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Updated – September 15, 2011

TOPICSTOPICS1. Mindset1. Mindset

2. Comp Plan2. Comp Plan3. Customers3. Customers4. Recruiting4. Recruiting

5. Promoting Events5. Promoting Events

MINDSET MINDSET Section 1

SaveYour-SelfTimeEnergy Money

SYSTEMSYSTEMSYSTEMSYSTEM

EVERYTHING YOU DO DUPLICATES

GOOD or BAD

YOUR WHY YOUR WHY What PAIN in your life do you want ACN to fix?

That is your WHY. If your WHY is strong enough, it will help you handle the emotional rollercoaster.

THE LAUNCHTHE LAUNCHMessage to the New IBO - The Launch is the most important part of your ACN business. Your launch will take 2 hours and will occur within 24/48 hours of joining ACN. If you are not willing to be launched correctly its better for you not to join ACN.

Message to the Upline Leader - When a new IBO joins your team an enormous responsibility falls on your shoulders. If you’re not willing to launch your new IBO properly, DO NOT bring them into ACN as you are setting them up for failure.

No Deviations - No Rushing - No Shortcuts

LAUNCH PROCESSLAUNCH PROCESSSTEP #1 - Help you get your IBO#, register for team emails. Then we will activate your Online Store & help you determine your WHY. After that we’ll explain the importance of ETT.

STEP #2 - Help you to use your ACN Online Store & sign up services until you’re a QTT. Then we’ll roleplay the Customer Script so you will know how to acquire customers other than yourself when we are not with you.

STEP #3 - Help you write down your top 10 names. Then we’ll roleplay the Pique Script so you will know how to invite prospects to your 1st PBR. We then schedule your PBR to happen in your 1st 7 days. Finally we watch you pique 1 or 2 of your top 10 prospects using the ACN 12 minute Opportunity video & invite them to your PBR.

No Deviations - No Rushing - No Shortcuts

COMP PLANCOMP PLANSection 2

““Compensation is Compensation is only earned at ACN only earned at ACN when customers are when customers are

acquired!”acquired!”

PERSONAL PERSONAL RESIDUAL INCOMERESIDUAL INCOME

1% - 10%1% - 10% 1+ Points30+ Points40+ Points50+ Points

1%3%5%

10%

Upline commissions are cut in half when personal commissions are 3% or above

Energy Services Are 50% Commissionable

OVERRIDING OVERRIDING RESIDUAL INCOMERESIDUAL INCOME

Level ResidualLevel ResidualYou

1234567

1% to 10%¼%¼%¼%½%3%5%8%

Energy Services Are 50% Commissionable

ETTETT

QTT*QTT*5 points5 points

QTT*QTT*5 points5 points

ETTETT

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

ETT Team CABs ETT Team CABs

2 QTT = $1002 QTT = $1004 QTT = $5004 QTT = $500

6 QTT = $10006 QTT = $10009 QTT = $1500 9 QTT = $1500 12 QTT = $250012 QTT = $250015 QTT = $300015 QTT = $3000

US – 7 pointsUS – 7 points

CA – 5 pointsCA – 5 points

ETLETL

ETTETT ETTETT ETTETT

ETLETL

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

15 points

ETL Team CABsETL Team CABs

3 QTT = $2003 QTT = $2005 QTT = $7505 QTT = $750

10 QTT = $150010 QTT = $150015 QTT = $2500 15 QTT = $2500 20 QTT = $300020 QTT = $300025 QTT = $400025 QTT = $400030 QTT = $500030 QTT = $500035 QTT = $650035 QTT = $650040 QTT = $700040 QTT = $7000

TCTC

200200ptspts

TCTC

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

200200ptspts

200200ptspts

TC Team CABs TC Team CABs

5 QTT = $5005 QTT = $50010 QTT = $150010 QTT = $150015 QTT = $300015 QTT = $300020 QTT = $5000 20 QTT = $5000 25 QTT = $650025 QTT = $650030 QTT = $800030 QTT = $8000

40 QTT = 40 QTT = $10,000$10,00050 QTT = 50 QTT = $12,000$12,000

100 QTT = 100 QTT = $25,000$25,000

ACN COMPENSATIONACN COMPENSATIONSVP

SKY IS THE LIMIT3½%*

Residual Past

7th Level

RDT-CABS**

Up to $30K

RVPT-CABS

Up to $50K1½%*

Residual Past

7th Level

*Based on type of services and services not under a person of the same position. T-CABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person of the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensation Plan for full details.

