raising hero levels benefits of positive psychology for organisations
TRANSCRIPT
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WHAT ARE YOUR H.E.R.O LEVELS?
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Human Capital
What you know
Experience Education Skills Knowledge
Social Capital
Who you know
Family Friends Extent of
professional contacts
Psychological Capital
Who you are
• Hope Self-Efficacy
(Self-Belief)• Resilience• Optimism
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Hope
Self-Efficacy
Resilience
Optimism
Research Study:
74 Engineering Managers
270% Return On Investment!
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Hope
Optimism
Self – Efficacy
Resilience
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Hope“a positive motivational state that is based on an
interactively derived sense of successful agency (goal-directed energy) and successful pathways (planning to
meet goals)”
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Optimism“making an internal, relatively stable and global
attribution regarding positive events (such as goal achievement), and an external, relatively unstable and specific cause about negative events (such as a failed
attempt at reaching a goal).”
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Hope
Optimism
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1) Hopeful Employees Turn Up For Work!- Hope = Missed < 3 days of work- Hope = Missed > 9 days of work
2) Hopeful Employees Are More Engaged!- Hope = > 60% were involved &
enthusiastic- Hope = < 10% have the same
attitude
Productivity Benefits of Hope
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3) Hopeful Employees Are More Resilient! - An important predictor of performance
in start-ups due to their uncertain business nature
4) Hopeful Employees Are Happy!- Proved to be a robust, distinctive
predictor of workplace satisfaction
Productivity Benefits of Hope
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Louis Zamperini1917 - 2014
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“People tell me, “You’re such an optimist.” Am I an optimist? An optimist says the glass is half-full. A pessimist says the glass is half-empty. A survivalist is practical. He says, “Call it what you want, but just fill the glass.” I believe in filling the glass.”
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Self-Efficacy“refers to one’s own perception of one’s ability to successfully complete a task or accomplish a goal.
Essentially, it is the measure of one’s belief in oneself.”
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Resilience“defined as an ability to recuperate from stress, conflict, failure, adversity, change or increase in responsibility.”
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Beck Weathers
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“...All I knew was, as long as my legs would run, and I could stand up, I was going to move toward that camp, and if I fell down, I was going to get up. And if I fell again, I was going to get up, and I was going to keep moving until I either hit that camp, I couldn’t get up at all, or I walked off the face of that mountain.”
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Ways To Improve Self-Efficacy/Resilience At The Workplace
1) Be A Discerning & Encouraging Leader - Help subordinates set achievable goals
- Praise often
2) Promote Vicarious Experiences- Share organisational successes and best
practices
3) Apply Social Persuasion- Pygmalion Effect / Rosethal – Jacobson study- ‘Reverse Pygmalion Effect’
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Hope
Self-Efficacy
Resilience
Optimism
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