rajiv projec
TRANSCRIPT
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PART-I
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BRIEF HISTORY OF
ORGANIZATION
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BRIEF HISTORY OF ORGANIZATION
MetLife History
For 140 years, MetLife has been insuring the lives of the people who depend on us. Our
success is based on our long history of social responsibility, strong leadership, sound
investments, and innovative products and services.
MetLife Begins
Organized by a group of New York City businessmen in 1863, the National Union Life
and Limb Insurance Company began business in July 1864 insuring Civil War sailors and
soldiers against wartime-related disabilities. It was a difficult beginning. By the end of
1864, National Union had written only 17 life and 56 accident policies, and was in last
place among the 27 life companies operating in New York State and was running a
deficit of $1,400.
After five difficult years in business and several reorganizations and name changes,
President James R. Dow, (a medical doctor) and the board of directors decided to drop
the casualty business and focus solely on life insurance business. And so began
Metropolitan Life Insurance Company.
When MetLife opened for business on March 24, 1868 (selling a small number of
policies on that date) the telephone had not yet been invented and electric lights were still
uncommon. The population of the United States was approximately 37 million, and there
were 37 states in the country. The companys first home office consisted of two rooms -
enough space for its six employees.
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This new venture also faced difficulties. A severe business depression that began in the
early 1870s rapidly put half of the 70 life insurance companies operating in New York
State out of business. Only very large, long-established ordinary life insurance companies
remained strong. Policy lapses over successive years forced the company to contract until
it reached its lowest point in the late 1870s.
In 1879, MetLife President Joseph F. Knapp turned his attention to England, where
"industrial" or "workingmen's" insurance programs were widely successful. American
companies had not bothered to pursue industrial insurance up to that time because of the
expense involved in building and sustaining an agency force to sell policies door to door
and to make the weekly collection of five- or ten-cent premiums.
By importing English agents to train an American agency force, MetLife quickly
transferred successful British methods for use in the United States. By 1880, the company
was signing up 700 new industrial policies a day. Rapidly increasing volume quickly
drove down distribution costs, and the new program proved immediately successful.
The MetLife agent became an important person in the lives of these striving families.
Manuals instructed agents to call at a home at the same time each week to ensure
familiarity and contact. In the process of collecting premiums, insurance agents listened
to the problems, concerns, and hopes of their clients. So successful was this approach that
by 1909, MetLife became the nation's largest life insurer in terms of insurance in force, a
leadership position we continue to hold today in North America.
Helping and Healing People
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In 1909, MetLife Vice President Haley Fiske announced that "insurance, not merely as a
business proposition, but as a social program," would be the future policy of the
company. As a first step, Fiske hired the pioneering industrial social worker Lee Frankel
to work at MetLife. Frankel envisioned insurance as a powerful means toward improving
the lot of the underprivileged. To this end, he established MetLife's Welfare Division.
Frankel's early work centered on th e prevention of tuberculosis ,
the 'white plague' responsible for 20 percent of all death claims. Public education was the
key. In 1909, 10,000 MetLife agents delivered Frankel's pamphlet 'A War Upon
Consumption' to millions of urban poor, who were most at risk for tuberculosis . This
document was the first of an ongoing series of MetLife health publications; by 1929, the
company was distributing more than 50 million such brochures and pamphlets a year.
The Welfare Division's most visible and memorable program was the Metropolitan Life
Visiting Nurse Service. Lillian Wald, noted social reformer and director of the Henry
Street Settlement on Manhattan's Lower East Side, had issued a challenge to Frankel to
integrate MetLife's business objective - to insure America's workers - with a larger
humanitarian perspective. He responded with a program that mobilized Henry Street
nurses to visit acutely ill industrial policy holders. The service began in 1909 with a three
month experiment on New York City's West Side that was later extended throughout the
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five boroughs. Insurance agents, who had day-to-day contact with the insured, urged
policyholders to report illnesses at the earliest possible opportunity and left cards with
information identifying the closest visiting nurse. The New York City program became a
model for urban health reform, which MetLife then expanded to 13 other cities.
The company's vigorous public health campaign, conducted through its
agents, was the largest such endeavor launched by a public or private entity. For nearly a
half century, approximately 20 million policyholders in more than 7,000 cities and towns
in the U.S. and Canada received free nursing care. At its peak of service in 1935, 35 out
of 1,000 policyholders were treated for illnesses such as diphtheria, influenza, smallpox,
and tuberculosis .
War on Tuberculosis
MetLife began working with the National Tuberculosis Association in 1916 to
control TB, America's number one killer at that time. The company donated
$200,000 to sponsor a "town health demonstration" in Framingham, Mass.
The campaign enlisted every local club, church, organization, and society,
and set up committees with representatives from every block in the city.
Over the next seven years, the 17,000 Framingham residents served as a
laboratory for testing the efficiency of public health measures.
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Welfare Division director Lee Frankel led MetLife's research and treatment
work at Framingham, and his assistant and successor, Donald B. Armstrong,
lived in Framingham with his wife and children.
By encouraging reasonable health rules and periodic physical examinations,
and by providing health education in schools and factories, MetLife achieved
its aim of reducing the ravages of TB in Framingham. Over the life of the
project, the incidence of tuberculosis in this city was reduced 68 percent.
Infant mortality decreased, as well, by 40 percent. After 1923, Framingham
city officials continued the work, and the Framingham model became
incorporated in county and city tuberculosis programs nationwide.
Supporting Country and Community
Over the years, MetLife has made a difference by supporting urban renewal projects and
community financing. The company's social commitment and its commitment to the
security of its policyholders have proven to be good business.
Concern for the financial security of its policyholders led the company to shy away from
investing in the stock market. This policy resulted in MetLife surviving the crash of 1929
relatively unscathed while countless other financial institutions collapsed with
devastating effects on the American people. The financial strength of the company
allowed MetLife to pay out cash surrenders to its policyholders, and the Company even
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honored requests from policy holders whose premiums had lapsed. For many, these
payments made the difference between financial failure and survival.
Beginning in the 1930s, the company broadened its tradition of public service from
promoting individual health to fostering national social and economic goals. In 1930,
MetLife was the undisputed leader of the insurance industry, insuring every fifth man,
woman, and child in the United States and Canada. Traditionally, the company had
invested a substantial portion of its assets in urban and farm mortgages and in loans to
individuals. But the collapse of real estate values during the Great Depression and the
decline of interest rates made these customary investment options less attractive.
n response to changing conditions, the company reduced the percentage of individual
mortgages in its portfolio in favor of public utility bonds, investments in government
securities, and loans for commercial real estate. In 1931 MetLife provided the outside
capital to build Rockefeller Center. It also lent money to construct the Empire State
Building in 1929, and virtually saved this project from bankruptcy. The company'shousing program begun in the 1920s and completed after World War II -- at the time the
most extensive housing program undertaken by either public or private enterprise- was in
part driven by the need for investment vehicles that would bring greater returns to
policyholders. During World War II, the company placed more than 51 percent of its total
assets in war bonds, and was the largest single private contributor to the Allied cause.
As the "world's wealthiest private company," MetLife entered the postwar period in a
strong and secure position. This era in the company's history changed MetLife in a
number of fundamental ways. To bring its products and services closer to customers, it
expanded its suburban presence, decentralized operations, and refocused its career agency
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system to serve all segments of the market. MetLife also developed new group products
and marketed them to employers and institutions. By the end of 1979, MetLife
concentrated on four businesses: group insurance, personal insurance, pensions, and
investments.
The year 2001 was a true test of the qualities that define MetLife. The companys core
values, brought to life in what MetLife does every day, were never more evident than in
MetLifes response to the terrorist attacks of September 11. MetLife not only paid claims
extraordinarily quickly, but also invested $1 billion in a broad array of publicly-traded
common stocks to help rebuild confidence in shaken financial markets.
