Quiz May 7th

1. Which of the following is NOT an advantage of a shopping center over a CBD

a. Heavy traffic resulting from the wide range of product offerings

b. Cooperative planning and sharing of common resources

c. Access to highways and availability of parking

d. High rents

e. Clean, neat environment

a. True b. False2. According to Call of

the Mall, most malls do a good job with bathrooms

3. A _________ customer is an individual who is dissatisfied with the level of customer service offered at a store or stores and is seeking an alternative store with the level of customer service that he or she thinks is appropriate

a. Vagabond

b. Wayward

c. Transient

d. Walking

4. Which of the following is NOT a transaction service

a. Layaway

b. Gift Wrapping

c. Check Cashing

d. Merchandize returns

e. Personal Shopping

5. What super hero film about a man in a metal suit came out over the weekend?

a. Iron Man

b. Aluminum Man

c. Scrap Metal Man

d. Tin Man