rachel g. rubin bexley public library enlighten engage inspire

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Rachel G. Rubin BEXLEY PUBLIC LIBRARY Enlighten Engage Inspire ENGAGEMENT THROUGH EVALUATION: UNDERSTANDING AND USING DATA TO CONNECT TO YOUR COMMUNITY EVERYDAY ADVOCACY 4/25/2013

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Rachel G. Rubin BEXLEY PUBLIC LIBRARY Enlighten Engage Inspire. Engagement through evaluation: understanding and using data to connect to your community Everyday Advocacy 4/25/2013. Evaluation vs. assessment. Evaluation: Focused on making a judgment about quality - PowerPoint PPT Presentation

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Page 1: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

Rachel G. RubinBEXLEY PUBLIC LIBRARYEnlighten Engage Inspire

ENGAGEMENT THROUGH EVALUATION: UNDERSTANDING AND USING DATA TO CONNECT TO YOUR COMMUNITY

EVERYDAY ADVOCACY4/25/2013

Page 2: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

Evaluation: Focused on making a judgment about quality To document achievement against set standards

Assessment: Measures performance in order to produce feedback for

improvement Non-judgmental

EVALUATION VS. ASSESSMENT

Page 3: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

Between 2011 and 2012, the number of kids with Bexley Public Library cards increased 14%.

Page 4: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire
Page 5: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

The number of kids with Bexley Public Library cards increased 14% from

2011-2012

Page 6: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

WHY COLLECT DATA?

Page 7: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

Pew Internet and American Life Project: Libraries http://

www.pewinternet.org/topics/Libraries.aspx?typeFilter=5

OCLC http://oclc.org/research/publications.html

ALA Impact Research:

http://www.ala.org/research/librariesmatter/ State of America’s Libraries: http

://www.ala.org/news/pr?id=12834

PEW, OCLC, IMLS, OH MY!

Page 8: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

91% of Americans ages 16 and older say public libraries are important to their communities

Just 22% say they know all or most of the services their libraries off er now

“Library Services in the Digital Age” http:// l ibraries.pewinternet.org/2013/01/22/l ibrary-services/

NATIONAL TRENDS, LOCAL IMPACT

Page 9: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

LOCO FOR LOCAL

Page 10: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

What do you want to know? Does the data you’re collecting answer the

questions you need to answer? What will you do with the information? Do you need help?

READY, FIRE, AIM

Page 11: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

COUNTING OPINIONS

Page 12: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

COUNTING OPINIONS

Page 13: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

BUSINESS DECISION

Page 14: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

Evaluation forms “Did this program/service/training/class meet your

expectations?”Ongoing Feedback

“Tell us how we’re doing!”Surveys and Focus Groups Informal/Anecdotal

IN-HOUSE

Page 15: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

IN-HOUSE

Page 17: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

ADVOCATE

http://www.ala.org/offices/sites/ala.org.offices/files/content/QuotableFacts.2012_0.pdf

Page 18: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

Library Advocate’s Handbook http://www.ala.org/offi ces/ola/libraryadvocateshandbook

Advocacy University http://www.ala.org/advocacy/advleg/advocacyuniversity

ADVOCACY TOOLS

Page 19: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

CONNECT

Page 20: Rachel  G. Rubin BEXLEY PUBLIC LIBRARY Enlighten  Engage  Inspire

ASK THE RIGHT QUESTIONS.