Safer workplaces,more highly skilledemployees

In recognition of RAC DTEC’s continuously high standard

of training delivery and compliance, Australia’s national

regulator for vocational education and training has

appointed RAC DTEC as an approved delegate of the

Australian Skills Quality Authority, less than 10% of

RTO’s nationwide.

RAC DTEC can now respond immediately to changes in

market demand and broaden our range of course offerings

to meet your entire scope of training requirements.

Our certified training includes:

• Defensive Driving for passenger, commercial

and heavy vehicles

• Four Wheel Drive (4WD) and

All-Terrain Vehicle (ATV) training

• Off-road recovery of 4WDs and heavy vehicles

• Remote Area Operation and vehicle management

• Motorcycle training

• High risk training

In addition, The Department of Transport have selected RAC

DTEC as a preferred applicant to provide Practical Driver

Assessment services for Heavy Rigid, Heavy Combination and

Multi-Combination class licenses.

This means learners now have a more streamlined process

for the training and assessment to obtain their licence. The

benefit to you is a reduction in costs, administration and time,

while increasing the quality of truck drivers on our roads.

A comprehensive suite of training is offered for the

following industries:

We engage with our clients tounderstand their business needsand growth strategies to jointlydevelop and implement peopledevelopment strategies. RACDTEC delivers accredited andcustomised training to the biggestnames in Australian industryNathan Jones Business Improvement Manager

Mining and Resources

Government sector

International Education

Tourism

Health Care

Agriculture

Retail

Transport and Logistics

Utilities

Construction

Oil & Gas

RAC invests heavily in community and road safety initiatives which led to the purchase of RAC DTEC, a business that has been operational for over 25 years. As the recognised authority in driver training and particularly behavioural improvement, RAC DTEC has a proven track record with some of the largest organisations across Australia.

But our scope extends far beyond driver training. We provide solutions to clients’ wider training requirements through the delivery of pre-deployment and induction training, safety culture development programs, Occupational Safety and Health qualifications, High Risk licensing, Verification of Competency and Recognition of Prior Learning.

Clients value our ability to enhance safe behaviours, deliver excellent participant experiences and offer flexible training methods.

Courses are conducted at our various locations or on-site to maximise workforce value and allow you to achieve a sustainable competitive advantage with minimal operational disruption.

Our investment in enabling technology generates real cost savings through the reduction of training management effort, provides greater visibility into your training activity and improves ongoing budget control.

We understand that every organisation has different circumstances, procedures and practices; through our consultancy services we deliver nationally recognised units of competency and customised training courses to suit specific requirements.

Leaders in our fieldThe team at RAC DTEC are seen as leaders in their fields. Our staff and trainers live the RAC DTEC values of safety, responsibility and quality. With years of experience in facilitation, on-road, off-road, and on-site training, our trainers are seen as industry authorities and subject matter experts who are fully qualified to deliver the required units of competence.

Our team provides additional insights gained through operational experience in remote and extreme environments.Organisations and participants can expect the highest standards of training and facilitation that really change behaviours. Our highly experienced training support team creates learning and assessment materials for both accredited and non-accredited training. Our products are contextualised to your organisation and can include your policies and

work practices.

Best practice methodsPractical experience and adult-learning methods ensure real behavioural change is achieved. Courses are designed to be highly interactive where hands-on activities focus on identifying risks and adjusting attitudes accordingly. We apply methods that develop conscious decision-making and interdependent behaviours to encourage a Total Safety Culture.

Our trainers and facilitators also deliver non-accredited and induction training that sits outside our national certification scope.

Flexible training methods ensure all courses can be conducted at RAC DTEC premises, or at a location convenient to you, resulting

in minimal operational disruption.

CertificationsRegistered Training Organisation number 7043

and endorsed by the Australian Skills Quality Authority.

Worksafe PlatinumAustralian Tourism Accreditation Standard

signalling our commitment to providing a safe, high quality product, service and experience.

We operate under our own ISO accredited Environment, Quality and OH&S management systems aligning with industry expectations.

As one of Australia’s oldest national motoring organisations, with 105 years of service, the RAC has a long history in driver education Damien Burton General Manager

As a training management organisation our services encompass the spectrum of training development and delivery, sourcing, facilitating, verification of competency and specialist consultancy.

