ray arasteh smb uc 201 ver1.3

8/10/2019 Ray Arasteh Smb Uc 201 Ver1.3

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2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID

Cisco - SMB/UCSolution Selling 201

Ray ArastehCisco Technology Solutions EngineerIngram Micro


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2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 2

Smart Business Communication Systems 2.0Simple, Complete, Secure Communications for Small Businesses

8 to 100 users Desktop & RackMount Models OptionalIntegrated

WLAN AP ondesktop models More LicenseUpgrade Options

All CiscoUnified IPPhones aresupported

including CiscoSPA 500 Series

Small BusinessPro ESW 500Series Switcheswith options forPoE, non-PoE,10/100, GigE,with 8, 24, and

48 ports

802.11n2.4GHz or5GHz Dual

ModelAccess Point

T1, DSL,Dual-E WANConnectivityfor central

and remotesites including

tele-worker

Business and Productivity Applications Video Monitoring

Third Party Network Monitoring Tools

Cisco Configuration Assistant 3.0

Firewall (SPI) Email Security(Anti-x)

Web Security(Filtering)

IPsec and SSL VPN VeriSign Identity

Protection Optional 802.11n GE WAN port +

Optional port(WAN, DMZ or LAN)

ESW 500 Series AP500 SR 520 SA 500

IP Phones Switching WirelessUnified

CommunicationsWAN for Central& Remote Sites

AdvancedSecurity

Unified 500 Series 7900 & 500 Series


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Cisco UC Portfolio for SMB At a Glance

Call Control

Platform

Capabilities

Min-Max Range

Cisco Unified CMBusiness Edition5000/6000

MCS 7828/UCSC200M2

50-1000users

Voice, messaging,mobility, video

Advanced UCapplications

3900, 6900, 7900,8900, 9900 Series

UC540 / 560

8-104 users

Voice, messaging,video, data, Wi-Fi

FXO, BRI, T1/E1,FXS, SIP

Basic VPN, firewall

SPA 300, 500 Series6900, 7900

Cisco Unified CMExpress

ISR G1 & G2

5 450 users

Voice, messaging,video, mobility

Integrated TDM/IPGW

Optional; VPN,firewall

3900, 6900, 7900,8900, 9900 Series

Cisco UnifiedCommunications500 Series

Cisco UnifiedCommunications

300 Series

UC320W

4-24 users

Standard hybridvoice, messaging,

data, Wi-Fi

FXO, FXS, SIP

SPA 300, 500 Series

Cisco Unified CMBusiness Edition

3000

MCS7816/7890

75-300users

400 total devices10 sites

Voice, messaging,mobility, TI/EIGW,

GUI Management

7937, 3905, 6900Series


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Cisco Unified Communications 500Series Models 540, 560 Overview

Telephone call processing

Voice mail and automated attendant

Integrated productivity applications

Full portfolio of Cisco Unified IP Phones tomeet small and medium business needs

Simple license-based upgrades for growth

Up to 32 users on UC 540

Up to 104 users on UC 560

Full voice over IP capability

On-board wireless LAN (UC 540)

System-level configuration and

management for all solution components Solution includes switching, VPN, security,

and data routing

8- to 32-UserDesktop Model

Simple, Secure, Complete

16- to 104-UserRack Mount Model

Cisco Small Business


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Cisco Small Business ProUnified Communications 540 & 560 models

Cisco Small Business Pro UnifiedCommunications

Complete Communications andMessaging

Simplified Licensing Model Buywhat you need!

Connects to CRM, etc

Grows from 8 to 104 Users

Product SKU Detailed DescriptionUSD List

Price

UC540W-FXO-K98 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 8 POE10/100 ports, Integrated Wireless and 1 VIC slot. Upgradable to 32 Max Users.

$3095$2,630

UC540W-BRI-K98 User Licenses for UC and Integrated Messaging, 2 BRI ports, 4 FXS ports, 8 POE

10/100 ports, Integrated Wireless and 1 VIC slot. Upgradable to 32 Max Users.

$3095

$2,630

UC560-FXO-K916 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 3 L2 GEExpansion ports, and 2 VIC slots. Upgradable to 104 Max Users.

$4295$3,650

UC560-BRI-K916 User Licenses for UC and Integrated Messaging, 2 BRI ports, 4 FXS ports, 3 L2 GEExpansion ports, 2 VIC slots. Upgradable to 104 Max Users.