MetLife Today
MetLifes vision of being the leading global life insurance and employee benefits
company guides the companys response to peoples growing need for first -rate financial products and services through various life stages and econ omic cycles. MetLifes trusted
brand, capital strength, and existing relationships with millions of individual and
institutional customers around the globe uniquely position MetLife among its
competitors.
On November 1, 2010, MetLife added significant scale and reach to its international
footprint by acquiring American Life Insurance Company (Alico) from American
International Group, Inc. (AIG) for $16.4 billion. Starting in 1921, Alico grew to become
one of the largest and most diversified international insurance companies in the world
and the first foreign life insurance company licensed to sell in Japan. The acquisition of
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Alico transformed MetLife into a global life insurance and employee benefits
powerhouse, with 90 million customers in more than 60 countries around the globe.
Today, a time when consumers are feeling a greater financial burden than ever before,
MetLife is helping millions of customers create their own personal safety net. At no time
in the companys history has MetLife been as well posit ioned to capitalize on its history,
its reputation for security and stability, and its innovative products and services as it is
today.
In the future, MetLife will continue to grow its business with focus, innovation and
profitability. This will be accomplished by drawing on the reservoir of history that has
produced an enduring set of corporate values based on more than 140 years of integrity,
social responsibility, strong leadership and financial strength.
What we do
For individuals
Around the world, the MetLife companies offer insurance, retirement and savings
products. We work directly with customers as well as offer our products through agents,
third party distributors, and brokers. We provide:
Flexible insurance options to protect you and your family.
Life Insurance Maintain your familys standard of living no matter what the
future holds. Our life insurance products help take care of whats most important,from home mortgage payments and day-to- day expenses, to a childs education or
a partners reti rement
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Accident & Health Insurance Our products give you one less thing to worry
about should the unthinkable happen. We protect against eventualities with
flexible levels of coverage, cash payouts, treatment expenses, etc.
Disability Income Insurance If you are unable to work due to sickness or
injury, disability income insurance can help you meet expenses and maintain your
standard of living by providing financial security until you get back on your feet.
Credit Insurance Our debt protection products can help take the strain off you
and your loved ones should you become unable to repay financial commitments
due to death or illness. Auto & Home Insurance You can protect your car and residence as well as the
precious belongings inside with the right insurance policy.
Retirement and Savings plans to help you reach your financial goals.
Retirement Planning - Our pension and savings products help you plan ahead for
a financially secure retirement and allow you to enjoy the best years of your life.
Savings - Our selection of savings products help you act today to achieve the
lifestyle you want tomorrow.
For Business
Our name is recognized and trusted by 90 million customers worldwide in more than 50
countries as well as by over 90 of the top 100 FORTUNE 500 companies. We offer
businesses:
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First class benefits packages to help attract and retain valuable
employees. We provide flexible, best -in-class solutions to help you meet the
diverse needs of your employees in a cost-effective way. Core insurance products
include: life, disability, critical illness, hospitalization and involuntary loss of
employment.
Customized pension administration and benefits funding solutions for
employers. We have a long history of pension administration and benefits
funding for local and multinational corporations with a market-leading position in
many countries. We also offer executive benefits solutions such as supplementalretirement plans and deferred compensation arrangements.
Advertising
Insurance and financial services don't have to be confusing and complicated. Advertising
from MetLife is focused on helping people take simple steps to start building their
financial safety net with guarantees* from a premier global life insurance company. And,
as you've probably come to expect from MetLife, Snoopy and the Peanuts gang will help
make sure that the message is clear, friendly and approachable.
See our latest advertising here
Peanuts
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Back in 1985, MetLife launched a new advertising campaign in the
United States featuring the PEANUTS gang. These ads were initially
inspired by Linus and his security blanket, which symbolized the
dependability, comfort and peace of mind that MetLife provides its
customers.
Before long, Snoopy had won the hearts of MetLife customers and employees to become
our brand ambassador. He and the rest of the PEANUTS characters are reminders that
insurance and financial services dont have to be complicated or scary .
*Guarantees apply to certain insurance and annuity products or contractual riders (not
securities, variable or investment advisory products) and are subject to product terms,
exclusions and limitation and the insurers claims paying ability and financia l strength.
One MetLife: Celebrating last year's acquisition of Alico, a major international insurance
company, MetLife has become the global insurance company with the unique ability to
help more people protect themselves and their families.
View a selection of ads from around the globe:
Argentina
Brazil
Cyprus
France
Italy
Japan
http://global.metlife.com/global/assets/Global_Spanish.pdfhttp://global.metlife.com/global/assets/Global_Spanish.pdfhttp://global.metlife.com/global/assets/Global_Brazil.pdfhttp://global.metlife.com/global/assets/Global_Brazil.pdfhttp://global.metlife.com/global/assets/Global_Cyprus.pdfhttp://global.metlife.com/global/assets/Global_Cyprus.pdfhttp://global.metlife.com/global/assets/Global_France.pdfhttp://global.metlife.com/global/assets/Global_France.pdfhttp://global.metlife.com/global/assets/Global_Italy.pdfhttp://global.metlife.com/global/assets/Global_Italy.pdfhttp://global.metlife.com/global/assets/Global_Japan.pdfhttp://global.metlife.com/global/assets/Global_Japan.pdfhttp://global.metlife.com/global/assets/Global_Japan.pdfhttp://global.metlife.com/global/assets/Global_Italy.pdfhttp://global.metlife.com/global/assets/Global_France.pdfhttp://global.metlife.com/global/assets/Global_Cyprus.pdfhttp://global.metlife.com/global/assets/Global_Brazil.pdfhttp://global.metlife.com/global/assets/Global_Spanish.pdf -
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For decades, weve shared the same trust, the same values, the same vision.
View Ad
Weve become the premier global life insurance company overnight.
View ad
Only 90 of the 'top one hundred' FORTUNE 500* companies are insured with us.
Based on Facts: This campaign is based on true stories of our commitment to our
customers. MetLife has grown to be one of the worlds largest insurance companies
because we never forget the little human things.
Before we can help you build a financial safety net, we work hard to figure out how we
can help make complicated financial matters easier for you. Whether through life
insurance, annuities, or just understanding your values, MetLife works with you to help
you get started.
http://global.metlife.com/global/assets/Middle-East-same-office.pdfhttp://global.metlife.com/global/assets/Middle-East-same-office.pdfhttp://global.metlife.com/global/assets/Middle-East-overnight.pdfhttp://global.metlife.com/global/assets/Middle-East-overnight.pdfhttp://global.metlife.com/global/assets/Middle-East-overnight.pdfhttp://global.metlife.com/global/assets/Middle-East-same-office.pdf -
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COMPANY PROFILE
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COMPANY PROFILE
Corporate Governance
Corporate Governance
Board of Directors
Board of Director biographies and Board Committee information.
Executive Officers
Biographies of MetLife's Executive Officers.
Corporate Conduct
MetLife and its family of companies are committed to providing the highest quality
products and services through the integrity and ethical practices of its employees and
business partners.
Board of Directors
Collapse All
Kandarian, Steven A.
Chairman, President & Chief Executive Officer
MetLife, Inc.
Steven A. Kandarian is chairman of the board, president and chief executive officer of
MetLife, Inc. (NYSE: MET), a leading provider of insurance, annuities and employee
benefit programs to 90 million customers in more than 50 countries worldwide. He
became president and CEO on May 1, 2011 and chairman of the board of directors on
January 1, 2012. For 2011, MetLife had $70.3 billion in revenue and ranked 46 th on the
most recent FORTUNE 500.
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Kandarian joined MetLife in April 2005 as executive vice president and chief investment
officer (CIO). Since 2007, he has also overseen MetLife's enterprise-wide strategy, which
identified key areas of focus for the company. Specifically, his direction contributed to
MetLife's recent global expansion and led to significant cost savings as well as efforts to
address the insurance needs of the underserved U.S. middle market.
