rcl-15-001 multistrada 1200 throttle cable .ducati north america, inc. will notify all known owners

Download RCL-15-001 Multistrada 1200 Throttle Cable .Ducati North America, Inc. will notify all known owners

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  • Multistrada 1200 Throttle Cable Models: Multistrada 1200 M.Y.’10-‘11-‘12-‘13-‘14 (all country versions, all models) Recall Bulletin RCL-15-001

    Date: April 15, 2015 To: Dealer Principal, General Manager, Service Manager, North American Dealer Network From: Richard Kenton, Technical Director; Jonathan LaForte, Technical Manager

    Important: All Dealer Principals, Service Managers, and Parts Managers should read and initial this notice. Dear Service Manager, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. NHTSA Campaign I.D. Number: 15V152 Transport Canada Safety Recall I.D. Number: 2015-119 Situation: Based on the constant, ongoing product quality tests that Ducati performs, a potential issue with the throttle control of the models mentioned above has been identified. It is possible that the tubing inside the sheath of the throttle opening Bowden cable could disengage and completely displace from its seat, becoming stuck inside the throttle control housing, obstructing the throttle movement during the closing phase. To address this issue, the throttle control front half-housing has been redesigned to prevent said tubing from dislodging completely. To update the motorcycles produced so far, it will be necessary to replace the front half of the throttle control housing. During this intervention, it is very important to visually check the conditions of the opening Bowden cable and its sheath as explained below. Only in cases where the specified non-conformities are found during the visual inspection, is replacement of both the front half-housing and the opening throttle cable assembly mandated.

    NEWOLD

    REDESIGNED CABLE GUIDE

    DUCATI SHIELD

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  • Multistrada 1200 Throttle Cable Models: Multistrada 1200 M.Y.’10-‘11-‘12-‘13-‘14 (all country versions, all models) Recall Bulletin RCL-15-001

    Criteria for application of the technical solution on circulating motorcycles: For the designated frame numbers in the attached VIN list the motorcycles must be updated.

    Customer notification: Ducati North America, Inc. will notify all known owners of affected vehicles directly by First Class mail. A sample copy of the owner notification letter is enclosed for your information. Vehicle allocation: See attached Affected VIN List

    Limitation on sale or lease of certain vehicles: Section 154(d) of National traffic and Motor Vehicle Safety Act of 1996 mandates that dealers correct, prior to sale or lease, any vehicle which contains a defect relating to motor vehicle safety. It is therefore mandatory that any vehicle in your inventory affected by this recall be corrected prior to sale or lease. Auto-ship replacement part: Some dealers will have received an auto-shipment of updated parts to address motorcycles in their inventories. All dealers will need to order the parts required to update all units already in service.

    Service Solution: Following are the steps necessary for the update:

    a) Removal of the old throttle control front half-housing;

    b) Inspection of the opening Bowden cable condition;

    c) Inspection of the Bowden cable sheath and the internal tube condition;

    d) Installation of the new throttle control front half-housing.

  • Multistrada 1200 Throttle Cable Models: Multistrada 1200 M.Y.’10-‘11-‘12-‘13-‘14 (all country versions, all models) Recall Bulletin RCL-15-001

    a) Removal of the old throttle control front half-housing

    1) Remove the 2 M6x20 screws (B) that retain the OLD throttle control front half-housing (C) and remove the half-housing.

    2) Separate the opening cable guide (D) from the closing cable guide (E).

    b) Inspection of the opening Bowden cable condition

    WARNING Strictly follow the inspection process described below.  If ANY of the following conformity requirements are NOT met, it will be

    necessary to replace the throttle cable assembly.  If ALL of following conformity requirements are met, it will NOT be necessary to

    replace the throttle cable assembly.

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    OK

    country

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