$4295$3,650

UC560-T1E1-K916 User Licenses for UC and Integrated Messaging, 4 FXO ports, 4 FXS ports, 3 L2 GEExpansion ports, 1 T1E1 PRI port, and 1 VIC slot. Upgradable to 104 Max Users.

$4995$4,245

L-UC-PRO-8U= E-Delivery license for Cisco Small Business Pro UC500 Series for 8 additional users $1095$930


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7/36 2009 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 7

Cisco UC320 Overview Web Based Admin + Wizards Up to 24 users

Up to 12 PSTN, via SPA 8800

Up to 4 SIP accounts/trunks

Lifeline (FXS FXO failover)

Local 911 even with SIP

2 USB ports

Support for SPA300 and SPA500wired and wireless phones

4 Gb LAN portsUp to 1 Gb WAN Ethernet

4 FXO/Line ports(universal config)

Wireless B/G/N Access Point

1 FXS port for Phone/fax

Internal Voicemail, 12h capacity

Integrated Auto-attendant

Music on Hold

Paging out

Wireless Voice LAN



Cisco UC320 Admin Screen


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UC320 Vs. Key System Comparison

TypicalKey Systems

CiscoUC320

Key System Functionality

PBX System Functionality ?

Wireless Voice Network Extra $ Integrated Voice Mail Extra $

Integrated Auto Attendant Extra $

Advanced UC Messaging

Data Network

Wireless Data Network

Simplified GUI for setup (1 hour setup)

Price $ - $$ $



Cisco 300 Series SwitchesModel Overview

SG300-108 10/100/1000 ports

2 combo mini-GBIC ports

SG300-10P8 10/100/1000 PoE ports2 combo mini-GBIC ports

SG300-10MP8 10/100/1000 Maximum PoE ports


SG300-2018 10/100/1000 ports


SG300-2826 10/100/1000 ports


SG300-28P

26 10/100/1000 PoE ports2 combo mini-GBIC ports

SG300-5250 10/100/1000 ports


SF302-088 10/100 ports


SF302-08P8 10/100 PoE ports


SF302-08MP8 10/100 Maximum PoE ports


SF300-2424 10/100 ports2 10/100/1000


SF300-24P24 10/100 PoE ports

2 10/100/10002 combo mini-GBIC ports

SF300-4848 10/100 PoE ports


SF300-48P48 10/100 PoE ports


SF300-088 10/100 ports

Fast Ethernet Gigabit Ethernet



Smart Business CommunicationsSystem Phones with High Definition Voice

Executives Manager and Admin

Power Users Basic Phones

CP 7970Color

Touch Screen

SPA 525G2Color

BluetoothWifi

MP3 &Picture player

VPN, Video monitoringMobile Link

CP 79402 Button

Hi Resolution Black andWhite or Color (7945)

SPA 5044 Button

Hi Resolution Blackand White

SPA 502Hi Resolution Black

and White

CP 79606 ButtonHi Resolution Black and

White or Color (7965)

SPA 50912 Button

Hi Resolution Black andWhite

SPA 508

8 ButtonHi Resolution Black and

White

CP 7911Black and White Display

Half Duplex Speaker

SPA 303Black and White Display

Dual PC Switch PortFull Duplex Speaker

SPA 5018 Button

Paper LabelFull Duplex Speaker

Phone



Smart Business CommunicationsSystem Phones - with High Definition Voice

Wireless Video

Conference Room Analog Gateways

ATA 186Supports two voice ports

(FXS)Independent telephone

numbers per port

CP 7920Color

Bluetooth (7925)

SPA 525G2Color

BluetoothDesktop

MP3 and Picture player

VPN, Video monitoringMobile Link

CP 7936Support for a third-party

lapel microphoneDynamic softkeys for

phone functions

20 feet by 30 feet

SPA 7937Support for a third-

party lapel microphoneDynamic softkeys for

phone functionsWideband Audio

Power over Ethernet30 feet by 40 feet

CUVAUSB Camera

PC Video Display7900 Series Compatible



SPA300 and SPA500 IP PhonesCisco Small Business

Price

Features

SPA 502G

SPA 504G

SPA 508G

SPA 509G

12 lines Backlit display

PC port PoE 8 lines Backlit display PC port PoE 4 lines

Backlit display PC port PoE 1 line

Backlit display PC port PoE

SPA 501G

8 lines 4 fixed functionkeys No display

PC port PoE

SPA 525G2

5 lines Color display (hi-res) Wi-Fi client Bluetooth (headset) PC port PoE

Sidecar for SPA 500 Series phones 32 programmable keys No display (paper) Up to 2 supported per SPA 500 phone Powered by IP phone