As CIO, Kandarian oversaw the company's more than $450 billion general account
portfolio and led a number of initiatives that strengthened the portfolio and contributed to
MetLife's bottom line. He enhanced the company's focus on effective risk management
and diversified MetLife's investment portfolio, in part through the $5.4 billion sale of
Peter Cooper Village/Stuyvesant Town in 2006. Under Kandarian's leadership, MetLife
identified the housing bubble early and reduced its exposure to sub-prime mortgage-
backed securities, raised the overall quality of its corporate credit portfolio, and increased
its focus on low loan-to-value commercial and agricultural mortgages. His efforts helped
MetLife emerge from the 2008 credit crisis with the financial strength to complete the
companys $16 billion purchase of Alico.
From 2001 to 2004, Kandarian was executive director of the Pension Benefit Guaranty
Corporation (PBGC). During his tenure, he made the public case for comprehensive
reform of the pension funding rules to put the defined benefit system and the PBGC on a
sound financial footing, helping to lay the groundwork for the enactment of the Pension
Protection Act of 2006.
Previously, Kandarian was founder and managing partner of Orion Partners, LP, a private
equity firm based in the Boston area. Earlier he was managing director of Lee Capital
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Holdings. Kandarian began his career as an investment banker with Houston-based Rotan
Mosle, Inc.
Kandarian is a board member of the Damon Runyon Cancer Research Foundation and a
member of the Economic Club of New York and the Financial Services Forum. He
earned his B.A. from Clark University, J.D. from Georgetown University Law Center,
and M.B.A. from Harvard Business School.
Burwell, Sylvia Mathews
Sylvia Mathews Burwell , age 46, is President of the Global Development Program at
The Bill and Melinda Gates Foundation. Ms. Burwell joined the Foundation in 2001 as
Executive Vice President and served as its Chief Operating Officer from 2002 to April
2006. Prior to joining the Foundation, she served as Deputy Director of the Office of
Management and Budget in Washington, D.C. from 1998. Ms. Burwell served as Deputy
Chief of Staff to President Bill Clinton from 1997 to 1998, and was Chief of Staff to
Treasury Secretary Robert Rubin from 1995 to 1997. She also served as Staff Director forthe National Economic Council from 1993 to 1995. Ms. Burwell was Manager of
President Clintons economic transition team. Prior to that, she w as an Associate at
McKinsey and Company from 1990 through 1992.
She is a member of the Board of Directors of the Council on Foreign Relations, a
member of the Aspen Strategy Group, the Trilateral Commission and the Nike
Foundation Advisory Group, a member of the Board of the Alliance for a Green
Revolution in Africa, an Advisory Board member for the Next Generation Initiative and
the Peter G. Peterson Foundation, and a member of the Professional Advisory Board for
the ALS Evergreen Chapter.
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Ms. Burwell rece ived a bachelors degree in government, cum laude, from Harvard
University in 1987 and a bachelors degree in philosophy, politics and economics from
Oxford University, where she was a Rhodes Scholar.
Ms. Burwell has been a Director of MetLife and Metropolitan Life Insurance Company
since 2004.
Castro-Wright, Eduardo
Eduardo Castro-Wright, age 56, has been Vice Chairman of Wal-Mart Stores, Inc.
since November 2008 and President and Chief Executive Officer of its Global.com and
Global Sourcing organizations since June 2010. Mr. Castro-Wright joined Wal-Mart in
2001 and worked in Mexico through 2005, first as President and later as Chief Executive
Officer of Wal-Mart de Mexico. He then joined Wal-Mart in the U.S. as Chief Operating
Officer of the Wal-Mart Stores division in early 2005 and served as President and Chief
Executive Officer of the Wal-Mart Stores division from 2005 to 2010. Previously, he was
the President and Chief Executive Officer of Honeywell Transportation and Power
Systems Worldwide. Prior to that, he was President of Honeywell Asia/Pacific. Mr.
Castro-Wright also held several leadership positions at Nabisco, Inc., including President
of Nabisco Asia/Pacific, as well as President and Chief Executive Officer of the
companys businesses in Venezuela and Mexico.
Mr. Castro-Wright is a member of the Boards of Directors of the Retail Industry Leaders
Association, and CARE USA. He previously served as a Director of Dow Jones &
Company from 2006 to 2007.
He received a bachelor of science degree in mechanical engineering from Texas A&M
University.
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Economics and Finance since 1994. Dr. Hubbard has been a professor of the Graduate
School of Business at Columbia University since 1988 and a professor of the Faculty of
Arts and Sciences of Columbia University since 1997. From 2001 to 2003, Dr. Hubbard
served as Chairman of the Presidents Council of Economic Advisers and Chairman of
the Economic Policy Committee of the Organization for Economic Cooperation and
Development. He was Deputy Assistant Secretary of the Treasury for Tax Analysis from
1991 to 1993.
Dr. Hubbard is a member of the Boards of Directors of Automatic Data Processing, Inc.,
BlackRock Closed-End Funds and KKR Financial Holdings LLC. He also is a member ofthe Panel of Economic Advisors for the Federal Reserve Bank of New York, member of
the Council on Foreign Relations, and a member of the Advisory Board of the National
Center on Addiction and Substance Abuse, and serves as an Elder of Fifth Avenue
Presbyterian Church, New York. He previously served as a Director of Capmark
Financial Corporation (2006-2008), Information Services Group, Inc. (2006-2008), Duke
Realty Corporation (2004-2008), Dex Media, Inc. (2004- 2006), and R.H. Donnelley
Corporation (2006).
Dr. Hubbard holds a Ph.D. and masters degree in economics from Harvard University,
and a bachelor of arts degree and a bachelor of sciences degree from the University of
Central Florida.
He has been a Director of MetLife and Metropolitan Life Insurance Company since
February 2007.
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Keane, John M.
John M. Keane , age 69, is a Senior Partner of SCP Partners, a venture capital firm, and
President of GSI, LLC, an independent consulting firm. General Keane served in the U.S.
Army for 37 years. He was Vice Chief of Staff and Chief Operating Officer of the Army
from 1999 until his retirement in October 2003.
He is a Director of General Dynamics Corporation, MacAndrews & Forbes Holdings,
Inc. and Cyalume Technologies Holdings, Inc. He also is a military contributor and
analyst with Fox News, member of the United States Department of Defense Policy
Board, member of the Council on Foreign Relations, and Chairman of the Senior
Executive Committee of the Army Aviation Association of America. He also serves on
the Boards of the Knollwood Foundation, the Army Heritage Foundation, the George C.
Marshall Foundation, the Rand Corporation, the Welcome Back Veterans Foundation,
American Corporate Partners, the Center for Strategic and Budgetary Assessments, and
the Institute for the Study of War. He previously served as a member of the Board of
Managers of Allied Security Holdings LLC from 2005 to 2008.
General Keane received a bachelor s degree in accounting from Fordham University and
a masters degree in philosophy from Western Kentucky University. General Keane has
received honorary doctorate degrees in law and public service from Fordham University
and Eastern Kentucky University, respectively.
General Keane has been a Director of MetLife and Metropolitan Life Insurance Company
since 2003.
Kelly, Jr., Alfred F.
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Alfred F. Kelly, Jr., age 53, is the CEO of the NY/NJ 2014 Super Bowl Host
Committee. Previously, he was the President of American Express Company, where he
had responsibility for the companys global consumer businesses, including consumer
and small business cards, customer service, global banking, prepaid products, consumer
travel and risk and information management, until his retirement in April 2010 after 23
years of service. Before his appointment as President, he was a Group President
responsible for several key businesses, including U.S. consumer and small business
cards, U.S. customer service and risk management. From 1985 to 1987, Mr. Kelly served
as head of information systems at the White House where he oversaw the information processing functions for several government agencies that comprise the Executive Office
of the President. Prior to that, he held various positions in information systems and
strategic and financial planning at PepsiCo.
