R A C H E L S I M O N

Address: Bisonspoor 2261, 3605 LR MaarssenPhone: +31 6 40 59 5629Email: rachelsimonb@gmail.comNationality: American with Dutch Work VisaLanguages: Native English and Working Comprehension in FrenchLinkedIn URL: https://nl.linkedin.com/in/rachel-simon-bierenbaum

KEY ACCOUNT & PROJECT MANAGEMENT PROFESSIONAL

Goal-driven and accomplished Account Executive/Project Manager with extensive key account management, sales and operations expertise. Creatively uses strategic client analysis to proactively create unique, customer-centric solutions in highly competitive business markets. Delivers cross-selling and upselling success to deepen customer opportunity and relationship. Skilful in executing concurrent national projects through precise management of logistics, vendors, operations, and client needs. Strong communication, negotiation, and interpersonal skills—tactfully builds and maintains positive work relationships with clients and professionals of all levels.

AREAS OF EXPERTISE

Client Development & Retention

Strategic Planning and Analysis

Team Leadership

Project Management SaaS Sales Relationship Building

Operations & Sales Skills

Problem Resolution Customer Service

KEY ACCOMPLISHMENTS

Attained 1120% activity growth in first of year of managing strategic account, Johnson Controls, by forging C-level relationships and exceeding client expectations. (ModSpace).

Directly contributed to BrandPoint Services’ record breaking annual achievements, including 290% EBITDA growth in a 2-year span, through meticulous account and project management, conflict resolution, vendor relationship management and growth. (BrandPoint Services).

Precisely coordinated with client and managed crew performance for Davita Dialysis Program – accurately completing 900 project locations in 90 days. (BrandPoint Services)

Demonstrated profitability while piloting 2 new solely referral based sales manager roles. Successfully identified and closed 92% of sales from multi-channel referrals;resulting from the result of extensive networking and account penetration. (ADP).

PROFESSIONAL EXPERIENCE

BRANDPOINT SERVICES , OAKS, PA JUNE 2 2 014 – PRESENT 2016

ACCOUNT MANAGER / PROJECT MANAGER Methodically lead all project activities for national paint and refresh construction projects for

national retail, financial, and health organizations, while assuring adherence to strict quality standards. Led the significant increase of profit margins by expanding competitive trade networks with 25 new vendors; expanding trades allowed for greater nationwide coverage, project quality and cost savings – leading to increased landed sales and market share.

Function as project manager and account manager as liaison between sales, customer, contractor,

corporate, as well as other project managers in pursuit of consistent timely project delivery and operational excellence.

Keep clients abreast of latest project updates and resolve all scheduling, billing and procedural concerns. Accurately assess client’s needs & deliver a customized solution gaining competitive strategic edge.

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Led the significant increase of profit margins by expanding competitive trade networks with 25 new vendors; expanding trades allowed for greater nationwide coverage, project quality and cost savings – leading to increased landed sales and market share.

Key Accomplishments- Successfully enabled changes to Salesforce—transforming the environment from being

incompatible with the needs of BPS’ business structure to a “liveable environment.” Aligned updated interface with BrandPoint’s functional needs and streamlined Salesforce use for vendor, project management, and accounting teams.

- Responsible for 27 national clients—carefully managing profit margins and gaining market share. Through precise project execution and insightful customer service, successfully built and maintained new relationships while strengthening relationships, retaining and penetrating existing accounts..

- Effectively managed crew performance for Davita Dialysis Program and completed 900 locations in 90 days.

- Developed company-wide SOP to ensure understanding and execution of client’s expectations – promoting consistent promoting project quality and ensuring client retention.

- Uniquely equipped with sales, marketing and project management experience, was the Ssole operation team member tasked by BrandPoint’s President to attend multiple trade shows and vendor conferences with sales teamm.

Select Clientele:Fidelity Investments, GUESS, Davita Dialysis Centers, Edward Jones Investments, The Gap, Realty

Income, GUESS, Rite Aid, Coach, Public Storage, Jones Lang LaSalle, Best Buy, and Kohl’s

ADP: AUTOMATIC DATA PROCESSING , FORT WASHINGTON, PA 2012 – 2013 A DP DP BANK CENTRIC DISTRICT MANAGER, 2013 Leveraged consultative approach to considerably boost Software as a Service (SaaS) sales.

Methodically sellold various customised business products through extensive consultative services, including:; HR, payroll, health & insurance of small businessesbusiness solutions. through extensive consultative services.

Actively pursued new business development opportunities through fostering prosperous business relations with commercial bankers, building trust, and networking across industry.