SPA 500S

SPA 303

3 lines

Monochromedisplay PC port 1 line

No speakerphone 1 10/100 port

SPA 301

New



Cisco IP Communicator (Softphone)

Easy to useexact replicaof Cisco IP desk phonein software

Use your office phonefrom anywhere in the world

Connect via Internetand Cisco VPN client

Use Bluetooth orUSB headset

Video supported

Non-intrusive popupfor new calls

Lower Costs Using Corporate Calling Capabilitieson the Road or Telecommuting



Cisco Unified Video Advantage (CUVA)

Video telephony tothe desktop

Audio on the Phone

Video on PC

Purchase a camera

Address Travel Time and Expense but KeepPersonal Touch

No extra cost or licensing



Integrated Messaging

Visual access to voicemailfrom any IMAP email client(Microsoft Outlook)

Prioritize, sort, and managevoicemail by caller ID

Access voicemail in WAV format No additional software

or licenses

Save, forward voicemail

VoiceView Express: access

from XML display

More Productivity with Visual Access to Voicemail




Integrated Faxing

Visual access to faxes fromany IMAP email client(Microsoft Outlook)

Prioritize, sort, and managefaxes by caller ID

Access fax in TIFF format

No additional softwareor licenses

Save, forward faxes

Same Message Medium for Faxes, Email, Voicemails




Meet-Me Conferencing

Multi Party Conference or Conference Bridge feature

Allows up to 32 users simultaneously join a call

Assign a DID to host external Conferences

Perfect for sales meetings, executives, office managers

Reduce or Eliminate Conferencing Costs



SBCS Wireless Deployment

Fax Machine

Internet

SBCS now avai lable with enhanced Wireless capabi l i t ies ut i l iz ing the

SPA525G IP Phone: Indu stry fir st Wireless-G desktop IP Phone wi th

Bluetooth

PSTN

Flexibility to put desktop IP Phones& full UC applications where there is

no existing wiring!



Cisco SPA 525G IP Phone VPN Support

Small Business

Home Office withSSL VPN Router

MobileWorker

RemoteSite with Regular

Router

INTERNET

Remote Access Requirements Vary Greatly

by User, Location, Desktop and Other Criteria

CCA Solution Manager forprovisioning all scenarios
http://www.expert-vpn.com/i/vpn_icon.pnghttp://www.expert-vpn.com/i/vpn_icon.pnghttp://www.expert-vpn.com/i/vpn_icon.png



Lobby

Cisco SPA525G IP Phone MonitorViewSee who is in lobby or back door directly on IP Phone

PVC 2300 IP Camera placed in lobby or by door, associated with

calling phone Visitor sees Lobby Phone with sign to dial for attendant

Attendant answers call from lobby phone and sees video streamfrom IP Camera on SPA525G phone or Windows Application

Employee can then choose to answer call and speak with visitor orlet them in the office

Welcome Please dial

Ext 0 for assistance

Visitor

Lobby Phone

Lobby Cam

Phone Rings,

Caller ID fromLobby Phone

MonitorView on 525G

MonitorView on PC
http://www.captainslug.com/temp/sci/pushbutton.png



Cisco Office Manager

Enables the business to handle routine tasks for SBCSPartner customizes the tool for the customer

Partner can add logos, slogans, RSS feeds

Single intuitive, easy to use control panel

For basic user and system changesPhone settings

Hunt groups

Manage users

No additional cost

Simplified administration for the small business

* SBCS deployed using CCA only



Cisco ESW 500 Series SwitchCisco Small Business

Best for Small Businesses That -

Want a platform for system solutions: data, voice, security, and wireless

Depend on VAR partners for solution recommendations and deployment

Benefits

Complete portfolio with Fast Ethernet, Gigabit Ethernet,and PoE models - 8, 24 or 48 ports

Easy device and system configuration and management with CiscoConfiguration Assistant

