiple production teams and coaching them towards excellence. This gives her an excellent insight into performance/attitude gaps and team dynamics which she addresses and bridges through her trainings. Her vast experience of working with people has made her a much sought after soft skills trainer. She combines natural leadership skills, strong interpersonal and organizational skills to motivate and lead people towards realizing their

potential and achieving their goals. She is also a trained Six Sigma Black Belt.

Denise Chakranarayan: Denise Chakranarayan has been involved in extensive training over the last 17 years. She has conducted numerous soft skills workshops and seminars, as well as courses for English Language Enhancement, for both corporates (Manufacturing & IT/ITES) as well as educational institutions. Formerly, she was the in-house trainer at Affinity Express Pvt. Ltd., where she was solely responsible for English language, communication skills and cross cultural training for the entire staff of 800+ people at all levels. She is a strong proponent of first understanding the requirements and gap areas and then creating customized modules for each customer, rather than

resorting to generic modules.