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RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP) Medical Automation Systems, Inc.

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Page 1: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Developing a Comprehensive POCT Competency Assessment ProgramMarcy Anderson, MS MT(ASCP) Medical Automation Systems, Inc.

Page 2: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Agenda

• Define the problem.• Who regulates competencies?• CLIA 88, JCAHO and CAP• What are the steps to develop

ones own program?• How does one measure success?• Examples of competency tools.

Page 3: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

What is the problem?

1. Too many operators to keep track of.2. Communication between nursing and

lab (POC) is incomplete.3. Documentation is not standardized

and/or hard to keep track of.4. Operators are expired but still

performing POC testing.5. Hard to determine what method to

use/what is most effective.

Page 4: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Who regulates competencies?

CLIA 88 (semi-annually and yearly thereafter)

-Direct Observation-Monitoring recording and reporting-Review of results-Observation of instrument maintenance-Testing previously analyzed specimens-Problem solving skills

Page 5: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Who regulates competencies?

JCAHO must show training, orientation, and competence-Testing of unknown specimen-Observation of routine work-Quality Control performance

The JCAHO emphasizes skills testing for individuals who perform testing infrequently

Page 6: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Who regulates competencies

Some examples of evidence of performance of the standards include but are not limited to: Personnel records Orientation and competence policy and proceduresOngoing data collection (talking to staff, observation, analyzing trends)

Page 7: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Who regulates competencies?

CAP-Direct observation-Monitoring of records-Review of test results-Observation of instrument maintenance-Test performance using previously analyzed specimens -Problem solving skills

Page 8: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Achieving competence

1. WHO Who needs to be trained?

2. WHAT What tests do they do that

need to have a competency assessment?

These must be answered for the scope and competency assessment program to be developed!!

Page 9: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Next Questions?

3. Who is responsible for implementation and management of operator competencies within the institution? Is this documented in an institutional policy?

Page 10: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Next Questions?

4. What methods are used for achieving competency assessment? Does one method prevail over others? Are the positive and negative aspects of each method accessible to the person responsible for competencies?

Page 11: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Administering a written test

Make sure you include the pre-analytical, analytical and post analytical aspects.

Quiz

Page 12: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Hands on Testing

How many of you distribute and watch the performance of proficiency at the floors?

Page 13: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Tutorial based computerized program

www.utmb.edu/poc

www.cdhb.govt.nz

Page 14: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Next Questions?

5. What is the acceptable threshold level of compliance for competency within the institution? Is the threshold being achieved? If not, what are the possible causes and corrective actions?

Page 15: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Next Questions?

6. Is there a mechanism for the end user to be made aware when his/her competency is due? Are there corrective actions for non-compliance?

Page 16: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Remember to reward for a job well done

Competency Achievement AwardEmergency Room

Excellence in Competency performance and Compliance for April of 2003

Awarded by the POCT Team on 5/10/2003

Signed:_____________________

Appendix C

Page 17: RALS®-Plus Your Connectivity Solution for Point-of-Care Testing Developing a Comprehensive POCT Competency Assessment Program Marcy Anderson, MS MT(ASCP)

RALS®-Plus Your Connectivity Solution for Point-of-Care Testing

Conclusion

• Develop a program that is fine tuned for your institution.

• Keep communication lines open with nursing.

• Remember to assess your competency program. Make changes if needed.

• Reward for a job well done.