He is a member of the Boards of Trustees of New York-Presbyterian Hospital and St.
Josephs Seminary and College, and a member of the Board of Di rectors of the New
York Catholic Foundation. He also serves as Vice Chairman of the Wall Street Charity
Golf Classic, an event that benefits the Cystic Fibrosis Foundation. He previously served
as a Director of The Hershey Company from 2005 to 2007.
Mr. Kelly holds bachelor of arts and masters degrees in business administration from
Iona College.
Mr. Kelly has been a Director of MetLife and Metropolitan Life Insurance Company
since June 2009.
Kilts, James M.
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from 1998 to 2005, and Director of The New York Times Company from 2005 to 2008.
He also is a past Chairman of the Grocery Manufacturers Association.
He is a graduate of Knox College and earned a master of business administration degree
from the University of Chicago.
Mr. Kilts has been a Director of MetLife and Metropolitan Life Insurance Company since
2005.
Kinney, Catherine R.
Catherine R. Kinney , age 59, retired from NYSE Euronext in March 2009. She had
served in Paris, France from July 2007 until 2009, responsible for overseeing the
companys global listing program, marketing and branding. She was President and Co -
Chief Operating Officer of the New York Stock Exchange from 2002 to 2008. Ms.
Kinney joined the New York Stock Exchange in 1974 and held management positions in
several divisions, including responsibility for all client relationships from 1996 to 2007,
trading floor operations and technology from 1987 to 1996, and regulation from 2002 to
2004.
Ms. Kinney serves on the Boards of Directors of NetSuite, Inc., MSCI, Inc., Georgetown
University, Catholic Charities, The New York City Ballet, and Sharegift USA. She
served on the Board of Directors of Depository Trust Company from 2003 to 2007. She is
a member of the Economic Club of New York.
Ms. Kinney graduated Magna Cum Laude from Iona College and completed the
Advanced Management Program, Harvard Graduate School of Business. She has
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received honorary degrees from Georgetown University, Fordham University, and
Rosemont College.
Ms. Kinney became a Director of MetLife and Metropolitan Life Insurance Company in
April 2009 after having previously served on those Boards from 2002 to 2004.
Price, Hugh B.
Hugh B. Price , age 70, has been the John L. Weinberg/Goldman Sachs Visiting
Professor of Public and International Affairs at the Woodrow Wilson School of Princeton
University since August 2008. He also has been a Senior Fellow of the Brookings
Institution since February 2006. Previously, he was a Senior Advisor to the law firm of
DLA Piper Rudnick Gray Cary US LLP from September 2003 until September 2005 and
served as President and Chief Executive Officer of the National Urban League, Inc. from
1994 to April 2003.
Mr. Price is a Director of Verizon Communications, Inc. and a Director of the Jacob
Burns Film Center.
Mr. Price received a bachelors degree from Amherst College and received a law degree
from Yale Law School.
He has been a Director of MetLife since 1999 and a Director of Metropolitan Life
Insurance Company since 1994.
Satcher, David
David Satcher , M.D., Ph.D., age 70, is the Director of the Satcher Health Leadership
Institute and the Center of Excellence on Health Disparities at the Morehouse School of
Medicine (MSM), where he also occupies the Poussaint-Satcher-Cosby Chair in Mental
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Health. From December 2004 to July 2006, Dr. Satcher served as the President of MSM.
From September 2002 to December 2004, Dr. Satcher was the Director of the National
Center for Primary Care at MSM. Dr. Satcher completed his four-year term as the 16th
Surgeon General of the United States in February 2002, after which he served as a Senior
Visiting Fellow with the Kaiser Family Foundation until he assumed the post of Director
of the National Center for Primary Care. Dr. Satcher served as the U.S. Assistant
Secretary for Health from 1998 to January 2001, and from 1993 to 1998, he was the
Director of the Centers for Disease Control and Prevention and the administrator of the
Agency for Toxic Substances and Disease Registry.Dr. Satcher is a member of the Boards of Directors of Johnson & Johnson, the Kaiser
Family Foundation, the Community Foundation of Greater Atlanta and the United Way
of Metropolitan Atlanta.
Dr. Satcher has been a Director of MetLife and Metropolitan Life Insurance Company
since February 2007.
Sicchitano, Kenton J.
Kenton J. Sicchitano, age 67, was a Global Managing Partner of
PricewaterhouseCoopers LLP, an audit/assurance, business advisory and tax services
firm, until his retirement in June 2001. Mr. Sicchitano joined Price Waterhouse LLP, a
predecessor firm of PricewaterhouseCoopers LLP, in 1970, and after becoming a partner
in 1979, held various leadership positions within the firm until he retired in 2001.
He is a Director of PerkinElmer, Inc. and Analog Devices, Inc. At various times from
1986 to 1995, he served as a Director and/or officer of a number of not-for-profit
organizations, including as President of the Harvard Business School Association of
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Boston, Director of the Harvard Alumni Association and the Harvard Business School
Alumni Association, Director and Chair of the Finance Committee of New England
Deaconess Hospital and a Trustee of the New England Aquarium.
Mr. Sicchitano received a bachelors degree from Harvard College and a masters degree
in business administration from Harvard Business School.
Mr. Sicchitano has been a Director of MetLife and Metropolitan Life Insurance Company
since 2003.
Wang, Lulu C.
Lulu C. Wang, age 67, is Chief Executive Officer of Tupelo Capital Management LLC,
an investment management firm which she founded in 1997. Ms. Wang has been engaged
in professional money management since 1972. Prior to founding Tupelo Capital
Management, she served as Director and Executive Vice President of Jennison Associates
Capital Corporation. Before joining Jennison in 1988, Ms. Wang oversaw equities
management at Equitable Capital Management as Senior Vice President and Managing
Director.
Ms. Wang serves on the Boards of the Asia Society, Columbia Business School,
Metropolitan Museum of Art, Rockefeller University, New York Public Radio and the
Committee of 100. She also serves as Trustee Emerita of Wellesley College and as a
Consulting Director of the New York Community Trust.
Ms. Wang received her bachelor of arts degree from Wellesley College and her masters
in business administration from Columbia Business School.
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Ms. Wang has been a Director of MetLife and Metropolitan Life Insurance Company
since March 2008.
Executive Officers
Kandarian, Steven A.
Chairman, President and Chief Executive Officer
Goulart, Steven J.
Executive Vice President and Chief Investment Officer
Hijkoop, Frans
Executive Vice President and Chief Human Resources Officer
Hirschhorn, Beth M.
Executive Vice President, Global Brand, Marketing and Communication
Khalaf, Michel
President, EMEA
Latrenta, Nicholas D.
Executive Vice President and General Counsel
Lippert, Martin
Executive Vice President, Global Technology & Operations
Morris, Maria R.
Executive Vice President, Global Employee Benefits
Steigerwalt, Eric T.
Executive Vice President & Interim Chief Financial Officer
Wheeler, William J.
President, The Americas
http://global.metlife.com/about/corporate-governance/executive-officers/steven-a-kandarian.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/steven-a-kandarian.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/steven-j-goulart.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/steven-j-goulart.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/frans-hijkoop.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/frans-hijkoop.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/beth-m-hirschhorn.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/beth-m-hirschhorn.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/michel-khalaf.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/michel-khalaf.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/nicholas-d-latrenta.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/nicholas-d-latrenta.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/martin-lippert.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/martin-lippert.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/maria-r-morris.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/maria-r-morris.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/eric-t-steigerwalt.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/eric-t-steigerwalt.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/william-j-wheeler.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/william-j-wheeler.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/william-j-wheeler.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/eric-t-steigerwalt.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/maria-r-morris.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/martin-lippert.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/nicholas-d-latrenta.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/michel-khalaf.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/beth-m-hirschhorn.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/frans-hijkoop.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/steven-j-goulart.htmlhttp://global.metlife.com/about/corporate-governance/executive-officers/steven-a-kandarian.html -
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Corporate Conduct
MetLife and its family of companies are committed to providing the highest quality
products and services through the integrity and ethical practices of its employees and
business partners.
