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  1. 1. 1
  2. 2. New kid on the block: the relation of a job coach and other specialists in SE model in Poland. Case studies survey. Rafa Dziurla, M.A. Polish Union of Supported Employment (PUZW) University of Social Sciences and Humanities, Warsaw, Poland hosted by: In association with: 2
  3. 3. General PwD labor market data in Poland at the end of 2014 1 900 000 PwD in working age population (8,3% of general working age population) 514 000 PwD economically active (27,1% PwD working age population) 440 000 PwD in employment 280 000 (apporx) PwD employed in the open labor market 1 400 000 (approx.) PwD potential clients of SE in Poland Source: MPiPS, www.mpips.gov.pl May 18th, 2015, Sledz, 2014, 3
  4. 4. Supported Employment Data estimation 12000 SE clients in Poland between 2002-2014 1500 approx. No. of SE clients in Poland in one year 50 approx. No. of organizations delivering SE service in Poland 30 approx. No. of clients per organization per year source: estimation on the basis of Cowi, 2011; Millwardbrown, 2013; 4
  5. 5. Employment rate of PwD in working age in 2004-2014 in Poland employment index of PwD in working age Source: MPiPS, www.mpips.gov.pl May 18th, 2015 5
  6. 6. Vocational Rehabilitation model for People with disability in Poland (data at the end of 2014) Name of the institution Quantitiy Number of PwD Occupational Therapy Workshop (WTZ) (2013) 684 24 871 Labor Activization Enterprise (ZAZ) 89 3590 Sheltered Employment Enterprise ZPCH 1270 147 790 Social cooperative 1300 4600 (estimated value) Supported employment 50 (estimated) 12000 (estimated) Source: Laboratorium Bada Spoecznych, 2014; MPiPS, www.mpips.gov.pl May 18th, 2015 6
  7. 7. A Brief history of Supported Employment in Poland 1998 The first article of the method of SE by Tadeusz Majewski, PhD 2001 The beginning of the SE course in Wroclaw Assembly of Disabled Persons 2005 - The city of Pozna started the pilot project of SE training 2005 All Polish SE training program EU Program Leonardo, coordinated by DGA S.A., Poznan, Poland and Norman Mackie and Associates Ltd., Manchester, UK 2006 - The Polish Association for the Intellectually Disabled People the project started The Center Calls program for people with itellectual disability 2006 The Yes Association founded SE Agency, Poznan, Poland 2008 The pilot program Job Assistent started by PFRON (National Rehabilitation Found for the Disabled) 2008 - The Polish Foundation For The Hearing-Impaired Children-ECHO started the SE activity 2008 - The Council Board of Disabled Persons in Elblg started the project called Hot potato age an SE program for 45+ socially exluded persons 2008 - The Christian Association of Disabled Persons and their Families The bonfire strted SE project etc 7 P UW Z
  8. 8. Polish Union of Supported Employment September 2014 8 P UW Z Polska Unia Zatrudnienia Wspomaganego Article 2 1. The over all aim of the union is to act for disabled people and those endangered with social exclusion to enable them to obtain and maintain paid employment in the open job market and support their vocational development. It is being practiced by: *** b. Supporting actions of the Union members, coordinating experience exchange between the Union members, cooperation in shaping of social and vocational policy and legislation for the disabled people and those endangered with social exclusion. *** c. Promoting supported employment accordingly to the standards of The European Union of Supported Employment and Polish experience in that field. *** e. Support for the organizations acting in the field of supported employment and for the organizations starting their activity in the field of supported employment for disabled people and those endangered with social exclusion. Articles of Association of The Polish Union of Supported Employment excerpts www.puzw.pl 15 members in almost a year
  9. 9. Current Situation of Supported Employment in Poland In majority SE service is delivered by NGOs SE service is financed on project basis (ESF, Polish State Fund for Rehabilitation of Disabled Persons, local authorities) SE method is not recognized by any legal regulations There is no standard training system for the SE staff - job coach especially There is no common quality standards of SE service Lack of systematic scientific research on SE outcomes Low SE awareness among policy makers but 9
  10. 10. Current Situation of Supported Employment in Poland There is great number of enthusiastic SE people We have some evidence that SE works Our clients either come back to us or send their friends in need More and more policy makers at different levels are interested in the SE method More and more academics are interested in the SE research All types of disability are in the SE service now 10