We have responded to our clients’ demands requesting training from a single source. As a founding partner of the DTEC Alliance, a collective of pre-qualified and likeminded leading industry training providers, we now offer additional training services and a wider scope of training.

RAC DTEC’s Vendor Management System guarantees training quality and ensures contractual commitments are met through our internal expertise or network of specialist providers. It enables tight cost control, sound governance, improves compliance, mitigates risk, and maintains the highest standard of training services.

The Alliance’s ability to deliver a wide range of training from a single source satisfies the desire to consolidate

suppliers while maintaining consistency of training throughout the operation.

Our relationship with the DTEC Alliance provides access to over 300 qualifications and units of competency including;

The DTEC Alliance comprises:

Streamlined training management

Our highly skilled, professional team use a more accessible, behaviour-based training approach to create safer employees, roads and work environments David Donovan Training Manager

Pre-deployment & Induction training

Cultural Awareness

Earthmoving

First Aid

Incident Response

OHS Awareness and VOC training

High Risk Licensing

ResourcesBased at our purpose built and privately controlled driver training facility at the Perth International Airport,

RAC DTEC’s primary premises offers industry leading resources including:

6,500sq metres of safe bitumen vehicle manoeuvring areas on site for practical driver training

Training

11 fully equipped training rooms with full audio-visual and Wi-Fi facilities

In-class

Private road circuit for practical defensive, heavy rigid and advanced driver training

On- road

312,000sq metres of private land for equipment operation

Land

Off-road tracks specially designed for all-terrain vehicle and four wheel drive training

Working facility simulating real-life work scenarios for high-risk licensing

Off-road Warehouse

Modern fleet of passenger and 4WD vehicles, heavy vehicles and various plant for industrial training

Dedicated equipment for vehicle loading and load restraint training

Fleet Transport

Excellent facilities and vehicles were provided for both the in-class learning and practical training on the road circuit and 4WD courseAshley Randell Planning Manager, Department of Planning

Unrivalled training areas The value to our clients is our location which reduces

travel times and increases practical learning afforded by

our purpose built facility.

The facility boasts seven individual and contained vehicle

manoeuvring areas, each offering a wide open and

unobstructed area, which provide the flexibility to create

a range of scenarios in wet and dry weather conditions.

Surrounded by substantial grassed run off areas, they

allow dynamic driver training to be conducted within a

safe environment.

To support driver training, our road circuit allows

inexperienced drivers to understand vehicle dynamics

and operations in a real life environment. This is

particularly important for heavy, high powered and

unfamiliar vehicles. For advanced driver training and

vehicle testing, the design of the circuit allows for safe,

but challenging training.

Having a specifically designed 4WD area on site,

containing a variety of hazards, ensures all participants are

exposed to a range of conditions and terrain experienced

in the field: steep approach, departure and ramp over

angles; sharp turns; undulating ground; bog areas, water

traps and soft sand. Areas are set aside for light and heavy

vehicle recovery training ranging from self-recovery

techniques for vehicles travelling alone to tow, snatch

and winching techniques in more advanced training. The

consistency of the course, and our ability to modify it

to suit specific training objectives, ensures participants

are trained and assessed consistently against national

standards of competency with specific focus on behaviour,

decision-making and competence in equipment operation.

Enhanced FacilitiesOur multi-functional indoor areas provide the most

effective learning environments with the flexibility to

offer modern seminar and conference facilities. For the

convenience and wellbeing of participants and spectators

we provide multiple common areas and hospitality

facilities including a large sheltered patio area, shaded

areas overlooking the training grounds, seating, vending

machines and café services.

Access and parkingConveniently located at Perth International Airport, just 20

minutes from the Perth CBD, we offer parking for customer

vehicles plus overflow as required. Traffic management

ensures safe movement of pedestrians around vehicles

entering and exiting the venue.

Ashley Randell Planning Manager, Department of Planning

Broad reach In addition to our primary premises, we have extended our

reach across the South West by establishing driver training

facilities at Bunbury and Albany. RAC DTEC is licenced to

use land belonging to, or in the care of, government bodies

and has relationships with private enterprise with wide acre

areas. And through the DTEC Alliance we have access to 43

alternate locations with identified on and off road training.

areas allowing us to deliver courses from the Great Southern

through to far north WA, across Australia and internationally.

