RACHEL SULLIVANCumming, GA678.471.1300

Rachel.L.Sullivan@outlook.com

OBJECTIVE

Responsive administrative support professional with experience working in fast-paced environments demanding strong or-ganizational, technical, and interpersonal skills. Detail-oriented and able to multi-task effectively. Acknowledges integrity, hard work, upstanding ethics, and poise collectively, as the key to successful job performance. Advanced computer skills and proven ability to plan and organize tasks and responsibilities. Recognizes the importance of quality customer service, satisfaction, and keeping strong relationships.

AREAS OF EXPERTISE

Phone Etiquette Customer Service Strong Communication Reception Maintenance Honest and Hardworking Conflict Resolution Word Processing and Typing

Multi-line Phone Use Attention to Detail Filing and Data Archiving Office Equipment Operation Organizational and Planning Skills Efficient at multi-tasking Adaptable

TECHNICAL SKILLS

Proficient in Microsoft Office: Word, Powerpoint, Excel, and Outlook.Also well versed with Redhorse Internet Based Program.

. Typing Speed of 60 WPM.Able to operate fax and copier machines.

PROFESSIONAL EXPERIENCE

SunTrust Bank Cumming, GA May 2010 – July 2011Teller

Maintained professional and working relationships with clients. Answered all incoming calls and handled caller’s inquiries. Explained, advised on, and promoted bank products and services to clients. Recorded all transactions promptly, accurately, and in compliance with bank procedures. Identified referral opportunities and made relevant referrals. Processed cash withdrawals and deposits. Identified clients, then validated and cashed checks.

Bank of America Cumming, GA April 2009 – April 2010Teller

Answered all incoming calls and handled caller’s inquiries. Balanced cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed

checks. Assisted in ordering, receiving, verifying, and distributing cash. Assisted customers in accessing safety deposit boxes. Maintained an adequate cash drawer at all times. Provided additional products including Cashier’s Checks, Personal Money Orders.

Pizza Hut Cumming, GA September 2006 – March 2009Cashier/Server

Greeted guests upon arrival at front counter. Answered phones constantly to take orders and assist customers. Requested customer order. Got payment and completed the transaction. Assembled items on serving tray/takeout bag. Carried out addition duties to prepare food, deal with special customers, and maintain cash drawer.

EDUCATION

Columbus State UniversityColumbus, GABusiness Management Coursework

North Forsyth High SchoolCumming, GADual Seal Diploma – 2007