  11. 11. The way to 5 stage model Deaf Blind Association 1. Help in preparation to work 2. Help in job finding 3. Support at the workplace Echo Foundation 1. Recognition 2. Supporting 3. Monitoring 4. Autonomy Wroclaw Assembly of People with Disabilities 1. Entry stage 2. Entry and contract signing 3. Action planning 4. Coaching in doing 5. Summing up The Government Plenipotentiary for Disabled People Office 1. Identifying the needs, abilities and difficulties of PwD; 2. Estimating of the range of appropriate support; 3. Finding and establishing the contact with the employer 4. Helping PwD and employer at adaptation in a workplace 5. Monitoring of PwD work 6. Helping in resolving the problems in the relation of PwD-employer-coworkers Source: Dubanik, J. in. (2012). Podrcznik Zatrudnienia Wspomaganego. Wrocaw: Fundacja Eudajmonia. Source: Dziurla, R. (2011). Zatrudnienie Wspomagane, Materiay konferencyjne. Warszawa: MPiPS. 11
  12. 12. Towards SE definition 2011 the first attempt to formulate definition of supported employment in the Government Plenipotentiary for Disabled People Office, after the first conference on supported employment. 2015 wide discussion after the results of the project: Job coach as a means of increasing employment level of disabled persons providing support to people with disabilities or other disadvantaged groups to secure and maintain paid employment in the open labour market We have agreed to EUSE definition stating that the supported employment means 12
  13. 13. Questions: Target group all PwD and socially excluded individuals Or - people with psychological, intellectual/developmental, ASD and comorbid disability Questions: Financing SE service - Local authorities - Polish State Fund for Rehabilitation of Disabled Persons - Central budget - ? Current discussions: Questions: The role of the job coach - Works with the client through all the process - Works with the client in employment stages - Relation of a job coach to the other specialists 13
  14. 14. PwD SE 5 stages Job coach Psychologist Employment Advisor Occupational medicine physician Disability specialist An example of supported employment team in Poland Coordinator 14
  15. 15. An example of supported employment team in Poland PwD 1. Client engagement 2. Vocational profiling - WEP - Apprenticeship 3. Job finding 4. Employer engagement 5. On and off support Job coach Psychologist Employment Advisor Coordinator Disability specialist 15
  16. 16. PwD 1. Client engagement 2. Vocational profiling 3. Job finding 4. Employer engagement 5. On and off support Job coach Psychologist An example of supported employment team in Poland Coordinator Disability specialist Occupational medicine physician 16
  17. 17. PSYCHOLOGIST Tasks: - Supporting a job coach in doubtful situations - Transferring the basic knowledge to a job coach regarding mental aspects of human functioning ( emotions, motivation, difficult situations, stress, etc) - Psychological diagnosis of the clients with difficulties in social functioning Supporting specialists tasks DISABILITY SPECIALIST Tasks: - Establishing the skills to use verified tools in everyday life and within the clients working environment - Establishing the abilities to learn new things by the client - Establishing clientss preferable way to travel 17
  18. 18. MEDICAL DOCTOR Tasks: - Diagnosis of general health state for the client - Diagnosis of a disability level and prospects for the future - Establishing potential rehabilitation range Supporting specialists VOCATIONAL ADVISOR Tasks: - Analysing the local labour market - Application of vocational preference tests - Workplace analysis 18
  19. 19. Estimate the mean ratio spent on each step in the five-stage process in a typical individual case Client engagement 20 % 7% Vocational profiling 40 % 43% Job finding 20 % 40% Employer engagement 10 % 4% On and off the job support 10 % 6% Problems of team management in supported employment Possible causes: - Team management model - Financing system - PwD characteristics RW JC RW- Source: Zatrudnienie Wspomagane-Prawdziwa Praca. (2015).EFS, POKL. Supported Employment-Real Work. ESF HC OP. JC -My compilation on basis: Job coach as a means of increasing employment level of disabled persons. Promoting materials. (Presented at Olsztyn Feb,.2015). 19
  20. 20. Job coach commentary At times Im totally powerless its really emotionally demanding job. The clients come with all their troubles and you have to listen to all their problems you know. The job coach is such a person that has to take everything on himself. And if he/she doesnt have a good regeneration method it can be a real problem - he/she cannot be a job coach for a long time. Most of the staff here are employed just for a year. Its tough job really. My job attitude is flexible I know that this job is project based and they are short-term and dont guarantee stable employment. I think that in the future I would do something else. I probably wouldnt be that patient as Im now. Im not going to

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