In order to meet unique organisational needs RAC DTEC has the flexibility to reduce the operational disruption of training by delivering courses at a location that suits you.

Modern fleetRelationships with vehicle manufacturers ensure a diverse

and modern fleet reflects industry trends. Passenger,

AWD and 4WD cars and utility vehicles rotate regularly,

showcasing and giving an appreciation for the latest

vehicle technology.

Our fleet of forklifts and heavy vehicles allow for licence training and assessment.

Operator training for Quad Bikes and Side-by-Side utility

vehicles to the resource, telecommunications, government

and defence sectors allow us to apply our knowledge

of vehicle dynamics, operator environments and driver

behaviour outside of the typical driver training environment.

Additionally, advanced driving techniques developed

through our performance vehicle fleet cascade into

defensive driving courses in the form of vehicle handling and

risk avoidance measures putting our courses at the forefront

of the driver training industry.

Unique and innovative hazard control vehiclesA vehicle never loses control; it simply responds to the

input of the driver. RAC DTEC utilises unique, custom built

hazard control equipment on dedicated training vehicles

to simulate treacherous conditions and unfamiliar road

surfaces such as rain, gravel or mud; environments in which

drivers may have had no prior experience or training. These

vehicles demonstrate to participants the inputs that create

understeer and oversteer. The purpose of these exercises is

to modify driver attitudes and implement driving behaviour

that reduces the risk of becoming involved in an understeer,

oversteer or skid situation.

Our ultimate goal is to keep people safer and help them work smarter Emily Noteboom Sales Manager

Cutting edge technologyOur unique Training Management Portal is a secure, online

system providing a dedicated communication link to RAC

DTEC. This tool enables organisations to manage the

competencies of their employees and contractors ensuring the

entire workforce is trained to the requirements of each job role.

The Portal is customisable to your business, with the capability

to manage all training undertaken through RAC DTEC and any

internal training provided by your organisation.

Through secure, self-service access and automated reporting,

managers receive live information via dashboards and push

reports, giving access to a vast range of training and financial

information from one centralised source. The outcome is

reduced duplication of work and precise management of

training costs.

By consolidating training through RAC DTEC, organisations

realise efficiencies in training management and gain absolute

transparency of training and competency status. The Portal

is available on all web-enabled devices, providing mobility

and immediate visibility across the entire training scope. Your

managers will have the power to confirm training status and

allocate resources more effectively, even in the field.

Our dedicated Account Managers ensure your requests are

actioned immediately avoiding disruption from unexpected

situations. Furthermore, they regularly review agreements to

ensure that RAC DTEC continues to deliver on our promises.

The RAC DTEC Training Management portal allows for

proactive management of training activities maximising

workforce value and allowing clients to achieve a sustainable

competitive advantage.

Through streamlining our client’s processes we make their lives easier Hayden Farrow, Key Account Manager

Client Communities Portal

Our trainingWe specialise in providing training courses that help businesses optimise their safety and performance through behaviour modification centred on driving activity. Some examples of our training products based on our 189 units of competency are listed below:

Defensive Driving on Bitumen or Gravel (1 day)Develop the right performance, knowledge and attitude for safe

driving in a range of driving conditions. Participants will practise

driving on gravel and bitumen roads and drive our innovative

Hazard Control Vehicles.

RIIVEH201D Operate a light vehicle

TLIC1051A Operate a commercial vehicle

Operate a 4WD (1 day)For those needing to gain knowledge and performance on and

off the road. Covers 4WD terms and systems along with practical

driving experience on our specially designed 4WD track.

TLIC2025A - Operate a four wheel drive vehicle.

Operate & Maintain a 4WD (1 or 2 day)Learn how to master and maintain your manual or auto 4WD

with valuable operational techniques and off road driving skills

resulting in industry recognised accreditation.

RIIVEH305D - Operate and maintain a four wheel drive

DTEC Resource (2 days)Covers the most popular units requested by mine and resource

sites operating in Australia and off shore. In 2 days your staff can

have the units required to drive on site.