Any employee, customer, shareholder or other interested party aware of or with reason to
believe a violation of practices exists involving the Company's financial accounting,
internal accounting controls or auditing matters, or suspects the existence of fraud or
unethical behavior, should notify MetLife.
Interested parties may communicate concerns to MetLife's Audit Committee or Non-
Management Directors, or to Company associates responsible for investigating such
matters. All concerns, whether submitted in writing or by calling the MetLife Compliance
& Fraud Hotline, will be treated confidentially, with correspondence accepted
anonymously if desired.
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Audit Committee Communications
The MetLife Audit Committee has established procedures for the receipt, retention and
treatment of complaints regarding accounting, internal accounting controls or audit
matters. Any interested party may address such concerns, and suspected fraud or
unethical behaviors to the Audit Committee by writing to:
MetLife, Inc. Audit Committee
c/o Corporate Secretary
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1095 Avenue of the Americas
New York, NY 10036
Interested parties may also contact the Audit Committee by calling the MetLife
Compliance & Fraud Hotline at 1-800-462-6565. Callers should specify when a
communication is for the attention of the Audit Committee.
All communications, whether in writing or when contacting the Compliance & Fraud
Hotline, will be treated confidentially. Interested parties can remain anonymous when
addressing their concerns.
Non-Management Director Communications
Interested parties may communicate known or suspected concerns that may include, but
are not limited to, accounting, internal accounting controls or audit matters, or fraud and
unethical behaviors to specific Non-Management Directors of MetLife, or as a group, by
writing to:
MetLife, Inc. Non-Management Directors
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036
Any correspondence should specify when a communication is for the attention of the
Non-Management Directors as a group, or should reference the specific director to whose
attention the matter is directed.
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reputation are reinforced by our pledge to deliver value and world-class service to all who
do business with us and to always keep in mind what is best for our customers.
Values
A continued tradition of integrity and corporate responsibility.
Ethics and Integrity
For more than a century, MetLife has built a reputation as a company that believes in fair
dealing, integrity, and trustworthiness. We firmly believe that adherence to the highest
standards of ethical conduct is the only acceptable way of doing business and is the
personal responsibility of every one of our associates. The company's well-known name
and good reputation are reinforced by our pledge to deliver value and world class service
to all who do business with us, always keeping in mind what is best for our customers.
The importance of ethics and compliance to the Company is demonstrated by the
Companys extensive efforts and resources directed to this area. We are committed to our
compliance vision of having MetLife be the world's most trusted company.
Supporting these efforts are the MetLife core values of integrity and honesty, the
fundamental building blocks of our long and successful history, that shape the way we do
business. These values are central to our efforts to achieve the MetLife vision to build
fi nanci al f reedom for everyone and emphasize our outward focus on customers and
their needs. We recognize that our ongoing success will spring from these values and, as
we look to the future, we remain committed to the highest standards of ethics, integrity
and trustworthiness, while continuing to pursue a strategy of building financial freedom
for everyone. This defines who we are.
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contributing to a growing global effort that will benefit our planet today and into the
future.
As a leading global provider of insurance, annuities and employee benefit programs
serving 90 million customers in more than 60 countries, we know that green initiatives
can potentially have a significant impact on the global environment.
MetLife is poised to address climate change, embracing the challenges that it and the
environment present. We are committed to adapting our business model in the face of
climate change by increasingly adapting to emerging technologies, green products and
environmentally-friendly services. MetLife prides itself on being a good corporate
citizen, and we are dedicated to increasing our use of renewable energy and conserving
energy throughout our facilities around the globe.
MetLife Foundation
MetLife Foundation is committed to building a secure future for individuals and
communities worldwide, through a focus on empowering older adults, preparing young
people and building livable communities. The Foundation was established in 1976 to
carry on MetLifes longstan ding tradition of corporate contributions and community
involvement. MetLife Foundation is proud of its history of working closely with
organizations meeting the many challenges facing todays global society.
Since it was established, the Foundation has provided over $500 million in funding to
hundreds of global organizations and has been at the forefront on important issues In
classrooms, playgrounds, community centers, research labs and concert halls across the
globe, the foundations grants improve the q uality of life for millions.
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MetLife Foundation
MetLife Foundation was created in 1976 by MetLife to continue its longstanding
tradition of contributions and community involvement. The goal is to empower people to
lead healthy, productive lives and strengthen communities. Underlying the Foundation's
programs is a focus on education at all ages and a commitment to increasing access and
opportunity.
The Foundation makes grants in health, education, civic affairs and culture. Learn more
about each below:
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Health
The health program supports nonprofit groups that help people of all ages lead healthy
lives and make informed decisions about their health. The focus areas are:
Alzheimer's Disease
Support Alzheimers disease research and increase public awareness and understanding
of the disease.
The national Alzheimer's Association is conducting outreach to raise awareness
and provide vital education on Alzheimer's disease for the Hispanic community.
Its outreach includes Spanish-language materials, workshops and radio spots.
Meet Me at MoMA , an award-wining initiative of the renowned Museum of
Modern Art (MoMA), makes art accessible by bringing people with Alzheimer's
and other dementia, along with their caregivers, to the museum for interactive
http://www.metlife.com/about/corporate-profile/citizenship/metlife-foundation/alzheimers-and-aging.htmlhttp://www.metlife.com/about/corporate-profile/citizenship/metlife-foundation/alzheimers-and-aging.htmlhttp://www.metlife.com/about/corporate-profile/citizenship/metlife-foundation/alzheimers-and-aging.html -
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MetLife Foundation continues to address the issue of substance abuse among
young people through its award-winning national radio campaign on the
importance of effective parenting in preventing substance abuse. The Partnership
for a Drug-free America campaign, which airs in major cities across the country,
features educational messages in English and Spanish and free brochures in
English, Spanish and Chinese.
Civic Affairs
The civic affairs program supports nonprofit groups working to build socially and
economically viable communities. The focus areas are:
Revitalize Urban Neighborhoods
Revitalize urban neighborhoods through affordable housing, financial literacy and
programs that address basic needs of the economically disadvantaged.
Thirteen community development corporations (CDCs) won MetLife Foundation
Community Development Initiative grants to increase affordable housing and
economic development in lower- income neighborhoods of Boston, Chicago,
Hartford, New York and the San Francisco Bay area. The grants, awarded through
a national competition, support transit-oriented development and multilingual
financial counseling, among other vital activities.
Since 1995, MetLife Foundation has partnered with the Trust for Public
Land (TPL) to bring parks and playgrounds to lower-income neighborhoods in
cities nationwide. With a new leadership grant, TPL will work with local public
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agencies and community groups to create parks and playgrounds in New York,
Denver, San Francisco, Los Angeles, Chicago, Cleveland, Dallas and New
Orleans.
After-School and Mentoring
Increase after-school and mentoring opportunities for young people.
Through the MetLife Foundation Out-of-School Time Initiative , youth-serving
organizations in Boston, Chicago, Dallas and New York were awarded funding to
provide enriching out-of-school activities for low-income middle school youth.
The Big Brothers Big Sisters Hispanic Mentoring Program works to engage and
sustain the involvement of greater numbers of Latino children, families and
volunteers in Big Brothers Big Sisters' proven mentoring program. MetLife
Foundation is supporting the program in 20 cities.
Civic Engagement and Volunteerism
Promote civic engagement and volunteering, particularly among young people and older
adults.
The MetLife Foundation Older Volunteers Enrich America Awards recognize the
outstanding contributions of volunteers age 50 and older to local communities.