CUSTOMERSCUSTOMERSSection 3

CUSTOMER GOALSCUSTOMER GOALS QTT* @ The Launch Acquire 50 Points ASAP so you can be

positioned to earn up to 10% on all your personal customers & earn residual income through your 7th level.

Yourself Those not joining ACN

CUSTOMER SOURCESCUSTOMER SOURCES

QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days not under a person with the same position. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Business Owner is not guaranteed but rather influenced by an individual’s specific efforts. See the ACN Compensaton plan for full details.

ACN ON-LINE STOREACN ON-LINE STOREVisit your own personal Online Store @ Visit your own personal Online Store @

www. __________ .acndirect.comwww. __________ .acndirect.com to determine to determine what services are availalble in your market.what services are availalble in your market.

• Videophone• Digital Phone • Local Phone • Long Distance• Cell Phone• Wi-fi Internet• Home Security• Business Asst.• Premium Tech Support

• Natural Gas• Electricity• Digital Talk - Business• WiMax Internet• Cable Internet• DSL Internet• Cable TV• Satellite TV

CUSTOMER SCRIPTCUSTOMER SCRIPT“Favor - Help - Try - Share Your Why”

“Hi _________ Can you do me a Huge Favor? (pause) I just started with a Home Services company because (share your why) ... I have to get a few more customers Tonight! ... Would you be willing to take 5 minutes with me right now and look at my Online Store and pick out 2 or 3 services that would be best for you?... PLEASE?

RECRUITINGRECRUITINGSection 4

100 PERSON LIST100 PERSON LIST

Success Tip: Don’t Prejudge

List everyone, especially the most successful, those who used to be successful, those that want to be successful, those with strong work ethic.

TIP: Everyone has the right to tell you no. Those you think WillWill – Won’tWon’t and those you think Won’t Won’t – Will.Will.

PIQUE SCRIPTPIQUE SCRIPTBE NATURAL, EXCITED & URGENT!

“Hi _________ Are you open to making extra money? (pause) I found a way we can get paid when people pay their bills. Can you take 12 minutes right now to watch a short video that explains everything?

Success Tip: If after watching the ACN 12 Minute Overview Video, your prospects are interested in joining go ahead and sign them up. If they have questions call your Upline Expert to answer. If prospects simply want to be a customer go ahead and sign them up using your ACN Online Store.

PRESENTATIONSPRESENTATIONS

•PBR’s are effective because you can present to many prospects at the same time.

•12 Minute Online & DVD presentations are effective because prospects can quickly see the opportunity no matter where they live or what their schedule is.

•1on1 presentations are effective since you are face to face with your prospect. You can either choose to use the 12 minute video or the hard copy ACN 1-10.

1on1ON-LINE & DVDPBR

PRESENTATIONPRESENTATION - FORMATS - FORMATS

OPTION #2 - 28 Minutes Total Tell your story (2 Min) Play the ACN 5 minute “Opportunity Video” (5 Min) Cover points 4 to 10 of the “ACN 1-10 Handout” (15 Min) Play the ACN 4 minute “Integrity Video” (4 Min) Ask prospect if they’re a #1 or #2 (2 Min) #1 = Those who want to be an IBO #2 = Those who want to be a customer

OPTION #1 - 20 Minutes Total Tell your story (2 Min) Play the ACN 12 minute “Overview Video” (12 Min) Play the ACN 4 minute “Integrity Video” (4 Min) Explain $499 fee & ask prospect if they’re a #1 or #2 (2 Min) #1 = Those who want to be an IBO #2 = Those who want to be a customer

Presentations - Before & Presentations - Before & AfterAfter

Confi

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Follo

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Confirmation Calls – Confirmation Calls – The presenter confirms all prospects prior to any presentation to lock the prospect into being present.

Follow Up CallsFollow Up Calls – – The very next day the presenter calls the prospect to determine if they are ready to get started or be a customer.

PBRPBR CHECKLISTCHECKLIST Guest list to leader 24 hours prior to confirm DVD cued and ready to play ACN Overviews - color copies IBO Agreements or computer to sign up Pens & Clipboards Success Magazines & DVDs Upbeat background music before & after Light Refreshments (No Alcohol) Never interrupt the presenter Kids with babysitter and pets outside

PROMOTING PROMOTING EVENTSEVENTS

Section 5

PROMOTING EVENTSPROMOTING EVENTS

Your paycheck is directly related to how many of your team attend events.

On-line TrainingOn-line Training Local TrainingLocal Training Regional TrainingRegional Training International TrainingInternational Training

FOLLOW THE FOLLOW THE SYSTEM SYSTEM & &

SaveYour-SelfTimeEnergy Money