quickpivot case study - full-year contact strategy

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Case Study Challenges Product is one of the client’s largest business units Relied heavily in 2012 on events for lead generation Little follow-up email communication or nurturing resulting in too many, poorly qualified leads to sales Tactics QuickPivot designed a fully- automated, multi-touch contact strategy for 2013, with quarterly webinar series, 10 regional symposiums, and post-event nurture campaign Strategy provided more accurate segmentation and placement of all contacts into proper messaging tracks with progressive profiling and A/B split testing. Results 15% Average increase in event registration 44% Average engagement with offers in post-event nurture campaign 30% deemed sales-ready of leads delivered, up from 7% Full-year Contact Strategy Client is the world leader for business and financial market news. It provides influential decision makers in business, finance and government a competitive edge by connecting them to a dynamic network of information, people and ideas. Its strength—quickly and accurately delivering data, news and analytics through innovative technology—is at the core of everything it does. With more than 15,000 employees in 192 locations, it delivers critical information in a world where information matters. 33 Arch Street, 9th Floor Boston, MA 02110 T: 617.880.4000 F: 617.880.4001 www.quickpivot.com About QuickPivot™ QuickPivot is the leader in real-time cross-channel marketing automation and services for B2B and B2C enterprises. QuickPivot delivers insight plus channels plus content in one marketing platform to enable marketers to listen, connect, learn, and adapt to the changing needs of customers. For more information, visit www.quickpivot.com, or call +1-617-880-4000, or email [email protected]. All content Copyright ©2014, QuickPivot, Inc. All trademarks are property of their respective holders.

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Page 1: QuickPivot Case Study - Full-Year Contact Strategy

Case Study

Challenges

• Product is one of the client’s

largest business units

• Relied heavily in 2012 on events

for lead generation

• Little follow-up email

communication or nurturing

resulting in too many, poorly

qualified leads to sales

Tactics

• QuickPivot designed a fully-

automated, multi-touch contact

strategy for 2013, with quarterly

webinar series, 10 regional

symposiums, and post-event

nurture campaign

• Strategy provided more

accurate segmentation and

placement of all contacts into

proper messaging tracks with

progressive profiling and A/B

split testing.

Results 15% Average increase in event registration

44% Average engagement with offers in post-event nurture campaign

30% deemed sales-ready of leads delivered, up from 7%

Full-year Contact StrategyClient is the world leader for business and financial market news. It provides influential

decision makers in business, finance and government a competitive edge by connecting

them to a dynamic network of information, people and ideas. Its strength—quickly and

accurately delivering data, news and analytics through innovative technology—is at the core

of everything it does. With more than 15,000 employees in 192 locations, it delivers critical

information in a world where information matters.

33 Arch Street, 9th Floor Boston, MA 02110

T: 617.880.4000F: 617.880.4001

www.quickpivot.com

About QuickPivot™ QuickPivot is the leader in real-time cross-channel marketing automation and services for B2B and B2C enterprises. QuickPivot delivers insight plus channels plus content in one marketing platform to enable marketers to listen, connect, learn, and adapt to the changing needs of customers. For more information, visit www.quickpivot.com, or call +1-617-880-4000, or email [email protected] content Copyright ©2014, QuickPivot, Inc. All trademarks are property of their respective holders.