2010 winners, selected through a national competition administered by
the National Association of Area Agencies on Aging , range in age from 59 to 95
years.
Culture and Public Broadcasting
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The culture program supports nonprofit organizations working to strengthen education,
promote understanding of diverse cultures and build livable communities through access
to the arts. The focus areas are:
Access and Inclusion in the Arts
Make the arts more accessible for people of all ages and backgrounds.
The MetLife Foundation Arts Connects All initiative, administered by VSA arts ,
recognizes and supports arts programs that create educational access and
inclusion. Grants are awarded to cultural organizations that partner with public
schools to use the arts to develop students social, cognitive, and artistic skill and
foster learning environments where students with and without disabilities learn
alongside one another.
The MetLife Foundation/Arts Presenters Awards for Arts Access recognizes
performing arts venues that have consistently demonstrated the implementation
and evolution of arts access strategies for older adults, immigrants, people withdisabilities and underserved communities.
Reach broad audiences through inclusive programming.
The MetLife Community Connections initiative at the New England Foundation
for the Arts/National Dance Project supports the national tours of dance
companies with well-developed community engagement components, including
workshops, lecture-demonstrations and other forms of collaboration with local
schools and community centers.
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The MetLife Foundation Museum and Community Connections program awarded
grants to 15 museums for exhibitions, artist residencies, and other programs that
extend their reach into diverse communities and make art a part of people's lives.
Arts Education
Enhance education and lifelong learning.
The MetLife Learning for Life initiative focuses on integrating arts across the
school curriculum to foster creativity and critical thinking in young people. The
initiative is being implemented in partnership with Young Audiences in 15 cities
across the country and focuses on students in grades 4 through 8.
The MetLife Foundation Creative Aging Program awarded grants to 12 cultural
organizations across the country to develop and expand participatory arts
programs for older adults. The program, administered by the National Guild of
Community School of the Arts , is designed to increase the capacity of community
arts education providers to serve older adults, provide models of high quality
creative aging programs to the field and raise public awareness about the benefits
of creative aging.
Public Broadcasting
The public broadcasting program supports informative and entertaining programming on
television and radio featuring the arts, health and aging issues and financial literacy.
MetLife Foundation is supporting National Public Radios coverage on national
social and economic issues faced by older Americans.
MetLife Foundation is partnering with the New York Philharmonic on its weekly
radio broadcast series New York Philharmonic This Week and with Orpheus
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Chamber Orchestra on the live radio broadcast of its performances from Carnegie
Hall.
With MetLife Foundation support, Sesame Workshop is promoting healthy habits
in India and Mexico among children and families, through specially-themed
episodes, public service announcements, online content, educational materials and
community events.
Education
The education program supports national nonprofit organizations working to improve
student achievement in the classroom and prepare students for success in college andcareers. The focus areas are:
Teaching and Learning
Strengthen teacher effectiveness, school leadership and community collaboration.
Communities in Schools helps students stay in school and make right choices by
connecting schools, students and families with needed community resources. National Staff Development Council is developing the Learning School Alliance
using research-based and practice-tested resources and technical assistance to help
teachers, principals and schools work and learn together more effectively day-to-
day to increase student achievement.
New Teacher Center is a pioneer in strengthening the capacity of education
leaders, schools and districts to nurture and retain new teachers. The Center has
developed the National Teacher Induction Network to encourage collaboration
among districts.
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College Access and Success
Increase preparation for, access to and success in college, particularly the critical first
year.
College Summit works with schools and communities, students, teachers and
principals to inspire and prepare larger numbers of disadvantaged students for
college access and success.
Education Trust works alongside educators, parents, students, policymakers, and
civic and business leaders nationwide, providing practical assistance in their
efforts to transform schools and colleges into institutions that serve all students
well.
MetLife Initiative for Student Success , Community College Leadership Program,
University of Texas, is assisting colleges in using results from the Survey of
Entering Student Engagement (SENSE) and related best practices to increase
early student success.
Employee Volunteer Programs
MetLife encourages employees to contribute time and effort to their communities.
Foundation-supported programs, such as Volunteer Ventures and the MetLife Volunteer
Service Awards, provide grants to nonprofit organizations for which MetLife employees
volunteer. In addition, the Volunteer Project Fund assists team volunteer activities in
MetLife communities in which MetLife employees, their friends and families work
together for a worthwhile purpose.
For more information on MetLife Employee Volunteer Programs, please
email [email protected]
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PRODUCTS AND POLICIES
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PRODUCTS AND POLICIES
TYPES OF LIFE INSURANCE POLICIES
TERM INSURANCE
Term life insurance is the simplest and least expensive type, as it pays benefits only upon
the policy holder's death. With annual renewable term insurance, the policy holder pays a
low premium at first, which increases annually as he or she gets older. With level term
insurance, the premium amount is set for a certain number of years, then increases at the
end of each time period. Experts recommend that people who select term insurance make
sure that their policies are convertible, so they can switch to a cash-value plan later if
needed. They also should purchase a guaranteed renewable policy, so that their coverage
cannot be terminated if they have health problems. Term insurance typically works best
for younger people with children and limited funds who are not covered through an
employer. This type of policy enables such a person's heirs to cover mortgage and college
costs, estate taxes, and funeral expenses upon his or her death.
WHOLE LIFE INSURANCE
With whole life insurance, the policy holder pays a level premium on an annual basis.
The policy usually covers until the end of the person's life age 90 or 100. In most cases,
the policy holder is overcharged for the premium, and the extra amount goes into an
interest-bearing dividend account known as a cash value account. The individual can use
the money in this account to pay future premiums, or can withdraw it or borrow against it
to cover living expenses. With a variable whole life policy, the individual controls the
investments made with his or her cash value account. Selecting certain types of
investments, such as mutual funds, may allow the policy holder to increase the balance in
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the account significantly. Regardless of the performance of the investments, however, the
amount of the insurance benefit can never drop below its original value. When choosing a
whole life policy, experts note, it is important to analyze the fund's past performance and
inquire about commissions and hidden costs. Although whole life insurance can provide
added security upon retirement, it should not be considered a replacement for retirement
savings. In fact, Janecek revealed that, on the average, whole life policy holders only
yielded between 2 and 4.5 percent on their investments over a twenty-year period.
UNIVERSAL LIFE INSURANCE
Universal life insurance was introduced in the 1980s as a higher-interest alternative to
whole life insurance. Universal life premiums are based not only on the cost of the
insurance, but also on the interest rate offered on investments. Still, they are usually less
expensive than whole life policies. Universal life policies provide individuals with a
wider array of investment choices and higher projected interest rates. They are essentially
similar to a term policy with a fixed rate of interest guaranteed for a year at a time.
CURRENT ASSUMPTION LIFE INSURANCE.
Current assumption life insurance features a fixed annual premium for the duration of the
plan. This type of policy pays a set interest rate on premiums received, less the actual cost
of the insurance. They can be useful as a tax-deferred investment vehicle, since they
usually pay 2 to 4 percent more than banks. Policy holders may elect to overpay their
premiums early in the plan period to accumulate cash value. They can withdraw or
borrow from the funds later for any purpose, including retirement income, or can use the
cash value to pay the premiums for the remainder of the plan period.
RIDERS AND OPTIONS
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Most types of life insurance policies give individuals the opportunity to add optional
coverage, or riders. One popular option is accelerated benefits (also called living
benefits),
which pays up to 25 percent of the policy value to the holder prior to their death if they
are struck by a serious illness. Another option, known as a waiver of premium, allows an
individual to continue coverage without paying premiums if he or she becomes disabled.
Many policies also provide an accidental death and dismemberment option, which pays
twice the amount of the policy if the insured dies or loses the use of limbs as a result of
an accident.
HISTORY OF LIFE INSURANCE
Some of the important milestones in the life insurance business in India are:
1818: Oriental Life Insurance Company, the first life insurance company on Indian soil
started functioning.