Cisco integrated, tested, and supported

Enhanced 5-year warranty


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Cisco AP 541N Wireless Access PointCisco Small Business

Designed and priced for smallbusiness

Easy setup and installation withclustering (controller-less)

Wireless N enables excellent

coverage and product reliability

Secure wireless guest andemployee access to data andvoice connectivity

IEEE 802.11n Dual Banduser

selectable 2.4GHz or 5GHz

Advanced features

Strong Security, QoS, Rogue APDetection, Seamless Roaming,

Auto-Channel selection,Captive Portal Guest Access


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Cisco SR 500 Series Secure Routers

SR 520-FE-K9SR 520W-FE-K9

SR 520-ADSL-K9SR 520W-ADSL-K9

SR 520-ADSLI-K9SR 520W-ADSLI-K9

CiscoSR 520-T1-K9

10/100 MbpsFast Ethernet

ADSL over POTSAnnex A

ADSL over ISDNAnnex B

T1

4-port 10/100 switch2 10/100 ports

for LAN and/or DMZ802.11 b/g (SR520W)

Firewall, IPS, IPsec VPN Firewall

SSL VPN license (x 10 users)Security license

IPS, IPsec / SSL VPN

1-year content filtering subscription

SMARTnet, traditional support offersSmall Business Support

Service

Cisco Cisco Small Business


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Applications


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New Smart Business Productivity ApplicationsBolster Productivity and Respond to Customers Faster

Cisco Smart Applications for SBCS(Integrated with Unified 500 Series)

Cisco TimeCardView provides timecardaccess to staff through the IP phone.

Single Number Reach virtuallyeliminates missed calls by routing all

calls to users preferred phone number.

Cisco LiveRecord allows a call to berecorded from the IP Phone, recordingavailable on as a Voicemail.

Cisco Smart CallConnector (SCC) Suitedrives productivity and collaborationamong employees, with click to dial,directory integration, Instant messagingand presence


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Users Can Click to IM, Call, Play Voicemail, View Presence and Phone Status

From instant message window, users can chat, escalate to

calls or group chat, send files, and view recentcommunications

Advanced client window show contacts, with photo/avatars,presence, and telephone status

Cisco Smart CallConnector Advanced


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Cisco Smart CallConnector Operator

Key Features

Can be deployed in single ormultiple attendant positions

Highly customizablegraphical user interface

Powerful Attendant callhandling features

Graphical call queues

Presence and telephonestatus-integrated directories

Integrated messagingservices

Pop-up notificationsof voice messages

Attendant Console for UC 500 Series

Specifically designed for call, messaging and contact managementrequirements of an attendant


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The Cisco Difference


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Small Business Support Service for AllCisco Small Business Products

Small Business Support Service Four Banded Pricing

Simplified Warranty

Single, uniform warranty offered for all Cisco Small Business products

3 years peace of mind support foran yCisco Small Business Series product

Call and Online Chat Support

Software Updates

Next Business Day hardware replacement

Banded price based on device complexity


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Trade-In Rebate: Up to $1,250/ phone system, $10/phonePurchase new Cisco SBCS. Trade-In old phone systemCan be combined with Cisco CapitalEligible for PDF rebates

Competi t ive Focus : All non-Cisco phone systems

Target Partners : All SB Specialized Cisco Partners

Promotio nal Per io d: Expires : Ju ly29, 2011

Theaters: US & Canada

Trade-To SKUs: 12 SKUs - See following slide

Change Your Vo ice Cisco Promot ionPromotion Outline

onvert ompetitive Purchasers to

Cisco Small usiness

www.ciscochangeyourvoice.com
http://www.ciscochangeyourvoice.com/http://www.ciscochangeyourvoice.com/


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Cisco Small Business Contacts

Cisco Small Business Support CenterPhone: (866)606-1866

Ingram Micro Cisco Tech Support:

Phone: (800)445-5066 x 24041

Ingram / Cisco Resources

Ray Arasteh Ingram Micro Cisco Technology Solutions Engineer

[email protected]

Ph: 714-382-2517

Michelle McCrea - Cisco Systems

Cisco Distribution Account Manager

[email protected]

Ph: 716-604-2647

Michelle Edmonds - Ingram Micro

Cisco Small Business Market Development Manager

[email protected]

1.800.456.8000 Ext 67114
mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]


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Questions?


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ray arasteh smb uc 201 ver1.3

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