Key Accomplishments- Achieved mutual return of investment (ROI) for both ADP and First Niagara during program

launch with various accolades from upper management, thus positively contributing to ADP’s decision making capabilities in negotiating and fulfilling a national partnership with First Niagara Bank.

- Successfully identified and closed 92% of sales from referrals resulting from extensive networking.

- Generated considerable CPA referral agreements outshining other representative. Leveraged revenue generating opportunities from the CPA referral program to the CPA firm securing exclusive referrals to the accounting firms’ commercial clients.

ADP CLIENT DISTRICT MANAGER, 2012 One of 2 associates in new role generating new business working exclusively with

current clients. T Strategically target existing ADP clients in marketing and selling additional business

products while maximizing referral opportunities within tri-county area. E Execute new client acquisition by identifying potential clients; securing product

analysis; collecting and organizing necessary paperwork; and ensuring full client satisfaction.

Key Accomplishments- Exceeded set goals obtaining the highest sales to quota ratio, resulting in the receipt

of Mentor-Mentee of the Month award. - Generated new leads, in partnership with the CPA firms, bankers, and other spheres

of influence.

MODULAR SPACE CORPORATION: MODSPACE , BERWYN, PA SEP 2009 – JAN 2012 MODSPACE STRATEGIC ACCOUNTS – DEDICATED ACCOUNT MANAGER Single point of contact for various strategic and key accounts, and strategically

influenced tactical business development initiatives.

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Assured cross-functional collaborations across 80 branches to fulfill sales orders while handling and monitoring all accounts’ sales activities. Skillfully convinced the client to opt for MSAs (Master Service Agreements), securing considerable market share of client’s business and positively influencing ModSpace’sthe revenue.

Key Accomplishments- Gained 44% increased sales activity of owned accounts over their previous yearly

activity.- Managed several VIP national accounts, closed 316 sales and project deliveries in

2010 and 456 in 2011.- Created a new online ordering system through active collaboration with the

executive management of marketing, sourcing, IT, operations, risk, and finance.- Earned recognition as one of the three sales representative tasked with gathering

data for statistical analysis of new product design through customer interviews, proving instrumental in shaping the end product.

- Led inside sales team in quote volume and surpassed personal lease activate goal annually; call-to-quote ratio 12.5% compared to team average of 7.9%; and quote-to-close ratio 40% compared to team average of 25%.

- Developed 10 new Key Accounts while exceeding sales goals of established national energy and construction accounts – boosted Johnson Control’s national account activity from previous annual total of 5 leases up to 94 leases in one fiscal year.

- Select Clientele:

GE (General Electric), Johnson Controls, Jacobs Engineering, Kiewit, Bechtel, CH2M Hill, and Helix Electric

MODSPACE CERTIFIED INSIDE SALES ASSOCIATE (PROMOTION) Accurately assessed training & development requirements and facilitated with side-by-

side training of new inside sales associates, positively adding to their skill sets and professional competencies.

Coordinated with customers on corporate website, ensured timely resolution of client issues and methodically addressed their queries through Live Chat.

MODSPACE INSIDE SALES ASSOCIATE: ROCKY MOUNTAIN TERRITORY; CO, UT, MT, WY, ID, NE, SD, KS Rigorously pursued new account development through effectively marketing modular

offices, storage solutions, and various other value-added services. Leverage,d extensive expertise and soft skills to support business activities of

territories, assuring performance and profitability; supervised more than 700 new leases and added 90 new accounts to portfolio.

Key Accomplishments- Directed the substantial growth of business and sales through identification of new

opportunities using networking, prospecting, and innovative sales techniques continually exceeding assigned goals.

- Surpassed the inside sales record for activated leases in one month: 93 activates-August 2010.

TECHNICAL EXPERTISESalesforce CRM | Microsoft Office Suites (Word, PowerPoint, OneNote, MapPoint, Outlook,

and Excel).comMacintosh and Windows (XP, Vista, 7, 8, 10) Operating Systems | Adobe Software

EDUCATION & TRAINING

Bachelor of Arts in Psychology, Dual Concentration in Life Sciences: 3.85 out of 4 within major

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RUTGERS UNIVERSITY, COLLEGE OF ARTS & SCIENCES, CAMDEN, NJ, 2007

Sales and Marketing Training (Vector Marketing, ModSpace, ADP) | Capabilities Presentation Training (ModSpace) Multiple Continuing Courses and Skills Training (ADP) |

Project Management Skills Training (BrandPoint)

PROFESSIONAL AFFILIATIONS

Professional Retail Store Maintenance Association (PRSM)Store Planning, Equipment, Construction and Facilities Services (SPECS)

Screen Actors Guild (SAG)American Federation of Television and Radio Artists (AFTRA)