1870: Bombay Mutual Life Assurance Society, the first Indian life insurance company
started its business.
1912: The Indian Life Assurance Companies Act enacted as the first statute to regulate
the life insurance business.
1928: The Indian Insurance Companies Act enacted to enable the government to collect
statistical information about both life and non-life insurance businesses.
1938: Earlier legislation consolidated and amended to by the Insurance Act with the
objective of protecting the interests of the insuring public.
1956: 245 Indian and foreign insurers and provident societies are taken over by the
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central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act,
1956, with a capital contribution of Rs. 5 crores from the Government of India.
THE KEY FEATURES OF LIFE INSURANCE
INDUSTRY
Nomination:- When one makes a nomination, as the policyholder you continue to be the
owner of the policy and the nominee does not have any right under the policy so long as
you are alive. The nominee has only the right to receive the policy monies in case of your
death within the term of the policy.
Assignment :- If your intention is that your policy monies should go only to a particular
person, you need to assign the policy in favor of that person
Death Benefit :- The primary feature of a life insurance policy is the death benefit it
provides. Permanent policies provide a death benefit that is guaranteed for the life of the
insured, provided the premiums have been paid and the policy has not been surrendered.
Cash Value :- The cash value of a permanent life insurance policy is accumulated
throughout the life of the policy. It equals the amount a policy owner would receive, after
any applicable surrender charges, if the policy were surrendered before the insured's
death.
Dividends :- Many life insurance companies issue life insurance policies that entitle the
policy owner to share in the company's divisible surplus.
Paid-Up Additions :- Dividends paid to a policy owner of a participating policy can be
used in numerous ways, one of which is toward the purchase of additional coverage,
called paid-up additions.
Policy Loans :- Some life insurance policies allow a policy owner to apply for a loan
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life insurance schemes can be utilized for educational needs of the insurer or his children.
ROLE OF LIFE INSURANCE IN THE GROWTH OF THE
ECONOMY
The Life Insurance Industry has an enviable track record among public sector units. It has
a Consistent profit and dividend paying record accompanied by a steady growth in its
financial resources. Through investments in the Government sector and socially- oriented
sectors the Industry has contributed immensely to the nation's development. The industry
is recognized as one of the largest financial Institutions in the country. The ventures
initiated by the industry in the areas of Mutual Fund, Housing Finance has done
exceedingly well in recent years. To protect the country's foreign exchange reserves, the
reinsurance arrangement are so organized that maximum retention is made possible
within the country while at the same time protecting interests of the policy holders.
INDIA AGAINST THE GLOBAL MARKETS
India is an under- insured market Indias insurance market is still at an early stage of
development. This is reflected in low penetration rates and low premiums per capita.
Insurable population only 10% of Indias population have life insurance According to
ING only 10% of the population is insured, which represents around 30% of the insurable
population. This suggests more than 300m people, with the potential to buy insurance,
remain uninsured
Global perspective India ranks 19th on the global stage
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India represents only around 0.66% market share (ranked 19th) of global insurance
premiums. As of 2004 the largest markets in size are the US (50x bigger than India),
Japan and the UK. Out of the Asian countries (ex Japan), South Korea is the largest
insurance market, Comprising 2.12% of global premiums, followed by China with
1.61%.
While insurance continues to reach out to the masses, I ndias insurance penetration
(premiums as a percentage of GDP) still remains very low at 3.2%. This can be split
between life penetration of 2.6% and non-life of 0.6%. On the world stage, penetrationrates are significantly below developed markets such as the US (9.4%), UK (12.6%) and
Australia (8%). Compared with Asian markets, India still falls well short of its nearest
peers with countries such as Japan, South Korea and Taiwan having some of the highest
penetration rates in the world (between 9% and 14%). Nevertheless, despite current low
spend on insurance, the trends in India remain positive. Since the opening up of the
market to foreign players in 2000, penetration has more than doubled from 1.5%. With
foreigners gaining momentum and building the insur ance, coupled with Indias favorable
macro overlay, we expect penetration rates to continue to expand.
FUTURE OF LIFE INAURANCE SCHEMES
The Indian Life insurance sector will register a high growth rate in the future years to
come says the report prepared by Fitch Ratings. This will be due to the innovative
products, better distribution network, better services coupled with other never-before
changes that have taken place in the insurance sector. The report laid stress on branding,
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services. Insurance companies view full-service brokers as a potentially new distribution
channel as well.
Discount Brokers and Online Financial Services
Direct sales of life insurance are growing rapidly, but many of the traditional full-serve
players seem to be letting it go. Across all financial services, consumers are expressing a
willingness to deal with a variety of providers on the web. Web sites are starting to pop
up offering consumer insurance products especially designed for distribution over the
web.
Independent Advisors
To gain a better understanding of the demand amongst independent advisors for trust
services and to gain a better feel for how independent advisors handle trust services, a
research was performed with independent advisors across several broker/dealers and
custodians. The interviews revealed that demand is greatest for living trusts among
independent advisors, followed by demand for corporate trustee services.
Life Insurance Agents, CPAs, & Lawyers
Independent insurance agents represent a number of companies and can research these
companies products to find the right combination for their clients. Independent agents &
insurance producer groups are growing in prevalence. Although producer groups are in
their infancy, their emergence may potentially be realignment in the distribution of
financial services. Independent shops realized that by pooling production and funding a
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central support office, they had increased buying power.
PRESENT SITUATION
A robust 36 percent increase in business by country's largest insurer LIC and strong
performance by most of the private players pushed the overall life insurance growth to 46
per cent in April-November 2005. With competition intensifying, the 14 life-insurers
collected Rs 16,604 crores in new premium in the first eight months of 2005-06
compared to Rs 11,337 crores in the year ago period, according to data compiled by
regulator IRDA. State-owned Life Insurance Corporation gave a tough fight to private players, who were fast increasing their market share, to collect Rs 12,271 crores in new
premium by selling over 1.3 crores policies.
LIC also improved its market share to 73.91 per cent from 73.82 per cent a month ago as
two private players - Birla Sunlife and SBI Life - continue to see fall in business. As
market continues to grow and more new players enter the space, LIC has rolled out
innovative products and doing aggressive marketing to attract more business.
The 13 private players led by ICICI Prudential and Bajaj Allianz are leaving no stones
unturned to expand business by netting more policyholders to increase their market share.
Among private players, ICICI Prudential ranked at the top by collecting about Rs 1,180
crores after logging 73 per cent growth, followed by Bajaj Allianz, which increased
business by 264 per cent to collect Rs 1,016 crores in premium. ICICI Prudential had a
market share of 7.11 per cent while Bajaj Allianz increased its market pie to 6.12 per
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cent.
Metalife had a market share of 2.96 per cent, followed by Birla Sunlife (1.84 per cent),
Tata AIG (1.78 per cent), SBI Life (1.52 per cent), Max New York Life (1.32 per cent)
and Aviva (1.12 per cent). Other players -- Kotak Mahindra Old Mutual, ING Vysya,
AMP Sanmar, Met Life and Sahara Life -- each had less than one per cent of the market.
Metalife Standard collected Rs 491 crores in premium income till November, followed
Birla Sunlife (Rs 305 crores), Tata AIG (Rs 296 crores), SBI Life (Rs 252 crores), Max New York Life (Rs 219 crores) and Aviva (Rs 186 crores).
In group insurance, LIC continued to dominate with a market share of about 81.32 per
cent by covering 8.638 million lives till November this fiscal. Among the private
insurers, SBI Life was at the top with a market share of 5.27 per cent, followed by Tata
AIG (4.16 per cent), ICICI Prudential (2.34 per cent), Met Life (1.9 per cent), Aviva
(1.16 per cent) and Bajaj Allianz (1.14 per cent).