RIIVEH201D - Operate a light vehicle

TLIC1051A - Operate a commercial vehicle

TLIC2025A - Operate a 4WD

RIIVEH305D - Operate and maintain a 4WD

PMASUP236B - Vehicle Operations in the Field

4WD Recovery (1 day)Specifically developed to assist those who need the knowledge

and performance to overcome recovery situations when travelling

off road for work or recreation.

SISODRV405 - 4WD recovery

Pre-requisite - RIIVEH305D or SISODRV302A

Vehicle Operation in the Field (2 days)Comprehensive two day course provides participants with the

performance and knowledge to operate and maintain a 4WD

vehicle in remote work areas.

PMASUP236B - Operate vehicles in the field

Travelling in Remote Areas (4 days)Appealing to those conducting remote and exploration work,

participants gain valuable insight into the fundamentals of survival

in isolated conditions. In our most challenging 4WD course

knowledge is applied in a simulated journey.

TLIC1051A - Operate commercial vehicle

RIIVEH201D - Operate Light Vehicle

RIIVEH305D - Operate and maintain 4WD

TLIC2025A - Operate 4WD vehicle

SISODRV405A - Coordinate a recovery

SISODRV404A - Drive a 4wd in difficult terrain

Operate a Coach/Bus (1 day)Practical course designed for participants who transport people

as part of their job, whether a bus driver, a volunteer driving

clients, or a person transporting workers from the airport to

resource sites.

TLIC3042A - Operate Coach/Bus

Drive Vehicle Under Operational Conditions (1 day)For emergency response drivers this course reinforces defensive

driving techniques and vehicle handling. Use of emergency

equipment on our road circuit (and the legal implications of

misusing the equipment) is followed by driving on public roads

with in-vehicle sirens.

PUAVEH001B - Drive under operational conditions

Heavy Vehicle Truck Lessons (2 hours)Provides the performance and knowledge needed to obtain your HR Truck Licence.

Drive a Heavy Rigid Vehicle (1 day)Understanding of driving an HR Truck including pre starting, loads

and defensive driving. Also available with recovery

TLIC3004A - Drive Heavy Rigid Vehicle

License to Operate a Forklift Truck (2 days)

Provides the performance and knowledge to obtain your forklift

licence. You’ll get the knowledge and the practical training you

need, as well as a relevant Worksafe assessment.

TLILIC2001A - Operate a forklift

Load and Unload Goods and Cargo (1 day)

Ensure staff safely load and unload goods, which is especially

important due to Chain of Responsibility legislation making

personnel beyond the driver responsible for how their load/cargo

is carried.

TLID2004A - Load and unload goods/cargo

TLIA1001A - Secure cargo

Appointed Persons (Section 44) (2 hours)

Provides information in relation to the ten principal obligations

of a manager under the act.

Chain of Responsibility (2 hours)

Provides information in relation to the updated legislation to

include a wider scope of transport employees and covers

those affected and their responsibilities.

Fire Warden and Chief Fire Warden

Tailored to your company policies and site requirements.

Rider Enhancement (1 day)

Provides the required skills and knowledge to ride safely in a

variety of traffic scenarios and road conditions.

Verification of Competency

Requested by employers for staff who already hold an

accreditation outcome or license, these assessments are designed

to re-affirm an individual’s ability or to determine performance gaps.

Driver Safety Presentations

Designed with the company’s message in mind and deals with

road safety and driver behaviour topics. Often used for inductions

or at group meetings.

International Drivers Program (1/2 day)

Designed for drivers originating from overseas to highlight local

road rules and cover defensive driving, followed by an on road

assessment.

Towing (1 day)

For participants who need to tow a trailer for work or leisure

activities.

Slow Manoeuvring (1/2 hours)

Looking at the control of vehicles at slow speed, with specific

focus on parking and reversing.

Customised courses also available

Full day courses from $295

“We help our clients becomemore efficient operators throughrelevant course content andeffective training delivery”Robyn Dupuis, Compliance and Courseware Manager

For more information contact RAC DTEC

Tel: 1300 WA DTEC (within Australia) | +61 8 6189 4646 (outside Australia)

Email: dtec@rac.com.au

Web: dtec.com.au

RAC DTEC

16 Grogan Road, Perth International Airport, Western Australia 6105

Driver Training and Education Pty Ltd ABN 43 077 289 813