TOP TEN INSURERS (LIFE)
Insurer
Market Share (%)
LIC
74.87
ICICI Prudential
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7.53
Bajaj Allianz
4.18
Metlife Standard
3.20
Tata AIG
1.93
Birla Sun life
1.84
SBI Life
1.69
Max New York life
1.44
Aviva
1.14
Kotak Mahindra old mutual
0.77
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STRUCTURE, PERFORMANCE PRODUCTS/SERVICES AND
PROBLEM FACED
The right investment strategies won't just help plan for a more comfortable tomorrow --
they will help you get Sar Utha ke Jiyo . At Metlife, life insurance plans are created
keeping in mind the changing needs of family. Its life insurance plans are designed to
provide you with flexible options that meet both protection and savings needs. It offers a
full range of transparent, flexible and value for money products. Metlife products are
modern and contemporary unitized products that offer unique customer benefits like
flexibility to choose cover levels, indexation and partial withdrawals. (Source:
www.hdfcslic.com)
PLANS THAT ARE OFFERED BY METLIFE STANDARDS LIFE INSURANCE
TERM PLAN-
Term Plan is a pure risk product that aims to cover your life at a nominal cost. You may
want to take this plan to cover your outstanding debts like a mortgage, a home loan etc.
Since this is a pure risk cover product, there is no maturity benefits payable on survival.
This is a non-participating plan.
Term life insurance is normally the most inexpensive form of life insurance. Term life
insurance provides protection for a specified period of time, or the term of the policy. A
benefit is paid only if the insured dies during the term of the policy. If the insured is still
living at the end of the term, the policy expires without value.
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ENDOWMENT PLAN-
Form of Life Insurance where the face value is paid out to the insured or a beneficiary
after a specified contract period. For example, an endowment policy that provides
benefits for 20 years until the insured is 65, pays its face value after 20 years whether the
insured lives or dies.
Endowment Plan is a protection plan that covers your life and at the same time ensures
that your money does not lie idle. It invests a portion of your premium in financial
instruments and ensures a considerable growth in savings.
ULIP PLAN-
ULIP is life insurance solution that provides for the benefits of protection and flexibility
in investment. The investment is denoted as units and is represented by the value that it
has attained called as Net Asset Value (NAV).
PROTECTION PLAN
Protection Plans help you shield your family from uncertainties in life due to financial
losses in terms of loss of income that may dawn upon them incase of your untimely
demise or critical illness. Securing the future of ones family is one of the most important
goals of life. Protection Plans go a long way in ensuring your familys financial
independence in the event of your unfortunate demise or critical illness. They are all the
more important if you are the chief wage earner in your family. No matter how much you
have saved or invested over the years, sudden eventualities, such as death or critical
illness, always tend to affect your family financially apart from the huge emotional loss.
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For instance, consider the example of Amit who is a healthy 25 year old guy with a
income of Rs. 1,00,000/- per annum. Let's assume his income increases at a rate of 10%
per annum, while the inflation rate is around 4%; this is how his income chart will look
like, until he retires at the age of 60 years. At 50 years of age, Amits real income would
have been around Rs. 10,00,000/- per annum. However, in case of Amits unfortunate
demise at an early age of 42 years, the loss of income to his family would be nearly Rs.
5,00,000/- per annum.
RETIREMENT PLANS
Retirement Plans provide you with financial security so that when your professional
income starts to ebb, you can still live with pride without compromising on your living
standards. By providing you a tool to accumulate and invest your savings, these plans
give you a lump sum on retirement, which is then used to get regular income through an
annuity plan. Given the high cost of living and rising inflation, employer pensions alone
are not sufficient. Pension planning has therefore become critical today.
Indias average life expectancy is slated to increase to over 75 years by 2050 from the
present level of close to 65 years. Life spans have been increasing due to better health
and sanitation conditions in the country. However, the average number of years of
employment has not been rising commensurately. The result is an increase in the number
of post-retirement years. Accordingly, it has become necessary to ensure regular income
for life after retirement, so that you can live with pride and enjoy your twilight years
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Metlife Pension Supreme
Today, you are busy climbing the ladder of success and realizing your dreams. Today,
time is with you. Just take a moment and think. Will your income be the same forever?
Will you be able to live life on your own terms even after you retire? The Metlife Pension
Supreme is Unit Linked plan, designed to provide a post-retirement income for life with
the freedom to choose your retirement date. This plan gives you with an outstanding
investment opportunity to maximise your savings by providing you a choice of
thoroughly researched and selected investments. This plan also gives Bumper Addition tothe fund value at vesting
Why do I need Savings & Investment Plans?
You have always given your family the very best. And there is no reason why they
shouldnt get the very best in the future too. As a judicious family man, your priority is t o
secure the well-being of those who depend on you. Not just for today, but also in the long
term. More importantly, you have to ensure that your familys future expenses are taken
care, even if something unfortunate were to happen to you.
A big factor that you need to consider while building your wealth is inflation. It has a
dual impact on your hard-earned savings. Inflation not only erodes your current
purchasing power but also magnifies your monetary requirements for the future. Sample
this: An 35 Year individual needs to invest Rs. 36,000/- per year with 8% returns to build
a corpus of Rs. 10,00,000/- by the age of 50 Years.Types of Savings & Investment Plans.
Metlife Endowment Super Suvidha
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As a judicious family man, your priority is to secure the well-being of those who depend
on you. Not just for today, but also for the long term. With our Metlife Endowment Super
Suvidha, you can start building your savings today and ensure that your family remains
financially independent, even when you are not around. It is a convenient plan, which
saves you from the need of going for Medicals. This Unit Linked Plan gives you with an
outstanding investment opportunity to maximise your savings by providing you a choice
of thoroughly researched
Advantages.
1. No need to go for medicals. Just filling a Short Medical Questionnaire will do .
2. This plan gives you Bumper Addition to the fund value at Maturity.
3. Your fund value will be augmented by addition of Bumper Addition, which is a
percentage of your original annualised premium In the long term, the key to
building great maturity values is a low Fund Management Charge (FMC). We
have a low FMC of only 1.25% per annum (of the funds value) You can choose
to pay your premium as either Half Yearly or Annually.
4. You also have a range of convenient auto premium payment options
5. You can change your investment fund choices in two ways:
a. Switching: You can move your accumulated funds from one fund to
another anytime Premium Redirection:
b. You can pay your future premiums into a different selection of funds, as
per your need and selected investments. This plan also gives Bumper
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You have always given your family the very best. And there is no reason why they
should not get the best in future too. With rising costs, ensuring the best got your family
will need some financial planning. With our Metlife Endowment Super, you can start
building your savings today and ensure that your family remains financially independent,
even when you are not around. This Unit Linked Plan also gives you with an outstanding
investment opportunity to maximise your savings by providing you a choice of
thoroughly researched and selected investments.Metlife SimpliLife
You have always believed in living life on your own terms. So why let the changingrealities of everyday life overwhelm you and make your aspirations take a back seat?
With our Metlife SimpliLife Plan, you can plan now to maximize your savings and
secure your and your familys future. It is a convenient plan, which saves you from the
need of going for Medicals. This Unit Linked Plan gives you with an outstanding
investment opportunity to maximize your savings by providing you a choice of
thoroughly researched and selected investments
CHILDRENS PLANS
Childrens Plans helps you save so that you can fulfill your childs dreams and
aspirations. These plans go a long way in securing your childs fut ure by financing the
key milestones in their lives even if you are no longer around to oversee them. As a
parent, you wish to provide your child with the very best that life offers, the best possible
education, marriage and life style.
Most of these goals have a price tag attached and unless you plan your finances carefully,
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you may not be able to provide the required economic support to your child when you
need it the most. For example, with the high and rising costs of education, if you are not
financially prepared, your child may miss an opportunity of a lifetime.
Today, a 2-year MBA course at a premiere management institute would cost you nearly
Rs. 3,00,000/- At a assumed 6% rate of inflation per annum, 20 years later, you would
need alm